2021 AUDI Q2 phone

Telephone
- We recommend using the vehicle's Wi-Fi
hotspot* when the car phone* is in use so

that
your mobile phone's apps retain access
to the Internet.
- When the car phone function* is active, Audi
connect (infotainment)* is only available us­
ing
your
own SIM card
^>page
191.
Setting up
Connecting a mobile phone via Bluetooth

Applies
to: vehicles with telephone

Does
this PIN match the PIN on your

Bluetooth
device?
967536

Fig.
159
PIN display for entry on mobile phone
Important
The vehicle must be stationary, and the ignition
must be switched on.
The Bluetooth function and the discoverability
option of the MMI system
Opcge
258 and the
mobile phone must be activated.
The mobile phone you would like to connect must
not be connected to any other Bluetooth device.
The MMI must not be connected to a mobile

phone.

A mini SIM card must not be inserted in the SIM
card reader*.
Connecting a mobile phone

•
Select: |MENU| button
>
Telephone
>
Connect
mobile phone
>
Find new devices > Continue.
The available Bluetooth devices will be shown
on the infotainment display. Or: Select:
|MENU|

button > Settings > left control button > MMI
settings > Connection manager
^>page
257.

•
Select and confirm the desired mobile phone
from the list of Bluetooth devices shown.
• The MMI will generate a PIN for the connection

*Fig.
159.

•
Select and confirm Yes.

•
Enter the PIN to establish a connection on your
mobiLe phone. Or: If the PIN is already being
displayed on your mobile phone, confirm it on
the phone and on the MMI. You have about 30
seconds to enter the PIN.

•
You may need to enter the PIN for your SIM
card
intheMMl".

•
Please note any additional system queries on
your mobiLe phone, e.g. whether the phone
should connect automatically in the future. On
some mobiLe phones, you may also need to
download the directory and allow access to
your messages separately.
After connecting successfully
After the connection has been established suc­
cessfully, you will be shown a short message
con­

taining information on the profiles used to estab­
lish the connection. You can also change the pro­
files afterwards. Select: |MENU| button > Set­
tings > left control button > MMI settings
>
Con­
nection manager
<=$page
257.
In addition, the contacts on the mobile phone are
automatically loaded into the directory of the

MMI.
This may take several minutes, depending
on how many contacts are stored on the mobile

phone.

Applies
to: vehicles with Audi connect (infotainment)

•
If
you
have successfully connected your mobile
phone via the Bluetooth remote SIM Access
Profile, you can use either the embedded SIM
card
2)
or your own SIM card to use Audi
con­

nect infotainment services.

•
Confirm the system query with either Yes or

No.
For more information on Audi connect (in­
fotainment), please refer to
^>page
191.

*•
Yes:
All data connections for all Audi connect
infotainment services will be established by a

CO
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<

-1'
Not available in all markets. Applies to mobile phones

with
Bluetooth remote SIM Access Profile on vehicles with

Audi
connect (infotainment)* and Audi phone box*.

2)
SIM card installed in vehicle at factory.
173

Telephone
mobile network provider via the embedded SIM

card1)
^page
191. Your mobile phone will be
connected via Handsfree only
^>page
172, and
you will not be able to use the car telephone

function*
^>page
172.

•
No: All data connections for all Audi connect in­
fotainment services will use your own SIM
card.

All connections via the embedded SIM
card1*

will be disconnected, and you will be able to
use the car telephone function*
^>page
172.

You can now use Audi connect infotainment serv­

ices.

Applies to: vehicles with Audi connect (infotainment)

•
You can configure your vehicle's mobiLe Wi-Fi

hotspot*2)
and the Audi connect infotainment
services* immediately after connecting an

rSAP-enabled
mobile phone
^page
191. Or:

Select [TÊT]
button > right control button >
Connection manager
>
right controL button >
Wi-Fi settings.
Using the function Store as default telephone in
the Connection manager, you can store one of
your connected mobile phones as the default
phone
^>page
258.

(T)
CAUTION
Please always observe the information
^©/n

Wi-Fi hotspot on page 202.
- You can adjust further settings for connec­
ted mobile phones using the connection
manager
^>page
257.
- You can also search for the MMI system via
the Bluetooth device search function on
your mobiLe phone.
- Bluetooth devices only have to be bonded

once.
Any devices that have already been
bonded to the MMI system are connected
automatically when the Bluetooth function

11
SIM card installed in vehicle at factory.

2'
Not available in all markets.

3)
The number of possible attempts depends on the SIM

card.

is switched on, the devices are within range
of the car and the ignition is on. The mobile
phone last connected is given priority.
-You will need to authorise the MMI connec­
tion on your mobile phone to enable auto­
matic connection.
- Please note any system queries on your mo­
bile phone, e.g. whether the phone should
connect automatically in the future. On
some mobile phones, you may also need to
download the directory and allow access to
your text messages separately.
- You receive the SIM PIN code from your mo­
bile network service provider together with
the SIM
card.
If
you
enter the SIM PIN code
incorrectly three
times35
in a row, the SIM
card will be be blocked. A PUK (personal un­
blocking key) must be entered in order to
reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car. Depend­
ing on the mobile phone, telephone calls
may be transferred automatically from the
MMI to your mobile phone so that you can
continue talking.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
174

Telephone
Operating two phones via the MMI
Applies to: vehicles with Audi phone box

You
can connect two mobile phones to the MMI
system using the Audi phone box (e.g. your
busi­

ness mobile as the primary phone and your
per­

sonal mobile as an additional phone).
You
can
then be reached inside the vehicle on both mo­
bile phones.
The first mobiLe phone that you connect is shown
as the primary phone on the MMI system. The
second mobile phone is connected as an
addi­

tional phone.
The system will always display the phone book on
the primary phone while it is connected. To use
the phone book on the additional phone, you
have to swap the primary phone and additional
phone
^>page
175.
Connecting a mobile phone as the primary
phone
Connect your mobile phone to the MMI system
via Bluetooth. The first mobiLe phone that you
connect is shown as the primary phone on the
MMI system.
Refer to
^page
173,
Connecting a mobile phone
via Bluetooth.
Connecting a mobile phone as an additional
phone
Important: A mobile phone must be connected
to the MMI system as the primary phone. Or:
Your own mini SIM
card15
for making and receiv­
ing calls must be inserted in the SIM card
read­

er*.

CO

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Select:
|MENU|
button
>
Telephone > right
con­

trol button > Connect additional phone.
Refer to
^>page
173,
Connecting a mobile phone
via Bluetooth.
For example, you have connected your business
mobile to the MMI system as the primary phone
and your personal mobile as the additional

phone.
To call
a
contact stored in your personal

x)
Not available in all markets. On vehicles with Audi connect
(infotainment)* and Audi phone box*
phone book, you now have to swap the primary
phone with the additional phone because the sys­
tem always displays the phone book from the
pri­

mary phone.
Inserting your own mini SIM card in the SIM
card reader*
Important: The MMI must not be connected to a
mobile phone.
Refer to
^>page
176,
Making and receiving calls
using your own mini SIM card.
If
you
want to use your mini SIM card in the SIM
card reader* as an additional phone, please refer
to
*$page
189.
Swapping the primary phone and additional
phone
Important: A primary phone and additional
phone must be connected.
To swap the primary phone with the additional
phone, select:
|MENU|
button
>
Telephone
>
right
control button > Switch primary & additional
phone.
- Please note that the system only ever dis­
plays the directory on the primary phone.
- Please note that, when your mini SIM card is
inserted in the SIM card reader*, any mobile
phones for making and receiving calls which
are already connected to the MMI via Blue­
tooth will be disconnected.
- You can see in the connection manager

^>page
257 whether your mobile phone is
connected as a primary phone or an
addi­

tional phone. Or: The device name of the
primary phone connected to the system

(e.g.
MyPhone) is displayed in the Tele­
phone menu.
- If the primary phone is not connected to the
MMI automatically when the ignition is
switched on, e.g. because it is out of range
of the vehicle or because the Bluetooth
function is switched off, a phone which was

175

Telephone
previously connected as an additional phone
will be connected automatically as the
pri­

mary phone.
-You can send and receive messages on both
the primary phone and additional phone

^>page
178, Fig. 162. You do not have to
swap the primary phone and additional
phone to do so.
- Using the function Store as default tele­
phone in the Connection manager, you can
store one of your connected mobile phones
as the default phone
^>page
258.
Making and receiving calls using your own
mini SIM card
Applies to: vehicles with Audi connect (infotainment) and
Audi phone box

Fig.
160 Mini SIM card (actual size)
The SIM card reader is located in the glove
box@
^>page
10, Fig. 2.
With this telephone
option15,
you can be reached
on the telephone number of your own SIM card in
the SIM card reader. Depending on the type of
mini SIM
card,
this may be the same number as

for
your current mobile phone contract (twin/
Multi SIM card) or another number from a differ­
ent mobile phone contract.
Important
The vehicle must be stationary, the ignition must
be switched on and the Telephone menu must
have been called up.
Using your own mini SIM card
• The missing corner of the mini SIM card should
be at the front Left. Slide the mini SIM card into
the slot in the SIM card reader
of/g.
160 until
you feel it engage.

•
If requested, enter the PIN code for your mini
SIM card
in
the MMI.

•
SeLect and confirm OK.

•
To allow the MMI to connect automatically in
the future, select and confirm Yes.

•
Select and confirm either Telephone installed
in vehicle (SIM card) or Personal mobile
phone (Bluetooth).
Telephone installed in vehicle (SIM card): The
external car aerial is used. The SIM card is used
for phone calls and Audi connect (infotainment)*.
Personal mobile phone (Bluetooth): The exter­
nal car aerial is only used in conjunction with the
Audi phone box. The mini SIM card in the card
reader is only used for Audi connect (infotain­
ment)*.
You can set whether you would also like the sys­
tem to establish a data connection for the Audi
connect infotainment services*
^>page
193.
Please observe the notes on using Audi connect
(infotainment)
°=>page
191.
After connecting successfully
After connecting successfully, either one or two
symbols (depending on the connection type) will
appear in the status line of the infotainment dis­
play to indicate the signal strength
(§)/©
tapage
161, Fig. 156.
You can go back and change whether
caLls
are
made using the mini SIM card in the SIM card
reader
or
your mobile phone by selecting the

x)
Not available in all markets.
176

Telephone

|MENU|
button
>
Settings
>
left control button >
MMI settings > Connection manager

•=>
page 257.
In addition, the contacts on the mobile phone are
automatically loaded into the directory of the

MMI.
This may take several minutes, depending
on how many contacts are stored on the mobile

phone.

Removing a mini SIM card
• Briefly press the mini SIM
card.
The card will
then eject from the slot. Remove the mini SIM

card.

© CAUTION
-To avoid damaging the SIM card reader, on­
ly use mini SIM cards
(25
mm x
15
mm)

^Fig.
160. Please contact your service pro­
vider for more information on mini SIM

cards.

- Should you have inserted a different SIM
card size in the SIM card reader, do not un­
der any circumstances attempt to remove it
yourself as this may damage the SIM card
reader. Please contact
a
qualified workshop.
- If
you
use SIM card adapters, the vibrations
caused by the movement of the vehicle may
cause the SIM card to become detached
from the adapter - risk of damage to the
SIM card reader.
If your mobile phone does not support the re­
mote SIM Access Profile (e.g. iPhone), you can
use the contacts from your mobile phone by
connecting the mobiLe phone to the system
via the Directory/contacts profile

•=>
page 258.
Using the Audi phone
box

Applies
to: vehicles with Audi phone box

You
can use the Audi phone box to charge your
mobile phone's battery.
You
can use the vehicle's
external aerial to make calls, which reduces
radi­

ation in the vehicle and also ensures better re­
ception quality.*

Fig.
161 Audi phone
box
with
connections
The Audi phone box is Located in the centre
con­

sole beneath the armrest©
opage
10, Fig. 2
Important: A mobile phone must be connected
via Bluetooth
^>page
173.
The following options are available:
- To establish a connection with the external car

aerial15:
Place your mobiLe phone onto the
mid­

dle of the telephone symbol in the Audi phone
box
^>Fig.
161 with the phone's display facing
upwards. When doing so, make sure that there
are no objects between the Audi phone box and
the mobile phone.
- To charge a mobile phone wirelessly: Place
your
Qi
compatible25 mobile phone onto the
middle of the
<]>
symbol in the Audi phone box

oFig.
161 with the phone's display facing up­
wards. The mobile phone
wiLl
be charged.
- To charge a mobile phone via a USB adapter:
Connect your mobile phone to the USB charging

socket
(TjoF/g.
161 using a USB adapter cable.
You can charge your mobiLe phone using special
USB adapters
^>page
240, Fig. 196. •

CO

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< 00

^
Not available in all markets. Additional car telephone

function
only with Audi connect (infotainment)*.

2)
The Qi standard enables you to charge your mobile phone

wirelessly.

177

Telephone
A WARNING
- Loose objects can be flung around in the
passenger compartment in the event of
sud­

den driving or braking manoeuvres. This
could result in serious injuries and also
cause you to lose control of the vehicle. Al­
ways keep the centre armrest closed when

driving.

- The mobile phone may become hot while
charging wirelessly. Consider the tempera­
ture of your mobile phone when removing

it.
Take the mobile phone out of the Audi
phone box carefully.
© Note
- The Audi phone box is not available in all
countries. Your Audi dealer will be able to
provide you with more detailed information.
- If the mobile phone is placed in the Audi
phone box in a bag or
a
protective case, this
may interfere with the connection to the ex­
ternal aerial*.
- Any metal objects in the Audi phone box will
prevent the mobile phone from charging
wirelessly or being used to make calls via
the external aerial*.
- The charging time and the temperature vary
depending on the mobile phone being used.
-The ignition must be switched on to charge
a mobile phone in the Audi phone box.
- To avoid malfunctions, ensure that the mo­
biLe phone is correctly placed inside the
Audi phone box.
-The maximum charging capacity is 5 W.
- An enhanced transmission quality cannot be
guaranteed if more than one mobile phone
is placed inside.*
-Audi recommends the use of Audi Genuine
Accessories. Audi has tested these products
for suitability, reliability and safety.
- USB adapters are available from Audi
deal­

ers or specialist retailers.
- When you charge your mobile phone wire­
lessly, the charging procedure may be inter­
rupted if
you
place your remote control key
in the Audi phone box together with the
mobile phone.
Using the telephone
Calling up the telephone

Applies
to: vehicles with telephone

~~ .*|
Call
list

^^
•£?
Favourites

i
'^
Directory

y»
^ Enter
phone number

^^f
I
Text message (SIM card)

Fig.
162 Example: Telephone functions in the selection

menu

i\ï
Enter
number

SI
Text
message
(SIM
card)

I
Text message (MyPhone)

Text
message (Additional phone)

^mail
(MyPhone)

Fig.
163 Example: Further telephone functions in the se­

lection
menu
Important: A mobile phone must be connected
to the MMI
<^>page
173,
or
your own mini SIM
card must be inserted in the SIM card reader*

^>page
176.
• Select: |MENU| button
>
Telephone > left
con­

trol button.
The following telephone functions are available

*Fig.
1621'*
Fig.
163:

® Call
list 179

©
Favourites 181
(D Directory 185
(4) Enter number 179

(D
Text message (SIM card)*/Text
message (MyPhone)VText message
(additional phone)* 182
(6)
E-mail
(MyPhone)*/E-mail
(addi­
tional phone)* 183
Your mobile phone's device name is displayed in
the Telephone menu, e.g. Text message (My­
Phone)
^>Fig.
163.
178

Telephone
Dialling a number
Applies to: vehicles with telephone

CO

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IN
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•-i

00
Call list
-ï3
Enter phone number
Please enter a phone number.
0800AUDISERVI

Fig.
164 Speller for numbers
MyPhone: Call list
Huber, Anton

B*
Mayer, Susanne
Schmidt,
Ralf

!
/01237890

2014-03-18

12:25
PM

2014-03-18

11:45
AM

2014-03-18

1:40 PM

2014-03-18

Fig.
165 Dialling a telephone number from the call list

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button.
Call list
Important: The call list must contain a telephone
number.
Turn the rotary pushbutton to show the call list.
Select and confirm the desired telephone num­
ber in the call List.
Symbols in the call
UstoFig.
165:

(T)
Missed calls
(2) Numbers dialled
(D Received calls
SeLect: a contact from the list
>
right control but­

ton.

-
Call:
To call the selected contact.
- Connect additional phoneVSwitch primary &
additional phone*: Refer to
^page
175.
- Edit number before making
call:
To edit a tele­
phone number before making a
call.
Select and
confirm OK to use the changes. Or: Press the
Left control button to go back without making
the changes.
- Send text message: To send the selected
con­

tact
a
text message.
- Delete call list: Select and confirm if
you
wish
to Delete this entry or Delete all entries.
- Store as favourite: To store the selected
con­

tact as a favourite.
- Show contact details: Refer to
opage
186.
- Connection manager: Refer to
^>page
257.
- Bluetooth settings: Refer to
=>page
258.
- Online settings: Refer to
^page
258.
- Wi-Fi settings: Refer to
<=>page
201, Wi-Fi
hotspot.
-Telephone settings: Refer to
^>page
187.
Favourites
Important: A telephone number or
a
contact
must have been added as a favourite

^>page
181.
Select and confirm a favourite in the favourites
list.
Directory
Important: You must have stored a contact on
your mobile phone.
SeLect and confirm a telephone number in the di­
rectory
Opage
185.
Enter number
- To enter a telephone number using numbers:
Enter
a
telephone number using the speller for
numbers
^>Fig.
164.
- To enter a telephone number using letters: Se­
lect and confirm
|ABC|
using the speller for
numbers. Enter
a
series of letters, e.g. AUDI-

SERVICE
using the speller for letters.
- To dial a telephone number: Select and
con­

firm
Or: Push the rotary pushbutton
down­

wards. Select and confirm OK.
-To delete letters/numbers individually: Select
and confirm

- To delete all the numbers/letters you have en­
tered at once: With the selection line activated,
turn the rotary pushbutton to
and press and
hold the rotary pushbutton. Or: Select the right
control button > Clear entry field.
179

Telephone
Answering/ending a call
Applies to: vehicles with telephone
- To answer a
call:
Select and confirm Answer.
- To decline a
call:
Select and confirm Ignore.
- To mute an active
call:
Select and confirm

Mute.

- To end a call/cancel the dialling process: Se­
lect and confirm End
call.

Caller information: Depending on whether the
caller is stored in the directory and whether the
telephone number is transmitted with the
call,

the caller's name, his/her telephone number or
Unknown will appear on the infotainment dis­
play. A photo of the caller may also be shown if
one has been assigned to the contact in your mo­
biLe phone and transmitted to the MMI. You can
find out if your mobiLe phone supports this func­
tion by asking your mobile network provider,
con­

sulting your mobile phone's operating manual or
visiting www.audi.com/bluetooth.
- Media playback or the radio
is
muted auto

matically
during a call
- A symbol is displayed in the status line of
the infotainment display if there are any
missed calls
(f)
<^>page
161, Fig. 156
During a telephone call
Applies to: vehicles with telephone
Important: A call must be in progress.

•
End
call:
You can end the
call.

•
Send tone sequence: You can enter DTMF
tones ("touch-tones") directly using the speller
for numbers. These are then sent to the person
you are speaking to.

•
Further call options: Press the right control

button.

The following options may be available during a
call depending on the mobile phone being used
and the type of connection:
-To answer
a
further
call:
If
you
are already talk­
ing on the phone when someone else calls, se­
lect Answer to place the current call on hold
and to answer the incoming
call.
If
you
select
Ignore, the incoming
call
will be declined.
- To answer
a
further call when you are talking
on the phone and have another call on
hold:
Se­
lect Replace. The current call will be replaced
by the incoming
call.

-To mute an incoming
call:
Select and confirm

Mute.

- Further
call:
Select Find contact
>
Call list/Di­
rectory/Favourites > an entry from the
list.

Switch microphone off: If
you
select and confirm
this option, the caller will no longer be able to
hear
you;
you will still be able to hear the caller.
SeLect and confirm Switch microphone on to
switch the microphone back on.
Hold/Resume: You can put
a
call on hold and re­
trieve it later from the hold queue. Select and
confirm a
call
to resume it.
Transfer call to mobile phone*: Select and
con­

firm Transfer call to mobile phone to transfer
your current call from the MMI to your mobile

phone.

Retrieve
call*:
Important: A call must be in pro­

gress.
Select and confirm Retrieve call to trans­
fer the current call back to the MMI from your
mobile phone.

Switch:
You can switch between two phone calls
(one of them will be on hold at any given time).
Select End call to end whichever call is active.
The call on hold will remain in the hold queue
and can be continued by pressing the right
con­

troL button > Resume.
Conference: Up to five callers and one caller on
hold can take part in a conference (depending on
the mobile network service provider).
- To add participants: Select the left control but­
ton > Call list/Directory/Favourites
>
an entry
in the
list.

- SeLect the right control button:
- Hold: To put all existing conference partici­
pants on
hold.

- Resume: To resume the conference with all
participants. •
180