2021 AUDI Q7 Software update

Table of contents

Audi smartphone interface...... 234
Setup... eee eee eee eee 234
Troubleshooting wv s & wees se cows 6 bey 235
Additional settings.............. 236
System Settings: : s eens s i vows ve sews es 236
Software update...............2..-0. 237
Connected devices.............000005 238
Legalinformation................... 239
Additional information.......... 240
Brands and licenses...............--- 240
Maintenance and Care........... 241
Checking and Filling............. 241
Fil@les: « = sume « sowe ye seme oy Ree 6 2 241
RefaelinGuecs « sess oo wea 2 wen 2 wenn 242
Emissions control system............. 244
Engine compartment................. 245
Engine@iOiles esive s+ wacom ov soe 3 v ema ¥ vs 248
Cooling systeM............0 0.002 251
Brake fluids: « s mays ¢ 2 seven 2 waiee ¢ ¢ seven 253)
Electrical:system iiss ee sccwe owe 2 x ere 254
Battery... 0... cece cee eee ee 254
Windshield washer system...........- 257
Service interval display............... 257
Wheels.......... 0... cece eee eee eee 259
Whieelsiand Tires « owes « « amie x x yews 2 od 259
Tire pressure monitoring system....... 277
Run-flat tires... 6.0.0.0... eee eee 278
Care and cleaning................ 280
Generalinformation................. 280
Car washes « swas 5 ¢ sams se pean co eee Gs 280
Cleaning and care information......... 281
Taking your vehicle out of service....... 285
Dovlt YOURSELF wes ¢ nee s pee as nee 286
Emergency assistance........... 286
Generalinformation................. 286
EQUIPMENE wees + « wees = nae go wees 8 2 ee 286
Tire MOBILE KEE secccee x « creases we © anairers 6 @ cece 286
Replacing wheels................2.0. 288
JUIMIPISTANEING se ssces ow erates & a canons vw ae 292
TOWING 0... cece ete eee 294
Fuses and bulbs.................. 297
Fuses... 0... eee ee eee eee 297
BUILDS: sss s = wavs & & ees 5 2 ctetDs sb eG ee 301
Customer information........... 303
Data privacy................000 eee 303
Privacy NOLICE « naw, 2 w aay ¥ Kaew + Meee © 303
Timage reGOrding). « « canew + sect ws caver a os 303
Data memories............00.00e eee 303
Transmitted information.............. 305
Accessories and technical
CINERGSS:. « » sem: : x ews ce ee be ee ee 308
Warranty’ « = eon x 2 manors 6 o ois wv ee 6 308
Audi Literature Shop.............000- 308
Driving in other countries............. 308
Maintenance, repairs, and technical
modifications..................00008 308
Accessories and parts..............-. 310
Reporting Safety Defects.............. 310
Declaration of compliance for
telecommunications equipment and
electroniesystems's « «cows se mean 2 news 314,
Technical data.................... 373
Identification data................... 313
Vehicle datatics ss saves o srewa sv awe 0 ve 313
TAAGK es = see « = wee « = owe Be nee eg oe 315

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 224 using a USB adapter
=> page 224, fig. 156, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

234
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 194.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.

4M1012721BC
Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 237.
— Map material update for the navigation system
=> page 210.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 194, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 22 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 22.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
237

Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 22 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 194.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update

Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
238
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 234.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 238.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 237 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 183.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >

4M1012721BC
Index


Software:licensesi. « seins ss asros v0 ania © a 239
Version information.............-.00- 239
License plate bracket................0.. 310
Lifting points (vehicle jack).............. 290
Light/rain sensor
Headlights ............. 0.0 e eee eee ee 50
Intermittent mode (windshield wipers).... 58
Lighting
EXteriO?'s sees oo neem oo een 2 2 eon 2 ee 50
TAGE HOR so scans o 6 siaenve © wn sunctne ew axenene 6 0 « 54
LIQWES sscssia es seem ao waver 2 2 aeesiue @ ¥ arenie © ore 50
Listening to music
referto Media..................- 222,226
LOAM) scssaree 1 « senor sc « saute st m seviwen mo stenoses 314
Localiusensss + + sean 2 0 ncawaws a o sesvew s avanawe ov ite 31,
Locking and unlocking
By remote control..............-.00005 39
Using the lock cylinder; sass s saan a 2 nea 37
With the convenience key............... 39
Low beam headlights.................... 50
Lowering the rear of the vehicle........... 89
LTE
refer to Exterior antenna.............. 186
Luggage compartment.................. 87
Came Flea ensians x « escacn a «cnc we remo 6 ro 91
Cover... eee eee eee eee 89
Increasing the size’. 5 « ewes se exes ce caw xe 90
POWEPSOUNGCES ican oo tsseins v0 soars vu seen & woe 86
also refer to Luggage compartment...... 87
Luggage compartment lid
Closing BULtONS s « aces 4 < seen x s Rees BERR 42
General informations: 3 6 sowie so saws ov coe 41
Mechanically unlocking..............45. 44
Opening and closing : 42
Opening and closing with foot motion..... 43
Power opening and closing.............. 42
Lumbar‘Support scseve ws svessoe «6 anesnie a 6 aos 2 64
M
Maintenantee « ssw: «x wen oe nasi ov snes 2 Bo 308
Maintenance intervals............0.0005 257
Malfunction Indicator Lamp (MIL)........ 244
Maneuver assist sows « s sguc : 2 sees as wees t 180
Manual shifting.................2-.00. 102
Map
Changing the scale.............0-0005 205
Display’: wasn x 2 warn s ¢ mews se BewE s 2 OS 207
Operating’. « & ssw ¥ sncasan ¥ wawens av memes a x 2 206
Setting the destination................ 205
MAP
refer to Message Access Profile......... 191
Map preview............0..0..0 eee eee 205
Map update............ cece ee eee eee 210
MYAUGLAPD = newer = : saws s 2 eam 2g gee x = 210
ONLINE & arises 2s sewre8e swans ao eRe ow imaUNm 210
USB connection............-..000005- 210
Massage function................000000e 64
Front... 2... ec ee 65
Mechanical key..... 0.00.00. 0c eee eee ee 38
Media... .... 0... cece eee eee ee eee 222,226
DrivVGSiss ¢ = ness ¢ # Beas ¢ 8 HHS + AER at Bee 222
Supported formats..................- 231
Media-center’. « = sew » ¢ swas x seme 2 x sete 227
Memory functiones: « s sees = ees ve een ce 75
Menu language
refer to Setting the language........... 236
Menu Pathisies « » sows x 2 wees © y eae 2 e emi es 18
Message Access Profile...........-....- 191
MessageS....... 22.00. ce eee eee eee eee 191
Mild hybrid drive system..........-...0- 104
Mirror compasS..... 02.00. .e eee eee eee eee 61
Mirrors
Adjusting exterior mirrors............... 56
DIMMING « = ews & 2 cows xo cen + ees + Bere 56
NAINTEYEIMITIOR®.. susie 2 < MMI
refer to Multi Media Interface........... 19
Mobile device
referto Telephone ...........--eeeeee: 183
Mobile device reminder signal............ 187
Mountain passes......... 0. c ee eee aes 110
Mountain roads..............0 0000000 110
Multifunction steering wheel
Buttons ....... 2... eee eee 13,30
Operating’: = « sees = ssw so pee ae deem oe we 13
Programming buttons.................. 30
Voice recognition system............... 27
321

Index

Text MeSSAGES iis se vessim 2 x esmans vo este wo 191
SettingS 0... . 0. eee cece eee ee eee 191
also refer to Text messages............ 191
Tie-dOWiiSe < xcay s ¢ news 2 2 eeeS aS 3s oR 90
Tightening specification
Wheel boltSice = sways + sance o 2 see © ¢ vena 291
Tightening specification (wheel bolts)... . . 291
Titti@: ¢ saci ¢ o seme 7 f eHSS ta IGSS Eee cas 15
tiptronic
refer to Manual shifting............... 102
Tire Mobility System (tire repair set)....... 286
TIES oct 259
Loose’ wheel Warning isi se cewe & ween a s x 274
Low-profile tires. ........ 0.0.0... a ee 276
Repair set... 0.2.0... eee cee eee eee 286
Replacing «¢ ses < ese « < ween 6 x come 8 x eee 288
RUM abie w= esi o 6 rater ace oo ame ww 278
Service life. ................ 0c eee eee 268
Tit@ PreSSur@isc = s sxccx: « s geme = = meme = a ee 269
Tire pressure monitoring system........ 277
Tire pressure table.................04. 270
Tire pressure (trailer mode)............ 120
Treadwear indicators...............00. 268
Unidirectional.................0- 261, 291
Uniform tire quality grading............ 276
Tires and wheels
Glossary of tire and loading terminology .. 262
Tires and vehicle load limits............ 271,
Toll Module
refer to Integrated Toll Module......... 134
TOOlS 0. cece eee 286
Tooltips... 2... ee eee ee ee eee ee 19
Top tether anchor (securing the child safety
S@at) 0. eee eee 84
Touch display
Adjusting feedback................00.. 19
Operating’. « sicwie w x acwave wv eaves 6 o ere So Hes 17
TOWING su 5 » ese 3 ony « + eee & 3 Ree & x RO 294
TOWING LOOP « seay ¢ seems oe eee 2 oe 295, 296
Towing protection monitoring............. 37
TPMS
Tire pressure monitoring system........ 277
Traffic incidents
refer to Online traffic information....... 211
Trafficinformation » wise 2s see so won o © avs 212
Online traffic information.............. 211
Traffic light information................ 130
326
Traffic sign recognition................. 128
Tratfi@sign « sven 2s nese «3 ews & remem w = ine 131
Trailer load sss x 2 ogee a 2 wows 9 2 games & 2 gore 314
Trailer mode
AIPSUSPENSION Gs « seas « sesees ww eases we ere 120
Trailer tOWing) aii 2s css « 2 ees oo acim 6 2 we 120
Tongue weight..............0.0e eens 120
Trailer LGad)s « 5 was.e & ain & 3 mane G @ mae 2 120
Trailer view. ....... 2.2.2... eee eee eee 165
TUPN ASSISC. 6. eee eee eee 154
TUGTESIQMALS « vecesen ux vansnns 9 « anenows ou anette # ¥ ote 51
U
Uniform tire quality grading............. 276
Unlocking and locking.................-- 34
By remote control................00005 39
Using the lock cylinder................. 37
With Audi connect vehicle control........ 40
With the central locking switch.......... 36
With the convenience key............... 39
Update (software) ..............0000005 237
USB
Adapters s = x ass ¢ = news < © vous < ¢ sews eee 186
USB charging port: « s ss.cs esese sc eeee eee 86
USB drive
Supported types/formats.............. 231
USB
stick
refer to Audi music interface........... 224
Users
Localusers. 2... 0... cece eee eee eee eee 31
myAudi users... 2.22... cee eee eee 31
Using residual heat.................0000- 95
V
Vanity mirror... 2.2... cece ee eee eee 57
Vehicle
AMOlé = xcs ¢ © saeny ¢ 5 Serae 7S SRR Te eS 110
Care/cleaning « wer 2 2 ween ov eee se wee 2 280
DIMeMSIONS .: esas « o vasnons « oxanannie « ssation a 8 0 313
Identification data...............00.. 313
Out OT SEIVICR « awa a & news & e paws se ewan 285
Raising’. « + seme © a cance « omnes o 0 wanes o 0 Hee 290
Starting... ...... 6.6 cece ee eee eee eee 98
TaniSpOrt wen ¢ s ween » woes so eee ge eee 114
Unlocking and locking..............0005 3S
WeHiGlexGane: sxsness 2 cucacss 1 x srennee ov oneveme wx ase 280