2021 AUDI E-TRON service

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Sitting correctly and safely

may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
>» When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 75.
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

Z\ WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.

@) Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.
Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
Depending on vehicle equipment, some settings
such as the driver’s seat and exterior mirror posi-
tion can be stored.
Storing and recalling a seat profile
Applies to: vehicles with memory function
The memory function buttons are located in the
door trim panel.
Storing a seat profile

> Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

Accessing a seat profile
> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.

Z\ WARNING
—To reduce the risk of an accident, the seat
setting can only be recalled when the vehicle
is stationary.
—Inan emergency, the recall process can be
canceled by pressing the seat adjustment
button on that seat.

67

Sitting correctly and safely

Airbag system
(ere eee lela)

ZA WARNING
— If you have not fastened your safety belt,
you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
tal injuries. Make sure that every vehicle
passenger has their safety belt correctly fas-
tened and is sitting in a correct seating posi-
tion > page 59. This is necessary regardless
of whether the seat is equipped with an air-
bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
— People, animals, or objects between the
Passengers and the airbag system can inter-
fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
— Never put stickers on the airbag system cov-
ers or cover them with any objects.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.
— You must not use seat or protective covers
that are not specifically approved for use on
Audi seats with side airbags. Since the side
airbags deploy from the seat backrest, such

68

covers could impair the protective function
of the side airbags.
— Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
— The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
— Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-
fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.

G) Tips
If you are transporting children in the vehicle,
read the information and follow the safety
precautions > page 72.
Safety systems monitoring
The Ea indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensor, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.

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Sitting correctly and safely

If the indicator light does not turn on when the
ignition is switched on, does not turn off after
several seconds, or turns on or flashes while driv-
ing, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.
Description


Z\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.




RAZ-0239

Fig. 59 Airbag overview image (enlarged section: deployed airbags)
The locations of the airbags are labeled with
“AIRBAG”. The following airbags are installed in
your vehicle:
Driver's airbag
Front passenger's airbag
Front and rear side airbags, if applicable
Head curtain airbag with ejection mitigation
©®OO8O Knee airbags
Airbags offer the best possible protection in your
vehicle during an accident when they are used to-
gether with safety belts that are fastened cor-
rectly, and when passengers are sitting in the cor-
rect seating position. Airbags are a supplementa-
ry restraint system and do not replace safety
belts.
Airbags may deploy during front-impact, side-im-
pact, or rollover accidents.
The deployment area for the airbag system can-
not be defined for every situation, since the cir-
cumstances surrounding accidents can vary wide-
ly. Factors that play an important role include the
condition of the object that the vehicle hits (hard
or soft), the angle of impact, vehicle speed, etc.
The deciding factor for the deployment of the air-
bag system is the deceleration that occurs during
an accident. Sensors in the vehicle are designed
to detect the severity of an accident in
69

Sitting correctly and safely

conjunction with the control module, and to pro-
vide a targeted and timely deployment of the re-
straint system. If the vehicle deceleration that is
measured during an accident is below the speci-
fied reference values in the control module, then
the airbags will not deploy, even though the vehi-
cle may be severely damaged from the accident.
In these cases, the vehicle occupants will be pro-
tected by the safety belts if they are fastened and
worn correctly.
The deployment of the front passenger's airbag
will depend on the occupancy of the seat
=> page 70.
Each deployed airbag is filled with gas. When this
occurs, the airbag covers open and the airbags
unfold with great force into the deployment zone
within milliseconds. Inflated airbags reduce the
movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@ Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
70
Advanced airbag system

Fig. 60 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened

Sitting correctly and safely



is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 59 and
that there is nothing covering the front pas-
senger's seat (such as blankets or pillows).
If PASSENGER AIR BAG ON @ still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
A child in a child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF %; stays
on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such

72
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety >

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Sitting correctly and safely



seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.
This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position
while driving, they have a higher risk of in-
jury during a sudden braking maneuver or
accident. This especially applies to children
in the front passenger's seat or children who
have their head near the side airbag deploy-
ment area, if the airbag system is deployed
during an accident. This incorrect seating
position can cause severe or even fatal inju-
ries.
— Make sure there is enough space in front of
the child in the child safety seat. If necessa-
ry, adjust the angle and position of the seat
in front of the child safety seat.
— The rear side of a forward-facing child safety
seat should be positioned as close as possi-
ble to the backrest on the vehicle seat. If the
head restraints make it difficult to install a
child safety seat, adjust or remove them if
necessary > page 63. Reinstall the head re-
straints immediately once the child safety
seat has been removed.
— Always make sure that the backrest on the
seat where the child safety seat is installed
is securely locked in place and cannot move
forward. Otherwise, the backrest where the
child safety seat is secured could move for-

ward in the event of an accident or other
emergency situation.
— NEVER use a rear-facing child safety seat on
a seat with an ACTIVATED FRONT AIRBAG;
this could cause DEATH or SERIOUS INJU-
RIES to a CHILD.
— Always secure child safety seats on the
rear seats. If exceptional circumstances re-
quire the child safety seat to be placed on
the front passenger's seat, then the front
passenger's airbag must be deactivated.
Always make sure that
PASSENGER AIR BAG OFF #; stays on
while driving. If
PASSENGER AIR BAG OFF #; does not
turn on, remove the child safety seat and
install it again according to the child safe-
ty seat manufacturer instructions. If
PASSENGER AIR BAG OFF 4; still
does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system in-
spected.
— If you must use a forward-facing child safety
seat on the front passenger's seat, move the
seat as far back as possible so that it is as
far as possible from the front passenger's
airbag. While doing this, make sure the seat
can be adjusted all the way. A child in a child
safety seat on the front passenger's seat can
receive a severe impact if the front passeng-
er's airbag deploys, which increases the risk
of serious or fatal injury.
— Replace the child safety seat after an acci-
dent because there could be damage that is
not visible.
— Even if a child is not sitting in the child safe-
ty seat, the child safety seat must be se-
cured. An unsecured child safety seat may
be thrown through the vehicle interior dur-
ing sudden braking maneuvers or an acci-
dent.


73

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Warm and cold

— Only use the fragrance function* in modera-
tion and take any other passengers and ani-
mals into consideration when using the
function. An overlap of different scents or
odors could cause discomfort. If there is
discomfort, reduce the intensity or switch
the fragrance function* off. Only use fra-
grances that are approved by Audi.
Adjusting the vents
You can open and close the vents using the
thumbwheels. The levers adjust the direction of
the airflow from the vents.
Additional settings
You can adjust additional settings.
> Applies to: MMI: Select on the home screen:
VEHICLE > Air conditioning > <2.
Fragrance
Applies to: vehicles with fragrance function
Using Fragrance selection, you can select the fra-
grance and see the fill level of the fragrance.
You can select the strength of the scent with Fra-
grance level.
Footwell temperature*
You can adjust the footwell temperature for the
driver and front passenger.
Steering wheel heating
ice moal
Applies to: vehicles with steering wheel heating
> Press @ to switch steering wheel heating on or
off.
You can also operate the steering wheel heating
using the multifunction steering wheel
=> page 28.
Messages
Applies to: vehicles with steering wheel heating
@ Steering wheel heating: on / Steering wheel
heating: off
This message appears if you have switched the
steering wheel heating on or off.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Auxiliary climate control
Applies to: vehicles with auxiliary climate control
The auxiliary climate control system warms or
cools the vehicle interior. The vehicle will turn on
the auxiliary climate control system if needed,
depending on the last temperature that was set
with the climate control system controls. This
function can be used when the drive system is
switched off.
You can turn the auxiliary climate control system
on and off immediately in the MMI or set a timer.
Requirement: the charge level of the high-volt-
age battery must be sufficient.
@ Tips
— Using the auxiliary climate control while
charging can also reduce the charge level of
the high-voltage battery.
— Starting or stopping the vehicle will not
switch off the auxiliary climate control auto-
matically.
Applies to: vehicles with auxiliary climate control
Applies to: MMI: Select on the home screen: VE-
HICLE > Air conditioning > f.
Immediate start
You can immediately switch the auxiliary climate
control on and off using the f button. When this
function is switched on, a colored bar lights up
over the button and the remaining time is dis-
played.
87

Warm and cold

The auxiliary climate control will run for a maxi-
mum of 30 minutes after the immediate start.
When charging with sufficient charging power,
the auxiliary climate control can run for up to 60
minutes.
Timer programming
You can set up and activate up to two timers for
the departure time.
> Select one timer.
> Set the date and press Next.
» Set the time (departure time) and press OK.
The timer will be activated automatically once
itis set.
> Set the second timer, if necessary.
By setting the departure time, you determine
when your vehicle should reach the desired tem-
perature. The departure time can be a maximum
of six days in the future. The auxiliary climate
control will continue to run approximately ten
minutes after the departure time is reached.
After switching off the ignition
Information about the active timer(s) will appear
on the upper display after switching off the igni-
tion. You can start the set climate control set-
tings immediately with the § button, or go to the
auxiliary climate control menu with the > button.
G) Tips
— Make sure the time and date match in the
system settings so that the timer can func-
tion correctly > page 228.
— The auxiliary climate control can also be
switched on and off immediately when a
timer is set.
— You can operate the climate control in the
vehicle interior when the high-voltage bat-
tery is charging using the charging timer
= page 116. The climate control output de-
pends on the power supply capacity.
Additional settings
Applies
to: vehicles with auxiliary climate control
» Applies to MMI: Select on the home screen: VE-
HICLE > Air conditioning > F > <2.
88
Start A/C after unlocking
If this function is activated, the climate control
will continue to run for five minutes after the ve-
hicle has been unlocked.
Comfort aux. A/C
Applies to: vehicles with comfort auxiliary climate control
You can set if the steering wheel heating* and
seat heating* or seat ventilation* should also be
automatically activated with auxiliary climate
control. You can select the respective zones.
Window and mirror heating*
Applies to: vehicles with comfort auxiliary climate control
You can set if the rear window and mirrors should
also be heated during auxiliary climate control.
Messages
Applies to: vehicles with auxiliary climate control
2— The auxiliary air conditioning is currently
unavailable due to a malfunction.
If this message appears, there is a system mal-
function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the motor compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the motor
compartment or at the front or back of the hood.

Symbol
A
Meaning

Warning: the A/C system must only
be serviced by qualified technicians.

Refrigerant type

Lubricant type

Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities) >
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