2021 CADILLAC ESCALADE infotainment

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
142 INSTRUMENTS AND CONTROLS
.Remote Mirror Folding
.Rain Sense Wipers
.Auto Wipe in Reverse Gear
.Extended Hill Start Assist
Chime Volume
This sets the chime volume level.
Touch the controls on the
infotainment display to adjust the
volume.
Power Liftgate
This allows the driver to decide what
happens when pressing the Power
Liftgate switch. .
Touch Open Fully, Open to Custom
Height, or Off.
Hands Free Liftgate/Trunk Control
This allows the liftgate to be operated
hands free. See Liftgate020.
Touch Off, Open and Close,
or Open Only.
Reverse Tilt Mirror
When on, the driver, passenger,
or both driver and passenger outside
mirrors will tilt downward when the
vehicle is shifted into R (Reverse) to improve visibility of the ground near
the rear wheels. They may move from
their tilted position when the vehicle
is shifted out of R (Reverse) or turned
off. See
Reverse Tilt Mirrors 033.
Touch Off, On - Driver and Passenger,
On - Driver, or On - Passenger.
Remote Mirror Folding
This allows the outside mirrors to be
folded in when the remote key
Q
button is pressed and held. Pressing
Kunfolds the mirrors. See Folding
Mirrors 032.
Touch Off or On.
Rain Sense Wipers
This setting automatically turns on
the windshield wipers when moisture
is detected and the wiper switch is in
intermittent mode.
Touch Disabled or Enabled.
Auto Wipe in Reverse Gear
This setting automatically turns on
the rear window wiper when the
vehicle is shifted to R (Reverse) and
moisture is detected.
Touch Off or On. Extended Hill Start Assist
This setting prevents the vehicle from
rolling backward on a steep hill if the
brake pedal is not depressed.
Touch Extended Hold or
Standard Hold.
Lighting
Touch and the following may display:
.Ambient Lighting
.Vehicle Locator Lights
.Exit Lighting
.Left or Right Hand Traffic
.Advanced Forward Lighting
.Daytime Tail Lights
.Automatic High Beam Assist
.Surround View Lighting
Ambient Lighting
This setting provides the ability to
customize the color and intensity of
the interior accent lighting.
Touch Off or On.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
154 LIGHTING
Interior Lighting
Instrument Panel
Illumination Control
This feature adjusts the brightness of
all illuminated controls.
D:Move the thumbwheel up or
down to set the lowest level of
automatic brightness control.
The thumbwheel is functional at
night, or when the headlamps or
parking lamps are ON.
The brightness of the displays
automatically adjusts based on
outdoor lighting. The instrument
panel illumination control will set the
lowest level to which the displays will
be automatically adjusted.
Interior Lamps
Interior Ambient Lighting
If equipped, this feature allows the
color of the interior lighting in the
vehicle to be chosen.
To access, press
{on the
infotainment controls, then touch
AMBIENT LIGHTING to display the
settings screen.
Touch to select from the following:
OFF : Turns the feature off.
ON : Turns the feature on. Ambient
lighting provides the ability to
customize the color and intensity of
the interior accent lighting. Chose the
color on the display screen to make
change to interior lighting color.
DEMO MODE : When the shift lever
is in P (Park), touch to turn the
feature on in colors chosen by the
vehicle. When the shift lever is not in
P (Park) , the interior color will default
to the last active color selected.
LINK TO DRIVE MODE : The light
color is matched to the color being
used for the drive mode.
Dome Lamps
There are dome lamps in the overhead
console and the headliner.
To change the dome lamp settings,
press the following:
Press and hold any of the overhead
console lens to turn all dome lamps
on. Press and hold any of the
overhead consoles lens again to turn
all dome lamps off.
Press OFF
jto turn off the dome
lamps when any door is opened,
Kon
the remote key is pressed, or when the
ignition is switched off. An indicator
light on the button will turn on when

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 157
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 158
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Steering Wheel Controls . . . . . . . . . 160
Using the System . . . . . . . . . . . . . . . . . 160
Software Updates . . . . . . . . . . . . . . . . . 163
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 163
HD Radio Technology . . . . . . . . . . . . 165
Radio Data System (RDS) . . . . . . . . 166
Satellite Radio . . . . . . . . . . . . . . . . . . . . 166
Radio Reception . . . . . . . . . . . . . . . . . . 168
Multi-Band Antenna . . . . . . . . . . . . . 168
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 169
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Bluetooth Audio . . . . . . . . . . . . . . . . . . 171
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . 172
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Navigation
Using the Navigation System . . . . 180
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Navigation Symbols . . . . . . . . . . . . . . 184
Destination . . . . . . . . . . . . . . . . . . . . . . . 184
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . . 189
Vehicle Positioning . . . . . . . . . . . . . . . 189
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 190
If the System Needs Service . . . . . 190
Map Data Updates . . . . . . . . . . . . . . . 190
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 191
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 196
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 202
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 207
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 211

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
158 INFOTAINMENT SYSTEM
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
.Set up phone numbers in advance
so they can be called easily by
pressing a single control or by using
a single voice command.
See Distracted Driving 0230.
Overview
Infotainment System
The infotainment system is controlled
by using the infotainment display,
controls on the center console,
steering wheel controls, and voice
recognition. Infotainment Controls on the
Multifunction Controler (MFC)
1.l(Navigation)
.Press to access the navigation
screen.
.Press and hold to access the
Apple CarPlay or Android
Auto Map View, if connected,
regardless of active route
guidance.
2.e(Radio/Audio)
.Press to open the active audio
source page.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 159
.Press and hold to access the
Apple CarPlay or Android Now
Playing View, if connected.
If the current audio source is
the radio, the Apple CarPlay
or Android Auto Now Playing
View with the audio source
plays the radio.
3.n(Power/Volume) Knob
.Press to turn the power on.
.Press and hold when the
system is on to turn the
power off and display
the time.
.Press to mute/unmute the
system when on.
.Turn to decrease or increase
the volume.
4.6(Phone)
.Press to access the
phone menu.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone View,
if connected.
5.T(Vehicle Information)
.Press to access the vehicle
information.
6. Primary Knob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
.Move right/left or up/down to
change the highlighted area
on the display screen.
7.{(Home Page)
.Press to access the Home
Page. See“Home Page ”later in
this section.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone Home screen,
if connected.
8.0(Back)
.Press to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle
application icons or cards are
accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display
or use the MFC to move the home
page. Move the knob right/left to
change the page or touch on one of the page count indicators at the
bottom of the screen to jump to a
specific page.
Managing Home Page Icons/Cards
1. Touch and hold any of the Home Page icons/cards to enter edit
mode. Edit mode is not available
when the vehicle is moving.
2. Continue holding the icon/card and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the desired
page. Cards must stay on the
first page.
5. Continue dragging and dropping application icons as desired.
6. Application cards on the first page can be replaced, moved or deleted
based on user preference while in
edit mode.
7. Touch Done to save changes or Cancel to not save and exit
edit mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
160 INFOTAINMENT SYSTEM
There will always be 10 icons per page
except on the last page. If an icon is
moved from the first page to the
second, then that icon from the
second page will replace the one
removed from the first.
Steering Wheel Controls
If equipped, some audio controls can
be adjusted at the steering wheel.
g:Press to start voice recognition.
Press and hold to activate a connected
phones voice recognition. See Voice
Recognition 0191.
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement ”in Settings 0203.
C:Press to tune to the next strong
station when listening to the radio,
play the next song/track when
listening to a media source when
supported, or play the next favorite
station/channel when favorites is the
source.
B: Press to tune to the previous
strong station when listening to the
radio, play the previous song/track
when listening to a media source
when supported, or play the previous
favorite station/channel when
favorites is the source.
e: Press to open the audio
source list.
Thumbwheel : Press the thumbwheel
to access the Now Playing song list or
select a list item. Scroll up or down to
move to a list item.
6: Press to answer or end a call when
in a call. Press to access the recent
call list when not in a call.
0: Press to mute or unmute the
volume.
x− :Press to decrease the volume or
press and hold to continually decrease
the volume.
x+ : Press to increase the volume or
press and hold to continually increase
the volume.
Using the System
Audio
Touch the Audio icon on the
infotainment display or
eon the
Multifunction Controler (MFC) to
display the active audio source page.
Examples of available sources may
include AM, FM, SXM (if equipped),
USB, and Bluetooth.
Navigation
Touch the Nav icon on the
infotainment display or
lon the MFC
to display the navigation map. See
Using the Navigation System 0180.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 161
Phone
Touch the Phone icon on the
infotainment display or
6on the MFC
to display the Phone menu. See
Bluetooth (Pairing and Using a Phone)
0 197 or
Bluetooth (Overview) 0196.
Vehicle Information
TouchTon the infotainment
display or press
Ton the MFC. See
Vehicle Information 0134.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 202.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 202.
Users
Touch the Users icon to sign in or
create a new user profile, and follow
the on-screen instructions.
Only four user profiles can be active at
one time in the vehicle. It may be
necessary to remove a profile from the
menu before creating or signing into
an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0203.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to begin.
Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in 4G
LTE Wi-Fi hotspot, if equipped, or a
compatible mobile device hotspot. On
most mobile devices, activation of the
Wi-Fi hotspot is in the device’s Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, or similar.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
www.my.cadillac.com/learn for US/
Canada and see my.cadillac.com.mx.
for Mexico.
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See
OnStar
Overview 0471 and
OnStar System 0172.
Camera
Touch the Camera icon to access the
camera application. See Assistance
Systems for Parking or Backing 0299.
Rear Media
If equipped, touch the Rear Media
icon to access the Rear Seat
Infotainment application. See Rear
Seat Infotainment (RSI) System 0173.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
162 INFOTAINMENT SYSTEM
Shortcut Menu
The shortcut menu is along the left
edge of the display. It shows up to five
applications.
Proximity Sensing
The infotainment system uses
proximity sensing. When a hand
approaches the screen, the view
changes from the Multi Function
Controller (MFC) view to the
touch view.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Touch/Tap
Touch/tap is used to select an icon or
option, activate an application,
or change the location inside a map.
Touch and Hold
Touch and hold can be used to move
or delete an application.
Drag
Drag is used to move applications on
the Home Page, or to pan the map. To
drag the item, it must be held andmoved along the display to the new
location. This can be done up, down,
right, or left. This feature is only
available when vehicle is parked and
not in motion.
Nudge
Nudge is used to move items a short
distance on a list or a map. To nudge,
hold and move the selected item up or
down to a new location.