2021 CADILLAC XT5 service

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 139
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 139
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Steering Wheel Controls . . . . . . . . . 142
Using the System . . . . . . . . . . . . . . . . . 143
Software Updates . . . . . . . . . . . . . . . . . 146
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 146
HD Radio Technology . . . . . . . . . . . . 148
Radio Data System (RDS) . . . . . . . . 148
Satellite Radio . . . . . . . . . . . . . . . . . . . . 149
Radio Reception . . . . . . . . . . . . . . . . . . 149
Multi-Band Antenna . . . . . . . . . . . . . 150
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 150
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Bluetooth Audio . . . . . . . . . . . . . . . . . . 153
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . 154
Navigation
Using the Navigation System . . . . 155
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Navigation Symbols . . . . . . . . . . . . . . 158
Destination . . . . . . . . . . . . . . . . . . . . . . . 160 OnStar System . . . . . . . . . . . . . . . . . . . . 165
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 166
Vehicle Positioning . . . . . . . . . . . . . . . 167
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 167
If the System Needs Service . . . . . 168
Map Data Updates . . . . . . . . . . . . . . . 168
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 168
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 168
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 174
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 179
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 188
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 191
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
144 INFOTAINMENT SYSTEM
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. SeeOnStar
Overview 0405 and
OnStar System 0154.
Camera
If equipped, touch the Camera icon to
access the camera application. See
Assistance Systems for Parking or
Backing 0256.
Shortcut Tray
The shortcut menu is on the left side
of the display. It shows the Home
application and four other
applications.
Infotainment Display Features
Infotainment display features show on
the display when available. When a
feature is unavailable, it may gray out.
When a feature is touched, it may
highlight.
Haptic Feedback
If equipped, haptic feedback is a pulse
that occurs when an icon or option is
touched on the display or when
controls below the display are pressed.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Touch/Tap
Touch/tap is used to select an icon or
option, activate an application,
or change the location inside a map. Touch and Hold
Touch and hold can be used to start
another gesture, or to move or delete
an application.
Drag
Drag is used to move applications on
the Home Page, or to pan the map. To
drag the item, it must be held and
moved along the display to the new
location. This can be done up, down,

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
148 INFOTAINMENT SYSTEM
Favorites can also be stored by
touching
Hin a station or channel
list. This will highlight indicating that
it is now saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but
can be manually adjusted in Settings
in the System tab under Favorites and
then Set Number of Audio Favorites.
It can also be adjusted in Settings in
the Apps tab under Audio and then
Set Number of Audio Favorites.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a
single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio
successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch the display arrows to tune to the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds. Volume Change, Audio Skip, Echo,
Digital Audio Lost :
Station signal
strength may be weak, the station is
out of range, or the station may be
out of alignment. Verify proper
reception on another station.
If the HD Radio signal weakens while
listening to HD1, the radio will
automatically switch to the analog
version of the radio station.
If the HD Radio signal loses reception
while listening to stations HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.
HD Radio can be disabled if driving in
a weak signal area. Touch HD Radio
On/Off to toggle HD Radio reception
on and off.
Radio Data System (RDS)
If equipped, RDS features are available
for use only on FM stations that
broadcast RDS information. With RDS,
the radio can:
.Group stations by Category (i.e.,
Program Type) such as Rock, Jazz,
Classical, etc.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 149
.Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is possible
that a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
When information is broadcast from a
RDS station, the station name or call
letters display on the audio screen.
Radio text supporting the currently
playing broadcast may also appear.
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid
SiriusXM radio subscription can
receive SiriusXM programming.
SiriusXM radio has a wide variety of
programming and commercial-free
music, coast to coast, in digital-quality
sound. In the U.S., see
www.siriusxm.com or call 1-888-601-6296. In Canada, see
www.siriusxm.ca or call
1-877-438-9677.
When SiriusXM is active, the channel
name, number, song title, and artist
appear on the display.
SiriusXM with 360L
SiriusXM with 360L interface has
enhanced in-vehicle listening
experience for subscribers. The
experience now offers more categories
and system learned recommendations
toward discovering more personalized
content.
To use the full SiriusXM 360L
program, including streaming content
and listening recommendations,
OnStar Connected Access is required.
Connected vehicle services vary by
model and require a complete working
electrical system, cell reception, and
GPS signal. An active connected plan
is required.
Reference the SiriusXM user guide for
use and subscription information.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
150 INFOTAINMENT SYSTEM
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Some cellular services may interfere
with SXM reception causing loss of
signal.
Mobile Device Usage
Mobile device usage, such as making
or receiving calls, charging, or just
having the mobile device on may
cause static interference in the radio.
Unplug the mobile device or turn it
off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM,
SiriusXM Satellite Radio, OnStar, and
GPS (Global Positioning System). Keep
clear of obstructions for clearreception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use if
the content or origin cannot be
trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two
USB ports in the center console under
the armrest. These ports are for data
and charging. There may also be two
USB ports for charging only at the rear
of the center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory cables
left plugged into the vehicle,
unconnected to a device, could be
damaged or cause an electrical
short if the unconnected end comes
in contact with liquids or another
power source such as the accessory
power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB may include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device,
Gracenote service builds voice tags for
music. Voice tags allow artists, albums

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
154 INFOTAINMENT SYSTEM
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets,
and laptops, can be connected to
high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.
Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options.
Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as ——. The call
advisor call icon will be active even if
there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 155
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or its embedded navigation
system, if equipped. Select
Turn-by-Turn Directions from the
Services tab of the OnStar app to call
an Advisor or select a recent or
favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.For more information, see
www.onstar.com.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the bottom of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available
and confirmed, this feature learns
preferences by remembering where
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results.Predictive Navigation may learn
elements such as:
.Personalized routes based on
preferred streets.
.Search results that provide best
matches at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be
enabled or disabled at a later time by
touching
A(Options). While in
Options, touch Settings, then Map and
Navigation Settings, and then
Predictive Navigation. See Settings
0 181.
Navigation Map View
After opening the Nav application for
the first time, the application will
always open in full map view

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 157
Map Colors
.Auto–Touch to automatically
change modes based on lighting
conditions.
.Day (Light)
.Night (Dark)
3D Landmark (Default is On) :
Touch On or Off. When turned on, the
system will display all 3D Landmarks
on the map depending on the zoom
level.
3D Building (Default is Off ) : Touch
On or Off. When turned on, the
system will display all of the possible
3D building shapes on the map
depending on the zoom level.
Show Terrain in 3D (Default is
Off ) : If equipped, touch On or Off.
When turned on, the system will
display terrain information on the
map in 3D view.
Auto-Zoom (Default is On) : Touch
On or Off. When turned on, the
system will automatically adjust the
zoom level when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom back to the originally set level. If the vehicle is approaching
a turn with the next turn occurring
shortly after, the Auto-Zoom will
remain on until both turns are
completed.
Route Preferences
Touch to access the Route
Preferences. The choices are:
.Preferred Route
–Choose from two
different route options: Fastest or
Eco-Friendly.
‐ Fastest would be the route with
the shortest drive time.
‐ Eco-Friendly would be the most
fuel-efficient route.
.Avoid on Current Route –Choose
any of the road features to avoid
while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders Navigation Voice Control
Touch to access the voice control
setting display.
.Navigation Volume
–To adjust the
volume level, touch the up and
down arrows. If the voice guidance
prompt is being heard, volume can
also be adjusted using the knob on
the center stack or the volume
switch on the steering wheel.
.Navigation Voice Prompt Level
during a Call. Options available are:
‐ Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events
that are on the route or nearby. Touch
Aand then select Traffic Events. An
OnStar connected Navigation service
plan is required.
Traffic Preferences (If Equipped)
While in Map View, touch
A, then
Settings and then Map and Navigation
Settings to access Traffic Preferences.
When Show Traffic on Map is turned