2021 CHEVROLET SILVERADO 2500HD display

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
212 Driving and Operating
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving up hills can cause the
vehicle to stall. Driving down hills can
cause loss of control. Driving across hills
can cause a rollover. You could be injured
or killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use a low gear and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or down
the hill.
.Slow down when approaching the top of
the hill.
.Use headlamps even during the day to
make the vehicle more visible.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even
another vehicle. You could be seriously
injured or killed. As you near the top of a
hill, slow down and stay alert.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting the
transfer case to N (Neutral) can cause
your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer
case overrides the transmission. You or
someone else could be injured. If leaving
the vehicle, set the parking brake and
shift the transmission to P (Park). Shift
the transfer case to any position but
N (Neutral).
.When driving down a hill, keep the
vehicle headed straight down. Use a low
gear because the engine will work with
the brakes to slow the vehicle and help
keep the vehicle under control.
{Warning
Heavy braking when going down a hill
can cause your brakes to overheat and
fade. This could cause loss of control and
you or others could be injured or killed.
Apply the brakes lightly when descending
a hill and use a low gear to keep vehicle
speed under control.
If a brake fade condition is detected, a DIC
warning message is displayed. Adjust brake
pedal use and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a severe
condition, additional DIC messages are
displayed. The brake system warning light
will illuminate, and the vehicle speed may
be limited. See Brake System Warning Light
0 113.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 225
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 229.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency.
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving: 1. Push the key all the way in toward the
steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1), then turn the
ignition to LOCK/OFF (2).
7. Set the parking brake. See Electric
Parking Brake 0240.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand. 1 (ACC/ACCESSORY) :
This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 229.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also
be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
226 Driving and Operating
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0229.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
228 Driving and Operating
Starting Procedure
1. For Key Access vehicles, turn the ignitionkey to Start. When the engine starts, let
go of the key. For Keyless Access
vehicles, the RKE transmitter must be in
the vehicle. Press ENGINE START/STOP
with the brake pedal applied. When the
engine begins cranking, let go of the
button.
The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), hold the ignition switch in
the START position to continue engine
cranking.Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
holding the key in START or ENGINE
START/STOP for up to a maximum of
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key or button and
accelerator. If the vehicle starts briefly
but then stops again, do the same thing.
This clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Engine Heater
If equipped, the engine heater can provide
easier starting and better fuel economy
during engine warm-up in cold weather
conditions at or below
−18 °C (0 °F). Vehicles
with an engine heater should be plugged in
at least four hours before starting. An
internal thermostat in the plug-end of the
cord may exist, which will prevent engine
heater operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
232 Driving and Operating
Engine Exhaust{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 230 and
Engine Exhaust 0232.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 268.
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in ACC/ACCESSORY, on or
service mode.
There are several different positions for the
shift lever.
See Driver Mode Control 0244 and “Range
Selection Mode” underManual Mode 0235.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0230.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 233
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). SeeShifting
Into Park 0230 and
Driving Characteristics and Towing Tips
0 268.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0236.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 216.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 235
Manual Mode
Electronic Range Select (ERS)Caution
Driving with the engine at a high rpm
without upshifting while using Manual
Mode, could damage the vehicle. Always
upshift when necessary while using
Manual Mode.
Electronic Range Select (ERS), or Manual
Mode, allows for the selection of the range
of gear positions. Use this mode when
driving downhill or towing a trailer to limit
the top gear and vehicle speed. The shift
position indicator within the Driver
Information Center (DIC) will display a
number next to the L indicating the highest
available gear.
To enter Electronic Range Select or
Manual Mode: 1. With the vehicle in D (Drive), pull back
on the shift lever to activate L (Low). The
L in the shift pattern will illuminate in
red, and the D will switch to white.
2. Tap the left steering wheel control to reduce the highest gear available, or the
right control to increase the highest gear
available.
3. To exit, pull back on the shift lever a second time. The D in the shift pattern
will illuminate in red, and the L will
switch to white.
When shifting to L (Low), the transmission
will shift to a preset lower gear range. For
this preset range, the highest gear available
will be displayed next to the L in the DIC.
All gears below that number are available to
use. For example, when 4 (Fourth) is shown
next to the L, 1 (First) through 4 (Fourth)
gears are shifted automatically. To shift to 5
(Fifth) gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) will prevent shifting to a lower gear
range if the engine speed is too high. If the
vehicle speed is not reduced within the time
allowed, the lower gear range shift will not
be completed. Slow the vehicle, then tap the
left steering wheel control to the desired
lower gear range. Cruise control can be used while in ERS.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0244 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 237
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0370 or
Towing the Vehicle 0369.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0242.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0240.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.