Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 363
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . 428
Recreational Vehicle Towing . . . . 429
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 432
Interior Care . . . . . . . . . . . . . . . . . . . . . . 437
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . 440
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM
parts and GM-trained and supported
service people.
Genuine GM parts have one of these
marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including this
one, as well as many of its service
parts and fluids, contain and/or
emit chemicals known to the State
of California to cause cancer and
birth defects or other reproductive
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals. For more information go
to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0380 and
Jump Starting - North America 0425
and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag initiators,
seat belt pretensioners, and lithium
batteries contained in electronic keys,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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364 VEHICLE CARE
may contain perchlorate materials.
Perchlorate Material–special
handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered by
the vehicle warranty.
Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM certified
parts, including control module or software modifications, is not covered
under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle using
genuine GM Accessories installed by a
dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 075.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have the
proper knowledge, service manual,
tools, or parts. Always follow
owner’s manual procedures and
consult the service manual for your
vehicle before doing any
service work. If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, see
Publication Ordering
Information 0467.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 075.
If equipped with remote vehicle start,
open the hood before performing any
service work to prevent remote
starting the vehicle accidentally. See
Remote Vehicle Start 014.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0453.
Caution
Even small amounts of
contamination can cause damage to
vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 409
Warning (Continued)
dealer or authorized tire service
center should mount or
dismount the tires.
{Warning
Mixing tires of different sizes
(other than those originally
installed on the vehicle), brands,
tread patterns, or types may
cause loss of vehicle control,
resulting in a crash or other
vehicle damage. Use the correct
size, brand, and type of tire on
all wheels.
{Warning
Using bias-ply tires on the
vehicle may cause the wheel rim
flanges to develop cracks after
many miles of driving. A tire
and/or wheel could fail suddenly
(Continued)
Warning (Continued)
and cause a crash. Use only
radial-ply tires with the wheels
on the vehicle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H, V,
W, Y and ZR speed rated tires.
Never exceed the winter tires’
maximum speed capability when
using winter tires with a lower
speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size, load
range, speed rating, and
construction (radial) as the
original tires.
The Tire and Loading Information
label indicates the original
equipment tires on the vehicle.
See Vehicle Load Limits 0240.Different Size Tires and
Wheels
If wheels or tires are installed that are
a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This increases
the chance of a crash and serious
injury. Only use GM specific wheel
and tire systems developed for the
vehicle, and have them properly
installed by a GM certified
technician.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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466 CUSTOMER INFORMATION
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0462.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification Number (VIN)
.Insurance company and policy
number
.General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 70.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 469
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INDEX 479
IndexA
Accessories and Modifications . . . . . 364
Accessory Power . . . . . . . . . . . . . . . . . . . . 248
Adaptive Cruise Control . . . . . . . . . . . . 274
Add-On Electrical Equipment . . . . . . 360
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . 44
Agreements Trademarks and License . . . . . . . . . 211
Air Cleaner/Filter, Engine . . . . . . . . . . 371
Air Conditioning . . . . . . . . . . . . . . .220, 224
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . 371
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 226
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . 268
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How Does an Airbag Restrain? . . . . 70
Passenger Sensing System . . . . . . . . 71
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 70
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . 67
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Passenger Status Indicator . . . . . . . 121
Readiness Light . . . . . . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 321
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 312
Side Blind Zone (SBZA) . . . . . . . . . . 321
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 394
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 395
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 163
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 168
Antilock Brake System (ABS) . . . . . . 261
Warning Light . . . . . . . . . . . . . . . . . . . . 125
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484 INDEX
Headlamps (cont'd)Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 151
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 151
High-Beam On Light . . . . . . . . . . . . . . 130
High/Low Beam Changer . . . . . . . . . 151
Lamps On Reminder . . . . . . . . . . . . . . 131
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 104
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heating . . . . . . . . . . . . . . . . . . . . . . . . .220, 224
High-Beam On Light . . . . . . . . . . . . . . . . 130
High-Speed Operation . . . . . . . . . . . . . . 401
Hill and Mountain Roads . . . . . . . . . . 238
Hill Start Assist (HSA) . . . . . . . . . . . . . 263
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
How to Wear Seat Belts Properly . . . 59
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .220, 224
I
If the System Needs Service . . . . . . . 190
Ignition Positions . . . . . . . . . . . . . . . . . . . 245
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 126
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Information Publication Ordering . . . . . . . . . . . . . 467
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Infotainment System . . . . . . . . . . . . . . . 470 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Instrument Cluster . . . . . . . . . . . . . . . . . 114
Instrument Panel Overview . . . . . . . . . . . 4
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . 154
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 158
J
Jump Starting - North America . . . . 425
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 395
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Daytime Running (DRL) . . . . . . . . . . 151 Lamps (cont'd)
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exterior Controls . . . . . . . . . . . . . . . . . . 149
Exterior Lamps Off Reminder . . . . 151
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 122
On Reminder . . . . . . . . . . . . . . . . . . . . . . 131
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Lane Change Alert (LCA) . . . . . . . . . . . 321
Lane Keep Assist (LKA) . . . . . . . . . . . . 324
Lane Keep Assist Light . . . . . . . . . . . . . 125
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 61
LATCH System
Replacing Parts after a Crash . . . . . 91
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 384
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Illumination Control . . . . . . . . . . . . . . 154
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 120
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486 INDEX
Mirrors, Interior Rearview . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266Driver Control . . . . . . . . . . . . . . . . . . . . . 266
Monitor System, Tire Pressure . . . . . 402
Multi-band Antenna . . . . . . . . . . . . . . . . 168
N
Navigation Connected Services . . . . . . . . . . . . . . . 476
Destination . . . . . . . . . . . . . . . . . . . . . . . . 184
Using the System . . . . . . . . . . . . . . . . . 180
Navigation Symbols . . . . . . . . . . . . . . . . 184
Net, Convenience . . . . . . . . . . . . . . . . . . . 101
New Vehicle Break-In . . . . . . . . . . . . . . . 244
Night Vision System . . . . . . . . . . . . . . . . 319
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Engine Oil Life System . . . . . . . . . . . 369
Engine Oil Pressure Gauge . . . . . . . 116
Pressure Light . . . . . . . . . . . . . . . . . . . . . 130
Older Children, Restraints . . . . . . . . . . . 77
Online Owner Center . . . . . . . . . . . . . . . 461 OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
OnStar Additional Information . . . . 472
OnStar Emergency . . . . . . . . . . . . . . . . . . 472
OnStar Overview . . . . . . . . . . . . . . . . . . . . 471
OnStar Security . . . . . . . . . . . . . . . . . . . . . 472
OnStar System . . . . . . . . . . . . . . . . . . . . . . 172
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheating, Engine . . . . . . . . . . . . . . . . 375
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Instrument Panel . . . . . . . . . . . . . . . . . . . . 4
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 248
Shifting Out of . . . . . . . . . . . . . . . . . . . . 249
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 381
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Over Things That Burn . . . . . . . . . . . 250
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 299
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Passenger Sensing System . . . . . . . . . . 71
Pedestrian Ahead Indicator . . . . . . . . 126
Perchlorate Materials
Requirements, California . . . . . . . . . 363
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Phone
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 202
Bluetooth . . . . . . . . . . . . . . . . . . . . 196, 197
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Protection, Battery . . . . . . . . . . . . . . . . 156
Retained Accessory (RAP) . . . . . . . . 248
Seat Adjustment . . . . . . . . . . . . . . . . . . . 43
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Assist Steps . . . . . . . . . . . . . . . . . . . 28
Pregnancy, Using Seat Belts . . . . . . . . . 64
Privacy Vehicle Data Recording . . . . . . . . . . 469
Problems with Route Guidance . . . . 190