2021 AUDI E-TRON service interval

Table of contents


Audi smartphone interface...... 226
Setup... eee eee eee eee 226
Troubleshooting wv s & wees se cows 6 bey 227
Additional settings.............. 228
System Settings: : s eens s i vows ve sews es 228
Software update...............2..-0. 229
Connected devices.............000005 230
Legalinformation................... 231
Additional information.......... 232
Brands and licenses...............--- 232
Maintenance and Care........... 233
Checking and Filling............. 233
Motor'compartment’. sc. ¢ « wcen es oes 233.
CoolingisysteM « x sisws ov sass ov somes & & ane 235
Brake fluid. ........ 0.0.0.0 c eee eee 236
Electrical system < Battenyis ¢ «sic s 6 wen 2 9 ween oy were 2 ere 238
Windshield washer system...........- 239
Service interval display............... 239
WWINGOIS : ceciices co costes 6 a sncewvs ow oneners 0 at 241
Wheels and Tires . . 241
Tire pressure monitoring system....... 258
Care and cleaning................ 261
Generalinformation................. 261
Car washes « swe: vx awa: oo amin 0 x snanae #2 261
Cleaning and care information......... 262
Taking your vehicle out of service....... 266
Do It Yourself .................... 267
Emergency assistance........... 267
General information................. 267
Equipment............. 0c eee eee 267
Tire mobility kit..................00. 267
Replacing wheels. ........:cceeeeeees 269
Collapsible spare tire..............0.. 273
Jump starting ..............e eee eee 274
IQWING were: worms 5 cee 9 + eee + eee 274
Fuses and bulbs.................. 277
FUSES 3 2 amow 4 meme a 2 mee ay ome 2 277.
Bel DSyonsn = secaais 2s omens a orate vw acct =e aa 280
Customer information........... 281
Data privacy..................008. 281
Privacy MOtiCe « mes x x eee 2 Ree ¢ RES ¥ 281
Image recording): « « sus 2 wanes 2 2 wweem 2 2s 281
Data memories............0..00 eee ee 281
Transmitted information.............. 282
Accessories and technical
changes................ 0.0.02 eee 285
Warranty’: « + esos & + meen & ¢ eee se sees 285
Audi Literature Shop.............000- 285
Driving in other countries............. 285
Maintenance, repairs, and technical
IMOGIFICATIONS « snocue so sume = emmace # m annem 285
Accessories and parts..............-. 287
Reporting Safety Defects.............. 287
Declaration of compliance for
telecommunications equipment and
electronicisysteMms:: s = caws se waa « 2 gems 288
Technical data.................... 290
Identification data................04. 290
Vehicle datas ss nico s ves se oman evs 290
Index ...... 00.0... eee eee 292

Driving


ZA\ WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.

ient and environmentally-friendly

i}
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Select the Audi drive select* efficiency mode.
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Brake early and evenly to use recuperation.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
vehicle can no longer be driven. Park the vehicle
in a safe location as soon as possible. Secure the
vehicle against rolling before exiting the vehicle
= page 91. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
B Drive system: malfunction! Please contact
Service
96
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
oO Drive system: warning! Limited performance
The driving power is limited. The high-voltage
battery may not be sufficiently charged or is at
the operating temperature threshold, for exam-
ple, when the outside temperatures are extreme-
ly cold.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Brakes
ere el eiy
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
When the vehicle is stationary, the brake system
performs system tests at regular intervals. This
can cause brief noise and haptic feedback effects
on the brake pedal.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may >

4KE012721BF
Driving


rolling before exiting the vehicle > page 91.
See an authorized Audi dealer or authorized
Audi Service Facility for assistance.

G) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To reduce
the risk of this happening, pull and hold the
switch while pressing the accelerator
pedal. If enough drive power has built up at
the wheels and the vehicle does not roll
backwards, then release the switch to start
to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
atl Cei- ty
Applies to: vehicles with hold assist
If the vehicle is stopping frequently, the system
can assist the driver in a comfortable transition
when starting to drive from a stop, for example,
at a red light, ona hill, or in stop-and-go traffic.
Switching the hold assist on and off
You can switch the hold assist on and off in the
MMI.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Hold assist.
Starting to drive with hold assist
Requirement: the driver's door must be closed
and the drive system must be active.
> Press and hold the brake pedal for several sec-
onds while the vehicle is stationary.
> r@ appears, the hold assist is holding the ve-
hicle. You can remove your foot from the brake
pedal.
> Press the accelerator pedal to start to drive.
In certain situations, the hold assist may transfer
the function of holding the vehicle to the parking
brake.
Depending on the equipment, hold assist may be
switched off when in “R” gear to help improve
maneuverability. If this is the case, press the
brake pedal to secure the vehicle.

Z\ WARNING
—The hold assist cannot hold the vehicle on
inclines in every scenario (for example, on
slippery or icy ground). Be ready to apply the
brakes at all times when using the hold as-
sist.
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
® Note
Switch hold assist off before driving your vehi-
cle into a car wash with a conveyor belt. Oth-
erwise, the parking brake could engage auto-
matically.
CALA mi ad(ela)
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.

> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency
braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

Z\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-

dent.

99

Trailer towing

Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Audi recommends having the vehicle in-
spected between the inspection intervals if
you tow a trailer frequently.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
reduce the speed and use the recuperation brak-
ing effect > page 94 to relieve the brakes > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.
128


AN WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

4KE012721BF
Checking and Filling

> Read the brake fluid level on the brake fluid res-
ervoir > page 235, fig. 151. The brake fluid lev-
el must be between the MIN and MAX markings
>A.
The brake fluid level is monitored automatically.
Messages
Ga i @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

ZA\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = / B or [am] indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. If necessary, some equipment will be
switched off automatically. Vehicle functions or
driving stability may be limited. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
If this message turns off after a little while, the
vehicle battery has been charged enough by the
high-voltage battery while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

Z\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an

237

4KE012721BF
Checking and Filling

@ For the sake of the environment
© ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.

Charging the 12 Volt vehicle battery
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. The vehicle battery
must not be charged under any circumstances.
Contact an authorized Audi dealer or authorized
Audi Service Facility.
@) Note
The charging of the vehicle battery requires
specialized knowledge and technology.
— The vehicle battery may only be charged by
an authorized Audi dealer or authorized
Audi Service Facility. Otherwise, the elec-
tronic systems in the vehicle may be severe-
ly damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Windshield washer
system

B4M-0135|


Fig. 154 Motor compartment: washer fluid reservoir cap
Observe the safety precautions > page 233, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield/rear window
and the headlight washer system* > fig. 154,
=> page 235. The reservoir capacity can be found
in > page 291.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
239
>

Checking and Filling

Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
@) Note
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
240

4KE012721BF
Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
@) Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Observe the safety precautions > page 233, Gen-
eral information and > page 271, Raising the ve-
hicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
285