2021 CADILLAC ESCALADE key

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
LIGHTING 155
the dome lamp override is activated.
Press OFF
jagain to deactivate
this feature and the indicator light will
turn off. The dome lamps will come
on when any door is opened,
Kon the
remote key is pressed, or when the
ignition is switched off.
Reading Lamps
There are reading lamps in the
overhead console and the headliner,
if equipped.
These lamps come on automatically
when any door is opened,
Kon the
remote key is pressed, or when the
ignition is switched off.
To operate, the ignition must be on or
in ACC/ACCESSORY or using Retained
Accessory Power (RAP).
Press the lens on each reading lamp to
turn it on and off.
Lighting Features
Entry Lighting
Some exterior lamps turn on briefly at
night, or in areas with limited lighting,
when
Kis pressed on the remote key.
After about 30 seconds the exterior
lamps turn off when any door is
opened, the unlock button on the
remote key is pressed, or when the
ignition is switched off. All interior
lights turn on and then the dome and
remaining interior lamps dim to off
after 20 seconds. Entry lighting feature for exterior
lighting can be changed by Vehicle
Locator Lights. See Vehicle Locator
Lights under
Vehicle Personalization
0 138.
Exit Lighting
Some exterior lamps come on at night,
or in areas with limited lighting, when
the driver door is opened after the
ignition is turned off. The dome lamp
comes on after the ignition is turned
off. The exterior lamps and dome
lamp remain on after the door is
closed for a set amount of time, then
automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
The exit lighting for exterior lights can
be changed. See Vehicle Personalization
0 138.
Battery Load Management
The vehicle has Electric Power
Management (EPM), which estimates
the battery's temperature and state of

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 167
SiriusXM with 360L
SiriusXM with 360L interface has
enhanced in-vehicle listening
experience for subscribers. The
experience now offers more categories
and system learned recommendations
toward discovering more personalized
content.
To use the full SiriusXM 360L
program, including streaming content
and listening recommendations,
OnStar Connected Access is required.
Connected vehicle services vary by
model and require a complete working
electrical system, cell reception, and
GPS signal. An active connected plan
is required.
Reference the SiriusXM user guide for
use and subscription information.
Finding a Channel
Seeking a Channel
From the SiriusXM active source page,
touch
SCH or CHTto seek for the
previous or next channel. Touch
H
to save the channel as a favorite.
Browsing Categories
Touch
(to show the following
categories:
.For You
.Music
.Sports
.News
.Talk
Touching a category will show the
channels associated with that
category. Direct Tune
Access Direct Tune by touching)to
bring up the keypad. Navigate through
all channels using
SCH or CHTon
the Direct Tune display. Directly enter
a channel using the keypad and touch
GO. When a new channel is entered,
the information about that channel
displays on the right side. This
information will update with each new
channel. Touch
Hto save the
channel as a favorite.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 INFOTAINMENT SYSTEM
Navigation Symbols
Following are the most common
symbols that may appear in the Nav
application.
This indicates the vehicle’s current
location and direction on the map.
The destination pin marks the
location of the final destination.
Touch the pin to view the destination
address or to add it or remove it from
the Favorites list. Hide the
information by touching the pin one
more time. It will automatically time
out if no action is taken.
If equipped, smart Points of Interest
(POIs) are places of interest for
parking and gas stations.
Destination
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears.
Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon will
display an alert message that allows
the passenger to search for a
destination.
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of these
sources may include:
.Navigation from search results.
.OnStar Advisor destination
download.
.An address from the Contacts list.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 193
.Navigation destinations can be
made in a single command using
keywords. A few examples are:“I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 INFOTAINMENT SYSTEM
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete
”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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200 INFOTAINMENT SYSTEM
3. Touch the device name next to theconnected cell phone to display the
cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.
Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode. The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts. 3. The Contacts list can be searched
by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 201
1. Touch the Phone icon on theHome Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work. Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad. 3. When the second call is active,
touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 207
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.
Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See Vehicle
Personalization 0138.
Search
Enter a setting keyword to find a
specific setting.
Teen Driver
If equipped, this allows multiple keys
to be registered for beginner drivers to
encourage safe driving habits. When
the vehicle is started with a Teen
Driver key, it will automatically
activate certain safety systems, allow
setting of some features, and limit the
use of others. The Report Card will
record vehicle data about driving
behavior that can be viewed later.
When the vehicle is started with a