2021 CADILLAC ESCALADE service

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 211
Trademarks and License
Agreements
FCC Information
SeeRadio Frequency Statement 0467.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
If you decide to continue service after
your trial, your selected subscription
plan will automatically renew
thereafter. You will be charged at
then-current rates. Fees and taxes
apply. Please see the SiriusXM
Customer Agreement at siriusxm.com
for complete terms and how to cancel,
which includes calling SiriusXM at
1-866-635-2349. All fees and
programming are subject to change.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM service is
only available in the 48 contiguous
United States and Canada. In Canada: Some deterioration of
service may occur in extreme northern
latitudes. This is beyond the control of
SiriusXM Satellite Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite Radio
receivers by notifying SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make
available any technology or software
incorporated in receivers compatible
with the SiriusXM Satellite Radio
System or that support the SiriusXM
website, the Online Service or any of
its content. Furthermore, the AMBER
voice compression software included
in this product is protected by

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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212 INFOTAINMENT SYSTEM
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice Systems, Inc.
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates SiriusXM
Technology and/or for use of any of
the SiriusXM marks to be
manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a
separate agreement is required with
Canadian Satellite Radio Inc.
(operating as SiriusXM Canada).
TouchSense Technology and
TouchSense System 1000 Series
Licensed from Immersion Corporation.
TouchSense System 1000 protected
under one or more of the U.S. Patents at the following address
www.immersion.com/
patent-marking.html and other
patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of
Bose Corporation in the U.S. and other
countries.
HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign Patents.
For patents see https://dts.com/
patents. HD Radio and the HD, HD
Radio, and
“ARC”logos are registered
trademarks or trademarks of iBiquity
Digital Corporation in the United
States and/or other countries. Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by General
Motors is under license. Other
trademarks and trade names are those
of their respective owners.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the industry
standard in music recognition
technology and related content
delivery. For more information see
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,

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INFOTAINMENT SYSTEM 213
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote, CDDB,
MusicID, MediaVOCS, the Gracenote
logo and logotype, and the "Powered
by Gracenote" logo are either
registered trademarks or trademarks
of Gracenote in the United States and/
or other countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded databases
(collectively, "Gracenote Servers") and
to perform other functions. You mayuse Gracenote Data only by means of
the intended End-User functions of
this application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of the
restrictions set forth herein with
respect to Gracenote Data shall also
apply to such content and such
content providers shall be entitled to
all of the benefits and protections set
forth herein that are available to
Gracenote.
You agree that you will use Gracenote
Data, the Gracenote Software, and
Gracenote Servers for your own
personal non-commercial use only.
You agree not to assign, copy, transfer
or transmit the Gracenote Software or
any Gracenote Data to any third party.
YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT AS
EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data, the
Gracenote Software, and Gracenote
Servers will terminate if you violatethese restrictions. If your license
terminates, you agree to cease any
and all use of the Gracenote Data, the
Gracenote Software, and Gracenote
Servers. Gracenote reserves all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers,
including all ownership rights. Under
no circumstances will Gracenote
become liable for any payment to you
for any information that you provide.
You agree that Gracenote may enforce
its rights under this Agreement
against you directly in its own name.
The Gracenote service uses a unique
identifier to track queries for
statistical purposes. The purpose of a
randomly assigned numeric identifier
is to allow the Gracenote service to
count queries without knowing
anything about who you are. For more
information, see the web page for the
Gracenote Privacy Policy for the
Gracenote service.
The Gracenote Software and each item
of Gracenote Data are licensed to you
"AS IS." Gracenote makes no
representations or warranties, express
or implied, regarding the accuracy of

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214 INFOTAINMENT SYSTEM
any Gracenote Data. Gracenote
reserves the right to delete data from
the Gracenote Servers or to change
data categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are
error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to provide
you with new enhanced or additional
data types or categories that
Gracenote may provide in the future
and is free to discontinue its services
at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. GRACENOTE
DOES NOT WARRANT THE RESULTS
THAT WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY GRACENOTE
SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST
PROFITS OR LOST REVENUES.
© 2014. Gracenote, Inc. All Rights
Reserved.
MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER
THE AVC PATENT PORTFOLIO
LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC
STANDARD (“AVC VIDEO”) AND/OR
(ii) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/
OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED
FROM MPEG LA, LLC. SEE HTTPS://
WWW.MPEGLA.COM.
VC-1
THIS PRODUCT IS LICENSED UNDER
THE VC-1 PATENT PORTFOLIO
LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1
STANDARD (“VC-1 VIDEO”) AND/OR
(ii) DECODE VC-1 VIDEO THAT WAS
ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/
OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE
VC-1 VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED
FROM MPEG LA, LLC. SEE HTTPS://
WWW.MPEGLA.COM.
MPEG4–Visual
USE OF THIS PRODUCT IN ANY
MANNER THAT COMPLIES WITH
THE MPEG-4 VISUAL STANDARD IS
PROHIBITED, EXCEPT FOR USE BY A
CONSUMER ENGAGING IN
PERSONAL AND NON-COMMERCIAL
ACTIVITIES.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 215
MP3
MPEG Layer-3 audio coding
technology licensed from Fraunhofer
IIS and Thomson.
WMV/WMA
This product includes technology
owned by Microsoft Corporation and
under a license from Microsoft
Licensing, GP. Use or distribution of
such technology outside of this
product is prohibited without a license
from Microsoft Corporation and/or
Microsoft Licensing, GP as applicable.
Map End User License
Agreement
END USER TERMS
The Map Data SD card (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is subject
to the following terms (this “End User
License Agreement ”) and conditions
which are agreed to by you, on the
one hand, and HERE North America,
LLC (“HERE”) and its licensors
(including their licensors and
suppliers) on the other hand. The Data for areas of Canada includes
information taken with permission
from Canadian authorities, including:
© Her Majesty the Queen in Right of
Canada, © Queen's Printer for Ontario,
© Canada Post Corporation, GeoBase
®.
HERE holds a nonexclusive license
from the United States Postal Service
®
to publish and sell ZIP+4®
information.
© United States Postal Service 2013.
Prices are not established, controlled,
or approved by the United States
Postal Service. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.
TERMS AND CONDITIONS
Personal Use Only: You agree to use
this Data for the solely personal,
noncommercial purposes for which
you were licensed, and not for service
bureau, timesharing or other similar
purposes. Except as otherwise set
forth herein, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble or reverse
engineer any portion of this Data, and
may not transfer or distribute it in any form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to the
terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by HERE
and without limiting the preceding
paragraph, you may not (a) use this
Data with any products, systems,
or applications installed or otherwise
connected to or in communication
with vehicles capable of vehicle
navigation, positioning, dispatch, real
time route guidance, fleet
management or similar applications;
or (b) with, or in communication with,
including without limitation, cellular
phones, palmtop and handheld
computers, pagers, and personal
digital assistants or PDAs.

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220 CLIMATE CONTROLS
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Rear Climate Control System . . . . 224
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Maintenance
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Climate Control Systems
Dual Automatic Climate Control System
The climate control buttons on the center stack and on the climate control
display are used to adjust the heating, cooling, and ventilation.
Center Stack Climate Controls
1. ON/OFF
2. AUTO (Automatic Operation)
3. Air distribution
4. Driver temperature
5. Fan Control
6. Passenger Temperature
7. Max Defrost 8. Rear Window Defogger
9. Air Conditioning
10. Recirculation
11. Sync

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CLIMATE CONTROLS 227
1. Open the glove box doorcompletely.
2. Press the sides of the glove box bininward to clear the stoppers and
rotate downward to lower the bin.
3. Unhook the string dampener tofully remove the glove box bin.
4. Pull the lever (1) on the left side ofthe filter door and slide left (2),
then remove the door. Remove the
old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained and

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228 CLIMATE CONTROLS
certified technicians. The air
conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be
replaced by a new evaporator to
ensure proper and safe operation.
During service, all refrigerants should
be reclaimed with proper equipment.
Venting refrigerants directly to the
atmosphere is harmful to the
environment and may also create
unsafe conditions based on inhalation,
combustion, frostbite, or other
health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule0442.