2021 CADILLAC XT5 service

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
160 INFOTAINMENT SYSTEM
Destination
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of these
sources may include:
.Navigation from search results.
.OnStar Advisor destination
download.
.An address from the Contacts list.
.An application on the smartphone
that can send destinations to the
vehicle.
.An application downloaded to the
vehicle such as OnStar Services that
can send destinations to the
navigation system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the
route. To add an additional stop or
waypoint:1. From active guidance, touch
}. 2. Search for the destination using
One-Box, Voice search, or the Quick
Category icons.
3. Choose search results Along Route, Nearby, or Near Destination.
4. Choose the desired waypoint and touch Add to Trip or replace the
current destination by touching
New Destination.
Route options are not available for
waypoints.
Arriving at a Waypoint
When approaching a waypoint, the
system will display a Destination
Arrival view. To continue on to the
next destination touch the Drive to
message on the infotainment display.
If the vehicle passes the waypoint or
gets out of the current route, the
system will automatically reroute back
to this waypoint. At the same time, it
will show a Drive to icon along with
the next waypoint address so the
current waypoint can be skipped and
guidance can resume to the next
waypoint or destination. Editing a Waypoint
When waypoints are added during
active guidance, the system allows a
stop to be deleted or the order to be
changed. To edit a waypoint:
1. Touch
A.
2. Touch Edit Destinations.
.Modify destination order by
touching and holding the arrow
until it is highlighted. Drag to
move the waypoint up or down
the list.
.Delete a waypoint by touching
Y. A pop-up will appear to
confirm waypoint removal. Once
the request is confirmed, the
system will remove the address
from the destinations list. Touch
zon the top right corner so the
system can recalculate the
route.
If there is only one address in
the destinations list, the system
will disable the move and delete
functions. The system will not
allow the final destination to be
deleted.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 161
Map Information
Road network attributes are contained
in the map database for map
information. Attributes include
information such as street names,
street addresses, and turn restrictions.
A detailed area includes all major
highways, service roads, and
residential roads. The detailed areas
include Places of Interest (POIs) such
as restaurants, airports, banks,
hospitals, police stations, gas stations,
tourist attractions, and historical
monuments.
If the vehicle does not have an
applicable service plan, the map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
navigation system provides full route
guidance in the detailed map areas.
Zoom Control
The zoom control display is shown on
the map view. A few ways to zoom in
or out are:
.Touch + or–to zoom in or out on
the map.
.Double tap with one finger to zoom
in or single tap with two fingers to
zoom out on the map.
.Use the index finger and thumb to
zoom out by pinching and then
zoom in by spreading those two
fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the
map scale and display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down and
change from 2D to 3D. Tilt up to
change back to 2D.
.Rotate the map.
See Using the System 0143.
Mute
When in active guidance, the audio
prompts while using navigation can be
muted. Touch the speaker icon on the
right side of the upper bar. A slash
will appear on the speaker to indicate
voice guidance is muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the
navigation system enters into an
Active Guidance View (AGV).
Map Orientation
Touch
Aon the map to access map
orientation settings. Map orientation
is 3D Heading Up by default.
Available settings are:
.3D Heading Up (Default): 3D map
with the vehicle pointing up. In this
mode, the current location icon will
always head up and the map will
rotate around it.
.2D Heading Up: 2D map with the
vehicle pointing up. In this mode,
the current location icon will always
head up and the map will rotate
around it.
.2D North Up: 2D map with North
pointing up. In this mode, the
current location icon will shift as
the vehicle turns left and right.
Touch the icon to change the map
type. The icon and label will also
update accordingly.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 165
Smart Fuel Station Icons
Fuel station prices are shown if
available for nearby stations when the
vehicle is low on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the system will attempt to
display nearby parking destinations
with pricing information, if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for analysis.Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, recents icon,
favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears. Touching the
search box will activate speech
recognition.Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon will
display an alert message that allows
the passenger to search for a
destination as if the vehicle were
stopped.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and Predictive
Navigation capabilities. The system
will show an alert when the
subscription is expiring and will ask to
renew the plan.
OnStar System
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or into the built-in
navigation system.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
166 INFOTAINMENT SYSTEM
Touch OnStar Services on the Home
Page to access the OnStar menu.
Touch Turn-by-Turn Directions icon
while on the Services tab of the
OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the
Turn-by-Turn Directions icon, select
destinations from Recents or
Favorites. Recents or Favorites will be
empty if this is the first use. To findnew locations, touch OnStar Advisor,
Home Directions, Place Voice Search,
or Address Voice Search.
Lane Guidance
When available, the system will show
the best lane(s) to be in for the next
maneuver.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
Turn-by-Turn route, and a new route
is requested, the current route in
progress will be canceled.
Global Positioning
System (GPS)
If equipped, the position of the vehicle
is determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the vehicle,
and/or other circumstances can affect
the navigation system's ability to
determine the accurate position of the
vehicle.
The GPS shows the current position of
the vehicle using signals sent by GPS
satellites. When the vehicle is not
receiving signals from the satellites, a
symbol appears in the status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks, or a
tunnel.
.Satellites are being repaired or
improved.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 167
For more information if the GPS is not
functioning properly, seeProblems
with Route Guidance 0167 and
If the System Needs Service 0168.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
.The vehicle is traveling on winding
roads or long, straight roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by
a vehicle carrier or a ferry.
.The current position calibration is
set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions more
than once, or the vehicle is turning
on a turn table in a parking lot.
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. See Maps0158.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
168 INFOTAINMENT SYSTEM
To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0168.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and weather
applications. This feature can be
started by pressing
gon the steering
wheel or touching
gon the
infotainment display.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
178 INFOTAINMENT SYSTEM
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers: 1. Touch the Phone icon on the
Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel
controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel
controls.
.Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch
on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
INFOTAINMENT SYSTEM 179
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Pression the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the Android
Auto and Apple CarPlay icons will
change from gray to color on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, accept the terms
and conditions on both the
infotainment system and the
phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically