2021 AUDI Q2 service

Audi connect (infotainment)
Audi connect (MMI)
With the Audi connect (MMI) function, you can
allow or deny the use of Audi connect infotain­
ment services if the connection is
set
to no re­
quest or with request.
Wi-Fi devices*
You can use the Wi-Fi devices function to allow
or deny a connection to the Internet.
Connection settings
Depending on the SIM card used, the connection
may be configured automatically. However, these
settings can be changed. For more information,
contact your service provider.
- APN: The system access point depends on your
mobile network service provider and is assigned
automatically.
- User name: The user name for your online pro­
file is assigned by your mobile network service
provider.
- Password: The password for your online profile
is assigned by your mobile network service pro­
vider.
- Use settings: The changed connection settings

are
stored.
Reset configuration
An online profile is created and configured auto­
matically. The Connection settings you have
changed manually are reset to the default set­

tings.

/Sy
WARNING
- Do not allow the features of the Wi-Fi hot-
spot to distract you from watching the traf­
fic - taking your eyes off the road can cause
an accident.
- Mobile devices, tablet and laptop computers
and devices of a similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

^>page
282, Front airbags.
© CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- According to the factory settings, the data
connection will be interrupted initially when
you travel abroad to protect you from unex­
pected roaming charges. If you want to use
Audi connect infotainment services abroad,
you must first activate the Data roaming

option.

- For more information on roaming charges,
contact your service provider.
- Further information can be found on the In­
ternet at www.audi.com.
General notes on Audi
connect (infotainment)
Audi connect infotainment services
Applies to: vehicles with Audi connect (infotainment)
-The mobile phone standard LTE* is not
available for use in all countries. For further
information, please consult an Audi dealer
or your mobile network service provider.
- Whether Audi connect infotainment serv­
ices can be used depends on the availability
of services provided by third parties.
- Audi connect infotainment services are only
available within the mobiLe network area
covered
by
your network provider.
- The availability, scope, provider and price of
the services offered can vary, as can the way
in which the services are displayed on the

screen.
These variations depend on your
country, model, model year, device and mo­
bile phone contract.
204

Audi connect (infotainment)
- Further information on Audi connect (info­
tainment) is also available on the Internet
at www.audi.com. For information on the
conditions of your mobile phone contract,
please contact your mobile network service
provider.
- Please also observe the notes in the chapter

^>page
172, Telephone.
Data protection
Applies to: vehicles with Audi connect (infotainment)
© Note
AUDI AC collects, processes, transmits and
uses the personal data you provide in ac­
cordance with legal requirements to ensure
that the individual Audi connect infotain­
ment services are provided and function
properly. You can use our myAudi platform,
for example, to activate further Audi
con­

nect infotainment services and to transfer
data to and from your vehicle. You must
register once in order to be able to connect
your vehicle to the platform. AUDI AC
col­

lects,
processes, transmits and uses the
personal data you must provide for the
reg­

istration as is necessary to ensure that AUDI
AG can provide the services and
that
you can
use them. Your data are not passed on to
third parties. Using the myAudi platform
and your mobile phone, you can transmit
data to your vehicle for the functions of your
Audi connect infotainment services und al­
low certain vehicle data to be transmitted
from your vehicle.
- If
you
activate certain information services
included in your Audi connect (infotain­
ment) portfolio, you can use the corre­
sponding functions directly in your vehicle
after entering your personal identification
data (for example for access to social net­
works). In this case we pass on your identifi­
cation data to the corresponding service
provider. You can then access your personal
content via a secure communication chan­

nel.
This content is displayed and can be
used in the vehicLe. AUDI AG will not store
your personal content. The necessary
con­

nection data are processed and used in ac­
cordance with legal requirements to ensure
that the services are provided and function
properly.
- Further information can also be found on
the MMI in the options menu of the Audi
connect infotainment service selected and
on the Internet at www.audi.com.

CO

rN
IN
rN
•-H

00
Troubleshooting
Applies to: vehicles with Audi connect (infotainment)
Subject
Audi connect infotainment serv­

ices:
Some Audi connect infotain­
ment services are greyed out/not
available.
Wi-Fi hotspot: No Wi-Fi connec­
tion is possible.
Wi-Fi hotspot: The data connec­
tion is interrupted.
Advice
Before you first use some Audi connect infotainment services, it
is necessary to activate/configure them via your personal myAudi
account. Detailed information can be found on the Internet at
my.audi.com.
Delete all existing Wi-Fi connections on your mobile device and
restart it.
Check whether the Connection to personal hotspot function is
switched on
•=>page
201. Switch the function off when you are
not using a personal hotspot.
205

Navigation
© Better route
If
a
better route is available
for the current route guidance, this will be
shown on the map together with the time

saved.
Further information can be found
from
^>page
226 onwards.
Further options on the map
Applies to: vehicles with navigation system
©
Whether the level of congestion is taken into
account when the route is being calculated
depends on your traffic avoidance settings

<=>
page 217.
Map functions
Applies to: vehicles with navigation system

•
Press the |NAV/MAP| button repeatedly until
the map is displayed
•=>page
219, Fig. 181.

•
Press the left control button.
The following map functions are available:
Switch to destination entry
The search function must be displayed in the En­
ter destination menu
•=>page
207, Fig. 172.
Traffic announcements
Up-to-date traffic information is shown on the in­
fotainment display. Further information can be
found from
^page
225 onwards.
Route list
The route list can only be displayed when the
route guidance function is active; it contains in­
formation on the route, road names and the
length of the route sections. On motorways, po­
tential parking areas and service stations will be

displayed.
You can select them as e.g. a stopover.
Special destinations along the route
Important: The route guidance function must be

active.

You can search for special destinations along
your current route. For more information, please
refer to
opage
211.

»•
Press the |NAV/MAP| button repeatedly until
the map is displayed
^>page
219, Fig. 181.

•
Press the right controL button.
Depending on the function chosen, the following
additional options may be available in the Map

menu:

Stop route guidance: Refer to
^>page
213
Adjust position: You can adjust the vehicle's po­
sition on the map manually and thus change the

route.

Map settings: Refer to
^>page
221.

Route criteria: Refer to
•=>page
217.
Voice guidance: Refer to
^>page
218.
Navigation settings: Refer to
<=>page
217.
Always display alternative routes: Refer to

<=>page
216.
Parking in vicinity of route*: Parking facilities
near the vehicle are displayed.
Store current position*: You can store your
vehi­

cle's current position as a favourite
opage
216
or as a contact in the directory
<^page
216.
Audi connect at this location*: Enables you to
search for e.g. Travel information in the location
entered (events, weather at destination etc.).
Online traffic data*: You can switch the onLine
traffic data on or off
(vf.

Country information: Refer to
^>page
213.
Exclude route*: When route guidance is activa­

ted,
a section of the calculated route that you
have set (max 20 km) will be avoided if possible.
The navigation system will calculate an alterna­
tive route. The route you entered will only be
blocked in the current route guidance; if re­

quired,
you will need to re-enter the route you
wish to avoid. If
you
exclude a route section, this
section will be hatched in red and white on the

map.
•
220

Navigation
Google Earth map
dispLay

Applies
to: vehicles with navigation system and Audi connect

(infotainment)

You
can have the map display satellite images
using the Google Earth map
display.

•• :•-:•

Fig.
183 Example: Google Earth map display

Ï7
--•
•
III
:•:•
in
in

Fig.
184 Example: Google Earth map display with Google

Street
View
Important: The requirements for Audi connect
(infotainment) must be met
^>page
191.

*•
Press the |NAV/MAP| button repeatedly until
the map is displayed.

*•
Select: right control button > Map settings >
Map display
>
Google Earth.
For this map dispLay the system uses data pack­
ets received online in the form of satellite pic­
tures and combines these pictures with the road
network from the Standard map display. The
MMI has 2 GB of flash memory for temporarily
storing the map/navigation data received online
(corresponds to map/navigation data for about
4000 km of route guidance). You can also use the
loaded satellite pictures for route guidance
with­

out an active data connection as long as these
pictures are stored.

Google
Street View
With Google Street View, you can explore many
locations all over the world virtually from the
perspective of
a
pedestrian. Google Street View is
available as soon as the
symbol®
^>Fig.
183 is
shown in crosshairs mode.
To start Google Street View: Turn the rotary
pushbutton to select
a
scale below 30 m.
The following options are available:
-To explore a destination step-by-step: Press
the rotary pushbutton when the
symbol @

^>Fig.
184 is visible.
- To zoom in/out of the current display (up to

4x):
Turn the rotary pushbutton to the left/

right
(D'=>F/g.JS4.

- To navigate in the street view: Move your
fin­

ger in the desired direction on the MMI touch

pad*
or move the rotary pushbutton in the de­
sired direction.
Additional information
In the Map content menu
^>page
221, you can
activate the function to show additional informa­
tion on the infotainment display. To show the ad­
ditional information move the crosshairs onto an
item on the map and press the rotary pushbut­

ton.

(i) Note

- You can delete the data stored by the Goo­
gle Earth map dispLay by selecting Factory
settings
>
Navigation and online memory

•=>
page 256.
- Google Earth is an Audi connect infotain­
ment service that is updated at regular in­
tervals when it is called up. This can take a
few seconds.
-When the Google Earth 3D map display is
switched on, the map display automatically
switches to the 2D map while you are driv­
ing through a tunnel.
- For safety reasons, the Google Street View
functions cannot be used while the vehicle
is moving.
- Please always note the information in the
chapter
^>page
204, General notes on Audi
connect (infotainment).
- Further information can be found on the In­
ternet at www.audi.com.
222

Navigation
Map
update

CO
< o rN
r^
rN
t-H
O
<
Introduction
Applies to: vehicles with navigation system
There are severaL different ways of updating the

map:

- Map updates via the online map update* func­
tion
^
page 223.
- Map updates via the online map update* func­
tion
•=>
page 223
1).

- Importing a map update to your MMI using an
SD card*
1).
Further information can be found
on the Internet at my.audi.com.
- Map update at your Audi dealer, who may
charge for this service.
Online map update
Applies to: vehicles with navigation system and Audi connect
(infotainment)
With the online map update function you can up­
date the map material
of
your navigation system
directly in the vehicle.
New navigation database
-S>
Eastern Europe
An update is available for your destination
region (Eastern Europe).

"\
Updates can also be downloaded from
' my.audi.com and installed via an SD
card.

Switch to online update

Fig.
185 Example: Display of
a
new online map update

^3>

Eastern Europe
—>
Recommended regions

| Belarus
3,3 MB
O

O
j

T

m
Albania 18,2 MB
D

Packets required OB
Start download
Cancel

Fig.
186 Example: Selection of
a
country package
Important:
The requirements for Audi connect infotainment
services must be met
<=>page
191.

x)
This function is not available in the Mexican market.
You must have a myAudi account and have added
your vehicle to it.
The MMI uses the vehicle's position to establish
which regions you are most often in. The MMI
uses this information to suggest update pack­
ages for these regions if any are available

<*Fig.
185.

•
Select and confirm
(T)
Switch to online update

oFig.
185 when the message informing you of
a new map update appears on the infotainment
display. Or:

•
Select:
IMENU|
button > Settings > left control
button > System maintenance > System up­
date > Online update.
A list of the available update packages is shown
on the infotainment display
^>Fig.
186.
Selecting online map update
- Select an update package from the list
(5f).
If
update packages with a large volume of data
are available for certain countries (e.g. France),
you can choose to update individual regions

(e.g.
only southern France).
- Press the
I
BACK
|
button to confirm your selec­
tion and return the list of available update
packages.
Starting download
- Select and confirm Start download.
- Confirm the safety query by selecting Start
download again.
The update packages will be downloaded, and
the download status will be shown on the info­
tainment display.
Installing online map update
The installation of the downloaded maps only oc­
curs after the vehicLe has been parked. The new
update packages are installed after the ignition is
switched off. When you restart the MMI, a mes­
sage indicating
that
the updates have been in­
stalled successfully will appear on the infotain­
ment dispLay.
- Confirm the successful update with OK.
223

Radio

fixed:
Scroll texts transmitted by FM stations will
not appear in the infotainment display. The cur­
rent scroll text on the dispLay will freeze.
FM/AM HD Radio1'
You can switch the reception of HD Radio on or

off.

Station sorting (FM)2'
A-Z: The stations are displayed in the station list
in alphabetical order. Radio stations with variable
station names are displayed after the stations
which have been sorted alphabetically. Radio sta­
tions with a frequency as their station name are
displayed
at
the end of the list.

ID:
The stations in the station list are sorted ac­
cording to the station's ID (e.g. all BBC radio sta­
tions are sorted together). Radio stations with a
frequency as their station name are displayed at
the end of the list.
Station sorting
(DAB*)2'

A-Z: The stations are displayed in the station list
in alphabetical order.
Ensemble: Ensembles comprise various radio
stations of
a
specific area (e.g. a town or region);
they are listed together as an ensemble in the
station list. To open/close the list of radio sta­
tions in an ensemble, select and confirm the en­
semble. Available sub-programmes* (additional
services provided by DAB* radio stations) are
lis­

ted beneath the radio station (indented).
Detailed station information
When this function is switched on
Ef
and the sta­
tion or favourites list is open, the system
switches to the Detailed station information
view
<^page
230 after approximately five sec­

onds.
Where available, information on the seLec­
ted station (e.g. station name, artist, slide show,
station logo3') may be shown.

11
This function is only available in the Mexican market.

2^
This function is not available in the Mexican market.

3)
Station logos may not be available in all countries.
Preferred image* (DAB*, HD Radio
waveband1', FM)
You can specify your preferred image for the De­
tailed station information option
^>page
230.
- station logo3': The station logo is displayed if
available.
- cover art: Album covers are displayed if availa­

ble.

- slide show:2' Depending on availability,
addi­

tional information as a supplement to the nor­
mal programme may be shown (e.g. images
from the studio, current photographs of artists
or album covers).
Update station list* (AM, DAB*2')
The station list will be updated.
Gracenote online database*
Important: The MMI must be connected to the
Internet. The cover art option must be selected

^>page
232, Preferred image*
(DAB*,
HD Radio
waveband, FM).
When this function is switched on
[vj,
album cov­
ers or genre artwork
will,
if available, be down­
loaded from the Gracenote online database for
the track currently playing.
Region for station logos*3'
We recommend using the setting automatic.
When driving abroad, or if the station Logo is not
displayed correctly, select and confirm the appro­
priate region.
Applies
to
journeys in Russia: SeLect and confirm
the city in Russia from the list which is the near­
est distance to your vehicle's current Location.

(T)
Note
If the Traffic announcements or DAB an
nouncements* function is switched on
playback is interrupted for announcements
You can cancel an announcement while it is
232

Media
cause a short interruption in the audio
playback of some media players.
- Please always note the information in the
chapter
^>page
204, General notes on Audi
connect (infotainment).
- Please note that the Wi-Fi connection does
not automatically enable you to use the In­
ternet. Further information can be found
from
^>page
191 onwards.
-To avoid interruptions in audio playback, de­
activate the energy saving function on your
media player, or connect the player to a
charger.
- The time it takes to load audio files depends
on the media player in use and on the num­
ber of files stored.
- A maximum of 2,000 entries per directory
are shown on the MMI.
-Tracks downloaded from music streaming
services for use offline may be stored on
your mobile device (e.g. smartphone) with
DRM protection. Please note that files with
DRM protection cannot be played by the Wi-
Fi audio player.
- Audi dealerships will be able to provide you
with further information on Wi-Fi audio
players.
Online media and
Internet radio

Applies
to: vehicles with Audi connect (infotainment)

You
can start and operate Internet radio and
various online media services via the MMI.
Online media

Fig.
195
Online media

CO

rN
IV
rN
i-H

00
Press
the|MEDIA|
button. Press the left control
button repeatedly until the source overview

^>Fig.
195 is displayed.

Applies
to: using online media and Internet radio
Important:
- The Audi MMI connect app must have been in­
stalled and started on your mobiLe device.
- You must be logged in to your myAudi account
in the Audi MMI connect app and must have
selected your vehicLe.
- The Wi-Fi function must be activated on the
mobile device and on the MMI.
- If necessary, open the connection manager

^page
257 and check that the mobile device
you have connected is selected under MMI
con­

nect App
(|vf).

- A network connection must be set up on the
MMI
^page
203.
- The symbol for the media source Online media

@^Fig.
195 must be shown on the MMI.

Applies
to: using online media
Additional requirements:
- One of the supported online media services
must be available in your country.
- You must have an account with one of the sup­
ported online media services.
- Depending on the online media service, an app
may need to be installed and set up on your
mobile device.
Starting online media
- Press
the|MEDIA|
button. Press the Left controL
button repeatedly until the source overview

^>page
243 is displayed.
- Select and confirm an online media service.
Starting Internet radio
- Press the
|MEDIA|
button. Press the left control
button repeatedly until the source overview

Opage
243 is displayed.
- Select and confirm Internet radio. The Internet
radio browser or the most recently played sta­
tion will be shown.
- To select a station: Select and confirm a cate­
gory in the Internet radio Browser (if desired) >
a station.
Online media and Internet radio: Further op­
tions
- Press the right control button.
239

Media
The following options may be available depend­
ing on the information displayed (e.g. the sta­
tion/track currently playing):
- Sound settings: Refer to
^>page
260.
- Wi-Fi settings: Refer to
Opage
201, Wi-Fi hot-
spot.
- Connection manager: Refer to
<>page
257.
- Additional options may be available depending
on the active online media service or Internet
radio function.
A WARNING
- Mobile devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any Loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings on
^>page
282,
Front airbags.
© CAUTION
- Please always observe the information
•=>©

in Wi-Fi hotspot on page 202.
- In order to use online media, you generally
have
to
set up an account with an online
media service, which may lead
to
additional

costs,
especially if
you
are using the service

abroad.

© Note
- Depending on the Internet connection and
network
load,
playback of the online media
services may be interrupted.
- Whether online media and Internet radio
can be used depends on the availability
of

services provided by third parties.
- AUDI AG only enables you
to
access online
media services via the MMI system and ac­
cepts no responsibility for the content of
online media services.
- Please always note the information in the
chapter
^>page
204, General notes on Audi
connect (infotainment).
- Depending on the mobile device you are us­

ing,
you may experience interruptions
in

media playback when using the Audi MMI
connect app. To avoid interruptions, keep
the Audi MMI connect app running in the
foreground and do not lock the screen on
your mobile device.
- Audi dealerships will be able
to
provide you
with further information on online media.

Multimedia connections

USB adapters for Audi music interface or
USB charging socket
Depending on the vehicle equipment, you may be
able
to
connect your mobile devices (e.g. smart-
phones, MP3 players)
to
the Audi music interface
or the
USB
charging socket using the special
USB

adapters.

<

Fig.
196 Audi USB adapters
The USB adapters
^>Fig.
196 are available from
Audi dealers or specialist retailers:
® USB adapter for devices with micro USB
con­

nector
© USB adapter for devices with Apple Lightning
connector
© USB adapter for devices with Apple dock
con­

nector
If the appropriate equipment is installed on your
vehicle, you can connect your mobiLe devices
to

the MMI and simultaneously charge the battery
using a USB adapter connected
to
the Audi music
interface.
•

240