2021 AUDI Q2 service

Audi connect (infotainment)

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- It is only possible to connect a mobile
phone via the remote SIM Access Profile on
vehicles with the Audi phone box.
- Bluetooth devices only have to be bonded

once.
Depending on the mobile phone you
are using, any devices that have already
been bonded to the MMI system are connec­
ted automatically when they are within
range and the ignition is on. You can bond
several mobile phones to the MMI system;
however only one connection is active at a

time.

- You receive the SIM PIN and the PUK from
your mobile network service provider to­
gether with the SIM
card.
If
you
enter the
SIM PIN code incorrectly three
times1)
in a
row, the SIM card will be be blocked. A PUK
(personal unblocking key) must be entered
in order to reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
Option 2.3: Using a personal Wi-Fi hotspot
Applies to: vehicles with Audi connect (infotainment) and per­
sonal Wi-Fi hotspot
Important
The vehicle must be stationary, and the ignition
must be switched on.
Your mobile device and mobile network provider
must support the mobile Wi-Fi hotspot function.
The personal Wi-Fi hotspot on your mobiLe device
must be activated.
Other devices must be permitted to access the
mobiLe hotspot.
Connecting the MMI to a personal hotspot

•
Select:
|MENU|
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings
>
Wi-Fi
>
on.

•
Then select and confirm Network search. The
devices found will be shown on the infotain­
ment display.
• Select and confirm your personal Wi-Fi hotspot
from the List.

•
You may need to enter the password specified
by your mobile device.
• Select and confirm OK.
A
WARNINf

Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicLe is stationary.
Like any loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

(T)
CAUTION
I

The connection via the eSIM card
^>page
191
is disconnected when you use your own SIM

card.
All data connections for all Audi connect
infotainment services will use your SIM
card.

Depending on your network provider, you may
be charged for this service, especially if you
are using the system abroad. We therefore
strongly recommend
that
you use an unlimi­
ted data
plan.
For more information, contact
your service provider.
- The Connection to personal hotspot option

cépage
202 will be switched on
([vf)
auto­
matically during the network search.
- Please contact your mobile network service
provider to find out which functions your
mobiLe device supports.

x)
The number of possible attempts depends on the SIM

card.

195

Audi connect (infotainment)
- Whether other devices can use the mobile
Wi-Fi hotspot depends on your data
plan.

- Audi recommends that you set
a
password
to protect mobile wireless networks from
unauthorised access.
- In order to use Audi connect infotainment
services via a personal Wi-Fi hotspot, you
will need a SIM card with a data option; to
use LTE*, the SIM card will also need to
have an LTE data option.
Configuring using
myAudi
Configuring Audi connect (infotainment)
Applies to: vehicles with Audi connect (infotainment)
Before you first use certain Audi connect infotain­
ment services, it is necessary to configure them
via your personal myAudi account:
- If
you
do
not
yet have a personal myAudi ac­
count, please register on the Internet at
my.audi.com.
- Add your vehicle to your myAudi account.
- Activate/configure the Audi connect infotain­
ment services you require for your vehicle in
your myAudi account.
- When you call up certain Audi connect infotain­
ment services on the MMI, it may be necessary
to also enter your myAudi user
data/PIN
in or­
der to connect the vehicLe to myAudi.
Detailed information on configuration can be
found on the Internet at my.audi.com.
Logging into myAudi in the vehicle
Applies to: vehicles with Audi connect (infotainment)
Before you
use
some Audi connect infotainment
services (e.g. Twitter*), you will need to connect
your vehicle
to
your myAudi account to use the
personal settings stored there.
Please log in using your
myAudi login details:
User name
Login
Co to alternative myAudi PIN entry

Fig.
170 Logging in to myAudi

•
Select:
1MENU|
button
>
Audi connect
>
right
control button > Login.

•
Enter your myAudi user data. Or: Enter your
eight-character myAudi PIN.

•
Confirm the entry with OK.
You can then call up the personal settings from
your myAudi account in the vehicLe.
You will receive your myAudi PIN after setting
up a myAudi account. For more information,
please refer to my.audi.com.
Calling up Audi connect
(infotainment)
Applies to: vehicles with Audi connect (infotainment)

•
London
^
100% i 0,8 mm
•• WISkm/h
5°C-7°C

fH
Online destinations
ff Online traffic information

Fig.
171 Audi connect (infotainment): Home
Important: The requirements for Audi connect in­
fotainment services must be met
^>page
191.

• Select:
|MENU|
button
>
Audi connect.
196

Audi connect (infotainment)

•
If necessary, confirm the message shown by se­
lecting Accept.
The Audi connect infotainment services available
will be listed on the infotainment display

^Fig.
171.
You can also filter the Audi connect infotainment
services by category:

•
Select: 1MENU| button
>
Audi connect
>
left
control button > e.g. Navigation for the Audi
connect infotainment services in the navigation
menu
•=>page
200.
Audi connect
infotainment services
Basic functions
Applies to: vehicles with Audi connect (infotainment)
Specific functions for individual Audi connect in­
fotainment services may be available in the serv­
ice's selection menu
<=s>page
154. Basic functions
can be accessed in the relevant options menu:

•
Select: |MENU| button
>
Audi connect
>
desired
Audi connect infotainment
service
> right
con­

trol button.
Depending on the Audi connect infotainment
service you wish to use, the following basic func­
tions may be available:
Save as a preview*
You can save every Audi connect (infotainment)
service as a preview and have it displayed on the
Audi connect infotainment homepage
(Î)
opage
196, Fig. 171.
Show on map
You can have selected content displayed on the
map and use
it
for route guidance.
Login
Refer to
^>page
196, Logging into myAudi in the
vehicle.

Read"

You can have the MMI read out some types of
content.
Call*
If
a
telephone number has been stored for an en­
try, you can call the number
and,
for example, re­
serve tickets.
Start route guidance
If
an
entry contains a location, e.g. in City

events,
this can be used as a navigation destina­

tion.
The route guidance function will be started
immediately.
Change search area
The search area selected can be changed at any

time.
For more information on search areas,
please refer to
^>page
211.
Closing an Audi connect infotainment service
You can close an Audi connect infotainment serv­
ice at any time and go back to the homepage

^>page
196, Fig. 171, regardless of which func­
tion you were using.
Data plans
Applies to: vehicles with an embedded SIM card
In connection with the eSIM for Audi connect in­
fotainment
services
which use the Wi-Fi hotspot
(e.g. online media), you can purchase data plans
directly in the vehicle from a selected mobile
network provider.
Important:
You must be registered as the eSIM card owner
(SIM owner)
Opage
191 in the mobile network
provider's customer portal and have purchased a
data
plan.
Further information can be found on
the Internet at my.audi.com.
You must have activated the in-car data plan pur­
chases function in the network provider's cus­
tomer
portal.
•

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Not available in all languages.
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Audi connect (infotainment)

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Flight information
Applies to: vehicles with Audi connect (infotainment)
Information on flights and current arrival/depar­
ture times in the search area selected.

•
Select and confirm Flight information.
Train information
Applies to: vehicles with Audi connect (infotainment)
Information on bus stops, train stations and cur­
rent arrival/departure times in the search area

selected.

•
Select and confirm Train information.
You can use the right controL button to select the
train information you require.
City events
Applies to: vehicles with Audi connect (infotainment)
Information on events of different categories in
the search area selected.

•
Select: City events
>
left control button > a
cat­

egory.
Online news
Applies to: vehicles with Audi connect (infotainment)
With this service, you can call up the latest head­
lines from your preferred news providers in the

MMI.

Important: You must have subscribed to news
feeds via your myAudi account and your vehicle
must be connected to myAudi
<^>page
196.

•
Select: Online news > desired news feed
>
a
headline.
© Note
If
you
have not yet subscribed to any personal
news feeds in your myAudi account, pre-con-
figured news feeds will be shown.
Twitter
Applies to: vehicles with Audi connect (infotainment)

You
can
access
the most important functions of
your Twitter account via the MMI.
Important:
You must have linked your myAudi account to
Twitter. Further information can be found on the
Internet at my.audi.com.
You must have linked your vehicle to myAudi

opage
196.

•
Select: Twitter
>
left control button > function
desired (e.g. Trends).
You can choose the following categories in the
Twitter menu:
- My tweets: New tweets and tweets you have
composed are listed.
- Home: All the tweets from people you are
fol­

lowing are displayed.
-Trends: Topics currently being favoured for dis­
cussion within a particular country.
Different functions will be available depending
on the Twitter category you choose:
- New tweet: You can send a new tweet with the
help of ready-made templates or text blocks
created personally using myAudi.
- Refresh: The selected Twitter function is upda­

ted.

- Favourite: You can "favourite" a tweet to show

that
you like it.
- Retweet: You can repost a tweet to share it
with other people.
- Further settings (such as your account,
lan­

guage,
Tweet privacy, and location settings)
cannot be changed in the MMI. If
you
wish
to change anything in these menus, please
do so on the Twitter website itself.
- Further information on the individual
tem­

plates can be found online at my.audi.com.
- You can only connect one Twitter account to
your myAudi account.
199

Audi connect (infotainment)
- Audi connect (infotainment) enables you to
access the Twitter service. Audi cannot
guarantee that these services will be availa­
ble indefinitely; this is the responsibility of
Twitter.
Travel guide
Applies to: vehicles with Audi connect (infotainment)
Using the Audi MMI connect app, you can store
special destinations
on
your mobile device (e.g.
smartphone) and
use
them for route guidance
on the MMI.
Important:
The Audi MMI connect app must have been in­
stalled and started on your mobile device.
You must be logged in to your myAudi account in
the Audi MMI connect app and must have selec­
ted your vehicle.
The Wi-Fi function must be activated on your mo­
bile device and on the MMI.
A network connection must be set up on the MMI

opage
203.

*•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Category Information
>
Trav­

el.

After you call up the travel guide, you will be
shown travel tips for the area you are currently

in.
These include current ratings and the category
they belong to.

•
Press the left control button to change the cat­
egory (e.g. bars nearby).

A WARNING

- MobiLe devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

tapage
282, Front airbags.
® CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- Measurement units, language settings and
times are displayed on the infotainment dis­
play according to the how they are set in the
system settings
^>page
255.
Audi connect (infotainment) in the
navigation system
Applies to: vehicles with navigation system and Audi connect
(infotainment)

•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Navigation.
The following Audi connect infotainment services
are currently available:
- Navigation with Google Earth and Google
Street View
opage
222.
- Online point of interest search with speech
dialogue system (e.g. restaurants): For
plan­

ning a route using the MMI control console

^page
212 and the speech dialogue system

^>page
164.
- Adding a destination to your MMI via your
myAudi account or Google Maps
^>page
222.
- Online traffic information: Up-to-the-minute
reception of information on accidents,
road­

works and other incidents
^>page
226.
- myAudi special destinations: Personal special
destinations can be imported to your MMI di­
rectly in the vehicle as an online update

•=>
page 224.
- Map update: Navigation map updates can be
imported directly into the vehicle via SD card or
as an online update*
ipage
223.
© Note
- The Audi connect infotainment map update
service using an SD card allows you to find
out which software version is installed in
your vehicle. You can then check whether a
200

Audi connect (infotainment)

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new version is available at my.audi.com.
You can also have the new navigation data
installed by an Audi deaLer (carries addition­
al charges).
- Further information on the myAudi special
destinations and the map update can be
found online at my.audi.com.
Audi connect (infotainment) for telephones

Applies
to: vehicles with Audi connect (infotainment)
© CAUTION

•
Select: |MENU| button
>
Audi connect
>
left
control button
>
Communication.
The following Audi connect infotainment services
are currently available:
- Creating contacts on your
PC
via your myAudi
account and loading the contacts into the di­
rectory of your MMI system
^>page
187.
- Dictating text messages or e-mails and having
them read out*
^>page
182, Messages.
Audi connect (infotainment) in the media
menu

Applies
to: vehicles with Wi-Fi audio player and Audi connect

(infotainment)

*•
Select: |MENU| button
>
Audi connect
>
left
control button > Entertainment.
- Wi-Fi audio player: To access the media centre
of your player (e.g. smartphone) connected via
Wi-Fi
<=>
page 238.
- Online media and Internet radio: With assis­
tance from the Audi MMI connect app, this
function allows you to access and operate
vari­

ous online media services using the MMI.
A WARNING
Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is stationary.
Like any Loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

Please always observe the information
=>®
in
Wi-Fi hotspot on page 202.
- Also refer to
opage
204, General notes on
Audi connect (infotainment).
- Please contact an Audi dealer for more in­
formation on Wi-Fi audio players and for a
list of supported devices.
Further options

Applies
to: vehicles with Audi connect (infotainment)

•
Select: |MENU| button
>
Audi connect
>
right
control button.
The following options are available in the over­
view of the Audi connect infotainment services:

Login*

Refer to
^>page
196, Logging into myAudi in the
vehicle.
Connection manager
Refer to
^>page
257.
Licence periods
The validity and the time remaining on your licen­
ces is displayed. If the Licence expiry warning
function is switched on
(vj,
a message will be dis­
played before the licence expires.
Refresh
The content of the Audi connect infotainment
service selected or the entire Audi connect (info­
tainment) list is updated.
Wi-Fi hotspot

Applies
to: vehicles with Wi-Fi hotspot

You
can
use
your MMI system as a Wi-Fi hotspot
for connecting to the Internet on up to eight Wi-
Fi
devices.
Small, light Wi-Fi
devices
that are not
permanently attached to the vehicle must only
be operated from the rear seats while the vehicle
is moving.
Important: The ignition must be switched on.
201

Audi connect (infotainment)

•
Select:
1MENU[
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings.
The following settings can be made:
Wi-Fi
The Wi-Fi hotspot is deactivated when the vehicle
leaves the factory. Switch the Wi-Fi hotspot on
before establishing an Internet connection be­
tween your vehicle and your Wi-Fi device.
-
on:
The
MMI's
Wi-Fi hotspot is activated and
visible to other devices. You can connect your
Wi-Fi device to the MMI.
- off: The MMI's Wi-Fi hotspot is deactivated.
Wi-Fi devices will not be able to connect to the
Internet.

Network
key
The Wi-Fi connection between your vehicle and
the Wi-Fi device (laptop or mobile phone) is en­

crypted.
Before a connection can be established,
you must enter the following values/settings
when setting up your Wi-Fi device (these values
can be edited as required):
-Access point
(SSID):
Name of the Wi-Fi net­
work.
- Password: A random MMI password is set at
the factory. This password can be changed. The
encryption type WPA2 requires the password to
be at least 8 characters
long.
Please select
a
se­
cure password.
- Discoverability: To switch the discoverability of
your Wi-Fi network on
([vj)
or off.
Network
search15

A list of the Wi-Fi networks available near you is

displayed.

Connection to personal hotspot15
The Wi-Fi hotspot of the MMI is activated. The
MMI can establish an Internet connection to a
personal Wi-Fi hotspot (e.g. smartphone). You
can search for your personal hotspot and connect
to the MMI using Network search. For more in­

formation,
please refer to
^>page
195.
Not available in all markets.
This mode is not available if your own mini SIM
card is inserted in the SIM card reader.

A<
i
WARNING
- The Audi connect infotainment services
should only be used via a Wi-Fi hotspot
when the vehicle is stationary or from the
rear seats if the vehicLe is in motion - risk of
accident!
- Mobile devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicLe is being driven. Please also ob­
serve the safety warnings in the chapter on

<3>page
282, Front airbags.
- Do not allow the features of the Wi-Fi hot-
spot to distract you from watching the traf­
fic - taking your eyes off the road can cause
an accident.
© CAUTION
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend that you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad •
202

Audi connect (infotainment)
- SIM card in the card reader* is not a data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM*
or
the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted
-Applies when using the embedded SIM
card:

The data connection costs for Audi connect
infotainment services are included in the
price of Audi connect (infotainment). This
does not include services which use the Wi-
Fi hotspot, such as online media

<^>page
239. These services require
addi­

tional paid data plans
^page
197. For more
information on prices and purchasing,
please visit my.audi.com.
- Applies when using your own SIM
card:
The
connection via the eSIM card
^page
191 is
disconnected when you use your own SIM

card.
All data connections for all Audi
con­

nect infotainment services will use your SIM

card.
Depending on your network provider,
you may be charged for this service, espe­
cially if
you
are using the system abroad.
We therefore strongly recommend
that
you
use an unlimited data
plan.
For more infor­

mation,
contact your service provider.
- Please note that it is your responsibility to
take precautions regarding data protection,
anti-virus protection and protection against
loss of data on mobile devices used to
con­

nect to the Internet via the Wi-Fi hotspot.
© Note
- In vehicles without Audi connect (infotain­
ment)*, the Wi-Fi hotspot can only be used
for the Wi-Fi audio player*. A data connec­
tion to the Internet cannot be established.
- Further information on Audi connect info­
tainment services can be found on the Inter­
net at www.audi.com.
Configuring the data
connection
Applies to: vehicles with Audi connect (infotainment)
A data connection for Audi connect infotainment
services is pre-configured at the factory. Howev­
er, if
a
configuration is
necessary,
you can adjust
the settings as described below.

•
Select:
MENU|
button > right control button >
Connection manager.

•
Select: right control button > Online settings >
Data connection settings.
You can select when you would like the system to
establish an Internet connection in the Data
con­

nection settings menu. The online connection is
ended automatically when a requested Audi
con­

nect infotainment service no longer requires any
further data.
The following options are available:
Connection setup
- with request: A data connection will only be es­
tablished on request.
- no request: A data connection will be establish­
ed automatically
for
the use of Audi connect in­
fotainment services.
- never: A data connection will not be establish­

ed.
It is then not possible to call up Audi
con­

nect infotainment services.
When a data connection has been established, a

symboL
indicating the active data connection ©

^page
161, Fig. 156 appears in the status line

of
the infotainment display.
You can cancel an active data connection manual­
ly by setting the Connection setup option to nev­
er.
Data roaming
The Data roaming function is deactivated when
the vehicle leaves the factory. Data roaming
must be activated
((vj)
before you can use a data
connection abroad. This setting is saved for the
current SIM card/the mobiLe phone currently

connected.
•
203