Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Connected Services 301
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
306 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 99
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 223
Daytime Running Lamps (DRL) . . . . . . . . . . 98
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 86
High/Low Beam Changer . . . . . . . . . . . . . . . 97
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 86
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 86
Hill and Mountain Roads . . . . . . . . . . . . . . . . 168
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . .174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Infants and Young Children, Restraints . . . . 50
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 289
Infotainment System . . . . . . . . . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 76
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 20
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 104, 136
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Jump Starting - North America . . . . . . . . . . . 253
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 234 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 98
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 97
Exterior Lighting Battery Saver . . . . . . . . 102
Headlamps, Front Turn Signal, and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Malfunction Indicator (Check Engine) . . . 81
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lane Departure Warning (LDW) . . . . . . . . . . 195
Lane Departure Warning Light . . . . . . . . . . . . 83
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 34
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 61
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Illumination Control . . . . . . . . . . . . . . . . . . . 100
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 79
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 311
Transmission (cont'd)Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 210
Transportation Program, Courtesy . . . . . . . 287
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Turn and Lane-Change Signals . . . . . . . . . . . . 99
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 224
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 68
Uniform Tire Quality Grading . . . . . . . . . . . . 245
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Using the System . . . . . . . . . . . . . . . . . . . .106, 139
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Identification Number (VIN) . . . . . . . . . . . . 279
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Personalization . . . . . . . . . . . . . . . . . . . . . 89, 94
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 89
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 83
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Vehicle Data Recording and Privacy . . . . . . 292
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . 118
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 82
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 195
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 99
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Wheels Alignment and Tire Balance . . . . . . . . . . . . 247
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
When It Is Time for New Tires . . . . . . . . . . . 243
Where to Put the Restraint . . . . . . . . . . . . . . . .53
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Windows (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Wiper Blade Replacement . . . . . . . . . . . . . . . . 220
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73