Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
KEYS, DOORS, AND WINDOWS 7
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be used
for all locks.
To remove the key, press the button
on the side of the transmitter, near
the bottom, and pull the key out.
Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically, clean with a brush or
a pick.
See your dealer if a new key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 396.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0405.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0401.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
.Check the distance. The transmitter
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the transmitter's battery. See
“Battery Replacement ”later in this
section.
.If the transmitter is still not
working correctly, see your dealer or
a qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE) System
0 7.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
SEATS AND RESTRAINTS 65
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. SeeAdding Equipment
to the Airbag-Equipped Vehicle 065 for
more information about modifications
that can affect how the system
operates.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see Publication Ordering
Information 0401.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
.Front seats, including stitching,
seams or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
DRIVING AND OPERATING 225
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may deplete power
assist, requiring increased brake
pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle
is moving. After shifting to
N (Neutral), firmly apply the brakes
and steer the vehicle to a safe
location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric
Parking Brake 0238. Press ENGINE
START/STOP to turn the
vehicle off. If the vehicle cannot be pulled over
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) :
This mode allows you to use
some electrical accessories when the
engine is off.
With the ignition off, pressing
ENGINE START/STOP once without
the brake pedal applied will place the
ignition system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after 10 minutes
to prevent battery rundown.
ON/RUN/START (Green Indicator
Light) : This mode is for driving and
starting. With the ignition off and the
brake pedal applied, pressing ENGINE
START/STOP once will place the
ignition system in ON/RUN/START.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts. The
ignition will then remain on. See
Starting the Engine 0225. Service Mode
This mode is available to verify the
proper operation of the malfunction
indicator lamp as may be required for
emissions inspection purposes and for
service and diagnostics. See
Automatic
Transmission 0232.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place the
vehicle in Service Mode. The
instruments and audio systems will
operate as they do in ON/RUN, but
the vehicle will not be able to be
driven. The engine will not start in
Service Mode. Press ENGINE START/
STOP again to turn the vehicle off.
Starting the Engine
Place the transmission in the proper
gear, P (Park) or N (Neutral). To restart
the engine when the vehicle is already
moving, use N (Neutral).
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
VEHICLE CARE 299
9. Windshield Washer Fluid Reservoir.See Washer Fluid 0309.
10. Engine Compartment Fuse Block
0317.
11. Remote Negative (-) Battery Terminal. See Jump Starting - North
America 0359.
Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
.Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
.Change the engine oil at the
appropriate time. See Engine Oil Life
System 0301.
.Always dispose of engine oil
properly. See “What to Do with Used
Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick
handle is a loop. See Engine
Compartment Overview 0296 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the
engine oil level after the engine has
been off for at least two hours.
Checking the engine oil level on
steep grades or too soon after
engine shutoff can result in incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove the
dipstick and check the level.
.If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is warm,
or at least 30 minutes if the engine
is not warm. Pull out the dipstick,
wipe it with a clean paper towel or
cloth, then push it back in all the
way. Remove it again, keeping the
tip down, and check the level.
When to Add Engine Oil
2.0L L4 Engine
3.6L V6 Engine
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
396 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
ONSTAR 405
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 405
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 406
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 406
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0154 for information on
how to use the OnStar app.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
406 ONSTAR
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.