2021 CHEVROLET SILVERADO 2500HD ad blue

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
180 Infotainment System
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See
Bluetooth (Overview) 0175 or
Bluetooth (Pairing and Using a Phone)
0 176.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless Carplay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
186 Infotainment System
.HD Radio: This allows HD Radio reception
to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.Explicit Content Filter: This setting allows
access to explicit content SiriusXM
channels.
Touch Off or On.
.Manage Phones: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.
Climate
Touch and the following may display:
.Auto Fan Speed: This setting specifies the
amount of airflow when the climate
control fan setting is Auto Fan.
Touch Low, Medium, or High.
.Air Quality Sensor: This setting switches
the system into Recirculation Mode based
on the quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and regulates the
ventilated seats when the cabin
temperature is warm.
Touch the controls on the infotainment
display to disable or enable.
.Auto Heated Seats: This setting
automatically turns on and regulates the
heated seats when the cabin temperature
is cool. The auto heated seats can be
turned off by using the heated seat
controls on the center stack.
Touch the controls on the infotainment
display to disable or enable.
.Auto Defog: This setting automatically
turns the front defogger on when the
vehicle engine is started.
Touch the controls on the infotainment
display to disable or enable.
.Auto Rear Defog: This setting
automatically turns the rear window
defogger on when the vehicle engine is
started.
Touch the controls on the infotainment
display to disable or enable.
Navigation
Touch and the following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation (if equipped)
.About
See Using the Navigation System 0158.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
192 Infotainment System
HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign patents. HD Radio and the HD,
HD Radio, and“Arc”logos are proprietary
trademarks of iBiquity Digital Corp.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and related
data are provided by Gracenote. Gracenote
is the industry standard in music recognition
technology and related content delivery. For
more information see www.gracenote.com.
Music-related data from Gracenote, Inc.,
copyright © 2000 to present Gracenote.
Gracenote Software, copyright © 2000 to
present Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the Gracenote
website for a non-exhaustive list of
applicable Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the Gracenote
logo and logotype, and the "Powered by
Gracenote" logo are either registered
trademarks or trademarks of Gracenote in
the United States and/or other countries. Gracenote Terms of Use
This application or device contains software
from Gracenote, Inc. of Emeryville, California
("Gracenote"). The software from Gracenote
(the "Gracenote Software") enables this
application to do disc or file identification
and obtain music-related information,
including name, artist, track, and title
information ("Gracenote Data") from online
servers or embedded databases (collectively,
"Gracenote Servers") and to perform other
functions. You may use Gracenote Data only
by means of the intended End-User
functions of this application or device.
This application or device may contain
content belonging to Gracenote’s providers.
If so, all of the restrictions set forth herein
with respect to Gracenote Data shall also
apply to such content and such content
providers shall be entitled to all of the
benefits and protections set forth herein
that are available to Gracenote.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal
non-commercial use only. You agree not to
assign, copy, transfer or transmit the
Gracenote Software or any Gracenote Data
to any third party. YOU AGREE NOT TO USE

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 279
to the attaching points on the bumper;
otherwise, safety chains should be attached
to holes on the trailer hitch.
Cross the safety chains under the tongue of
the trailer to help prevent the tongue from
contacting the road if it becomes separated
from the hitch. Always leave enough slack in
the safety chains to allow the combination
to turn. Never allow safety chains to drag
on the ground.
Trailer Brakes
Loaded trailers over 900 kg (2,000 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulicbrake system. If you do, both the vehicle
antilock brakes and the trailer brakes may
not function, which could result in a crash.
Auxiliary Battery
If equipped, the vehicle's auxiliary battery
can be used to supply electrical power to
additional equipment that may be added,
such as a slide-in camper.
Locate the auxiliary battery connector under
the hood on the driver side of the vehicle,
next to the engine compartment fuse block.
Follow the proper installation instructions
included with any electrical equipment that
is installed.
Caution
To prevent draining the auxiliary battery,
always turn off electrical equipment
when not in use and do not use any
equipment that may exceed the
maximum amperage rating of 30 amps.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a trailer
connector on the rear bumper, a 7-wire
trailering harness is tied to the vehiclesframe. The harness requires the installation
of a trailer connector, which is available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.
The seven-wire harness contains the
following trailer circuits:
Stop/Turn
Signal Left Yellow/Blue
Stop/Turn Signal
Right Green/Violet
Tail/Parking Lamps Gray/Brown
Reverse Lamps White/Green
Battery Feed Red/Green
Ground White
Electric Trailer Brake Blue
Heavy-Duty Trailer Wiring Harness Package
If equipped, the trailer wiring harness, with
a 7-pin connector and a 4-pin connector, is
mounted on the vehicle's rear bumper.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 281
Camper/Fifth-Wheel Trailer Wiring Package
For vehicles without the fifth wheel/
gooseneck trailer package, the seven-wire
camper harness is under the rear bumper,
attached to the frame near the rear
crossmember. A connector must be added to
the wiring harness that connects to the
camper.
The harness contains the following camper/
trailer circuits:Stop/Turn
Signal Left Yellow/Blue
Stop/Turn Signal
Right Green/Violet
Tail/Parking Lamps Gray/Brown Reverse Lamps White/Green
Battery Feed Red/Green
Ground White
Electric Trailer Brake Blue
If equipped with the heavy-duty trailering
option, see “Heavy-Duty Trailer Wiring
Harness Package” earlier in this section.
When the camper-wiring harness is ordered
without the heavy-duty trailering package, a
seven-wire harness with a seven-pin
connector is at the rear of the vehicle and is
tied to the vehicle's frame.
Trailer Lamps
Always check that all trailer lamps are
working at the beginning of each trip, and
periodically on longer trips.
If equipped, the Trailering App will monitor
the RH turn/brake lamp circuit, LH turn/
brake lamp circuit, running lamp circuit, and
reverse lamp circuits on the trailer. DIC
messages and Trailering App alerts may be
displayed if lighting circuit issues are
detected on the trailer. Pressing START LIGHT TEST in the Trailering
App automatically activates the trailer
lamps. The Trailering App is not a substitute
for manually inspecting your trailer lamps.
See
Trailering App 0286.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
Mode, see Driver Mode Control 0244.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. See Tow/
Haul Mode 0235.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Trailer Weight” underTrailer
Towing 0272.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
410 Customer Information
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
412 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 412
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 413
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0157 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 421
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Braking (AEB) . . . . . . . . . . . . . . 259
Headlamp System . . . . . . . . . . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 308
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Shift Lock Control Function Check . . . . . . 322
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 139
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Avoiding Untrusted Media Devices . . . . . . . . 153
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
B
Battery Exterior Lighting Battery Saver . . . . . . . . 142
Load Management . . . . . . . . . . . . . . . . . . . . . . 141
Power Protection . . . . . . . . . . . . . . . . . . . . . . 142
Battery - North America . . . . . . . . . . . . .318, 367
Blade Replacement, Wiper . . . . . . . . . . . . . . . 322
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .33 Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 176
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 113
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 316
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 316
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Automatic Emergency (AEB) . . . . . . . . . . . 259
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 223
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
License Plate Lamps . . . . . . . . . . . . . . . . . . . 328
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 351
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
California Perchlorate Materials Requirements . . . 301
California Proposition
65 Warning . . . . . . . . . . . . . . . . . . .301, 318, 367, Back Cover
Camera Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 232
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 215
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 92
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 327
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . . 111
Check Engine Light (Malfunction Indicator) . . . . 111