Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
116 Instruments and Controls
accordingly. If the condition persists, see
your dealer as soon as possible. A Driver
Information Center (DIC) message may
display.
The light flashes when the TCS and/or the
ESC system is actively working.
SeeTraction Control/Electronic Stability
Control 0242.
Trailer Sway Control Light (Uplevel
Cluster)
This light will flash when Trailer Sway
Control is active. See Trailer Sway Control
(TSC) 0285.
Electronic Stability Control (ESC)
Off Light
This light comes on briefly when the vehicle
is turned on. If the light does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light then turns off.
serviced by your dealer. If the system is
working normally, the indicator light then
turns off. This light comes on when the
Electronic Stability Control (ESC) system is
turned off. If ESC is off, the Traction Control
System (TCS) is also off. To turn ESC off and
on, see Traction Control/Electronic Stability
Control 0242.
If ESC and TCS are off, the systems do not
assist in controlling the vehicle. Adjust
driving accordingly.
Engine Coolant Temperature
Warning Light
This light comes on briefly while starting
the vehicle.
If it does not, have the vehicle serviced by
your dealer. If the system is working
normally the indicator light goes off.
Caution
The engine coolant temperature warning
light indicates that the vehicle has
overheated. Driving with this light on can
damage the engine and it may not be
covered by the vehicle warranty. See
Engine Overheating 0312.
The engine coolant temperature warning
light comes on when the engine has
overheated.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
270 Driving and Operating
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making TurnsCaution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency. The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0312.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Driver Assistance Systems 0247.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
298 Driving and Operating
Caution (Continued)
one to the vehicle. If the vehicle has RPO
VYU, then the payload the vehicle can
carry will be reduced when a snow plow
is installed. The vehicle can be damaged
if either the front or rear axle ratings or
the Gross Vehicle Weight Rating (GVWR)
are exceeded.
The plow the vehicle can carry depends on
many things, such as:
.The options the vehicle came with, and
the weight of those options.
.The weight and number of passengers to
be carried.
.The weight of items added to the vehicle,
like a tool box or truck cap.
.The total weight of any additional cargo
to be carried.
To safely carry a snow plow on the vehicle:
.With a snow plow attached, the engine
coolant temperature gauge may show a
higher temperature than while driving
without one. The snow plow could block
the airflow to the radiator. This could be
more noticeable as vehicle speed
increases. At speeds above 72 km/h
(45 mph), this may cause the engine coolant to overheat. Move or angle the
snow plow blade to allow increased
airflow to the radiator.
.To increase the airflow, move the snow
plow blade position.
.If driving more than 24 km/h (15 mi),
angle the plow blade position.
.Make sure the weight on the front and
rear axles does not exceed the axle rating
for each.
.Follow the snowplow manufacturer’s
recommendations for any rear ballast that
may be required. Rear ballast may be
required to ensure a proper front and rear
weight distribution ratio even though the
actual weight at the front axle may be
less than the front axel rating.
.The snowplow manufacturer or installer
can assist in determining the amount of
rear ballast required to ensure that the
vehicle with the attached snowplow does
not exceed the GVW rating, the front and
rear axle ratings, or the front and rear
weight distribution ratio.
Front axle reserve capacity is the difference
between the Front Gross Axle Weight
Rating (GAWR) and the front axle weight of
the vehicle with full fuel, passengers, and any other cargo. This is the amount of
weight that can be added to the front axle
before reaching the Front GAWR.
To calculate the amount of weight any front
accessory, such as a snow plow, is adding to
the front axle, use this formula:
(W x (A + W.B.)) /W.B.= Weight the accessory
is adding to the front axle.
Where:
IW = Weight of added accessory
IA = Distance that the accessory is in
front of the front axle
IW.B. = Vehicle Wheelbase
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 305
1. Remote Negative (–) Location. SeeJump
Starting - North America 0367.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America 0367.
3. Battery - North America 0318.
4. Engine Air Cleaner/Filter 0309.
5. Engine Oil Dipstick. See “Checking Engine
Oil” under Engine Oil 0305.
6. Engine Cooling Fan (Out of View). See Cooling System 0310.
7. Power Steering Fluid Reservoir. See Power Steering Fluid 0314.
8. Engine Oil Fill Cap. See “When to Add
Engine Oil” underEngine Oil 0305.
9. Auxiliary Battery. Battery - North
America 0318.
10. Brake Fluid Reservoir. See Brake Fluid
0 317.
11. Engine Compartment Fuse Block 0329.
12. Coolant Surge Tank and Pressure Cap. SeeCooling System 0310.
13. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” underWasher
Fluid 0315.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see “Engine Oil”
in the Duramax diesel supplement.
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0307.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0304
for the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
310 Vehicle Care
Caution
If the air cleaner/filter is off, dirt can
easily get into the engine, which could
damage it. Always have the air cleaner/
filter in place when driving.
Cooling System
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The cooling system allows the engine to
maintain the correct working temperature.
{Warning
An underhood electric fan can start up
even when the engine is not running and
can cause injury. Keep hands, clothing,
and tools away from any underhood
electric fan.
1. Engine Cooling Fan (Out of View)
2. Coolant Surge Tank and Pressure Cap
{Warning
Do not touch heater, radiator, a/c pipes
or hoses, or other engine parts. They can
be very hot and can burn you. Do not
run the engine if there is a leak; all
coolant could leak out. That could cause
an engine fire and can burn you. Fix any
leak before driving the vehicle.
Engine Coolant
The cooling system in the vehicle is filled
with DEX-COOL engine coolant. This coolant
is designed to remain in the vehicle for
5 years or 240 000 km (150,000 mi),
whichever occurs first.
The following explains the cooling system
and how to check and add coolant when it
is low. If there is a problem with engine
overheating, seeEngine Overheating 0312.
What to Use
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.
Use a 50/50 mixture of clean, drinkable
water and DEX-COOL coolant. This mixture:
.Gives freezing protection down to −37 °C
(−34 °F), outside temperature.
.Gives boiling protection up to 129 °C
(265 °F), engine temperature.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 311
.Protects against rust and corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
Caution
Do not use anything other than a mix of
DEX-COOL coolant that meets GM
Standard GMW3420 and clean, drinkable
water. Anything else can cause damage
to the engine cooling system and the
vehicle, which would not be covered by
the vehicle warranty.
Never dispose of engine coolant by putting
it in the trash, or by pouring it on the
ground, or into sewers, streams, or bodies of
water. Have the coolant changed by an
authorized service center, familiar with legal
requirements regarding used coolant
disposal. This will help protect the
environment and your health.
Checking Coolant
The coolant surge tank is in the engine
compartment on the driver side of the
vehicle. See Engine Compartment Overview
0 304. The vehicle must be on a level surface when
checking the coolant level.
Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, wait until it
cools down. The coolant level should be at
or above the indicated mark. If it is not,
there may be a leak in the cooling system.
If coolant is visible but the coolant level is
not at or above the indicated mark, see the
following sections on how to add coolant to
the coolant surge tank following.
How to Add Coolant to the Coolant
Surge Tank
If the vehicle has a diesel engine, see
“Cooling System”
in the Duramax diesel
supplement for the proper coolant fill
procedure.
{Warning
Spilling coolant on hot engine parts can
burn you. Coolant contains ethylene
glycol and it will burn if the engine parts
are hot enough.
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
312 Vehicle Care
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
Caution
Failure to follow the specific coolant fill
procedure could cause the engine to
overheat and could cause system
damage. If coolant is not visible in the
surge tank, contact your dealer.
If no coolant is visible in the surge tank, add
coolant.
1. Remove the coolant surge tank pressure cap when the cooling system, including
the coolant surge tank pressure cap and
upper radiator hose, is no longer hot.
Turn the pressure cap slowly
counterclockwise about one full turn. If a
hiss is heard, wait for that to stop.
A hiss means there is still some
pressure left.
2. Keep turning the pressure cap slowly, and remove it.
3. Fill the coolant surge tank with the proper mixture to the full cold mark.
4. With the coolant surge tank pressure cap off, start the engine and let it run until
the engine coolant temperature gauge
indicates approximately 90 °C (195 °F).
By this time, the coolant level inside the
coolant surge tank may be lower. If the
level is lower, add more of the proper
mixture to the coolant surge tank until
the level reaches the indicated mark.
5. Replace the pressure cap tightly.
6. Verify coolant level after the engine is shut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Engine Overheating
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
The vehicle has several indicators to warn of
engine overheating.
There is a coolant temperature gauge in the
vehicle's instrument cluster. See Engine
Coolant Temperature Gauge 0108.
In addition, there are ENGINE OVERHEATED
STOP ENGINE, ENGINE OVERHEATED IDLE
ENGINE, and ENGINE POWER IS REDUCED
messages in the Driver Information
Center (DIC).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 313
If the decision is made not to lift the hood
when this warning appears, get service help
right away. SeeRoadside Assistance Program
0 404.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Check to see if the engine cooling fans are
running. If the engine is overheating, the
fans should be running. If they are not, do
not continue to run the engine and have the
vehicle serviced.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operation
may continue unless the display indicates
there is a hot condition and engine should
be idled.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
The ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious problem.
If there is an engine overheat warning, but
no steam is seen or heard, the problem may
not be too serious. Sometimes the engine
can get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer; see Trailer Towing0272.
If the ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message appears with no sign of steam, try
this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the temperature overheat gauge is no
longer in the overheat zone or an overheat
warning no longer displays, the vehicle can
be driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a safe
vehicle distance from the vehicle in front.
If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as