Checking and Filling
authorized Audi dealer or authorized Audi
Service Facility for assistance.
Battery
eae elec acl)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Batteries with different technologies are instal-
led in your vehicle:
— 12 volt vehicle battery (for example, for basic
power supply) > page 238, 12 Volt vehicle bat-
tery
— High-voltage battery (for example, for electric
drive system, climate control) > page 108, In-
troduction
Not running the vehicle for long periods of
time
When the vehicle is not used for long periods, the
12 Volt vehicle battery will drain little by little. To
ensure that the vehicle can still be started, the
electrical equipment will be limited or switched
off. Some convenience functions, such as interior
lighting or power seat adjustment, may not be
available under certain circumstances. The con-
venience functions will be available again when
you establish drive ready mode.
Even when electrical equipment is switched off,
the equipment can still drain the 12 Volt vehicle
battery if the vehicle is not driven for long peri-
ods of time. Deep draining results in a chemical
reaction that destroys the inside of the battery.
To reduce the risk of this, the battery must be
charged monthly by an authorized Audi dealer or
authorized Audi Service Facility > page 239. Con-
tact an authorized Audi dealer or authorized Audi
Service Facility for more information.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
238
ized Audi Service Facility before cold weather be-
gins.
ZA WARNING
All work on the battery or electrical system in
your vehicle can result in injuries, chemical
burns, accidents, or burns. Because of this, all
work must be performed only by an author-
ized Audi dealer or authorized Audi Service Fa-
cility.
ZA WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
@) Note
If the vehicle will be parked for long periods
of time, protect the 12 Volt vehicle battery
against the cold so that it will not “freeze”
and become damaged. Have the battery
charged by an authorized Audi dealer or au-
thorized Audi Service Facility > page 239,
Charging the 12 Volt vehicle battery.
AAO) CM alate ey pan-18 7
Explanation of warnings:
Always wear eye protection.
Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking are
forbidden.
A highly explosive mixture of gases can
form when charging batteries.
Always keep children away from battery
acid and the battery.
Always follow the instructions in the oper-
se
@
> @
PE
©
ating manual. >
4KE012721BF
Wheels
Wheels Wheels
and Tires
General information
> Check your tires regularly for
damage, such as punctures,
cuts, cracks, and bulges. Remove
foreign objects from the tire
tread.
>If driving over curbs or similar
obstacles, drive slowly and ap-
proach the curb at an angle.
> Have faulty tires or rims re-
placed immediately.
>Protect your tires from oil,
grease, and fuel.
>Mark tires before removing
them so that the same running
direction can be maintained if
they are reinstalled.
>Lay tires flat when storing and
store them ina cool, dry location
with as little exposure to light as
possible.
A WARNING
—Never drive faster than the
maximum permitted speed for
your tires. This could cause the
tires to heat up too much. This
increases the risk of an acci-
dent because it can cause the
tire to burst.
—Always adapt your driving to
the road and traffic condi-
tions. Drive carefully and re-
duce your speed on icy or slip-
pery roads. Even winter tires
can lose traction on black ice.
() Note
—Please note that summer and
winter tires are designed for
the conditions that are typical
in those seasons. Audi recom-
mends winter tires during the
winter months. Low tempera-
tures significantly decrease
the elasticity of summer tires,
which affects traction and
braking ability. If summer
tires are used in very cold tem-
peratures, cracks can form on
the tread bars, resulting in
permanent tire damage that
can cause loud driving noise
and unbalanced tires.
—Burnished, polished or
chromed rims must not be
used in winter driving condi-
tions. The surface of the rims
does not have sufficient corro-
sion protection for this and
could be permanently dam-
aged by road salt or similar
substances.
241
Wheels
ZA\ WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see S page 272, Finishing.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk
of an accident.
Loose wheel warning
Applies to: vehicles with loose wheel warning
Within the limits of the system, the loose wheel
warning in the instrument cluster warns you if
one or more wheels are loose.
Using the ABS sensors, the loose wheel warning
system compares the vibration characteristics of
the individual tires. If one or more wheels are
loose, it will be indicated in the instrument clus-
ter display with the & indicator light and a mes-
sage. If only one wheel is affected, the location
of that wheel will be indicated.
Messages
fi Wheel bolts loose. Please safely stop the ve-
hicle and check all wheel bolts!
Loose wheel warning for at least one wheel > A\.
Check the wheel bolts on all wheels with the
wheel wrench (vehicle tool kit). Have the tighten-
ing specification checked as soon as possible with
a torque wrench. Drive carefully until then. For
the correct tightening specification, see
=> page 272, Finishing.
fl Wheel assessment active. Please continue
driving carefully
After this message appears and you have checked
the wheel bolts, the assessment phase begins
when the vehicle is in motion. This may take sev-
eral minutes.
256
fi Loose wheel warning: malfunction! See
owner's manual
There is a system malfunction. Drive immediately
to an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction repaired.
Z\ WARNING
Wheel bolts that are tightened incorrectly can
become loose and result in loss of vehicle con-
trol, which increases the risk of an accident.
— If a message appears, reduce your speed im-
mediately and avoid any hard steering or
braking maneuvers. Stop as soon as possible
and check the wheel bolts.
— Check your wheels for damage. Have the
damaged wheels checked and/or replaced
immediately by an authorized Audi dealer or
authorized Audi Service Facility.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the message may be delayed.
— The driver is responsible for ensuring that
the wheels are attached correctly.
(i) Tips
— The loose wheel warning system can also
stop working when there is an ESC malfunc-
tion.
— Using snow chains may result in a system
malfunction.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.
> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
> Please note that the maximum permitted
speed may be lower with winter tires > A\ in
General information on page 241. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
Wheels
minute and then stays on, there is system mal-
function. Try to store the correct tire pressures
= page 260. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.
ZA\ WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.
(i) Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
— The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 248. Audi recommends using
these tires.
Storing tire pressures
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
If the tire pressure changes or a tire is replaced,
it must be confirmed in the MMI.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=>page 251.
> Switch the ignition on.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Tire pressure
260
monitoring > Store tire pressure > Yes, store
now.
@) Tips
Do not store the tire pressures if snow chains
are installed.
4KE012721BF
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
261
>
Care and cleaning
height and width of the inside of the car
wash.
ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 56
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
262
Care and cleaning
Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®, allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®
Oil-based deposits
such as oil, make-up,
etc:
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary®
Natural leather Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: oil cleaning spray
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather
nents
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components
@) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Z\ WARNING es the risk of an accident. They can also cause
wiper blade chatter.
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
264
4KE012721BF
Emergency assistance
Applies to: vehicles with vehicle jack
RAZ-0258
Fig. 167 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 166. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
» Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 167 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base () lies flat on the ground. The base (2)
must be directly under the mounting point @.
> To lift the vehicle, position the ratchet @ from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet () clockwise back and forth
until the wheel lifts up slightly from the
ground.
ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
271