2021 AUDI Q5 brake

80B012721BA
Wheels

are listed on the safety compli-
ance sticker label located on the
driver’s side B-pillar.

A WARNING
Overloading a vehicle can cause
loss of vehicle control, a crash
or other accident, serious per-
sonal injury, and even death.
—Carrying more weight than
your vehicle was designed to
carry will prevent the vehicle
from handling properly and in-
crease the risk of the loss of
vehicle control.
—The brakes on a vehicle that
has been overloaded may not
be able to stop the vehicle
within a safe distance.
—Tires on a vehicle that has
been overloaded can fail sud-
denly, including a blowout and
sudden deflation, causing loss
of control and a crash.
—Always make sure that the to-
tal load being transported -
including the weight of a trail-
er hitch and the tongue
weight of a loaded trailer -
does not make the vehicle
heavier than the vehicle’s

Gross Vehicle Weight Rating.

Determining correct load
limit
Use the example below to calcu-
late the total weight of the pas-
sengers and luggage or other
things that you plan to transport
so that you can make sure that
your vehicle will not be overload-
ed.
Steps for Determining Correct
Load Limit
1. Locate the statement “THE
COMBINED WEIGHT OF OCCU-
PANTS AND CARGO SHOULD
NEVER EXCEED XXX KG OR XXX
LBS” on your vehicle’s placard
(tire inflation pressure label)
=> page 271, fig. 180.
2. Determine the combined
weight of the driver and pas-
sengers that will be riding in
your vehicle.
3. Subtract the combined weight
of the driver and passengers
from “XXX” kilograms or “XXX”
pounds shown on the sticker
=> page 271, fig. 180.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For ex-
ample, if the “XXX” amount
equals 1400 lbs. and there will >
275

80B012721BA
Care and cleaning


A WARNING height and width of the inside of the car
wash.
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
pee Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning




Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 59
blades
Headlights/ Deposits Soft sponge with a mild soap solution?)
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

283

Care and cleaning





Component Situation Solution
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
and
trim
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth


Carbon compo- Deposits clean the same way as painted parts > page 282
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution

2) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts {Deposits Mild soap solution®
and
trim

284

Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

_Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.


Equipment
Vehicle tool kit, tire mobility kit, a
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack

TT eee ee TTL

Applies to: vehicles with plug-in hybrid drive
Fig. 182 Luggage compartment: side trim panel and com-
partment
288
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com-
partment under the cargo floor cover.
> Lift the cargo floor using the handle © fig. 181.
> Applies to: vehicles with spare tire: Turn the
handle counter-clockwise and remove the spare
tire.
Plug-in hybrid drive: The vehicle tool kit, the tire
mobility kit and the compressor are located in
the side trim panel @ and Q) and in the compart-
ment @) under the cargo floor cover > fig. 182.
@ Tips
— The vehicle jack in your vehicle is mainte-
nance-free.
— Plug-in hybrid drive: The vehicle must not
be operated without a tire mobility kit.
Tire mobility kit
Preparation
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 288.
» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 288.
ORT Ranma muie) isa
Applies to: vehicles with tire mobility kit


B8K-1475



Fig. 183 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.

Emergency assistance

> Switch the ignition on.
Inflating a tire
> Move the switch (8) > fig. 185 on the compres-
sor into position I.
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
G@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
eet als}
Applies to: vehicles with tire mobility kit


> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
>» Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.

Z\ WARNING
Pay attention to the following after repairing
the tire:

290

— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.

(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
Gi) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 288.
> Set the parking brake.
> Select the “P” position.
» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 288 and the
spare tire > page 293.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.

80B012721BA
Emergency assistance


because you will not be able to achieve the
correct tightening specification.
() Note
When removing or installing the wheel, the
rim could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 84.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 280.
> The wheel bolt tightening specification must be
100 ft lbs (140 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Collapsible spare tire
Applies to: vehicles with collapsible spare tire
The collapsible spare tire is intended for short-
term use only. Have the damaged tire checked
and replaced if necessary by an authorized Audi
dealer or authorized Audi Service Facility as soon
as possible.
There are some restrictions on the use of the col-
lapsible spare tire. The collapsible spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the collapsible spare
tire from another type of vehicle.
The collapsible spare tire is located in the lug-
gage compartment under the cargo floor cover.
Requirement: the vehicle tool kit > page 288 and
the compressor must be laid out.
Removing
> Lift the cargo floor using the handle.
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the collapsible spare tire.
You must inflate the collapsible spare tire before-
hand in order to use it.
Inflating
> Remove the valve cap from the collapsible
spare tire.
> Tighten the compressor hose on the collapsible
spare tire valve.
> Connect the compressor hose to a vehicle sock-
et and switch it on.
» Let the compressor run until the specified value
on the tire pressure sticker is reached
> page 271, fig. 180 >©.
> Screw the valve cap back onto the valve.
Returning to storage
> To release air, turn the valve insert. See an au-
thorized Audi dealer or authorized Audi Service
Facility.
> Turn the valve insert back once the air has been
released.
> Wait several hours before placing the collapsi-
ble spare tire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely.
> Then screw the valve cap back onto the valve.
> Secure the collapsible spare tire with the hand-
wheel.
> Fold the cargo floor cover back into place.
293
>

Emergency assistance


— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other

vehicle's engine compartment.

©) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
ere eeeurisela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
296
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck

or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 103.
— Switch Audi pre sense* off > page 170 when
loading the vehicle onto a vehicle carrier,
train, ship,
or other type of transportation, >

80B012721BA
Emergency assistance

or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 296.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 297,
=> page 298.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 52. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 111.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-



diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop
BX
Fig. 194 Front bumper: installing the towing loop

The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 288.
> Press the cap inward with brief, strong pressure
=> fig. 194. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@ Tips
Depending on the model, the shape of the cap
can vary.

297