Driving
@) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To reduce
the risk of this happening, pull and hold the
switch while pressing the accelerator
pedal. If enough drive power has built up at
the wheels and the vehicle does not roll
backwards, then release the switch to start
to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.
ZA\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
Messages
ERING / By Parking brake: malfunction! Safely
stop vehicle. See owner's manual
112
EG / @ Parking brake: malfunction! Please
release parking brake
If one of the two messages appears, there is a
malfunction in the parking brake. If the message
appears while stationary, check if the parking
brake is released and can be reset. If this is the
case, switch the ignition off and back on.
If the message stays on, if the parking brake can-
not be released, or if the message appears while
driving, do not continue driving. Secure the vehi-
cle against rolling before exiting the vehicle
=> page 98. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
gw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and secure it against rolling before exiting the ve-
hicle > page 98.
/ Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
if Parking brake: applied
The parking brake is set. Press and hold the brake
pedal
to release the parking brake.
Take over!
The vehicle cannot be held in place automatically.
Press the brake pedal to secure the vehicle from
rolling away unintentionally.
Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
Driving dynamic
Suspension
CET aR Cn) Led
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is highlighted in color.
Raising the vehicle
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower at speeds of approximately
22 mph (35 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
116
@) Note
— Also refer to the information about ground
clearance > page 116.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Lower the rear* of the vehicle
ZA WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
() Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
Messages
Bair suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or >
80B012721BA
Driving dynamic
authorized Audi Service Facility immediately. Do
not drive faster than the speed given in the mes-
sage.
Bair suspension: malfunction! You can contin-
ue driving. Speed limited to max. XXX
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Secure the vehicle against rolling before exiting
the vehicle > page 98. Avoid turning the steering
wheel, because the vehicle ground clearance may
be so low that turning the steering wheel could
result in damage to the wheels and wheel hous-
ings.
1 o | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: Vehicle is too low. Ground
clearance limited
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
Bair suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Dynamic steering
Applies
to: vehicles with dynamic steering
The driving dynamic and driving stability are in-
creased by the steering ratio based on the speed.
At reduced speeds, steering is direct in order to
provide agile steering behavior and keep the
steering effort as minimal as possible when the
driver is maneuvering the vehicle. This sets the
steering to be less sensitive at higher speeds in
order to provide improved vehicle control.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Secure the vehicle
against rolling before exiting the vehicle
= page 98. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
|e —e| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
=> page 98. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
|@—<| Steering lock: malfunction! Please contact
Service
117
>
80B012721BA
High-voltage system
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems on a secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
Charging
Applies to: vehicles with plug-in hybrid drive
Fig. 101 Left rear side of the vehicle: opening the high-
voltage charging port door
Fig. 102 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 130, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— To open the charging port door, press on the
right
side of the door > fig. 101.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse |<} in
the instrument cluster. You can find the meaning >
125
High-voltage system
of the possible charging display colors under
=> page 127.
The charging connector is locked while charging
and cannot be removed.
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @ options during the
charging process if a charging timer is set
= page 127. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— Ifyou are transporting the charging cable in
the vehicle, store it securely > page 130.
If the charging connector cannot be removed,
you must unlock it manually > page 128.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
126
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.
ZA WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
C) Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@ Tips
— If the parking brake is set, it could create
noises
when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
80B012721BA
High-voltage system
Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg- the charging status. The key for the LED light is
ing unit @) page 125, fig. 102 that indicates explained in the following table.
LED on the charging unit Meaning
Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.
Charging process is interrupted.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 131. No power sup-
ply was recognized even though the charging cable is plugged
On in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
Yellow on the unit > table on page 132. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Flashing
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
Red On LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.
The outside temperature is too low or too high.
@ Tips climate control system. You can turn on multiple
timers at the same time.
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Eg.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
Multiple timers are displayed that you can set
Applies to: vehicles with plug-in hybrid drive > To set a timer, select > in the line for the de-
sired timer.
> If the timer should be set one time, select Indi-
vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates. >
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the
127
High-voltage system
> To also activate the climate control with a tim-
er, select CD.
> Select Next and follow the instructions in the
menu.
> To turn ona timer, select CD.
> To activate an enabled timer, select s+ until the
Timer charging mode is displayed.
If the set departure time on the timer is too
close, it may not be possible to charge the vehicle
fully.
It is not possible to charge using the timer at
some charging stations.
Emergency release
Applies to: vehicles with plug-in hybrid drive
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.
Fig. 103 Left side of luggage compartment: emergency re-
lease cover
[RAz-0716]
Fig. 104 Left side of the luggage compartment: emergen-
cy release
Manually releasing the charging port door
> Open the luggage compartment lid.
128
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the red loop @) > fig. 104 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door > page 125, fig. 101.
» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 126, Ending
the charging process.
> Open the luggage compartment lid.
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@®.
> Remove the charging connector.
>» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
80B012721BA
High-voltage system
Messages
Applies to: vehicles with plug-in hybrid drive
If the ai indicator light turns on, then the range
is low or very low. Charge the high-voltage bat-
tery.
EBac charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
BS Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Applies to: vehicles with plug-in hybrid drive
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3)).
Depending on the country, different warnings
may be on the charging equipment.
Symbol Meaning
Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
a
Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
Operate or store the Audi charging
system at a maximum elevation of
13,000 ft (4,000 m) above sea lev-
el.
Le ‘=4000m
Operate or store the Audi charging
system at a maximum elevation of
16,400 ft (5,000 m) above sea lev-
el.
Li E 3
The Audi charging system is not
equipped with a connected ground
conductor.
©
The Audi charging system is equip-
ped with a connected ground con-
ductor.
©
Do not operate the Audi charging
system in power networks that are
not grounded (such as IT networks).
Only operate the Audi charging sys-
tem in grounded power networks.
&
Surfaces can become very hot when
in direct sunlight.
©
>
Incorrect use increases the risk of
electric shock.
129