2021 AUDI Q7 reset

4M1012721BC
Radio
A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion list. sets using the presets list > page 217.


Online radio: no playback from online ra-_ | Check if a data plan has been purchased for the applicable
dio. country and it is available > page 198.

221

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 237.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on
CDs/DVDs or mobile devices. Audi is not responsi-
ble for damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 231, On-
line additional data. However, in some cases, the
additional information may not be displayed.
222
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 194.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. Audi recommends finalizing
the recording process when creating multisession
CDs. Multisession DVDs are not supported.
(1) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
@ Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.

4M1012721BC
Media

Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 86.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 224, fig. 156).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Rear Seat Entertainment
preparation
(err eee lela)
Applies to: vehicles with Rear Seat Entertainment preparation
The Rear Seat Entertainment preparation in-
cludes cables and a mount for Audi entertain-
ment mobile device in the driver's and front pas-
senger's seat backrests.
The suitable Audi entertainment mobile package
can be obtained from the Audi Genuine Accesso-
ries program.

Z\ WARNING
If you are transporting a child in a rear-facing
child safety seat in the rear of the vehicle, re-
move the Audi entertainment mobile device
from the backrest on the front seat to reduce
the risk of injury.
() Note
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap-
proved equipment can cause damage to the
vehicle electrical system.
G) Tips
— Always read the chapter > page 308.
— The Rear Seat Entertainment preparation is
not intended to charge other electronic de-
vices.

225

4M1012721BC
Media






Aspect te Description
tio
The MMI detects the picture for-
Auto mat of the source and displays the
image in the optimal ratio.
The image is fixed in the corre-
4:3, sponding ratio. Select one of these
16:9, options if the image is distorted or
Cinema a section of the image is cut off or
blurry when Auto is selected.
The image is enlarged to fill the en-
Zoom oy
tire display.
The image is displayed in the ratio
of the source format. Select this
Original option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.

Accessing settings
» Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Depending on the vehicle equipment, the follow-
ing settings may be available:
Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 198.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > © > DVD playback parental cntrl.
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: DVD playback parental cntrl. > a rating
level (for example, level 5) > ~, or
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
G) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Leta C7
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:
231

4M1012721BC
Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 237.
— Map material update for the navigation system
=> page 210.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 194, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 22 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 22.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
237

4M1012721BC
Checking and Filling


— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases


the risk of an explosion.

@) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

B4M-0135)


Fig. 173 Engine compartment: washer fluid reservoir cap
Observe the safety precautions > page 245, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield/rear window
and the headlight washer system* > fig. 173,
=> page 247. The reservoir capacity can be found
in > page 314.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing acertain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
257
>

Checking and Filling

If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
258

4M1012721BC
Index

Cleaning the sensors and camera........ 281
Deactivating rear cross-traffic assist. .... 168
Parkassist plus's « s weay cs eeu ey eeae a ws 172
Parking‘aid PLUS « ewes oe sues a cece @ 2 ener 161
Parking space search...............04. 169
Peripheral
cameras...........---000-- 164
RearviewcameTaliss 6 vse ss cise a was 164
Remote controlled parking............. 175
Switching off maneuver assist.......... 181
Trailerview's «sisi +s csuus © a secs 2 o onean = 6 165
Parking
and maneuvering............... 161
Parking
brake
refer to Electromechanical parking brake. 108
Parking lightsta = © scssae ss weenie 2 wees 2 wes 50
Parking lock emergency release.......... 102
PedalSic:: « = ewic ¢ u ween ¢ s eto = eee x ee 102
Pedestrian detection................04. 132
Perchlorate .... 20... 0... cece eee eee 308
Peripheral cameras. ...........0000 eee 164
Phone
Connecting a second mobile device...... 184
Disconnecting a mobile device.......... 185
SOLIS rece so wxcoar » «menses wo peste w scone @ 190
Phonebook
refer to Directory.............00--008 188
PIN
4-digit myAudi PIN...............00008 31
PrOteCtiOMicess « sess 6 2 scone 3 2 ecm 2 see 32
Playback (media) s « ways « s cause so eee o 2 ae 226
Podcast
refer to Online radio.............. 218, 219
POLISHING iwcs oo cecowes eo sovnsing ev recta @ eee ¥ 8 282
Pollutant filter’. ss. ys sees ys saws vs eee ee 93
Power closirig: (doors) = sews: x » sean 2 y see a ss 34
POWEF SOURCES. & asens + ¢ saaem 4 & sGaim a: 86, 224
Power windows.......... 0... 0 cece e eee ee 45
Malfunction: « « ace = + eens te eee ss ees = 45
Power windows malfunction.............. 45
Predictive control...............000-00- 143
Predictive messages.............00-000 138
pre sense
refer to Audi presense................ 151
Presentation mode..............---005 213
Presets
RadiOvs: 5 = some s x sews so neue +o neue ee 217
Presets list
refer to PresetS....... 0. cece e eee ee 217
Pressure
Tire pressure monitoring system........ 277
TiOSi: cs ware oo acne 3 3 warns oo ee Yo ee 269
Profile: picture « sce 2 s seen ss wees ov eee sve 31
PROLECtiNGixe: « = sas 5 + eeee v ween se eee ee 282
Pyrotechnic elements............-..005 308
Q
Quattro... 6. eee eee 116
Selective wheel torque control.......... 117

Radio communications equipment........ 310
Radio equipment..................000- 310
Radio Standards Specification (RSS) ....... 311
Raibearriet’s 3 aso 2 woes x 2 nanos a = onoe a oe 114
Rain/light sensor
Head lightsicccs «0 ews x x vam 2 x mame «mune a 50
Intermittent mode (windshield wipers) .... 58
Random
refer'to Shuffle: < : sc.%: s esas: see0s3 ve 228
Range.... 2... eee eee eee 15
Reading lights..................02-000. 54
Rear cross-traffic assist............0000. 168
Rear fog lights. ...... 0... 0. . cece eee eee 50
Rear lid
refer to Luggage compartment lid........ 42
Rear lowering...........--00 eee eee e eee 89
RearsSeats:. «= scm 2 0 aaron 2 0 aaron © orananes © cans 66
Rearviewicamerals . iessse a i sausue ie « sciceue a # oe 164
Rear window defogger..............00005 95
Rear wiper blades
Changing............ eee eee eee eee 60
Cleaning... 0... 6. cece eee eee eee 60
REAR (climate control system)............ 94
Recirculation mode...............0000085 95
REGUPCKATOM sens = « comme » o smmem 6 2 sxpmere wa owes 16
Refrigerant Oil. . «sis vo sumne +o over © a ove 314
Refueling). = sviwe ss esa oy exces ov eee © x os 242
Remote access authorization (key user)..... 32