Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
476 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 476
Connections . . . . . . . . . . . . . . . . . . . . . . 477
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 478
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows.
Cancel Route 1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone. 2. Say
“Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CONNECTED SERVICES 477
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INDEX 483
FluidAutomatic Transmission . . . . . . . . . 370
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . . . . . . 256
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Four Corner Air Suspension Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Four Corner Air Suspension System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Four-Wheel Drive . . . . . . . . . . . . . .256, 380
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Front Seats Heated and Ventilated . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Dynamic Management . . . . . . . . . . . 250
Economy, Driving for Better . . . . . 230
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 329
Filling the Tank . . . . . . . . . . . . . . . . . . . 327 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . . . . . . 327
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Low Fuel Warning Light . . . . . . . . . 130
Prohibited Fuels . . . . . . . . . . . . . . . . . . 327
Recommended . . . . . . . . . . . . . . . . . . . . 326
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 424
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Fuses and Circuit Breakers . . . . . . . 385
Instrument Panel Fuse Block . . . . 389
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 146
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 383
Gauges Engine Coolant Temperature . . . . 117
Engine Oil Pressure . . . . . . . . . . . . . . . 116
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . 115
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 116
Transmission Temperature . . . . . . 118 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . . . . . 116
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 113
General Information Service and Maintenance . . . . . . . . 441
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 363
Glass Replacement . . . . . . . . . . . . . . . . . 383
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . . . . . 189
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Guidance
Problems with the Route . . . . . . . . . 190
H
Hazard Warning Flashers . . . . . . . . . . 153
HD Radio Technology . . . . . . . . . . . . . . 165
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 135
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 152
Bulb Replacement . . . . . . . . . . . . . . . . 384