2021 AUDI Q2 infotainment

Audi connect (infotainment)
- Audi connect (infotainment) enables you to
access the Twitter service. Audi cannot
guarantee that these services will be availa­
ble indefinitely; this is the responsibility of
Twitter.
Travel guide
Applies to: vehicles with Audi connect (infotainment)
Using the Audi MMI connect app, you can store
special destinations
on
your mobile device (e.g.
smartphone) and
use
them for route guidance
on the MMI.
Important:
The Audi MMI connect app must have been in­
stalled and started on your mobile device.
You must be logged in to your myAudi account in
the Audi MMI connect app and must have selec­
ted your vehicle.
The Wi-Fi function must be activated on your mo­
bile device and on the MMI.
A network connection must be set up on the MMI

opage
203.

*•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Category Information
>
Trav­

el.

After you call up the travel guide, you will be
shown travel tips for the area you are currently

in.
These include current ratings and the category
they belong to.

•
Press the left control button to change the cat­
egory (e.g. bars nearby).

A WARNING

- MobiLe devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

tapage
282, Front airbags.
® CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- Measurement units, language settings and
times are displayed on the infotainment dis­
play according to the how they are set in the
system settings
^>page
255.
Audi connect (infotainment) in the
navigation system
Applies to: vehicles with navigation system and Audi connect
(infotainment)

•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Navigation.
The following Audi connect infotainment services
are currently available:
- Navigation with Google Earth and Google
Street View
opage
222.
- Online point of interest search with speech
dialogue system (e.g. restaurants): For
plan­

ning a route using the MMI control console

^page
212 and the speech dialogue system

^>page
164.
- Adding a destination to your MMI via your
myAudi account or Google Maps
^>page
222.
- Online traffic information: Up-to-the-minute
reception of information on accidents,
road­

works and other incidents
^>page
226.
- myAudi special destinations: Personal special
destinations can be imported to your MMI di­
rectly in the vehicle as an online update

•=>
page 224.
- Map update: Navigation map updates can be
imported directly into the vehicle via SD card or
as an online update*
ipage
223.
© Note
- The Audi connect infotainment map update
service using an SD card allows you to find
out which software version is installed in
your vehicle. You can then check whether a
200

Audi connect (infotainment)

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new version is available at my.audi.com.
You can also have the new navigation data
installed by an Audi deaLer (carries addition­
al charges).
- Further information on the myAudi special
destinations and the map update can be
found online at my.audi.com.
Audi connect (infotainment) for telephones

Applies
to: vehicles with Audi connect (infotainment)
© CAUTION

•
Select: |MENU| button
>
Audi connect
>
left
control button
>
Communication.
The following Audi connect infotainment services
are currently available:
- Creating contacts on your
PC
via your myAudi
account and loading the contacts into the di­
rectory of your MMI system
^>page
187.
- Dictating text messages or e-mails and having
them read out*
^>page
182, Messages.
Audi connect (infotainment) in the media
menu

Applies
to: vehicles with Wi-Fi audio player and Audi connect

(infotainment)

*•
Select: |MENU| button
>
Audi connect
>
left
control button > Entertainment.
- Wi-Fi audio player: To access the media centre
of your player (e.g. smartphone) connected via
Wi-Fi
<=>
page 238.
- Online media and Internet radio: With assis­
tance from the Audi MMI connect app, this
function allows you to access and operate
vari­

ous online media services using the MMI.
A WARNING
Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is stationary.
Like any Loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

Please always observe the information
=>®
in
Wi-Fi hotspot on page 202.
- Also refer to
opage
204, General notes on
Audi connect (infotainment).
- Please contact an Audi dealer for more in­
formation on Wi-Fi audio players and for a
list of supported devices.
Further options

Applies
to: vehicles with Audi connect (infotainment)

•
Select: |MENU| button
>
Audi connect
>
right
control button.
The following options are available in the over­
view of the Audi connect infotainment services:

Login*

Refer to
^>page
196, Logging into myAudi in the
vehicle.
Connection manager
Refer to
^>page
257.
Licence periods
The validity and the time remaining on your licen­
ces is displayed. If the Licence expiry warning
function is switched on
(vj,
a message will be dis­
played before the licence expires.
Refresh
The content of the Audi connect infotainment
service selected or the entire Audi connect (info­
tainment) list is updated.
Wi-Fi hotspot

Applies
to: vehicles with Wi-Fi hotspot

You
can
use
your MMI system as a Wi-Fi hotspot
for connecting to the Internet on up to eight Wi-
Fi
devices.
Small, light Wi-Fi
devices
that are not
permanently attached to the vehicle must only
be operated from the rear seats while the vehicle
is moving.
Important: The ignition must be switched on.
201

Navigation
Setting a destination from the map (via
MMI touch)

Applies
to: vehicles with navigation system (flash memory)

and
MMI touch pad
A location on the map can be set as a destina­
tion.
- To set a convenient map scale: Turn the rotary
pushbutton clockwise or anti-clockwise.
- To activate the crosshairs: Press the rotary
pushbutton. The crosshairs will appear on the

map.

- To move the crosshairs: Use the MMI touch pad
to move the crosshairs to the destination

<^>page
156.
- To use the destination for route guidance:
Press the rotary pushbutton when the cross­
hairs are displayed. If
you
wish to set
a
stop­

over, select and confirm Set as stopover and
then Start route guidance.
-
To
hide the crosshairs: Press the
|BACK|
button.
Additional information on the point selected
with the crosshairs: If
you
use the crosshairs to
preselect a location on the map, any existing in­
formation on this location (e.g. road name, ad­
dress or special destinations) will be displayed ©

^>page
219, Fig. 182.
Using home address/favourite as the
destination

Applies
to: vehicles with navigation system

The
home address option is a quick and easy way
to have the system guide you home.
The
favour­

ites make it easier to
access
destinations you re­
quire regularly.
• Press the
|NAV/MAP|
button repeatedly until
the Enter destination menu is displayed

opage
207, Fig. 172.
Using the home address as the destination
Important: A home address must have been stor­
ed
o
page 215.
Your home address is displayed in the Enter des­
tination menu
(f) opage
207, Fig. 172.
- SeLect: Home address
>
Start route guidance.
Using a favourite as the destination
Important: At Least one favourite must have been
stored as a destination
<=>page
216.
- Enter at least the first three letters of the de­
sired favourite in the entry field for the search

function.
The favourites found will be shown on
the infotainment display (4)
^>page
207,
Fig. 172.
- SeLect and confirm the desired item.
- Select and confirm Start route guidance.
- Further home address settings can be found
on
•=>page
215.
- Further favourites settings can be found on

^>page
216.
Using a destination from the directory

Applies
to: vehicles with navigation system

You
can navigate directly to entries in the direc­

tory.

Options — Show contact details
H
^

i
i

C

Fiç

s
Max
Mustermann jy
.
E^
MusterstraGe
4,
54321 Musterstadt [

jr3^^
HauptstraSe
1,
54321
Musterstadt

h ^\
(D) 54321 Musterstadt,
MusterstraBe
^J
0°45'44.5"N,
l°25'30.7'O
•
•=

. 174 Possible directory contacts
Important: A postal address with navigation data
must be available for
a
contact or
a
navigation
destination must have already been added for a
contact
Opage
216, Directory contacts.

•
Press the
|NAV/MAP|
button repeatedly until
the Enter destination menu is displayed

^>page
207, Fig. 172.

*•
Select: left control button > Directory
>
a con­

tact.

Directory contacts are displayed in alphabetical
order and are displayed together with a location

symbol:

(Î)
Business postal address
(D Private postal address
210

Audi connect (infotainment)

•
Select:
1MENU[
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings.
The following settings can be made:
Wi-Fi
The Wi-Fi hotspot is deactivated when the vehicle
leaves the factory. Switch the Wi-Fi hotspot on
before establishing an Internet connection be­
tween your vehicle and your Wi-Fi device.
-
on:
The
MMI's
Wi-Fi hotspot is activated and
visible to other devices. You can connect your
Wi-Fi device to the MMI.
- off: The MMI's Wi-Fi hotspot is deactivated.
Wi-Fi devices will not be able to connect to the
Internet.

Network
key
The Wi-Fi connection between your vehicle and
the Wi-Fi device (laptop or mobile phone) is en­

crypted.
Before a connection can be established,
you must enter the following values/settings
when setting up your Wi-Fi device (these values
can be edited as required):
-Access point
(SSID):
Name of the Wi-Fi net­
work.
- Password: A random MMI password is set at
the factory. This password can be changed. The
encryption type WPA2 requires the password to
be at least 8 characters
long.
Please select
a
se­
cure password.
- Discoverability: To switch the discoverability of
your Wi-Fi network on
([vj)
or off.
Network
search15

A list of the Wi-Fi networks available near you is

displayed.

Connection to personal hotspot15
The Wi-Fi hotspot of the MMI is activated. The
MMI can establish an Internet connection to a
personal Wi-Fi hotspot (e.g. smartphone). You
can search for your personal hotspot and connect
to the MMI using Network search. For more in­

formation,
please refer to
^>page
195.
Not available in all markets.
This mode is not available if your own mini SIM
card is inserted in the SIM card reader.

A<
i
WARNING
- The Audi connect infotainment services
should only be used via a Wi-Fi hotspot
when the vehicle is stationary or from the
rear seats if the vehicLe is in motion - risk of
accident!
- Mobile devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicLe is being driven. Please also ob­
serve the safety warnings in the chapter on

<3>page
282, Front airbags.
- Do not allow the features of the Wi-Fi hot-
spot to distract you from watching the traf­
fic - taking your eyes off the road can cause
an accident.
© CAUTION
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend that you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad •
202

Audi connect (infotainment)
- SIM card in the card reader* is not a data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM*
or
the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted
-Applies when using the embedded SIM
card:

The data connection costs for Audi connect
infotainment services are included in the
price of Audi connect (infotainment). This
does not include services which use the Wi-
Fi hotspot, such as online media

<^>page
239. These services require
addi­

tional paid data plans
^page
197. For more
information on prices and purchasing,
please visit my.audi.com.
- Applies when using your own SIM
card:
The
connection via the eSIM card
^page
191 is
disconnected when you use your own SIM

card.
All data connections for all Audi
con­

nect infotainment services will use your SIM

card.
Depending on your network provider,
you may be charged for this service, espe­
cially if
you
are using the system abroad.
We therefore strongly recommend
that
you
use an unlimited data
plan.
For more infor­

mation,
contact your service provider.
- Please note that it is your responsibility to
take precautions regarding data protection,
anti-virus protection and protection against
loss of data on mobile devices used to
con­

nect to the Internet via the Wi-Fi hotspot.
© Note
- In vehicles without Audi connect (infotain­
ment)*, the Wi-Fi hotspot can only be used
for the Wi-Fi audio player*. A data connec­
tion to the Internet cannot be established.
- Further information on Audi connect info­
tainment services can be found on the Inter­
net at www.audi.com.
Configuring the data
connection
Applies to: vehicles with Audi connect (infotainment)
A data connection for Audi connect infotainment
services is pre-configured at the factory. Howev­
er, if
a
configuration is
necessary,
you can adjust
the settings as described below.

•
Select:
MENU|
button > right control button >
Connection manager.

•
Select: right control button > Online settings >
Data connection settings.
You can select when you would like the system to
establish an Internet connection in the Data
con­

nection settings menu. The online connection is
ended automatically when a requested Audi
con­

nect infotainment service no longer requires any
further data.
The following options are available:
Connection setup
- with request: A data connection will only be es­
tablished on request.
- no request: A data connection will be establish­
ed automatically
for
the use of Audi connect in­
fotainment services.
- never: A data connection will not be establish­

ed.
It is then not possible to call up Audi
con­

nect infotainment services.
When a data connection has been established, a

symboL
indicating the active data connection ©

^page
161, Fig. 156 appears in the status line

of
the infotainment display.
You can cancel an active data connection manual­
ly by setting the Connection setup option to nev­
er.
Data roaming
The Data roaming function is deactivated when
the vehicle leaves the factory. Data roaming
must be activated
((vj)
before you can use a data
connection abroad. This setting is saved for the
current SIM card/the mobiLe phone currently

connected.
•
203

Audi connect (infotainment)
Audi connect (MMI)
With the Audi connect (MMI) function, you can
allow or deny the use of Audi connect infotain­
ment services if the connection is
set
to no re­
quest or with request.
Wi-Fi devices*
You can use the Wi-Fi devices function to allow
or deny a connection to the Internet.
Connection settings
Depending on the SIM card used, the connection
may be configured automatically. However, these
settings can be changed. For more information,
contact your service provider.
- APN: The system access point depends on your
mobile network service provider and is assigned
automatically.
- User name: The user name for your online pro­
file is assigned by your mobile network service
provider.
- Password: The password for your online profile
is assigned by your mobile network service pro­
vider.
- Use settings: The changed connection settings

are
stored.
Reset configuration
An online profile is created and configured auto­
matically. The Connection settings you have
changed manually are reset to the default set­

tings.

/Sy
WARNING
- Do not allow the features of the Wi-Fi hot-
spot to distract you from watching the traf­
fic - taking your eyes off the road can cause
an accident.
- Mobile devices, tablet and laptop computers
and devices of a similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

^>page
282, Front airbags.
© CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- According to the factory settings, the data
connection will be interrupted initially when
you travel abroad to protect you from unex­
pected roaming charges. If you want to use
Audi connect infotainment services abroad,
you must first activate the Data roaming

option.

- For more information on roaming charges,
contact your service provider.
- Further information can be found on the In­
ternet at www.audi.com.
General notes on Audi
connect (infotainment)
Audi connect infotainment services
Applies to: vehicles with Audi connect (infotainment)
-The mobile phone standard LTE* is not
available for use in all countries. For further
information, please consult an Audi dealer
or your mobile network service provider.
- Whether Audi connect infotainment serv­
ices can be used depends on the availability
of services provided by third parties.
- Audi connect infotainment services are only
available within the mobiLe network area
covered
by
your network provider.
- The availability, scope, provider and price of
the services offered can vary, as can the way
in which the services are displayed on the

screen.
These variations depend on your
country, model, model year, device and mo­
bile phone contract.
204

Audi connect (infotainment)
- Further information on Audi connect (info­
tainment) is also available on the Internet
at www.audi.com. For information on the
conditions of your mobile phone contract,
please contact your mobile network service
provider.
- Please also observe the notes in the chapter

^>page
172, Telephone.
Data protection
Applies to: vehicles with Audi connect (infotainment)
© Note
AUDI AC collects, processes, transmits and
uses the personal data you provide in ac­
cordance with legal requirements to ensure
that the individual Audi connect infotain­
ment services are provided and function
properly. You can use our myAudi platform,
for example, to activate further Audi
con­

nect infotainment services and to transfer
data to and from your vehicle. You must
register once in order to be able to connect
your vehicle to the platform. AUDI AC
col­

lects,
processes, transmits and uses the
personal data you must provide for the
reg­

istration as is necessary to ensure that AUDI
AG can provide the services and
that
you can
use them. Your data are not passed on to
third parties. Using the myAudi platform
and your mobile phone, you can transmit
data to your vehicle for the functions of your
Audi connect infotainment services und al­
low certain vehicle data to be transmitted
from your vehicle.
- If
you
activate certain information services
included in your Audi connect (infotain­
ment) portfolio, you can use the corre­
sponding functions directly in your vehicle
after entering your personal identification
data (for example for access to social net­
works). In this case we pass on your identifi­
cation data to the corresponding service
provider. You can then access your personal
content via a secure communication chan­

nel.
This content is displayed and can be
used in the vehicLe. AUDI AG will not store
your personal content. The necessary
con­

nection data are processed and used in ac­
cordance with legal requirements to ensure
that the services are provided and function
properly.
- Further information can also be found on
the MMI in the options menu of the Audi
connect infotainment service selected and
on the Internet at www.audi.com.

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Troubleshooting
Applies to: vehicles with Audi connect (infotainment)
Subject
Audi connect infotainment serv­

ices:
Some Audi connect infotain­
ment services are greyed out/not
available.
Wi-Fi hotspot: No Wi-Fi connec­
tion is possible.
Wi-Fi hotspot: The data connec­
tion is interrupted.
Advice
Before you first use some Audi connect infotainment services, it
is necessary to activate/configure them via your personal myAudi
account. Detailed information can be found on the Internet at
my.audi.com.
Delete all existing Wi-Fi connections on your mobile device and
restart it.
Check whether the Connection to personal hotspot function is
switched on
•=>page
201. Switch the function off when you are
not using a personal hotspot.
205

Audi connect (infotainment)
Subject
Personal Wi-Fi hotspot: Network
search is not possible (greyed out).
Applies to: vehicles with an embed­
ded SIM
card:

Wi-Fi audio player/online media:
No data connection is established.
Advice
The Wi-Fi hotspot must be switched on in order to start
a
net­
work search
for
your personal Wi-Fi hotspot
<=>page
202.
Applies to: vehicles with an embedded SIM
card:

Check that you currently have a valid data
plan.
Plans vary ac­
cording to the period of validity (e.g. 7 days), data volume (e.g.
200 MB) and the countries where they are available.
206