2021 AUDI Q7 charging

Opening and closing

Unlocking and locking with the Audi connect
vehicle control service!)
Applies to: vehicles with Audi connect vehicle control
Requirement: Audi connect vehicle control serv-
ices must be set up > page 196, Audi connect ve-
hicle control services. The vehicle must be park-
ing and the ignition must be switched off.

ZA WARNING
Observe the safety precautions > page 34.

@ Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm™*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 35.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
OTe yl ae -la amis eC

RAZ-0622


Fig. 25 Vehicle key: removing the battery holder
LED in the vehicle key
The LED @) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Remove the mechanical key > page 38 and in-
sert it at an angle into the opening > fig. 25.
> Push the mechanical key in the opening in the
direction of the arrow to operate the release
button on the inside @). To reduce the risk of
damage, do not try to pry off the cover.
>» Remove the cover from the battery tray.
> Insert the new battery with the “+” symbol fac-
ing up.
> Close the battery tray with the cover.
> Insert the mechanical key.

ZA WARNING
If batteries or coin cell batteries are swal-
lowed or enter the body in any other way, they
can cause serious or fatal injuries within a
short period of time. There is a risk of chemi-
cal burns.
— Keep vehicle keys and key fobs with batter-

ies out of the reach of children. >


D_Incertain countries.
40

Lights and Vision

Lights and Vision
Exterior lighting
Switching the lights on and off


Fig. 33 Instrument panel: light button module
@ Light switch &
Press and hold @ until the desired light function
is selected. The selected function is displayed
briefly in the instrument cluster. When switching
on the ignition, the AUTO light function is auto-
matically selected.
— AUTO - The automatic headlights adapt to the
surrounding brightness automatically. The day-
time running lights* will automatically turn on.
In vehicles for certain markets, you can switch
the automatic daytime running lights* on and
off in the MMI.
— 20 - You can switch the low beam headlights on
manually once the ignition is switched on.
— 3 - You can switch the parking lights on at
speeds below 20 mph (32 km/h).
— USA models: OFF - You can switch off all light
functions at speeds under 6 mph (10 km/h).
— Canada models: OFF - You can switch off all
light functions when the ignition is switched off
while the vehicle is stationary.
When the low beam headlights or parking lights
are switched on, the respective Ba or EB indica-
tor light appears in the instrument cluster.
@ All-weather lights 2
The headlights automatically adjust so that there
will be less glare, for example when the road sur-
face is wet.
sO
@ Rear fog lights &
Applies to: vehicles with rear fog lights
To reduce glare for traffic behind your vehicle, the
rear fog lights should only be turned on in ac-
cordance with the legal regulations in the coun-
try where you are operating the vehicle.
Automatic headlight range control
Your vehicle is equipped with automatic head-
light range control. It reduces glare for oncoming
traffic if the vehicle load changes. The headlight
range adjusts automatically.
Audi adaptive light
Applies to: vehicles with Audi adaptive light
Audi adaptive light provides better visibility when
driving in the dark. The lights are adapted to the
road conditions based on speed, such as when
driving on expressways, rural roads, at intersec-
tions, and around curves. The adaptive light only
functions when the automatic headlights are ac-
tivated.

ZX WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— Automatic headlights are only intended to
assist the driver. The driver is still responsi-
ble for controlling the headlights and may
need to switch them on and off manually
depending on light and visibility conditions.
For example, fog cannot be detected by the
light sensors. So always switch on the low
beams ZO under these weather conditions
and when driving in the dark.

@ Tips
— If the vehicle battery has been discharging
for a while, the parking light may switch off
automatically. Avoid using the parking
lights for several hours.
— When using lighting equipment, the driver
is responsible for adhering to any local ap-
plicable regulations while driving and when
parking the vehicle.
— Only the front headlights turn on when the
daytime running lights are switched on*. In >

Telephone

— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.
Making phone calls using the exterior
ental ar-)
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 185,
fig. 139 in the center of the Audi phone box
with the display facing up.
eee laa mem MOM) mil ltig
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 224.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ > page 185, fig. 139.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
186
Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
You can charge your mobile device wirelessly us-
ing the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ = page 185, fig. 139 in the
center of the Audi phone box with the display
facing up.

ZA WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 inches (6 cm) to
the Audi phone box charging plate. The
thresholds for prolonged exposure at this
distance comply with ICNIRP1998. There-
fore, interactions such as irritation of senso-
ry organs, malfunctions of active implants
(such as pacemakers, infusion pumps, or
neurostimulators) or effects on passive im-
plants (such as prosthetic limbs) is highly
unlikely. If you have an implant, consult a
medical specialist if you have any questions.
You can also switch the function for wireless
charging in the Audi phone box on and off.
You can continue to charge your mobile de-

vice using a cable connection.

G@) Tips
— The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used.

4M1012721BC
Telephone

Mobile device reminder signal
Applies to: vehicles with Audi phone box
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi-capable) or connect-
ed to the Audi music interface with a USB adapt-
er, and the Audi smartphone interface must be
active or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter connected to the Audi music interface.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
nn @y
ee oo ar
Fig. 140 Upper display: selection menu

Requirement: a mobile device must be connected
to the MMI.

> Applies to: MMI: Select on the home screen:
PHONE.
The following phone functions will be available:
@ Search
OS) CAUUTISE oc sesone 2 0 coins ov soars 187
@) Favorites aca: ss ses y eeys vows 188
@ Contacts .............0.0.000. 188
(BS) Voicemail svc: «2 ccc 2% wiccove 2 4 snson 189
© Dial phonenumber ............ 189
@ Switch telephones ............. 191


call
Applies to: icles with telephone
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Te ny o—@
Prec rer a
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[RAX-0145]
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Albert, Simon (3)
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Albinson, Mary (2)
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(34 001718765432 (1)
Fig. 141 Upper display: call list
Opening call lists using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Opening call lists using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> 2) button > Call list.
Possible call list symbols:
Missed calls
Dialed numbers
Accepted calls
Editing a telephone number
Display business card ........... 189
©OOOCOLO Number of interactions with a con-
tact
If more than one interaction with a contact or
number has taken place, the last one is displayed
in the form of an arrow @), @), or @).
Press and hold a contact or a phone number in
the list until the Options menu appears.
187

4M1012721BC
Telephone

Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 183, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 183.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 185 and that there are no objects located be-
tween the phone box and the phone.

193

Media

» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 156 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
224
ONU reat em Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the +<
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 226.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.

4M1012721BC
Checking and Filling

Messages
B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
— For safety reasons, the hood must always be

Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
7
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.


mpartment overv

Engine co

The most important check points.

B4M-0249)
Fig. 168 Typical location of the reservoir and the engine oil filler opening (example)
Observe the safety precautions > page 245, Gen-
eral information.
) Jump start point (+) under a cover, (-) with
hex head screw > page 256, Charging the 12
Volt vehicle battery > page 292, Jump start-
ing
) Coolant expansion tank (
Sticker* for engine oil specifications
=> page 248
Engine oil filler opening (%37) > page 250

Brake fluid reservoir (C)) under a cover
=> page 253
© Washer fluid reservoir (€) > page 257

247
>

4M1012721BC
Checking and Filling

that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for Long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 256. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.
so that it will not be destroyed by “freezing”
=> page 256, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:
Always wear eye protection.

forbidden.

ZA WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 256.

ZA WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
A highly explosive mixture of gases can
form when charging batteries.

Always keep children away from battery
acid and the battery.
Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
® Fire, sparks, open flame, and smoking are

@/ | Always follow the instructions in the oper-
(QO | ating manual.

@) For the sake of the environment

“© % Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
255