Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 305
.Standard Guidance Lines
.Hitch Guidance
Troubleshooting
The Trailer Camera calibration may
take longer than expected or not
calibrate if:
.The vehicle is driven too fast during
calibration. Speed should be
maintained below 50 km/h
(31 mph).
.The vehicle is not driven straight
during calibration. Steering should
be maintained as straight as
possible, excessive steering during
calibration may extend
calibration time.
.The calibration is attempted in low
light conditions. Calibration should
be attempted when there is enough
light.
.The calibration is attempted during
poor weather conditions. Calibration
during conditions such as snow or
heavy rain should be avoided.
.The road surface is not ideal for
calibration. Calibration should be
attempted on an alternate road
surface.
.The accessory trailer cameras are
swapped at the hitch connector.
Ensure that the camera mounted to
the rear of the trailer is connected
to the rear trailer camera input.
.The accessory trailer camera is
mounted, angled or rotated outside
of the defined mounting location
(see camera installation
instructions).
.The vehicle or accessory trailer
camera is obstructed by dirt or
debris. Check cameras and clean as
needed.
.The accessory trailer camera is
mounted such that obstructions are
visible in the view (spare tire, bike/
cargo racks, etc.). Calibration should
be attempted with obstruction
temporarily removed. Shadows
resulting from driving toward the
sun may be perceived as
obstructions, attempt to calibrate
driving in an alternate direction if
possible.
.The entered trailer profile
dimensions are inaccurate.
Measurements are expected to be
made to the nearest 1 inch (25 mm). Enter accurate
measurements and reattempt
calibration.
Distortion or inaccuracy may be
observed in a rear trailer camera
view if:
.The accessory trailer camera is
mounted, angled or rotated outside
of the defined mounting location
(see camera installation
instructions).
.The entered trailer profile
dimensions are inaccurate.
Measurements are expected to be
made to the nearest 1 inch
(25 mm). Enter accurate
measurements and reattempt
calibration.
The preview may not display or the
wrong preview may be displayed if:
.The accessory cameras are not
recognized. Ensure that the
accessory camera(s) are connected
and power cycle the vehicle.
.The accessory trailer cameras are
swapped at the hitch connector.
Ensure that the accessory camera(s)
are connected to the correct camera
input.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
404 VEHICLE CARE
A Tire and Loading Information label
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. SeeVehicle Load Limits
0 240, for an example of the Tire and
Loading Information label and its
location. Also see Tire Pressure0400.
The TPMS can warn about a low tire
pressure condition but it does not
replace normal tire maintenance. See
Tire Inspection 0406, Tire Rotation
0 406 and
Tires 0393.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle.
A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
the DIC message should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See "TPMS
Sensor Matching Process" later in
this section.
.The TPMS sensor matching process
was not done or not completed
successfully after rotating the tires.
The malfunction light and the DIC message should go off after
successfully completing the sensor
matching process. See "TPMS
Sensor Matching Process" later in
this section.
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and the
sensor matching process is
performed successfully. See your
dealer for service.
.Replacement tires or wheels do not
match the original equipment tires
or wheels. Tires and wheels other
than those recommended could
prevent the TPMS from functioning
properly. See
Buying New Tires
0 408.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See your
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
406 VEHICLE CARE
tire/wheel position after rotating the
tires or replacing one or more of the
TPMS sensors. When a tire is
installed, the vehicle must be
stationary for about 20 minutes before
the system recalculates. The following
relearn process takes up to
10 minutes, driving at a minimum
speed of 20 km/h (12 mph). A dash (-)
or pressure value will display in the
DIC. SeeDriver Information Center
(DIC) 0132. A warning message
displays in the DIC if a problem
occurs during the relearn process.
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected for
signs of wear or damage at least
once a month.
Replace the tire if:
.The indicators at three or more
places around the tire can
be seen.
.There is cord or fabric showing
through the tire's rubber.
.The tread or sidewall is cracked,
cut, or snagged deep enough to
show cord or fabric.
.The tire has a bump, bulge,
or split.
.The tire has a puncture, cut,
or other damage that cannot be
repaired well because of the size
or location of the damage.
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule 0442.
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.
Anytime unusual wear is noticed,
rotate the tires as soon as
possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel alignment. See
When It Is Time for
New Tires 0407 and
Wheel Replacement 0411.
Use this rotation pattern when
rotating the tires.
Do not include the spare tire in
the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and Loading
Information label after the tires
have been rotated. See Tire
Pressure 0400 and
Vehicle Load Limits 0240.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 417
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes Flat
0 412 for more information.
2. If the vehicle has a center cap that
covers the wheel fasteners, place
the chisel end of the wheel wrench
in the slot on the wheel and gently
pry the cap out.
If the wheel has a bolt-on hub cap,
loosen the plastic nut caps by
turning the wheel wrench
counterclockwise. The plastic nut
caps will be retained in the hub cap
after it is removed from the wheel.
3. Use the wheel wrench to loosen allthe wheel nuts. Turn the wheel
wrench counterclockwise to loosen
the wheel nuts. Do not remove the
wheel nuts yet.
{Warning
To avoid personal injury and
vehicle damage, disable the power
assist steps before using a jack or
placing an object under the vehicle.
See Power Assist Steps 028.
Caution
Only raise the vehicle from the
jacking locations shown. Raising
the vehicle from the rear could
damage the frame or other
components. The damage may not
be covered by the vehicle warranty.
Vehicle Jacking Locations
4. Position the jack lift head as shown, at the jacking location
nearest the flat tire. The jack must
not be used in any other position.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 423
information or any time the spare
tire is handled due to service of
other components.
Correctly Stored
Incorrectly Stored
8. Reinstall the spare tire lock.
9. Reinstall the hoist shaft access cover.
Storing the Tools
To store the tools:
1. Return the tools (wheel wrench, jack handle, and jack handle
extensions) to the tool bag. Use the
velcro straps to secure the tool bag
under the load floor in the
cargo area.
2. Position the jack and wheel blocks in the driver side trim panel over
the wheelhouse. 3. Turn the jack knob clockwise until
the jack is secured tight in the
mounting bracket. Be sure to
position the holes in the base of
the jack onto the pin in the
mounting bracket.
4. Close the trim panel door.
Storing a Flat Tire Inside of the
Vehicle
If the vehicle has 275/60R20 or 275/
50R22 size tires, the flat tire must be
stored inside of the vehicle in the
cargo area using the flat tire secure
strap inside the glove box. 1. Store the tools. See “Storing the
Tools ”earlier in this section.
2. The third row seat must be folded down to provide sufficient space to
store the flat tire. If the third row
seat cannot be folded down, the
flat tire cannot be stored and must
be left in a safe location, to be
picked up at a later time.
3. Once there is sufficient space in the rear of the vehicle, lift the flat
tire and place it on top of the load
floor, with the valve stem
pointed up.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
462 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.