2021 AUDI Q2 service

Towing a trailer
Tyre pressure
Check the tyre pressures on your car, and adjust
for "full
load"
conditions (refer to the sticker list­
ing the tyre pressures)
^>page
307. It may also
be necessary to adjust the tyre pressures on the
trailer according to the recommendations of the
trailer manufacturer.
Exterior mirrors
Check whether you can see enough of the road
behind the trailer with the standard mirrors. If
this is not the case you should have additional
mirrors fitted. Both exterior mirrors should be
mounted on hinged extension brackets. Adjust
the mirrors to give sufficient vision to the rear.
Headlights
Before starting
a
journey, check the headlight
beam settings with the trailer hitched up. Adjust
the headlight settings if necessary.
On vehicles with halogen headlights, the
head­

light range control must be adjusted, see

tapage
49.
The headlight range control will be adjusted au­
tomatically if your vehicle is equipped with LED
headlights*.
Power supply
To ensure that the engine can be started again
after the ignition is switched off, the power
man­

agement system
^>page
149 controls the distri­
bution of electrical power and gradually switches
off unnecessary electrical equipment. The trailer
is supplied with power during this period. The
power supply to the trailer is interrupted while
the engine is being started.
Removable ball joint coupling
Vehicles with a factory-fitted towing bracket are
equipped with a removable
ball
joint coupling.
This is stored in the spare wheel well or in a sepa­
rate bag on the floor of the luggage compart­
ment, together with the necessary fitting instruc­

tions.

We recommend having the car serviced be­
tween the normal inspection intervals if it
used frequently for towing a trailer.
Trailer stabilisation system
Applies to: vehicles with towing bracket
Trailer stabilisation helps to reduce the risk of
the vehicle skidding when towing a
trailer.

When is the trailer stabilisation
system1'

activated?
Trailer stabilisation is active when the following
requirements are met:
- The ESC must be switched on
^>page
146 and
fully functional (no ESC malfunction).
- The trailer connector must be properly secured
in the vehicle socket.
- The vehicle speed must be higher than approx.
60 km/h.
How trailer stabilisation works
In many cases, the driver can stabilise a swaying
trailer by manually braking the vehicle.
However, if the ESC detects that the trailer is
swaying and this is affecting the towing vehicle,
it will automatically brake the vehicle in order to
stabilise the trailer. The indicator
Lamp Hi
will
flash in the instrument cluster. If possible, do
not turn the steering wheel at this stage.
In order to warn traffic behind you, the brake
lights will come on during this automatic braking

operation.

A trailer may sway quite considerably without the
trailer stabilisation system intervening.
If the system for activating the trailer brake
lights is defective, this will be indicated in the in­
strument cluster display
opage
35,
:&
Bulb

monitor.
•

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Not available on vehicles for some markets.
97

Speech dialogue system
Function
Dialling a phone number when an
address card is open
Calling a contact from the favour­
ites list
Displaying the call list
Calling the last number dialled
Dialling a telephone number
Correcting an entered phone num­
ber
Displaying contact information
Listening to voice mail messages
Entering the SIM PIN code
Correcting an entered PIN
Correcting an entry
Closing the full List of commands
Say:
Call / Call business number / Call private number / Call land
line / Call business mobile
Telephone favourites
>
desired contact when requested
>
Dial
Call list
Redial
Enter number
>
enter phone number in blocks of individual dig­
its when requested, e.g. 07441 234
567
> Dial
Correction / Delete number
Directory
>
desired contact when requested,

e.g.
John Smith
Call mailbox
Enter PIN
>
enter PIN in individual digits when requested >
Store
Correction / Delete PIN

No,
I meant (XY)
Close
© Note
- If
you
have a mobile phone that transmits
first names and surnames separately, you
can select directory contacts both by enter­
ing the full name
("first
name, surname" or
"surname, first name") and by saying only
the first name or surname.
- Please note that commands can only be
spoken for the main teLephone*

^>page
173.
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
Audi connect (infotainment)
Applies to: vehicles with speech dialogue system and Audi connect (infotainment)
Important: The requirements for Audi connect
(infotainment) must be met
^>page
191.
Function
Calling up an Audi connect infotain­
ment service
Audi connect infotainment services
Search areas for Audi connect info­
tainment services
Correcting an entry
Say:
Audi connect
>
follow the directions given by the system
Weather / Online news / Fuel prices / Parking information /
Travel information / Twitter / Online traffic information / City
events / Flight information / Train information
In vicinity of destination / In immediate vicinity / In new town

No,
I meant (XY)
166

Speech dialogue system
Please always note the information in the
chapter
<^>page
204, General notes on Audi
connect (infotainment).
Messages - Audi connect (infotainment)
Applies to: vehicles with speech dialogue system and Audi connect (infotainment)
Important
A SIM card with a messaging and data option
must be inserted in the SIM card reader*

<^>page
192.
Alternatively, a SIM card with a data option must
be inserted in the SIM card reader and a mobile
phone with activated MAP (Message Access Pro­
file) must be connected to the MMI
^>page
173.
The declaration of consent must have been ac­
cepted
^page
183.
Function
Text message dictation

E-mail
dictation
Commands for text editing
Having a new message read out
Having a message read out
Replying to an opened text message
Forwarding an opened text message
Correcting an entry
Say:
Dictate text message / Dictate text message to (XY) > follow
the directions given by the system
Dictate e-mail / Dictate e-mail to (XY)
>
follow the directions
given by the system
Read / Continue / Delete / Re-record / Replace with (XY) / Add
recipient /Send
Read new text message / Read new e-mail
Read text message / Read e-mail
Reply
Forward
>
Add recipient / Insert template / Send

No,
I meant (XY)
© Note
- The "Text message dictation" and "E-mail

dictation"
services are not available in all
languages and markets. Your Audi dealer
will be able to provide you with more de­
tailed information.
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
- Please always note the information in the
chapter
Opage
204, General notes on Audi
connect (infotainment).

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Navigation
Applies to: vehicles with speech dialogue system and navigation system
Important: The Navigation menu must have
been opened
•=>
table on page
165.

On vehicles with navigation system (SD card): The
SD card containing the navigation data must be
inserted in the SD card reader
<=s>page
235.
You may be able to say the following commands
to enter a destination, depending on the menu
item selected: •
167

Speech dialogue system
Function
Calling up a list of recent navigation
destinations
Calling up the favourites
Calling up your home address
Entering an address with assistance
from the system
Individual commands for entering a
destination
Making corrections while entering a
destination
Navigating to a contact
Navigating to a specific address
stored for a contact
Navigating to favourites
Starting route guidance when an ad­
dress card is open
Entering a new
destination/stop­

over while route guidance is active
Starting route guidance after enter­
ing a destination
Cancelling the active route guidance
Calculating alternative routes
Entering a special destination with
search area with assistance from
the system
Categories for entering special des­
tinations
Search areas for entering special
destinations
Entering an online destination*
Correcting an entry
Closing the full List of commands
Say:
Last destinations
Navigation favourites
Home address or Drive home
Enter address > follow the directions given by the system
Enter country / Enter town / Enter post code / Enter street /
Enter house number
Correction
Drive me to (XY) or Navigate to (XY), e.g. Drive me to John
Smith
Navigate to (XY) business / private,

e.g.
"Navigate to John Smith private"
Navigation favourites > Line (XY) / line content
>
start route
guidance when requested
Navigate / Navigate to private address / Navigate to business
address
Enter address
>
desired address when requested
>
confirm new
destination/stopover when requested
Start route guidance
Stop route guidance
Calculate alternative routes
Special destination > Change search area > enter desired cate­
gory or subcategory when requested, e.g. "Restaurant"
Audi Service / Railway station / Airport / Hotel / Hospital /
Parking space / Service area / Restaurant / Filling station etc.
In immediate vicinity / In vicinity of route / In vicinity of desti­
nation / In vicinity of stopover / In new town / In new country
Online destination (XY), e.g. "Online destination Palace Hotel"

No,
I meant (XY)
Close
Important: The Navigation or Map menu must
be open. You can say the following commands to
make additional navigation settings: •
168

Speech dialogue system

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The ignition and the MMI system must be switch­
ed on.
You must not be speaking on the phone.
The parking aid and the Audi speech dialogue sys­
tem must not be active.
A mobile phone must be connected to the MMI
system via the Handsfree profile
Opage
173.
The mobile phone connected must feature a
speech dialogue function that can be controlled
externally.

•
To switch
on:
Press and hold the
S
button on
the multi-function steering wheel* and give a
spoken command after the external speech dia­
logue system has been activated.

•
To continue/restart a dialogue: After
a
dia­
logue has been ended, the system remains ac­
tive for
a
short period during which you can
start a new external dialogue at any time. If
necessary, press
the S
button and say a new

command.
Or: SeLect and confirm Continue on
the MMI control console.

•
To switch off: Press and hold the
\2*\
button for
several seconds. Or: Select and confirm Cancel
on the MMI control console.
© Note
- No navigation cues* or traffic announce­
ments* are played when a dialogue is active.

-Thisfunction
depends on the mobile phone
you are using. For further information re­
garding your mobile phone, contact your
mobile network service provider or refer to
the operating instructions
for
your mobile

phone.

- AUDI AG only enables you to access your
mobile phone's speech dialogue system and
accepts no responsibility for the content
and commands of the external speech dia­
logue system.
171

Telephone
- Do not carry a mobile phone in your breast
pocket directly over the pacemaker when
the phone is switched on.
-If you suspect interference, switch the
mobile phone off immediately.
- The speech dialogue system*
^>page
164
must not be used in cases of emergency,
since the voice changes in stressful situa­

tions.
This could result in a failed or delayed
telephone connection. Always dial emergen­
cy numbers manually!
- Switch off your mobile phones in all areas
where there may be a risk of explosion. Re­
member that these areas may not always be
adequately marked. Such places are filling
stations, fuel and chemical storage facilities
or transport vehicles and other places where
fumes, chemicals (e.g. from leaking
pro­

pane or fuel vapours in vehicles or build­
ings) or large quantities of dust particles

(e.g.
from flour, wood or metal) could accu­
mulate in the air. This warning also applies
to all other places where you would normal­
ly switch off your engine.
- Today's driving conditions require the full
attention of drivers. Please always note the
information in the chapter
^>page
152,
Notes on traffic safety.
Telephone
Introduction
Applies to: vehicles with telephone
You have different options for making calls in
your vehicle via the MMI; this depends on your
vehicle's equipment and the features of your mo­
bile phone.
Handsfree operation
After connecting your mobile phone to the MMI
system via Bluetooth, you can operate the hands-
free system and the telephone functions conven­
iently via the MMI. Your phone calls will be made
via the antenna of your mobile phone.
With the Audi phone box*, you can use the
vehi­

cle's external aerial to make calls. The use of the
external aerial reduces radiation in the vehicle
and also ensures better reception quality

^>page
177.
Car
phone#1)

As part of Audi connect (infotainment)*, the Audi
phone box* includes a car telephone function
which can be used via a separate mini SIM card in
the SIM card reader* or an
rSAP-enabled
mobile

phone.
With the car telephone function, you can
use the vehicle's external aerial to make calls.
The use of the external aerial reduces radiation in
the vehicle and also ensures better reception
quality
^>page
177.
Once a connection has been established success­
fully, you can also change the profiles at a later

time.
Refer to
^>page
257, Connection manag­
er.

/\
WARNING
-According to health organisations, mobile
phones may interfere with the function of
pacemakers. A minimum distance of 20 cm
should be kept between the mobile phone
aerial and the pacemaker.
Not available in all markets. On vehicles with Audi connect
(infotainment)* and Audi phone
box*

Please always observe the information
^>®in

Wi-Fi hotspot on page 202.

(T)
Note
-The maximum range of the Bluetooth
con­

nection is limited to the interior of the
vehi­

cle.
The connection can be susceptible to in­
terference from other electronic devices.
- For information regarding which Bluetooth
connections and functions your mobile
phone supports, contact your mobile net­
work service provider or consult the mobile
device database
at
www.audi.com/blue-

tooth.
•
172

Telephone
- We recommend using the vehicle's Wi-Fi
hotspot* when the car phone* is in use so

that
your mobile phone's apps retain access
to the Internet.
- When the car phone function* is active, Audi
connect (infotainment)* is only available us­
ing
your
own SIM card
^>page
191.
Setting up
Connecting a mobile phone via Bluetooth

Applies
to: vehicles with telephone

Does
this PIN match the PIN on your

Bluetooth
device?
967536

Fig.
159
PIN display for entry on mobile phone
Important
The vehicle must be stationary, and the ignition
must be switched on.
The Bluetooth function and the discoverability
option of the MMI system
Opcge
258 and the
mobile phone must be activated.
The mobile phone you would like to connect must
not be connected to any other Bluetooth device.
The MMI must not be connected to a mobile

phone.

A mini SIM card must not be inserted in the SIM
card reader*.
Connecting a mobile phone

•
Select: |MENU| button
>
Telephone
>
Connect
mobile phone
>
Find new devices > Continue.
The available Bluetooth devices will be shown
on the infotainment display. Or: Select:
|MENU|

button > Settings > left control button > MMI
settings > Connection manager
^>page
257.

•
Select and confirm the desired mobile phone
from the list of Bluetooth devices shown.
• The MMI will generate a PIN for the connection

*Fig.
159.

•
Select and confirm Yes.

•
Enter the PIN to establish a connection on your
mobiLe phone. Or: If the PIN is already being
displayed on your mobile phone, confirm it on
the phone and on the MMI. You have about 30
seconds to enter the PIN.

•
You may need to enter the PIN for your SIM
card
intheMMl".

•
Please note any additional system queries on
your mobiLe phone, e.g. whether the phone
should connect automatically in the future. On
some mobiLe phones, you may also need to
download the directory and allow access to
your messages separately.
After connecting successfully
After the connection has been established suc­
cessfully, you will be shown a short message
con­

taining information on the profiles used to estab­
lish the connection. You can also change the pro­
files afterwards. Select: |MENU| button > Set­
tings > left control button > MMI settings
>
Con­
nection manager
<=$page
257.
In addition, the contacts on the mobile phone are
automatically loaded into the directory of the

MMI.
This may take several minutes, depending
on how many contacts are stored on the mobile

phone.

Applies
to: vehicles with Audi connect (infotainment)

•
If
you
have successfully connected your mobile
phone via the Bluetooth remote SIM Access
Profile, you can use either the embedded SIM
card
2)
or your own SIM card to use Audi
con­

nect infotainment services.

•
Confirm the system query with either Yes or

No.
For more information on Audi connect (in­
fotainment), please refer to
^>page
191.

*•
Yes:
All data connections for all Audi connect
infotainment services will be established by a

CO
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-1'
Not available in all markets. Applies to mobile phones

with
Bluetooth remote SIM Access Profile on vehicles with

Audi
connect (infotainment)* and Audi phone box*.

2)
SIM card installed in vehicle at factory.
173

Telephone
mobile network provider via the embedded SIM

card1)
^page
191. Your mobile phone will be
connected via Handsfree only
^>page
172, and
you will not be able to use the car telephone

function*
^>page
172.

•
No: All data connections for all Audi connect in­
fotainment services will use your own SIM
card.

All connections via the embedded SIM
card1*

will be disconnected, and you will be able to
use the car telephone function*
^>page
172.

You can now use Audi connect infotainment serv­

ices.

Applies to: vehicles with Audi connect (infotainment)

•
You can configure your vehicle's mobiLe Wi-Fi

hotspot*2)
and the Audi connect infotainment
services* immediately after connecting an

rSAP-enabled
mobile phone
^page
191. Or:

Select [TÊT]
button > right control button >
Connection manager
>
right controL button >
Wi-Fi settings.
Using the function Store as default telephone in
the Connection manager, you can store one of
your connected mobile phones as the default
phone
^>page
258.

(T)
CAUTION
Please always observe the information
^©/n

Wi-Fi hotspot on page 202.
- You can adjust further settings for connec­
ted mobile phones using the connection
manager
^>page
257.
- You can also search for the MMI system via
the Bluetooth device search function on
your mobiLe phone.
- Bluetooth devices only have to be bonded

once.
Any devices that have already been
bonded to the MMI system are connected
automatically when the Bluetooth function

11
SIM card installed in vehicle at factory.

2'
Not available in all markets.

3)
The number of possible attempts depends on the SIM

card.

is switched on, the devices are within range
of the car and the ignition is on. The mobile
phone last connected is given priority.
-You will need to authorise the MMI connec­
tion on your mobile phone to enable auto­
matic connection.
- Please note any system queries on your mo­
bile phone, e.g. whether the phone should
connect automatically in the future. On
some mobile phones, you may also need to
download the directory and allow access to
your text messages separately.
- You receive the SIM PIN code from your mo­
bile network service provider together with
the SIM
card.
If
you
enter the SIM PIN code
incorrectly three
times35
in a row, the SIM
card will be be blocked. A PUK (personal un­
blocking key) must be entered in order to
reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car. Depend­
ing on the mobile phone, telephone calls
may be transferred automatically from the
MMI to your mobile phone so that you can
continue talking.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
174