Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 295
On the Learn Sensors screen. Touch Relearn
to overwrite the current sensors and begin
the relearning process. See“Trailer Tire
Pressure Setup” previously in this section.
On the Learn Sensors screen, touch Next to
go to the Edit Recommended Tire Pressure
screen.
On the Edit Recommended Tire Pressure
screen, touch a number on the keypad to
change the
Recommended Tire Pressure for the trailer’s
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure. Touch Done to return to the
Trailer Profile view.
Trailer Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
Touch a reminder to view, reset, delete,
or edit it.
Reset Reminder
Touch Maintenance Complete in the
reminder view to reset the reminder. On the
pop-up, touch Reset to reset the time and
mileage values for the reminder. Touch
Cancel to return to the previous view and
nothing will change. Edit Reminder
Touch to edit the mileage or time settings
for the reminder. Touch Save to save the
new settings to the Trailer Profile.
Delete Reminder
Touch to delete the maintenance reminder.
On the pop-up, touch Delete to delete the
reminder or touch Cancel to return to the
previous view and nothing will change.
New Maintenance Reminder
Touch + New Maintenance Reminder to set
up a new reminder. Suggested reminders
that were previously set will have
checkmarks next to them. Suggested
reminders that have not been set will have
empty boxes next to them. The maximum
number of reminders is 50.
Edit Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new value and touch Save.
Touching back will return to the Trailer
Profile view.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up will be adjusted accordingly.
Reset Average Fuel Economy
Touch to reset the average fuel economy for
the Trailer Profile. Touch Reset to change,
or touch Cancel to go back to the
previous view.
Delete/Remove Trailer
Touch to remove the Trailer Profile and all
of its settings.
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove will be displayed if there is a
connected OnStar plan active with the
vehicle. Removing a trailer profile will
remove the profile from the vehicle but the
profile will still be associated with the user
account. However, if there is not a
connected OnStar plan then the remove
button will read DELETE and the profile will
be deleted permanently.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 305
1. Remote Negative (–) Location. SeeJump
Starting - North America 0367.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America 0367.
3. Battery - North America 0318.
4. Engine Air Cleaner/Filter 0309.
5. Engine Oil Dipstick. See “Checking Engine
Oil” under Engine Oil 0305.
6. Engine Cooling Fan (Out of View). See Cooling System 0310.
7. Power Steering Fluid Reservoir. See Power Steering Fluid 0314.
8. Engine Oil Fill Cap. See “When to Add
Engine Oil” underEngine Oil 0305.
9. Auxiliary Battery. Battery - North
America 0318.
10. Brake Fluid Reservoir. See Brake Fluid
0 317.
11. Engine Compartment Fuse Block 0329.
12. Coolant Surge Tank and Pressure Cap. SeeCooling System 0310.
13. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” underWasher
Fluid 0315.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see “Engine Oil”
in the Duramax diesel supplement.
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0307.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0304
for the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 307
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
On some vehicles, when the system has
calculated that oil life has been diminished,
a CHANGE ENGINE OIL SOON message comes
on to indicate that an oil change is
necessary. Change the oil as soon as
possible within the next 1 000 km (600 mi).
It is possible that, if driving under the best
conditions, the oil life system might indicate
that an oil change is not necessary for up to
a year. The engine oil and filter must be
changed at least once a year and, at this
time, the system must be reset. For vehicles
without the CHANGE ENGINE OIL SOON
message, an oil change is needed when the
REMAINING OIL LIFE percentage is near 0%.
Your dealer has trained service people whowill perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To reset the
engine oil life system:
1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
2. Press the thumbwheel on the steering wheel, or the trip odometer reset stem if
the vehicle does not have DIC controls,
for several seconds. When the
confirmation message displays, select
YES. The oil life will change to 100%.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
308 Vehicle Care
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid in these vehicles. Because this procedure is
difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0408.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0393.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0384. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0393.
Engine Air Filter Life System
If equipped, this feature provides the engine
air filter’s remaining life and best timing for
a change. The timing to change an engine
air filter depends on driving and
environmental conditions.
When to Change the Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset the Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have DIC controls, to
move to the Reset/Disable display area.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
316 Vehicle Care
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0398.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display, which may include mileage
remaining.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
320 Vehicle Care
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer toMaintenance Schedule 0384 to
determine when to check the lubricant.
1. Fill Plug
2. Drain Plug
To get an accurate reading, the vehicle
should be on a level surface.
If the level is below the bottom of the fill
plug (1) hole, located on the transfer case,
some lubricant will need to be added. Add enough lubricant to raise the level to the
bottom of the fill plug (1) hole. Use care not
to overtighten the plug.
When to Change Lubricant
Refer to
Maintenance Schedule 0384 to
determine how often to change the
lubricant.
What to Use
Refer to Recommended Fluids and Lubricants
0 393 to determine what kind of lubricant
to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly check the
front axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly check the
rear axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Noise Control System
NOISE EMISSIONS WARRANTY
General Motors LLC, warrants to the first
person who purchases this vehicle for
purposes other than resale and to each
subsequent purchaser that this vehicle as
manufactured by General Motors LLC, was
designed, built and equipped to conform at
the time it left General Motors LLC’s control
with all applicable U.S. EPA Noise Control
Regulations. This warranty covers this
vehicle as designed, built and equipped by
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
350 Vehicle Care
Adjust the front and rear tires to the
recommended inflation pressure on the
Tire and Loading Information label after
the tires have been rotated. SeeTire
Pressure 0341 and
Vehicle Load Limits 0217.
Reset the Tire Pressure Monitor System.
See Tire Pressure Monitor Operation
0 343.
Check that all wheel nuts are properly
tightened. See “Wheel Nut Torque”
under Capacities and Specifications
0 398, and “Removing the Flat Tire and
Installing the Spare Tire” underTire
Changing 0356.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
(Continued)
Warning (Continued)
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the inner diameter of the
wheel hub opening with wheel bearing
grease after a wheel change or tire
rotation to prevent corrosion or rust
build-up.
{Warning
Do not apply grease to the wheel
mounting surface, wheel conical
seats, or the wheel nuts or bolts.
Grease applied to these areas could
cause a wheel to become loose or
come off, resulting in a crash.
When It Is Time for New Tires
Factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road
conditions affect the wear rate of the tires.
Treadwear indicators are one way to tell
when it is time for new tires. Treadwear
indicators appear when the tires have only
1.6 mm (1/16 in) or less of tread remaining.
See Tire Inspection 0348 and
Tire Rotation 0348 for additional
information.
The rubber in tires ages over time. This also
applies to the spare tire, if the vehicle has
one, even if it is never used. Multiple factors
including temperatures, loading conditions,
and inflation pressure maintenance affect
how fast aging takes place. GM recommends
that tires, including the spare if equipped,
be replaced after six years, regardless of
tread wear. To identify the age of a tire, use
the tire manufacture date, which is the last
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 385
Passenger Compartment Air Filter
The passenger compartment air filter
removes dust, pollen, and other airborne
irritants from outside air that is pulled into
the vehicle. The filter should be replaced as
part of routine scheduled maintenance.
Inspect the passenger compartment air filter
every 36 000 km/22,500 miles or two years,
whichever comes first. Replace if necessary.
More frequent replacement may be needed
if the vehicle is driven in areas with heavy
traffic, areas with poor air quality, or areas
with high dust levels. Replacement may also
be needed if there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi).
SeeDriver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel and
Uplevel) 0120 for hourmeter, if equipped.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required Services
Every 12 000 km/7,500 mi
Rotate the tires, if recommended for the
vehicle, and perform the following services.
See Tire Rotation 0348.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0305 and
Engine Oil Life System 0307.
.If equipped with the engine air filter life
system, check the air filter
life percentage. If necessary, replace the
engine air filter and reset the engine air
filter life system. See Engine Air Filter Life
System 0308. If the vehicle is not
equipped with the engine air filter life
system, inspect the engine air cleaner
filter. See Engine Air Cleaner/Filter 0309.
.Check engine coolant level. See Cooling
System 0310.
.Check windshield washer fluid level. See
Washer Fluid 0315.
.Check tire inflation pressures, including
the spare. See Tire Pressure0341.
.Inspect tire wear. See Tire Inspection
0 348.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior Care
0 373.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0373.
If equipped with grease fittings, lubricate
the suspension and steering components
every oil change.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect drive shafts for excessive
wear, lubricant leaks or damage including:
tube dents, cracks, constant velocity joint
or universal joint looseness, cracked or
missing boots, loose or missing boot
clamps, center bearing excessive
looseness, missing or loose fasteners.