2021 AUDI Q5 warning

Warm and cold

If this message appears, there is a system mal- @) Tips
function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to — Never repair the A/C system evaporator with
have the malfunction repaired. components from old vehicles or from recy-
cling.
Fluids in the A/C system — New replacement evaporators for portable
A/C systems must be certified and labeled
Refrigerant in the A/C system as such, so that they comply with the SAE
The sticker in the motor compartment provides Se Te eee iS
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the motor
compartment or at the front or back of the hood.

Symbol | Meaning

Warning: the A/C system must only
A be serviced by qualified technicians.


Lubricant type
tr Refrigerant type
tt
Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities)

The A/C system must only be serv-
iced by qualified technicians.

Se
Be
Flammable refrigerant

Make sure all components are dis-
posed of correctly and never install
q components in the vehicle that have
been removed from old vehicles or
taken from recycling.

Lubricant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant oil used in the vehicle’s A/C system. For the
refrigerant oil quantity, refer to the Technical Da-
ta > page 313.

Z\ WARNING
To ensure secure and safe operation, the A/C
system must only be serviced by qualified
technicians and certified technicians (SAE
standard J2845).


96

80B012721BA
Driving

Driving
Starting the vehicle
(eta
Applies to: vehicles with convenience key

RAZ-1102}



Fig. 93 Center console: starting the engine
Requirement: the key must be in the vehicle.
Starting the engine
> Press and hold the brake pedal.
>» Press the [START ENGINE STOP] button. The
engine will start.



Plug-in hybrid drive: the electric drive system is
switched on. The combustion engine only starts
when necessary. The power meter indicates if the
electric drive system is switched on > page 15.
Equipment that uses a lot of electricity is switch-
ed off temporarily when you start the engine. If
the engine does not start immediately, the start-
ing procedure stops automatically after a short
time. If this is the case, repeat the starting pro-
cedure after approximately 30 seconds.
Stopping the engine
> Bring the vehicle to a full stop.
> Press the [START ENGINE STOP] button. The
engine will switch off.



Plug-in-hybrid drive: the electric drive system and
the combustion engine are switched off.
Applies to: vehicles with steering lock: The steer-
ing is locked when you turn off the engine and
open the driver's door. The steering lock helps
prevent vehicle theft. “P” must be engaged on
vehicles with an automatic transmission.
Stopping the engine in an emergency
If necessary in an emergency, the engine can also
be stopped while driving using the emergency off
function*.

> Press the [START ENGINE STOP] button twice in
a row or press and hold it one time.

Switching on and off
If you would like to switch the ignition on or off
without starting the engine, follow these steps:

> Press the [START ENGINE STOP] button without
pressing the brake pedal.

Switching the ignition off automatically
To prevent the vehicle battery from draining, the
ignition and possibly the exterior lighting may
switch off automatically.
Requirements:
— Conventional drive system: the Start/Stop sys-
tem must have stopped the engine.
— Plug-in hybrid drive: you must have driven the
vehicle. The combustion engine must not be
running.
— You must have left the vehicle for longer than
30 seconds.
— The ignition must be switched on.
Among other indicators, the system detects that
you have left the vehicle based on the following
factors:
— The driver's door has been opened.
— The driver's safety belt has been unbuckled.
— The brake pedal is not being pressed.
The ignition will also be switched off after 30 mi-
nutes or if you lock the vehicle from the outside.

Z\ WARNING
—To reduce the risk of asphyxiation, never al-
low the engine to run in confined spaces.
— Never turn off the engine before the vehicle
has come to a complete stop. Switching it
off before the vehicle has stopped may im-
pair the function of the brake booster and
power steering. You would then need to use
more force to steer and brake the vehicle.
The fact that you cannot steer and brake as [>


97

80B012721BA
Driving


ZA WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— Do not leave your vehicle unattended while
the engine is running, because this increases
the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If you leave the vehicle, switch the ignition
off and take the key with you. This is espe-
cially important when leaving persons or an-
imals in the vehicle. Otherwise, the vehicle
could start unintentionally, the parking
brake could release, or electronic equipment
could activate, which increases the risk of an
accident.
— No persons or animals should be left in a
locked vehicle. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake

pedal or set the parking brake immediately.
@ Note
If you have to stop on an incline, always press
the brake pedal to hold the vehicle in place to
reduce the risk of the vehicle rolling back-
ward. Do not try to hold the vehicle in place
by pressing and holding the accelerator pedal.
The transmission can overheat, which increas-
es the risk of damage.
Hill hold assist
If you take your foot off of the brake pedal when
driving on hills, the braking force will be held for
several seconds. At that time, you can start driv-
ing without the vehicle rolling backward.

Requirement: the driver's door must be closed,
the engine must be on, and the vehicle must be
traveling uphill.
> To activate hill hold assist, press and hold the
brake pedal for several seconds while the vehi-
cle is stationary.

Z\ WARNING
—If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal
or set the parking brake immediately.
—The hill hold assist cannot hold the vehicle
on inclines in every scenario (for example,
on slippery or icy ground).
Gears and driving programs
Q)—
(2—*S


[RAZ-0410


R
N
tt
D/S
7 I
Fig. 94 Center console: selector lever


The automatic transmission shifts automatically
depending on the selected gear and the current
driving style. When driving with a moderate driv-
ing style, upshifting early and downshifting late
will help to improve fuel economy. When driving
with a sporty driving style, the transmission per-
mits higher RPMs.
The gears are displayed next to the selector lever.
— P (Park)
— R (Reverse): driving in reverse
—N (Neutral): idle
—D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
99

Driving

— Press the release button @ on the selector lev-
er.
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.
—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“P” (Park) gear
Requirement: the ignition must be switched on.
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button @) on the selector lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the en-
gine off while the “D” or “R” gear is selected. If
you switch the engine off in “N”, “P” will engage
automatically after approximately 30 minutes.
Conventional drive system: If you want to switch
from “P” to “D” or “R”, the engine must be run-
ning.
Plug-in hybrid drive system: If you want to switch
from “P” to “D” or “R”, the electric drive system
must be switched on or the motor must be run-
ning.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 103.
100
Selecting a driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
The selected driving program is displayed in the
instrument cluster.
—D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the Dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.
Plug-in hybrid drive system: Not all plug-in hy-
brid modes are available in the “S” driving pro-
gram. The driving program or plug-in hybrid
mode will be automatically adjusted if it is not
compatible with an operation.

ZA\ WARNING
— Before you start driving, check if the label
for the desired selector lever position next
to the selector lever is lit up.
— Secure the vehicle against rolling before ex:
iting the vehicle > page 98.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
— To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.

G) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake >

Driving

Combustion engine startup
Applies to: vehicles with plug-in hybrid drive
A haptic pressure point indicates when the com-
bustion engine will be started. The pressure point
is variable and depends on the high-voltage bat-
tery charge level.
@ Recuperation
@ Power by electric motor
@) Pressure point
@ Power by combustion engine
© Maximum acceleration
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.
Applies to: vehicles with boost function: The elec-
tric motor can switch on for a brief period if the
accelerator pedal is pressed all the way down in
the “D” and “S” driving program. The availability
of this function depends on the charge level of
the high-voltage battery and the temperature of
the drive system components, among other
things.

ZX WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.
Launch Control
Applies to: vehicles with Launch Control


Launch Control provides the best possible accel-
eration when starting from a stop.
Requirements
— The engine must be at operating temperature.
— The steering wheel must not be turned.
— Start/Stop system* must be deactivated
=> page 108.
—ESC must be limited > page 119.
— Driving program “S” > page 100 or the Dynam-
ic Audi drive select* mode must be selected
>page 115.
102
Using Launch Control
— Press the brake pedal with your left foot and
hold it all the way down for at least one second.
— With the brake pedal pressed, press the accel-
erator pedal all the way down with your right
foot at the same time.
— Once the engine reaches a constant speed, re-
move your foot from the brake pedal.
Once the vehicle has started moving, reactivate
the ESC so that it is fully functional.

ZA WARNING
Only use Launch Control when road and traffic
conditions allow it and other road users will
not be endangered or impacted by your driv-
ing and the vehicle's acceleration. The driving
wheels could spin and the vehicle could
swerve, especially on slick or slippery road
surfaces, which increases the risk of an acci-
dent.

() Note
When accelerating using Launch Control, all
vehicle components are subject to heavy
loads. This can result in increased wear.
G@) Tips
After accelerating using the Launch Control,
the temperature of some vehicle components
may increase greatly. If that happens, the
function will not be available for a few mi-
nutes to reduce the risk of damage. After a
cool-down period, Launch Control will be
available again.

80B012721BA
Driving


Manually releasing the parking lock
@

B4M-0189


@

Fig. 98 Driver's side footwell: releasing the parking lock
using the emergency release
The emergency release is located under the floor
mat on the driver's side.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 98.
> Pry the cover off the opening using the screw-
driver inserted in the slot.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise until it stops
@ and press it downward until it locks into
place @).
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 98. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
i] Transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 98. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
[Gi Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs] Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[&] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
103
>

80B012721BA
Driving

When you press the brake pedal, recuperation is
used to brake the vehicle. The brakes will only be
activated if necessary. When driving normally,
this makes it possible to brake using only recu-
peration just before coming to stop and to lose
little energy and range from braking.

ZA WARNING
In certain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.
@ Tips
If the ESC is limited or switched off, automat-
ic recuperation is not available and will not
brake.
Plug-in hybrid mode
Applies to: vehicles with plug-in hybrid drive


Switching the plug-in hybrid mode
The <¥ button is located above the selector lever
in the center console.
> Press driving.
Hybrid driving
If the ing in hybrid mode. The vehicle can be driven
with the combustion engine or with the electric
motor if the conditions for it have been met
= page 105, Conditions for electric driving.
Depending on the motor, you may be able to
switch among various hybrid modes:
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > e-tron
mode.
© Auto Hybrid - The electric motor and combus-
tion engine work efficiently together. This mode
is particularly effective for long trips.
“= Battery Hold - The vehicle is driven predomi-
nantly with the combustion engine to maintain
the high-voltage battery charge level for as long
as possible.
If &% is displayed, the navigation route guidance
is active and the vehicle is taking the route data
into account for selecting the drive mode. The ve-
hicle will calculate what sections of the route
should be driven on using electric power in order
to achieve the most efficient driving style that is
possible. Electric driving is preferred for sections
of the route predicted to have lower speeds, such
as in towns or traffic jams.
Electric driving
The switched on. The vehicle can be driven by the
electric motor if the conditions for this have been
met > page 105, Conditions for electric driving.
Conditions for electric driving
— The high-voltage battery charge level and tem-
perature must be sufficient.
— Driving program “S” must not be selected.
— The vehicle speed must be below approximately
85 mph (140 km/h).
— The accelerator pedal must not be pressed too
hard.
Indicator lights

Symbol | Meaning












EV mode is switched on and active.
You are driving only with electric
power.
EV mode is switched on, but is tem-
porarily in standby mode. Once the
conditions are met again, electric
driving will resume.
EV mode is not available, because
the conditions for electric driving
have not been met.

The combustion engine is running.
The Battery Hold hybrid mode is ac-
tive.
The Auto Hybrid hybrid mode is ac-
tive.
The Auto Hybrid hybrid mode is ac-
tive. Navigation data will be consid-
ered.

105

80B012721BA
Driving

> If necessary, scroll to the e-tron short-term
statistics or e-tron long-term statistics.
Vehicle sound
Applies to: vehicles with plug-in hybrid drive
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.

ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.

aia e Lae MNdeolaaile] Neda ate lig
Taare)

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating”.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
— Plug-in hybrid drive: If you must brake the vehi-
cle and coasting is not possible, then switch
quickly from the accelerator pedal to the brake
pedal and press the brake with steady pressure.
This allows the best possible use of recupera-
tion.
(i) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 98. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
107
>