2021 AUDI Q2 sim

Telephone
A WARNING
- Loose objects can be flung around in the
passenger compartment in the event of
sud­

den driving or braking manoeuvres. This
could result in serious injuries and also
cause you to lose control of the vehicle. Al­
ways keep the centre armrest closed when

driving.

- The mobile phone may become hot while
charging wirelessly. Consider the tempera­
ture of your mobile phone when removing

it.
Take the mobile phone out of the Audi
phone box carefully.
© Note
- The Audi phone box is not available in all
countries. Your Audi dealer will be able to
provide you with more detailed information.
- If the mobile phone is placed in the Audi
phone box in a bag or
a
protective case, this
may interfere with the connection to the ex­
ternal aerial*.
- Any metal objects in the Audi phone box will
prevent the mobile phone from charging
wirelessly or being used to make calls via
the external aerial*.
- The charging time and the temperature vary
depending on the mobile phone being used.
-The ignition must be switched on to charge
a mobile phone in the Audi phone box.
- To avoid malfunctions, ensure that the mo­
biLe phone is correctly placed inside the
Audi phone box.
-The maximum charging capacity is 5 W.
- An enhanced transmission quality cannot be
guaranteed if more than one mobile phone
is placed inside.*
-Audi recommends the use of Audi Genuine
Accessories. Audi has tested these products
for suitability, reliability and safety.
- USB adapters are available from Audi
deal­

ers or specialist retailers.
- When you charge your mobile phone wire­
lessly, the charging procedure may be inter­
rupted if
you
place your remote control key
in the Audi phone box together with the
mobile phone.
Using the telephone
Calling up the telephone

Applies
to: vehicles with telephone

~~ .*|
Call
list

^^
•£?
Favourites

i
'^
Directory

y»
^ Enter
phone number

^^f
I
Text message (SIM card)

Fig.
162 Example: Telephone functions in the selection

menu

i\ï
Enter
number

SI
Text
message
(SIM
card)

I
Text message (MyPhone)

Text
message (Additional phone)

^mail
(MyPhone)

Fig.
163 Example: Further telephone functions in the se­

lection
menu
Important: A mobile phone must be connected
to the MMI
<^>page
173,
or
your own mini SIM
card must be inserted in the SIM card reader*

^>page
176.
• Select: |MENU| button
>
Telephone > left
con­

trol button.
The following telephone functions are available

*Fig.
1621'*
Fig.
163:

® Call
list 179

©
Favourites 181
(D Directory 185
(4) Enter number 179

(D
Text message (SIM card)*/Text
message (MyPhone)VText message
(additional phone)* 182
(6)
E-mail
(MyPhone)*/E-mail
(addi­
tional phone)* 183
Your mobile phone's device name is displayed in
the Telephone menu, e.g. Text message (My­
Phone)
^>Fig.
163.
178

Telephone
Messages
Text messages
Applies to: vehicles with car telephone function or mobile
phones with Bluetooth Message Access Profile
Depending
on
your mobile phone and your mo­
bile phone contract, you may be able to send and
receive text messages via the MMI.
You
can also
use the
speech
dialogue system* to dictate text
messages.
Important
Your own mini SIM card with a messaging option
must be inserted in the control console's SIM
card reader*
^>page
176, Fig. 160.
Or: A mobile phone with Bluetooth MAP (Mes­
sage Access Profile) must be connected to the
MMI
^page
173.

>
SeLect:
|TEL|
button > left control button
>
Text
message (SIM card)*/Text message (My-
Phone)/Text message (additional phone)*.
Write new text message
SeLect and confirm Write new text message.
- To use a template: Select and confirm the
tem­

plate you require from the list.
- To enter your own text*: Select and
confirm
Do
not use template. Enter
a
text using the MMI
touch
pad*
or the speller for letters/numbers.
- Enter one or more recipients.
- Select and confirm Send.
Dictate text
message^

Refer to
^page
167, Messages -Audi connect
(infotainment).
Inbox
All the text messages you have received are dis­

played.

Sent
All the text messages you have sent are dis­

played.

Outbox
All the text messages to be sent are displayed.
Drafts
All the text messages which have been stored but
not yet sent are displayed.
- Please note that, depending on your SIM
card (e.g. if
you
are using a Multi SIM card),
you may need to activate the function for
sending and receiving text messages. For
further information, contact your mobile
network service provider or refer to the op­
erating instructions for your mobile phone.
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
- In order to send text messages via the MMI,
you will require a mobile phone with the
Message Access Profile which also supports
sending messages.
Message options
Applies to: vehicles with car telephone function or mobile
phones with Bluetooth Message Access Profile

•
Select: [TEL] button > left control button
>
Text
message (SIM card)/Text message (My-
Phone)/Text message (additional phone)* >

Inbox/Sent/Outbox >
right control button.
The following options may be available depend­
ing on which menu you have selected:
Storing a text message as a template
There are already ten text message templates
stored on the MMI. You can store up to ten
addi­

tional templates.
- Create a text message.
- SeLect and confirm Store as template.
Continue with last text message
You can continue with the text message you last

edited.
•

l)
Only available with Audi connect (infotainment).
182

Telephone

CO

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Reply*
You can reply to a text message you have selec­
ted in the Inbox.
Forward
You can forward a text message you have selec­
ted to another recipient.

Resend*

You can re-send a text message you have selec­

ted.

Delete this text message*
You can delete a text message you have selected.
Read1)
You can have the MMI read an opened text mes­
sage
to
you.
Delete text messages from SIM
A crossed-out envelope symbol is displayed in the
status line of the infotainment display if the SIM
card memory is
full.
You can still send text mes­
sages but will not be able to receive any new

ones.
Select Delete sent text messages to delete
all sent text messages from the SIM
card.
Select
Delete read text messages to delete all read text
messages from the SIM
card.

Text message settings*
Activate Text message notifications to have a no­
tification displayed when a new text message is

received.
An envelope symbol
El
is displayed in
the status line of the infotainment display if
there are any new text messages.
The number of your mobile network service pro­
vider's Text message centre is displayed. If no
number has been stored, you can enter the num­
ber of the text message centre. For more infor­

mation,
contact your service provider.
Text
msg
diet,
declaration of
consent2):
Agree­
ment that spoken data are forwarded to the serv­
ice provider via AUDI AG.

11
Not available in all languages.

2)
Only available with Audi connect (infotainment).
Connection manager
Refer to
^>page
257.
Wi-Fi settings
Refer to
^>page
201.
Telephone settings
Refer to
^>page
187.

(T)
Not
Messages deleted using the MMI are also au­
tomatically deleted on the mobiLe phone.
E-mail*
Applies to: mobile phones with Bluetooth Message Access
Profile
Depending
on
your mobile phone, you may be
able to send and
receive
e-mails
via the MMI.

You
can also use the speech dialogue system* to
dictate e-mails.
Important: A mobile phone with Bluetooth MAP
(Message Access Profile) must be connected to
the MMI
*$page
173. Please refer to the operat­
ing instructions foryour mobiLe phone to find out
whether it supports this function.

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button >
E-mail
(MyPhone)/E-mail (addi­
tional phone)*.
Write new e-mail
SeLect and confirm Write new e-mail.
- To use a template: SeLect and confirm the tem­
plate you require from the
list.

- To enter your own text*: Select and confirm Do
not use template. Enter
a
text using the MMI
touch
pad*
or the speller for letters/numbers.
- Enter one or more recipients.
- Select and confirm Send.
Dictate
e-mail2)

Refer to
^>page
167, Messages - Audi connect
(infotainment).
183

Telephone

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Listening
to
voicemaiL

messages

Applies
to: vehicles with telephone

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button. Select and confirm Call list/Direc­
tory/Favourites
>
Mailbox.
- To enter the mailbox number: Enter the num­
ber desired. Select and confirm
OK.

- To dial the mailbox number: Select and
con­

firm Mailbox.
® Note
- This service must be
set up
and activated
by

your mobiLe network service provider before
you can use
it. For
more information,
con­

tact your service provider.
-The mailbox number depends on your serv­
ice provider.
Directory
Calling
up the
directory

Applies to: vehicles with telephone

After a mobile phone has been connected suc­
cessfully,
the
contacts from
the
mobile phone
are automatically imported into
the
directory
of

the MMI system.

Telephone:
directory

Î5fc
Which contact are you looking for?

e.g.
"John
Smith"

•
Mailbox
•
Smith,
John
• Muster, Manfred
• Schmidt,
Ralf

Fig.
166
Directory
Important: You must have stored a contact
on

your mobile phone.

*•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button > Directory.
- To call a contact: Select and confirm a contact
in
the
directory. The telephone numbers
for the

contact you have selected will appear. Select
and confirm a phone number
to
start the
call.

- To use the search function: Refer
to

^>page
160.

The contacts are displayed
in
alphabetical order;
they can be sorted by first name/surname

^page
189,
Sort order.
You can connect several different mobile phones
to
the
MMI system,
or
use different mini
SIM

cards
in the
SIM card reader*, allowing you
to

manage up
to
four private directories.
You can open
the
directory via the Telephone
menu and
via the
Navigation* menu.

y
Note
-
For
more information
on the
search func­

tion,
please refer
to
^>page
160.

- Please pay attention
to
any synchronisation
queries on your mobile phone. You must
confirm any synchronisation queries from
the directory before
the
contacts can
be
loa­
ded from your mobiLe phone into
the MMI

directory.
- Which contacts are displayed
on the MMI

depends on
the
mobile phone you
are
using.
For more information
on
which mobile
phones are supported, please
go
online

(e.g.
www.audi.com/bluetooth)
or
contact
an Audi dealer.
- The system will always display the directory
of the mobile phone currently connected.
-
In
certain cases, contacts from a mobile
phone may
not
be transmitted
in
alphabeti­
cal order.
If
there are
too
many entries,
con­

tacts with certain initial letters may
not be

displayed
on the
MMI system.
-
If
your own mini SIM card
is
inserted
in the

SIM card reader*
^>page
176, the
SIM card
entries and
the
contacts
in the
local
MMI

memory are displayed.
- The contacts
in the
local MMI memory are
visible anytime and are therefore
not
pro­
tected against access
by
other users.
185

Telephone
Using contacts from another mobile phone
Applies to: vehicles with Audi connect (infotainment) and
Audi phone box
If your own mini SIM card is inserted in the SIM
card reader and is used for telephone calls, you
can
access
the directory on another mobile
phone.
Important: A mini SIM card must be inserted in
the SIM card reader.

•
Refer to
opage
258, Directory.
- When the MMI system has downloaded the
directory from the mobile phone, the
con­

tacts from the SIM card will no longer be
shown in the MMI directory.
- When you switch the ignition on again after
switching it off and leaving the car, the MMI
system will load the mobile phone's directo­
ry if the phone is within range and Blue­
tooth is activated both on the phone and on
the MMI system. If this is not the case, the
MMI system
wiLl
show the contacts from the
mini SIM card in the SIM card reader.
Searching for a contact
Applies to: vehicles with telephone

•
Select:
IMENU|
button
>
Telephone > left
con­

trol button > Directory.

•
To Limit the search, enter the initials of the
con­

tact you are looking for individually in the entry

field,
separating them with a space. Enter
addi­

tional Letters if necessary.

•
Select and confirm a contact in the directory.
The telephone numbers for the contact you
have selected will appear.

•
SeLect and confirm a phone number to start the

call.

scrolling speed depends on the number of
entries in the List.
- For more information on the search func­

tion,
please refer to
^page
160.
Show contact details*
Applies to: vehicles with telephone

You
may
be
able to have contact details dis­
played, depending on the equipment in your
ve­

hicle.
John Smith

m

,n
0049841123456
£

B
001701239873

BE
Berlin

m
[email protected]

m
'

1

Fig.
167 Show contact details

(i)
Note
- You can scroll rapidly through long lists by
turning the rotary pushbutton quickly. The

•
SeLect:
|MENU|
button
>
Telephone
>
left
con­

trol button.

•
Select and confirm Directory
>
a contact from
the directory.

•
SeLect: right control button > Show contact de­

tails.

-
Call:
Select and confirm the desired telephone
number.
- Navigation: To start navigating, select and
con­

firm the desired address. SeLect and confirm
Start route guidance.
Press the right control button to
caLl
up further
options for the contact details.
Add navigation destination
To start navigating, select and confirm the de­
sired address. Select and confirm Start route
guidance.
Read
contact1}

The MMI system automatically creates a name
tag for each contact in the directory, which you
can have the system read to you.

x)
Not available in all languages.
186

Telephone
Import contacts/Export contacts
Refer to
^>page
187.
Download directory
To update the contacts in the MMI, you can
download the contacts from your mobile phone
manually. Depending on the mobile phone you
are using, the Bluetooth connection may have to
be disconnected and re-established before you
can update the contacts.
Hiding contacts without a number
If this function is switched on
0
and if no num­
ber has been stored for
a
contact, the contact is
displayed greyed out in the directory.
Troubleshooting
Applies to: vehicles with telephone
Subject
Connecting the mobile phone to

the
MMI fails.
The mobile phone does not sup­
port the remote SIM Access Pro­
file (e.g. iPhone).
Using the MMI with two SIM
cards (in the SIM card reader
oncf

in a mobile phone).
After the mobile phone was
con­

nected not all/none of the
con­

tacts were loaded into the MMI.
Advice
Check if the requirements for connecting a mobile phone are met

^>page
173.
Or: Check if
you
have accidentally declined the PIN for setting up
the connection on your mobile phone. If necessary, repeat the
connection procedure
^>page
173.
Insert your own mini SIM card in the SIM card reader* and use the
functions of the car telephone kit independently of your mobile

phone.

When the mini SIM card is inserted, you can also use the contacts
from your mobile phone by connecting the mobiLe phone to the
system via the Directory profile
^>page
258.
The MMI only ever accesses one SIM card at
a
time. A mini SIM
card inserted in the SIM card reader* has priority over one in a mo­
bile phone.
However, you can still access the contacts on another mobile
phone via Bluetooth if
a
mini SIM card is inserted
^>page
258.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.

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189
Directory settings
Applies to: vehicles with telephone

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button > Directory
>
right control button >
Directory settings.
Memory capacity
The Memory capacity of the directory will be dis­

played.

You can manage up to 17,000 contacts with the
directory. Up to 4,000 contacts can be loaded
from your mobile phone into each directory, and
up to 1,000 contacts can be imported from a
storage device.
Sort order
You can sort the contacts in your directory alpha­
betically according to their surname or first

Telephone
Subject
Some telephone functions are
greyed out/not available.
Some telephone functions are
greyed out/not available, even
though the mobiLe phone sup­
ports them.
Applies to vehicles with Audi
phone box: The mini SIM card in
the SIM card reader* cannot be
connected as an additional

phone*.

Applies to vehicles with Audi
phone box: Your mobile phone
cannot be charged wirelessly or
the charging procedure is inter­

rupted.

Advice
The telephone functions will depend on the mobile network serv­
ice provider and the mobile phone used. For further information,
please contact your mobile network service provider, see the oper­
ating instructions for your mobile phone, or consult the Audi "Tes­
ted mobile phones" database located at
www.audi.com/blue-

tooth.

On corporate phones, some Bluetooth settings may not be com­
patible with the system or the Bluetooth function of your mobile
phone may have been deactivated. For more information, contact
your system administrator.
Applies to vehicles with Audi phone box: Check if the require­
ments for connecting a mini SIM card have been met
^>page
176.
Insert your own mini SIM card in the SIM card reader* and then
connect
a
mobile phone to the MMI system via Bluetooth as an
additional phone*. You can then use the Switch primary & addi­
tional phone function
<^>page
175.
Applies to vehicles with Audi phone box: Check whether your mo­
bile phone is Qi compatible.
Check
that
your mobile phone is on the middle of the phone sym­
bol in the Audi phone box and that there are no other objects in
the Audi phone box.
Do not place your remote control key in the Audi phone box to­
gether with your mobile phone.
190

Audi connect (infotainment)

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Audi connect
(infotainment)
Introduction
Applies to: vehicles with Audi connect (infotainment)
Audi connect infotainment services allow online
information to be transmitted directly and inte­
grated into the vehicle.
Depending on the equipment in your vehicle,
Audi connect infotainment services are available
using the options given below.
Only use Audi connect infotainment services
when the traffic conditions allow you to do so
safely - risk of accident! Please always ob­
serve
<^>page
152, Notes on traffic safety.
Refer to
^>page
204, General notes on Audi
connect (infotainment) before using.
Option 1: Using the
embedded SIM card
Applies to: vehicles with an embedded SIM card
The data connection for the Audi connect info­
tainment services is established via an embedded
SIM card
(eSIM
card) fitted in the vehicLe. You
can use Audi connect infotainment services right
away.
© CAUTION
- The data connection costs for Audi connect
infotainment services are included in the
price of Audi connect (infotainment). This
does not include services which use the Wi-
Fi hotspot, such as online media

<=>page
239. These services require
addi­

tional paid data plans
^>page
197. For
more information on prices and purchasing,
please visit my.audi.com.
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend that you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad
- SIM card in the card reader* is not
a
data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM* or the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted
- To make phone calls, you can connect
a
mo­
bile phone via the Bluetooth remote SIM Ac­
cess Profile*
^>page
193 or the Bluetooth

handsfree
profile
^>page
173.
- A data connection for Audi connect infotain­
ment services is pre-configured at the facto­
ry. However, if configuration is necessary,
you can change the data connection settings
at any time
^>page
203.
Option 2: Using your
own SIM card
Introduction
Applies to: vehicles with Audi connect (infotainment)
Your own SIM card will be used for all data
con­

nections.
You have the following options for using your
own SIM
card:

- Using the SIM card reader*
^>page
192
191