Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
122 Infotainment System
recognition by not allowing selection of
song titles by voice at the highest level if
the number of songs exceeds the maximum
limit.
Voice command option changes through
media content limits are:
.Song files including other individual files
of all media types such as audiobook
chapters, podcast episodes, and videos.
.Album type folders including types such
as albums and audiobooks.
There are no restrictions if the number of
song files and albums is less than 4,000.
When the number of song files connected to
the system is between 4,000 and 8,000, the
content cannot be accessed directly with
one command like “Play
The restriction is that the command “Play
Song” must be spoken first; the system will
then ask for the song name. The reply
command would be to say the name of the
song to play.
Similar limits exist for album content.
If there are more than 4,000 albums, but
less than 8,000, the content cannot be
accessed directly with one command like,
“Play
Album” must first be spoken; the system will then ask for the album name. The reply
would be to say the name of the album
to play.
Once the number of songs has exceeded
approximately 8,000, there is no support for
accessing the songs directly through voice
commands. There will still be access to the
media content by using commands for
playlists, artists, and genres.
The access commands for playlists, artists,
and genres are prohibited after the number
of this type of media exceeds 4,000.
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice Recognition for the Phone
“Call
:Initiate a call to an
entered contact. The command may include
location if the contact has location numbers
stored.
“Call
“On Mobile,” or“On Other” :Initiate a call
to an entered contact and location at home,
at work, on mobile device, or on another
phone. “Call
:Initiate a call to a
standard phone number or to a local
emergency number.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow instructions on the radio
display.
“Switch Phone” :Select a different phone
for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice mail
numbers.
Voice Pass-Thru
Voice pass-thru allows access to the voice
recognition commands on the cell phone, for
example, Siri or Voice Command. See the
cell phone manufacturer's user guide to see
if the cell phone supports this feature. To
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
124 Infotainment System
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.One Bluetooth device can be connected to
the Bluetooth system at a time.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone in the order that
they were last used in the system. To link
to a different paired phone, see
“Connecting to a Different Phone”later in
this section.
Pairing a Phone 1. Touch Phone on the Home Page.
2. Select Phones and select Pair New Device. 3. A four-digit Personal Identification
Number (PIN) appears on the display.
The PIN, if required, may be used in
Step 5.
4. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process.
5. Locate “Buick”on the display. Follow the
instructions provided in Step 3, to enter
the PIN. After the PIN is successfully
entered or the code is confirmed, the
system responds with “
has been successfully paired” when the
pairing process is complete.
6. If “Buick” does not appear, turn the
phone off or remove the phone battery
and retry.
7. If the phone prompts to accept connection or allow phone book
download, select Always Accept and
Allow. The phone book may not be
available if not accepted.
8. Repeat Steps 1−5 to pair additional phones.
Listing All Paired and Connected Phones 1. Touch Phone on the Home Page.
2. Touch Phones. Disconnecting a Connected Phone
1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be deleted. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
Mnext to the phone to delete
and follow the on-screen prompts.
Connecting to a Different Phone
To connect to a different phone, the new
phone must be in the vehicle and paired to
the Bluetooth system. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch the new phone to connect to from the not connected device list.
Switching to Handset or
Handsfree Mode
To switch between handset or handsfree
mode, touch Phone on the Home Page to
display “Call View.”
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
128 Infotainment System
Viewing Sender Information
If equipped, touch the name of the sender
to view sender information if this
information matches contact information
already stored.
Select a Predefined Message :Touch to
select from a set of quick messages. Touch
the message to send.
Predefined Messages
These are short text messages that can be
used to send so responses will not have to
be typed.
The messages can be deleted or a new
message can be added.
To add a new message:
1. Touch Text Settings, then touch Manage Predefined Messages.
2. While in the predefined messages list view, select Add New Predefined
Message and a keyboard displays.
3. Type a new message and touch NEW MSG when done to add the message.
Press
SBACK on the center stack or
touch the Back icon on the infotainment display to go back to the predefined
messages list. Touch
zto delete one
character at a time.
Memory Full
This message may display if there is no
more room on the phone to store messages.
Text Settings
Text Alerts : When on, this feature will
display an alert when a new text message
has been received. Touch to turn on or off.
Manage Predefined Messages : Touch to
add, change, or delete predefined messages.
Apple CarPlay and Android Auto
(8 Inch Screen)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available,
PROJECTION will appear on the Home Page
of the infotainment display.
To use Android Auto and/or Apple CarPlay:
1. Download the Android Auto app to your phone from the Google Play store. No
app is required for Apple CarPlay. 2. Connect an Android phone or iPhone by
using the compatible phone USB cable
and plugging into a USB data port. For
best performance, use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
the message “Device Projection Privacy
Consent” will appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto capability
from the vehicle Settings menu.
Other functions may still work.
PROJECTION on the Home Page will change
to Android Auto or Apple CarPlay depending
on the phone. Android Auto and/or Apple
CarPlay may automatically launch upon USB
connection. If not, touch the ANDROID AUTO
and/or APPLE CARPLAY icon on the Home
Page to launch.
Press Home on the center stack to return to
the Home Page.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 129
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Settings
Settings (8 Inch Screen)
The Settings Menu allows adjustment of
different vehicle and radio features. The
menu may contain the following:
Time and Date
To set the time or date:1. Select Settings from the Home Page, then select Time and Date. 2. Select the desired function.
To set the time or date, touch
«orªto
change the hour, minutes, AM, PM, day,
month, or year.
To change the 12-24 Hr setting, touch
12-24 Hr.
To turn Auto Set on and off, touch Auto Set.
If auto timing is set, the time displayed on
the clock may not update immediately when
driving into a new time zone.
Auto set requires an active OnStar or
connected service plan.
Press
SBACK on the center stack to go to
the last menu and save the changes or
{
to return to the Home Page.
Language
This will set the display language in the
radio, instrument cluster, and voice
recognition. Touch Language and select the
appropriate language. Press
SBACK on the
center stack or touch the Back icon on the
infotainment display to go back to the
previous menu.
Valet Mode
If equipped, this will lock the infotainment
system and steering wheel controls. It may
also limit top speed, power, and access to
vehicle storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Press
SBACK on the center stack
or touch the Back icon on the infotainment
display to go back to the previous menu.
Radio
Touch to display the Radio Menu and the
following may display:
.Manage Favorites: Touch to highlight a
favorite to edit. Touch Rename to rename
the favorite or Delete to delete it. Touch
and hold the station to drag it to a new
location. Touch Done to go back to the
previous menu.
.Number of Favorites Shown: Touch to set
the number of favorites to display. Select
Auto, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
132 Infotainment System
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most mobile devices, activation of the
Wi-Fi hotspot is in the Settings menu under
Mobile Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see my.buick.com/learn.
English and Metric Unit Conversion
To change the display units between English
and metric units, seeInstrument Cluster
0 76.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0290.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusX service only available in the
48 contiguous United States and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an “XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:
.USA Customers —See www.siriusxm.com
or call 1-888-601–6296.
.Canadian Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
®
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 135
knowing anything about who you are. For
more information, see the web page for the
Gracenote Privacy Policy for the Gracenote
service.
The Gracenote Software and each item of
Gracenote Data are licensed to you "AS IS."
Gracenote makes no representations or
warranties, express or implied, regarding the
accuracy of any Gracenote Data. Gracenote
reserves the right to delete data from the
Gracenote Servers or to change data
categories for any cause that Gracenote
deems sufficient. No warranty is made that
the Gracenote Software or Gracenote Servers
are error-free or that functioning of
Gracenote Software or Gracenote Servers
will be uninterrupted. Gracenote is not
obligated to provide you with new enhanced
or additional data types or categories that
Gracenote may provide in the future and is
free to discontinue its services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. GRACENOTE DOES NOT
WARRANT THE RESULTS THAT WILL BE
OBTAINED BY YOUR USE OF THE GRACENOTESOFTWARE OR ANY GRACENOTE SERVER. IN
NO CASE WILL GRACENOTE BE LIABLE FOR
ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
© 2015. Gracenote, Inc. All Rights Reserved.
Unicode
Copyright © 1991-2015 Unicode, Inc. All rights
reserved. Distributed under the Terms of Use
in http://www.unicode.org/copyright.html.
Free Type Project
Portions of this software are copyright ©
2015 The FreeType Project (http://
www.freetype.org). All rights reserved.
Open Source SW
Further information concerning the OSS
licenses is shown in the infotainment
display.
QNX
Portions of this software are copyright ©
2008-2015, QNX Software Systems. All rights
reserved.
Part C
–EULA
Copyright 2015, Software Systems GmbH &
Co. KG. All Rights Reserved. The product you have purchased ("Product")
contains Software (Runtime Configuration
No. 505962; "Software") which is distributed
by or on behalf of the Product manufacturer
"Manufacturer") under license from Software
Systems Co. ("QSSC"). You may only use the
Software in the Product and in compliance
with the license terms below.
Subject to the terms and conditions of this
License, QSSC hereby grants you a limited,
non-exclusive, non-transferable license to use
the Software in the Product for the purpose
intended by the Manufacturer. If permitted
by the Manufacturer, or by applicable law,
you may make one backup copy of the
Software as part of the Product software.
QSSC and its licensors reserve all license+C31
rights not expressly granted herein, and
retain all right, title and interest in and to
all copies of the Software, including all
intellectual property rights therein. Unless
required by applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or otherwise
attempt to unbundle, reverse engineer,
modify or create derivative works of, the
Software. You agree: (1) not to remove,
cover or alter any proprietary notices, labels
or marks in or on the Software, and to
ensure that all copies bear any notice
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
150 Infotainment System
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to thecell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 153
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection (if equipped)
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a