2021 CADILLAC ESCALADE radio

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 193
.Navigation destinations can be
made in a single command using
keywords. A few examples are:“I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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194 INFOTAINMENT SYSTEM
“Switch to AM”:Switch bands to AM
and tune to the last AM radio station.
“Switch to FM” :Switch bands to FM
and tune to the last FM radio station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :Tune
to the radio station whose frequency
is identified in the command (like
“one oh one point one ”).
“Tune to AM HD” :
Tune to the HD Radio station whose
frequency is identified in the
command.
“Tune to FM HD” :
Tune to the HD Radio station whose
frequency is identified in the
command. “Tune to FM HD
”
:Tune to the
HD Radio station whose frequency
and HD channel are identified in the
command.
“Tune to SXM number>” :Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to SXM name>” :Tune to the SiriusXM radio
station whose channel name is
identified in the command.
Voice Recognition for Audio
MyMedia
The available voice recognition
commands for [browsing]
MyMedia are:
“Play Artist” :Begin a dialog to enter
a specific artist name.
“Play Artist ” :Begin
playback of a specific artist.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album ” :Begin
playback of a specific album. “Play Song”
:Begin a dialog to enter a
specific song name.
“Play Song ” :Begin
playback of a specific song,
if available.
“Play Genre ”:Begin a dialog to enter
a specific genre.
“Play Genre ” :Begin
playback of a specific genre.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist ” :
Begin playback of a specific playlist.
“Play ” :Play music
from a specific device identified by
name. The device name is the name
displayed on the display when the
device is first selected as an audio
source.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter ” :
Begin playback of a specific chapter.
“Play Audiobook” :Begin a dialog to
enter a specific audiobook.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 INFOTAINMENT SYSTEM
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete
”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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204 INFOTAINMENT SYSTEM
if equipped. For instructions, in the
U.S. see my.cadillac.com or in Canada
see mycadillac.ca or moncadillac.ca.
Refer to the User Terms and Privacy
Statement for important details. To
view, touch the Settings icon on the
Home Page of the infotainment
display.
The settings menu is organized into
three categories. Select the desired
category by touching System, Vehicle,
or Search.
For Vehicle settings, seeVehicle
Personalization 0138.
To access the System menus: 1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch System to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to change a
setting.
The menu may contain the following:Display
Touch and the following may display:
Head Up Display
.Head Up Display: Projects
information and updates on the
windshield. Select Off or On.
.Adjustment: Changes the display
position and brightness on the
windshield.
.Head Up Display Contents: Select
the content shown on the Head Up
Display (HUD).
Instrument Cluster
.Layout: Select what information is
displayed on the instrument cluster.
.Left View: Select what information
is displayed on the left side of the
instrument cluster. This is only
available when gauge layout is
selected.
.Right View: Select what information
is displayed on the right side of the
instrument cluster. This is only
available when gauge layout is
selected.
.Speed Information: Select the speed
related information and features
displayed on the instrument cluster.
Radio Display
.Rear Climate Status: Select whether
rear climate information is
displayed on the radio.
.Turn Display Off: Select to shut off
the radio display.
Sounds
Touch and the following may display:
.Maximum Startup Volume: Adjust
the volume limit of audio sources
when the vehicle is started.
Voice
Touch and the following may display:
.Confirm More/Less: Select Confirm
More or Confirm Less. Selecting
Confirm More may improve voice
recognition system accuracy.
.Prompt Length: Select the style
used by the voice recognition
system when interacting with it.
.Audio Feedback Speed: Select how
quickly the voice recognition system
speaks.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 205
.Allow Prompt Interruptions: Select
if voice commands can be spoken
before voice prompts finish.
.Friendly Prompts: Select to adjust
the formality of the voice
recognition system.
Conversation Enhancement
Touch and the following may display:
.Conversation Enhancement: This
system uses in-vehicle microphones
to make it easier for passengers to
communicate with each other.
Select from Off, Normal, High,
or Rear Microphone Off.
Time, Date, and Unit
Touch and the following may display:
.Time/Date: Select On to use GPS,
RDS, and cellular network signals to
keep the system time and date
current. Select Off to manually set
time and date using the
infotainment display controls.
.Select Time Zone: Select the time
zone for the time display or select
Auto to use the time zone based on
the vehicle location.
.Use 24-hour Format: Select to
change the time display to a
24-hour clock format.
.Unit: Select US or Metric.
Phone Projection
Touch and the following may display:
Android Auto
.Android Auto: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Apple CarPlay
.Apple CarPlay: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Phones
Touch and the following may display:
Add Phone
.Pair NFC Phone: Follow the
on-screen instructions or select
NFC Help.
.Pair Bluetooth Phone: Follow the
on-screen instructions or select
Bluetooth Help.
Connected
Shows connected phones.
Not Connected
Shows not connected phones.
Wi-Fi Hotspot
Touch and the following may display:
.Share Hotspot Data: Select On to
allow devices to use the vehicle
hotspot and its data.
.Wi-Fi Name: Select to change the
vehicle’s Wi-Fi network name.
.Wi-Fi Password: Select to change
the vehicle’s Wi-Fi network
password.
.Connected Phones: Select to show a
list of the vehicle’s currently
connected phones.
.Data Updating: Select to show the
data plan details including the
amount of data remaining.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 209
5. Touch Setup Keys. The systemdisplays instructions for registering
or unregistering a key.
A confirmation message displays.
Manage Settings
Audio Volume Limit : Allows the
audio volume limit to be turned on or
off. Touch Set Audio Volume Limit to
choose the maximum allowable audio
volume level.
Set Audio Volume Limit : Allows a
maximum radio volume to be set. Use
the arrows to choose the maximum
allowable level for the audio volume.
Teen Driver Speed Limiter : Limits
the maximum speed of the vehicle.
When the speed limiter is turned on
and the vehicle is started with a Teen
Driver key, the DIC displays a message
that the top speed is limited.
On certain vehicles, when the Speed
Limiter is turned ON, the vehicle’s
maximum acceleration will be limited.
The DIC will display a message that
the acceleration is limited. Teen Driver Speed Warning :
Allows
the speed warning to be turned on or
off. Touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning :
Displays a warning in the DIC when
exceeding a selectable speed. Choose
the desired speed warning level. The
speed warning does not limit the
speed of the vehicle.
SiriusXM Explicit Content Filter (if
equipped) : Allows the SiriusXM
Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver
will not be able to listen to SiriusXM
stations that contain explicit content,
and the Explicit Content Filter
selection in the Audio Settings will be
unavailable for change.
When Teen Driver is Active:
.If equipped with Buckle to Drive,
shifting out of P (Park) will be
prevented if the driver seat belt, and
in some vehicles the front passenger
seat belt, is not buckled.
.The radio will mute when the driver
seat belt, and in some vehicles the
front passenger seat belt, is not buckled. The audio from any device
paired to the vehicle will also be
muted.
.An object placed on the front
passenger seat, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, could
cause the passenger sensing system
to falsely sense an unbuckled front
passenger and mute the radio.
If this happens, remove the object
from the seat. See
Passenger Sensing
System 071.
.Some safety systems, such as
Forward Collision Alert, if equipped,
cannot be turned off.
.The gap setting for the Forward
Collision Alert and Adaptive Cruise
Control, if equipped, cannot be
changed.
.When trying to change a safety
feature that is not configurable in
Teen Driver, the DIC displays a
message indicating that Teen Driver
is active and the action is not
available.
.Super Cruise, if equipped, is not
available.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 211
Trademarks and License
Agreements
FCC Information
SeeRadio Frequency Statement 0467.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
If you decide to continue service after
your trial, your selected subscription
plan will automatically renew
thereafter. You will be charged at
then-current rates. Fees and taxes
apply. Please see the SiriusXM
Customer Agreement at siriusxm.com
for complete terms and how to cancel,
which includes calling SiriusXM at
1-866-635-2349. All fees and
programming are subject to change.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM service is
only available in the 48 contiguous
United States and Canada. In Canada: Some deterioration of
service may occur in extreme northern
latitudes. This is beyond the control of
SiriusXM Satellite Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite Radio
receivers by notifying SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make
available any technology or software
incorporated in receivers compatible
with the SiriusXM Satellite Radio
System or that support the SiriusXM
website, the Online Service or any of
its content. Furthermore, the AMBER
voice compression software included
in this product is protected by

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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212 INFOTAINMENT SYSTEM
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice Systems, Inc.
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates SiriusXM
Technology and/or for use of any of
the SiriusXM marks to be
manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a
separate agreement is required with
Canadian Satellite Radio Inc.
(operating as SiriusXM Canada).
TouchSense Technology and
TouchSense System 1000 Series
Licensed from Immersion Corporation.
TouchSense System 1000 protected
under one or more of the U.S. Patents at the following address
www.immersion.com/
patent-marking.html and other
patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of
Bose Corporation in the U.S. and other
countries.
HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign Patents.
For patents see https://dts.com/
patents. HD Radio and the HD, HD
Radio, and
“ARC”logos are registered
trademarks or trademarks of iBiquity
Digital Corporation in the United
States and/or other countries. Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by General
Motors is under license. Other
trademarks and trade names are those
of their respective owners.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the industry
standard in music recognition
technology and related content
delivery. For more information see
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,