2021 AUDI Q5 Owner´s Manual

80B012721BA
Driving


Manually releasing the parking lock
@

B4M-0189


@

Fig. 98 Driver's side footwell: releasing the parking lock
using the emergency release
The emergency release is located under the floor
mat on the driver's side.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 98.
> Pry the cover off the opening using the screw-
driver inserted in the slot.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise until it stops
@ and press it downward until it locks into
place @).
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 98. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
i] Transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 98. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
[Gi Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs] Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[&] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
103
>

Driving

i Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
| Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency release > page 103. Or
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected. Secure the vehicle
against rolling before exiting the vehicle
=> page 98.
There is a malfunction in the clutch. The engine
torque that can be transferred is reduced. You
may continue driving. Avoid using the clutch in
the future in any way that will place a heavy load
on it. Do not let the clutch rub for a long time.
The indicator light turns off once the clutch is
fully operable again.
fel Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fs} Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
104
fs] P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Move selector lever to automatic position
There is a malfunction in the tiptronic mode. End
tiptronic mode by pushing the selector lever to
the left into the "D/S" position.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
Plug-in hybrid drive
Applies to: vehicles with plug-in hybrid drive
With plug-in hybrid drive, you can select between
the electric and combustion engine drive systems
or combine them > page 105, > page 101.
Applies to: vehicles with plug-in hybrid drive
The vehicle is able to recover energy by using “re-
cuperation”. This converts the majority of the
movement energy into electric energy, which is
stored in the hybrid drive system battery. In addi-
tion to the engine braking effect from the com-
bustion engine, the vehicle is braked by recupera-
tion. This will happen automatically when you
press
the brake pedal while driving in “D” gear, or
when you remove your foot from the accelerator
pedal.

80B012721BA
Driving

When you press the brake pedal, recuperation is
used to brake the vehicle. The brakes will only be
activated if necessary. When driving normally,
this makes it possible to brake using only recu-
peration just before coming to stop and to lose
little energy and range from braking.

ZA WARNING
In certain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.
@ Tips
If the ESC is limited or switched off, automat-
ic recuperation is not available and will not
brake.
Plug-in hybrid mode
Applies to: vehicles with plug-in hybrid drive


Switching the plug-in hybrid mode
The <¥ button is located above the selector lever
in the center console.
> Press driving.
Hybrid driving
If the ing in hybrid mode. The vehicle can be driven
with the combustion engine or with the electric
motor if the conditions for it have been met
= page 105, Conditions for electric driving.
Depending on the motor, you may be able to
switch among various hybrid modes:
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > e-tron
mode.
© Auto Hybrid - The electric motor and combus-
tion engine work efficiently together. This mode
is particularly effective for long trips.
“= Battery Hold - The vehicle is driven predomi-
nantly with the combustion engine to maintain
the high-voltage battery charge level for as long
as possible.
If &% is displayed, the navigation route guidance
is active and the vehicle is taking the route data
into account for selecting the drive mode. The ve-
hicle will calculate what sections of the route
should be driven on using electric power in order
to achieve the most efficient driving style that is
possible. Electric driving is preferred for sections
of the route predicted to have lower speeds, such
as in towns or traffic jams.
Electric driving
The switched on. The vehicle can be driven by the
electric motor if the conditions for this have been
met > page 105, Conditions for electric driving.
Conditions for electric driving
— The high-voltage battery charge level and tem-
perature must be sufficient.
— Driving program “S” must not be selected.
— The vehicle speed must be below approximately
85 mph (140 km/h).
— The accelerator pedal must not be pressed too
hard.
Indicator lights

Symbol | Meaning












EV mode is switched on and active.
You are driving only with electric
power.
EV mode is switched on, but is tem-
porarily in standby mode. Once the
conditions are met again, electric
driving will resume.
EV mode is not available, because
the conditions for electric driving
have not been met.

The combustion engine is running.
The Battery Hold hybrid mode is ac-
tive.
The Auto Hybrid hybrid mode is ac-
tive.
The Auto Hybrid hybrid mode is ac-
tive. Navigation data will be consid-
ered.

105

Driving

@) Tips
— Depending on the driving style, the high-
voltage battery charge level may still go
down when in Battery Hold mode.
—When map data is outdated, no navigation
data will be considered.
— If you select a destination in the navigation
that is outside of the electric range, the ve-
hicle may exit EV mode.

Energy flow display
Applies to: vehicles with plug-in hybrid drive



Fig. 99 MMI: energy flow display
You can display the current energy distribution of
the vehicle.
» Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Energy flow
display.
@ Combustion engine
— Orange: motor on
— Gray: motor off
@ High-voltage battery
— Green: charge level
— Gray: drive system not switched on
@®) Directional arrow
— Green: electric driving
— Orange: driving with combustion engine
— Green-orange: driving with boost function
@) Directional arrow
— Green: recuperation
G) Tips
The energy flow display can also be displayed
in the instrument cluster under the vehicle
functions tab.
106

nge monitor
Applies to: vehicles with plug-in hybrid drive
a=]
RAX-0140) Decne 1)
ee
120 mi ae} i—@
Fig. 100 Range monitor
You can display the projected range of the vehi-
cle.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Range
monitor display.
@® Range potential (value)
@ Range potential (graphic)
@®) Total range (graphic)
@ Total range (value)
©® Electric range (value)
Range potential: the value indicates an addition-
al amount of distance that can be gained by turn-
ing off certain convenience functions. The con-
venience functions with high energy usage are
listed on the display.
@ Tips
— The range can also be displayed in the in-
strument cluster in the on-board computer.
—The range that is indicated is based on the
previous and predicted consumption values.
For example, these can be affected if con-
venience functions are turned on.
Rye hatia le]
Applies to: vehicles with plug-in hybrid drive
You can display statistics about the trips traveled
using electric power and those using fuel. The
values are taken from the short-term memory
and long-term memory of the on-board comput-
GF.
> Select on the home screen: VEHICLE > Vehicle
data.

80B012721BA
Driving

> If necessary, scroll to the e-tron short-term
statistics or e-tron long-term statistics.
Vehicle sound
Applies to: vehicles with plug-in hybrid drive
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.

ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.

aia e Lae MNdeolaaile] Neda ate lig
Taare)

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating”.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
— Plug-in hybrid drive: If you must brake the vehi-
cle and coasting is not possible, then switch
quickly from the accelerator pedal to the brake
pedal and press the brake with steady pressure.
This allows the best possible use of recupera-
tion.
(i) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 98. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
107
>

Driving

B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
1f J turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The (A)>F button is located above the selector lev-
er in the center console. The LED in the button
turns on when the function is switched off.
108
> Press (A)>F to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver’s door and the hood must be closed
and the driver’s safety belt must be fastened.
—"P","N", or "D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
@) Note
Always switch the Start/Stop system off when
driving through water > page 108.
Gi) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
— Ifyou select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @J indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
If the parking brake is set, the engine will only
start again when the accelerator pedal is pressed.
Gi) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.

80B012721BA
Driving

— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the Gy indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Applies to: vehicles with plug-in hybrid drive: Se-
lect the “N” gear so that recuperation is not used
for braking. >
109

Driving

Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Applies to: vehicles with plug-in hybrid drive: Be-
cause recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
— The ESC, the brake system, or the vehicle elec-
trical system is not functioning

Z\, WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an


accident.

110

— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.


— Observe the important information for driv-
ing downhill > page 112. This especially ap-
plies when towing a trailer.
G) Tips
— In vehicles with an electromechanical brake
booster, the resistance in the brake pedal
may vary depending on the driving situation
(such as if driver assistance system are ac-
tive).
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 255.
Messages
EG / @ Brakes: malfunction! Stop vehicle
safely
There is a malfunction in the brake system. If
BS / Bana B also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution. If
the brake booster is not working, you have to use
much more force when braking the vehicle.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
EG Z © Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as >