2021 BUICK ENCORE Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
168 Driving and Operating
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
See
Tires 0232.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels, brakes, tires, cooling
system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 169
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0185.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0184.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 285. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0180.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
170 Driving and Operating
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0185.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, see
Towing the
Vehicle 0255.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it may properly carry, the Tire
and Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Example Label
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 171
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation seeTires0232 and
Tire Pressure 0238.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in this
section.
“Steps for Determining Correct Load Limit–
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the "XXX" amount equals 1400 lbs.
and there will be five 150 lb
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.” This vehicle is neither designed nor
intended to tow a trailer.
Example 1
1.Vehicle Capacity Weight for
Example 1 = 453 kg (1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg
(300 lbs).
3.Available Occupant and Cargo
Weight = 317 kg (700 lbs).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
172 Driving and Operating
Example 2
1.Vehicle Capacity Weight for
Example 2 = 453 kg (1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 5 = 340 kg
(750 lbs).
3.Available Cargo Weight = 113 kg
(250 lbs).
Example 3
1.Vehicle Capacity Weight for
Example 3 = 453 kg (1,000 lbs).
2.Subtract Occupant Weight @ 91 kg
(200 lbs) × 5 = 453 kg (1,000 lbs).
3.Available Cargo Weight =
0 kg (0 lbs).
Refer to your vehicle's Tire and Loading
Information label for specific
information about your vehicle's
capacity weight and seating positions.
The combined weight of the driver,
passengers, and cargo should never
exceed your vehicle's capacity weight.
Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. The label
shows the gross weight capacity of the
vehicle. This is called the Gross Vehicle
Weight Rating (GVWR). The GVWR
includes the weight of the vehicle, all
occupants, fuel, and cargo.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 173
The Certification/Tire label may also
show the maximum weights for the
front and rear axles, called the Gross
Axle Weight Rating (GAWR). To find out
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
(Continued)
Warning (Continued)
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
(Continued)
Caution (Continued)
.Do not drive at any one constant
speed, fast or slow, for the first
805 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
.Avoid making hard stops for the first
322 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
Following break-in, engine speed and load
can be gradually increased.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
174 Driving and Operating
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The RKE transmitter
must be in the vehicle for the system to
operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation 07.
To shift out of P (Park), the ignition must be
on or in ACC/ACCESSORY, and the brake
must be applied. Stopping the Engine/LOCK/OFF (No Indicator
Lights) :
When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0178.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a loss of
power assist in the brake and steering
systems and disable the airbags.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift to
P (Park), and turn the ignition off.
4. Set the parking brake. See Parking Brake
0 184.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 175
ON/RUN/START (Green Indicator Light) :This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP once will place
the ignition system in ON/RUN/START.
Once engine cranking begins, release ENGINE
START/STOP. Engine cranking will continue
until the engine starts. See Starting the
Engine 0175.
The engine will then remain in ON/RUN.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes.
With the vehicle off, and the brake pedal
not applied, pressing and holding ENGINE
START/STOP for more than five seconds will
place the vehicle in Service Mode.
The instruments and audio system will
operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The
engine will not start in Service Mode.
Press ENGINE START/STOP again to turn the
vehicle off.Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle when it is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter must be in the vehicle. Press
ENGINE START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it. If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE transmitter battery is low, the Driver
Information Center (DIC) will display a
message. See
Driver Information Center
(DIC) 086 and
Remote Keyless Entry (RKE) System
Operation 07.
Caution
Cranking the engine for long periods of
time, by pressing ENGINE START/STOP
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down.