2021 CADILLAC ESCALADE reset

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 199
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices. 4. Touch the phone name of the cell
phone to open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be
labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone. If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This
role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 207
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.
Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See Vehicle
Personalization 0138.
Search
Enter a setting keyword to find a
specific setting.
Teen Driver
If equipped, this allows multiple keys
to be registered for beginner drivers to
encourage safe driving habits. When
the vehicle is started with a Teen
Driver key, it will automatically
activate certain safety systems, allow
setting of some features, and limit the
use of others. The Report Card will
record vehicle data about driving
behavior that can be viewed later.
When the vehicle is started with a

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
210 INFOTAINMENT SYSTEM
.Enhanced Low Fuel Warning (if
equipped)–When the vehicle is low
on fuel, the low fuel light on the
instrument cluster flashes and the
DIC low fuel warning cannot be
dismissed.
.Do not tow a trailer.
Report Card
The vehicle owner must secure the
driver’s consent to record certain
vehicle data when the vehicle is driven
with a registered Teen Driver key.
There is one Report Card per vehicle.
Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from
the time Teen Driver is activated or
the last time the Report Card was
reset. The following items may be
recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum
vehicle speed detected.
.Overspeed Warnings –the number
of times the speed warning setting
was exceeded.
.Wide Open Throttle –the number
of times the accelerator pedal was
pressed nearly all the way down.
.Forward Collision Alerts –the
number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential
risk for a crash.
.Forward Automatic Braking, also
called Automatic Emergency
Braking (if equipped) –the number
of times the vehicle detected that a
forward collision was imminent and
applied the brakes.
.Reverse Automatic Braking (if
equipped) –the number of times
the vehicle detected that a rearward
collision was imminent and applied
the brakes.
.Traction Control –the number of
times the Traction Control System
activated to reduce wheel spin or
loss of traction.
.Stability Control –the number of
events which required the use of
electronic stability control.
.Antilock Braking System Active –
The number of Antilock Brake
System activations.
.Tailgating Alerts –the number of
times the driver was alerted for
following a vehicle ahead too
closely.
Report Card Data
Cumulative Data is saved for all trips
until the Report Card is reset or until
the maximum count is exceeded.
If the maximum count is exceeded for
a Report Card line item, that item will
no longer be updated in the Report
Card until it is reset. Each item will
report a maximum of 1,000 counts.
The distance driven will report a
maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of
the following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN
from the Teen Driver menu. This
will also unregister any Teen Driver
keys and delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
250 DRIVING AND OPERATING
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the vehicle
and ignite. Do not park over papers,
leaves, dry grass, or other things
that can burn.
Dynamic Fuel Management
If equipped, Dynamic Fuel
Management allows the engine to
operate in multiple cylinder patterns,
up to the full 8-cylinder operation,
depending on driving conditions.
When less power is required, such as
cruising at a constant vehicle speed,
the system will reduce any
combination of operating cylinders
enabling the vehicle to achieve better
fuel economy. When greater power is
required, such as passing or merging
onto a freeway, the system will
maintain full 8-cylinder operation.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
SeeShifting Into Park 0248 and
Engine Exhaust 0250.
If the vehicle is left parked and
running with the remote key outside
the vehicle, it will continue to run for
up to 15 minutes.
If the vehicle is left parked and
running with the remote key inside
the vehicle, it will continue to run for
up to 30 minutes.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with
poor ventilation (parking garages,
tunnels, deep snow that may
block underbody airf low or tail
pipes).
.The exhaust smells or sounds
strange or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has
been modified, damaged,
or improperly repaired.
.There are holes or openings in
the vehicle body from damage or
aftermarket modifications that
are not completely sealed. (Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
256 DRIVING AND OPERATING
2. Tap the left steering wheel controlto reduce the highest gear
available, or the right control to
increase the highest gear available.
3. To exit, pull back the shift lever a second time. The D will illuminate
red, and the L will turn white.
When shifting to L (Low), the
transmission shifts to a preset lower
gear range. The highest gear available
while in this range will be displayed
next to the L (Low) in the DIC. See
Driver Information Center (DIC) 0132.
All gears below are available to use.
For example, when 4 (Fourth) is
shown next to the L, 1 (First) through
4 (Fourth) gears are shifted
automatically. To shift to 5 (Fifth)
gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) prevents shifting to a lower
gear range if the engine speed is too
high. If the vehicle speed is not
reduced within the allotted time, the
lower gear range shift will not
complete. Slow the vehicle, then tap
the left steering wheel control to the
desired lower gear range. Cruise control can be used while
in ERS.
Tow/Haul Mode
Use this mode when hauling heavy
loads to provide increased
performance and vehicle control. Tow/
Haul Mode adjusts the transmission
shift pattern, steering, 4WD,
Electronic Stability Control (ESC)
performance and brake feel. If the
vehicle is turned off with Tow/Haul
Mode active and then restarted within
four hours or less, Tow/Haul will
remain active. Otherwise, the vehicle
will start in Tour Mode. See
Driver
Mode Control 0266 to activate Tow/
Haul Mode.
If equipped with a diesel engine,
exhaust braking is automatically
activated when Tow/Haul Mode is
selected. It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle. The
system will command down shifts to
reduce vehicle speed when the brake
is applied. The normal tow/haul shift
pattern will return once the vehicle is
on a low grade or when the accelerator pedal is pressed. While in
the Electronic Range Select (ERS)
mode (see
Manual Mode 0255), grade
braking is deactivated, allowing the
driver to select a range and limiting
the highest gear available.
For more information on trailer
weight specifications, See Towing
Equipment 0338.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages
the front axle for extra traction.
Four-wheel drive engages the front
axle for extra traction.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period of
time. These conditions may cause
premature wear on the vehicle’s
powertrain.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 355
Maintenance Notifications
.Touch Service Complete to reset the
maintenance reminder.
.Touch Remind Me Later to delay
the reminder.
.Touch X next to Upcoming Alerts
(90%) to dismiss the alert. It will
not appear again.
.Touch X next to Maintenance Due
(100%) to delay the alert to the next
ignition cycle.
Always follow all of the maintenance
instructions that came with your
trailer.
Cameras
1. Rear Trailer Not Connected/ Preview, if equipped 2. Interior Trailer Not Connected/
Preview, if equipped
The Cameras Status view displays
status of trailer cameras.
Touch a connected camera to preview
the camera image.
Vehicle
1. Transmission Fluid Temperature
2. Average Fuel Economy withTrailer Profile
Average Fuel Economy
Touch to view the average fuel
economy of the vehicle while the
Trailer Profile is active. Transmission Temperature
View the temperature of the
transmission fluid by looking at the
graphic. The graphic will indicate a
dangerous level if the temperature is
at 130 °C–150 °C (270 °F–300 °F).
Guest Trailer Status View
Touch the Guest Trailer Profile for the
status views.
The Guest Trailer Profile Status view
shows:
.Vehicle
.Connections
.Cameras, if equipped
The Trailer Status view displays
mileage information. Touch to edit,
and follow the on-screen prompts.
Mileage and fuel economy will reset
after the trailer disconnects. The
Cameras Status view displays status of
trailer cameras. Touch a connected
camera to preview the camera image.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 357
Accessory/No Trailer Profile. The
Accessory/No Trailer profile cannot be
edited.
No Trailer Connected
When there is no trailer connected,
Trailer Profiles cannot be activated
but most options can be edited.
Trailer Brake Gain Memory
The system can memorize the brake
gain setting of a Trailer Profile or a
Guest Trailer Profile. When a Trailer
Profile or Guest Trailer Profile is
selected, and a brake gain setting is
set for that Trailer Profile, a quick
notice will appear to indicate that the
system has recalled that profile’s
brake gain setting.
If a Trailer Profile is already active
and the brake gain setting had been
set for that Trailer Profile, the quick
notice will trigger whenever the
ignition is turned on.
If there was an error in setting the
brake gain for a Trailer Profile, there
will be a notification. This pop-up will
not appear if the Guest Trailer Profile
is active or if there is no trailer
connected.Trailer brake gain should be set for a
specific trailering condition and must
be adjusted anytime vehicle loading,
trailer loading, or road surface
conditions change.
Editing a Trailer Profile
Trailer Profile View
Touch to edit any of the following
options in the Trailer Profile view:
.Trailer Name
.Towing Assistance Setup,
if equipped
.Tire Pressure Setup, if equipped
.Trailer Maintenance
.Edit Mileage
.Reset Average Fuel Economy
Touch Save to save the new value to
the Trailer Profile. Touching Back will
still save the previously entered
information.
Trailer Name
Touch to edit the Trailer Profile’s
name. Use at least one character and
no spaces. Touch Save. Towing Assistance Setup
A trailer should be connected to
complete this portion of profile setup.
Touch to set up towing assistance
features for the Trailer Profile. See
"Towing Assistance" for details on the
setup.
Tire Pressure Setup
Touch to set up the Trailer Tire
Pressure Monitoring System (TTPMS)
for the Trailer Profile. See
“Trailer Tire
Pressure Setup ”previously in this
section for details on the setup. Also,
touch Tire Pressure Setup if the trailer
tires were rotated or if the tire
pressure sensors in the tires were
replaced for this Trailer Profile. The
vehicle will need to relearn the tire
sensors and their locations.
If TTPMS had been set up previously,
the Select Number of Sensors screen
will appear after touching Tire
Pressure Setup. If the number of
sensors has changed, select the
number and touch Next.
If a new number of sensors is selected,
the Relearn Sensors pop-up will
appear. Touch Cancel to go back or

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
358 DRIVING AND OPERATING
touch Relearn to overwrite the current
sensors and begin the relearning
process. See“Trailer Tire Pressure
Setup ”previously in this section.
If number of sensors has not changed,
touch Next and the Learn sensors
screen will appear.
On the Learn Sensors screen. Touch
Relearn to overwrite the current
sensors and begin the relearning
process. See “Trailer Tire Pressure
Setup ”previously in this section.
On the Learn Sensors screen, touch
Next to go to the Edit Recommended
Tire Pressure screen.
On the Edit Recommended Tire
Pressure screen, touch a number on
the keypad to change the
Recommended Tire Pressure for the
trailer’s tires. This will change the
number at which the vehicle displays
alerts related to trailer tire pressure.
Touch Done to return to the Trailer
Profile view.
Trailer Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile. Touch a reminder to view, reset,
delete, or edit it.
Reset Reminder
Touch Maintenance Complete in the
reminder view to reset the reminder.
On the pop-up, touch Reset to reset
the time and mileage values for the
reminder. Touch Cancel to return to
the previous view and nothing will
change.
Edit Reminder
Touch to edit the mileage or time
settings for the reminder. Touch Save
to save the new settings to the Trailer
Profile.
Delete Reminder
Touch to delete the maintenance
reminder. On the pop-up, touch Delete
to delete the reminder or touch Cancel
to return to the previous view and
nothing will change.
New Maintenance Reminder
Touch + New Maintenance Reminder
to set up a new reminder. Suggested
reminders that were previously set will
have checkmarks next to them.
Suggested reminders that have notbeen set will have empty boxes next
to them. The maximum number of
reminders is 50.
Edit Mileage
Touch to edit the Trailer Profile’s
mileage. Touch Reset to reset trailer
mileage to zero, or enter a new value
and touch Save. Touching back will
return to the Trailer Profile view.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have
been set up will be adjusted
accordingly.
Reset Average Fuel Economy
Touch to reset the average fuel
economy for the Trailer Profile. Touch
Reset to change, or touch Cancel to go
back to the previous view.
Delete/Remove Trailer
Touch to remove the Trailer Profile
and all of its settings.