Table of contents
Co | fan a 250
General information................. 250
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 250
Bluetooth audio player............... 251
Amazon Alexa.... 2.0.0. cece eee eee 251
Multimedia connections.............. 252
Playing medias. « & ssc 2c ewae « owe oo ee 253
Options and settings................. 257
Supported media and file formats...... 258
Troubleshooting ewies 2 < sce se enw so xy 259
Audi smartphone interface...... 261
S@tUD « ses + y gam peas + yoms os Bene 261
Troubleshooting.............-..00005 262
Additional settings.............. 263
Systemisettingsc « + cssuene so mvswee a soseeue vs 263
Software update........... 0.0 e eee 264
Connected devices..............2---5 265
Legal.information ss « sess s+ ama sx ween « 266
Additional information.......... 268
Brands and licenses...............-4- 268
Maintenance and Care........... 269
Checking and Filling............. 269
Fuel... cee eee 269
Refueling ......... 0... ce eee ee eee eee 270
Emissions control system............. 273
Engine:compartmMentss. scsi so vec eo cee 274
Engineoil........ 00... eee eee eee 277
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 281
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 283
Electrical system. ...........002-0 00 284
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 284
Windshield washer system...........- 287
Service interval display............... 287
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 289
Wheels and Tires...........--0000 00s 289
Tire pressure monitoring system....... 307
Care and cleaning................ 310
Generalinformation................. 310
Carwashes ; aves + + sews ss ews se eee ee 310
Cleaning and care information......... 311
Taking your vehicle out of service....... 316
DO.It YOUSUF ovis. io 6 sssicone 3 6 excess 8 4 sane 317
Emergency assistance........... Sly
Generalinformation................. 317
Equipment sncseas xo wexeas ae seems as arvuews ¥ 2 317,
Tire mobility kit.............0...000- 317
Replacing wheels................-00. 319
Space-saving spare tire............... 323
Jump starting....................00. 323
"TOWING © szerws = i sates & 2 a £ § See 5g ee 325
Fuses and bulbs.................. 328
Fuses... 0... eee eee eee 328
BULDS ccs = seme x eens ot ewe ve ee a Pe 332
Customer information........... 333
Data Privaes:s ss seus ss gown se wom ss 333
PRIVAGY, MOLICE «sues 2 w avin w semecwns w vues a 333
Image recording..............00-000- 333
DatainieMmories:: < + sen x = wees sp eee eas 333
Transmitted information.............. 335
Accessories and technical
OMAMGES. « & cicrees 5 2 sn. 6 a snore 0 soe wo 338
Warranty... . 0. ee eee cece 338
Audi Literature Shop..............--- 338
Driving in other countries............. 338
Maintenance, repairs, and technical
modifications. ........ 0... cee eee eee 338
Accessories and parts.............0-. 340
Reporting Safety Defects.............. 340
Declaration of compliance for
telecommunications equipment and
electronic systeMS........0 cece ee eeee 341
Teennical datas: ¢ «ox. is meen ss ees 343
Identification data................ 00% 343
Vehicle data... 2... . ee eee eee eee ee 343
TAA Sis scence: oo cesses 2 v wee © o omen © 2 ove 345
4N0012721BF
Touch displays
Using favorites
> Applies to: MMI: Select on the home screen:
FAVORITES. The stored favorites will be dis-
played.
> To access a stored favorite, press that favorite.
Stored favorites can only be deleted or config-
ured in the corresponding menu (such as RADIO).
Arranging information tiles
> Applies to: MMI: Select on the home screen:
FAVORITES.
> Press and hold the desired information tile.
> Pull the information tile into the desired posi-
tion.
> Press Done to confirm the configuration.
Off O88 o8 of
O88 o8 af
O88 o8 of ef
Fig. 15 Upper display: common symbols in the status bar
[RAZ-1078
The symbols in the status bar show you informa-
tion at a glance, such as if a mobile device is con-
nected or if there is a data connection. The most
common symbols are listed in the table.
Description
There is a data connection. The bar indi-
@ | cates the signal strength of the data con-
nection. Data is being transmitted now.
There is a data connection. The bar indi-
@ | cates the signal strength of the data con-
nection. No data is being transmitted now.
A mobile device is connected. The bar indi-
@ | cates the signal strength of the cell phone
connection.
There is no data connection. ®
An error occurred with the mobile device
connection to the MMI. ©
Description
A user is selected. If a question mark ap-
pears in the symbol ;h, the guest user is ac-
tive.
A Bluetooth device is connected.
Bluetooth is switched on, but no Bluetooth
device is connected. ©
|Q|
©
Audio playback was interrupted.
©|© The audio source is muted.
Privacy settings are enabled. The additional
symbol indicates which privacy settings are
currently activated > page 335.
The Integrated Toll Module is switched on.
The numbers 1 - 3+ indicate how many pas-
sengers are selected in the MMI.
Notification center
feo}
©
©
RAX-0013
Re it
Cres
Cea)
oe eo En
Pere
Fig. 16 Upper display: notification center
Notifications can be displayed in the upper dis-
play. After a specified time, they will be hidden
and a corresponding symbol will appear in the
status bar ©) > page 21, fig. 14. In the notifica-
tion center, you can view these notifications @
= fig. 16 and apply quick settings @.
Using the notification center
> To open the notification center, pull the status
bar downward, or
> Press the =] button on the status bar.
> To apply quick settings, press the respective
symbol @).
> To obtain additional information about a notifi-
cation, press it.
> To delete a notification, pull it toward the right
edge of the screen.
> If there are more than four notifications in the
notification center, the older notifications will
23
>
Touch displays
Accepting suggested words or selecting
entries from the results list
> To accept a suggested word (2) or select an en-
try from the results list @), press on it.
> To display more content in the results list, drag
your finger upward or downward on the screen.
Setting the input language or keyboard
layout
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard > Keyboard.
> To define additional input languages, press the
© button.
> To change the keyboard layout for an input lan-
guage, press >. For example, you can select be-
tween QWERTZ and QWERTY.
Rear Seat Remote
Introduction
Applies to: vehicles with Rear Seat Remote
With Rear Seat Remote, you can control conven-
ience and Infotainment system functions in the
rear of the vehicle, such as the climate control
system or the media playback in the vehicle.
ZA\ WARNING
— As the driver, do not allow usage of the Rear
Seat Remote to distract you from driving, as
this could increase the risk of an accident.
For example, do not reach behind you while
driving to operate the Rear Seat Remote.
— The Rear Seat Remote can only be operated
when the vehicle is stationary or when the
remote is securely positioned in the desig-
nated holder in the vehicle. Like all loose ob-
jects, it could be thrown through the vehicle
and
cause serious injuries in a collision. If
the Rear Seat Remote is not in the designat-
ed holder, it must always be securely stowed
while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read the warnings in the chapter
> page 84.
— The Rear Seat Remote can become hot while
charging. Pay attention to the housing and
display temperature, and be careful when
26
removing the Rear Seat Remote from the
holder.
— There are magnets located on the back of
the Rear Seat Remote and in the designated
holder. For people with pacemakers, the
electromagnetic radiation may impair pace-
maker function. Always maintain a mini-
mum distance of approximately 6 inches (15
cm) from the magnets.
@) Note
— Always follow the information found in 9®
in General information on page 222.
— Protect the Rear Seat Remote against pro-
longed exposure to direct sunlight.
— Extremely high or low temperatures that
can occur inside vehicles can damage the
Rear Seat Remote and/or impair the device
performance. Never leave your Rear Seat
Remote in the vehicle in extremely high or
low temperatures.
— Protect the Rear Seat Remote from coming
into contact with any fluids.
G) Tips
— Please note that the Rear Seat Remote can
be used only when the ignition is switched
on and within range of your vehicle's active
Wi-Fi hotspot.
— Please note that a Wi-Fi connection does
not automatically make it possible to use
the Internet. For additional information,
see the chapter > page 222.
— When playing online media sources, there
may be longer loading times or restrictions
on media playback, depending on the Inter-
net connection or the Wi-Fi usage (for ex-
ample, if there is intensive usage by multi-
ple devices on the hotspot).
— Signals from Bluetooth devices and Wi-Fi
hotspots within range of the vehicle may
impair the vehicle Wi-Fi services. If multiple
Bluetooth devices and Wi-Fi hotspots are
within range of the vehicle, it may cause re-
duced data transfer rates, connection inter-
ruptions, or limitations when streaming me-
dia.
4N0012721BF
Touch displays
Displaying content without the app
> To share content using screen mirroring, use
the function on your mobile device and select
the desired screen in the rear.
> To share content via HDMI, connect the play-
back device to the screen using the HDMI cable
and select HMI on the screen.
Audio playback
Sound can be played through the vehicle speak-
ers or in headphones. Wired and wireless head-
phones can be connected.
> To play sound through the vehicle speakers,
press &&.
> To use wired headphones, use the headphone
jack@®.
> To use wireless headphones, press } and select
the desired Bluetooth headphones.
Integrated Help
You can find more information and assistance in
the integrated Help content.
> Press the button @) 9 page 30, fig. 21.
> Press @ for integrated Help.
Using the holder
Applies to: vehicles with screens in rear
RAZ-1085}
ap
[i
Fig. 22 Rear side of driver's/front passenger's seat: remov-
ing the screen
RAZ-1086,
Fig. 23 Rear side of driver's/front passenger's seat: secur-
ing the screen in the holder
The screens in the rear are located on both the
driver's and front passenger’s seat backrests. The
screens are secured to the seat in a holder. You
can remove the screens from the holders.
Removing the screen
Requirement: there must not be any accessories
(such as headphones) connected to the screen.
> Hold the screen in both hands during the entire
process.
> Press the two buttons (@) > fig. 22 on the
screen holder at the same time.
> Slide the screen upward (2) out of the holder
> A\ in Introduction on page 29.
Securing the screen
Requirement: the two buttons @ © fig. 22 must
be in the retracted position.
> Hold the screen in both hands during the entire
process.
» Engage the screen at the contact strip @)
> fig. 23.
> Carefully press the screen into the retainer (@)
until you can hear and feel it lock into place.
31
Touch displays
Tilting the holder
Applies to: vehicles with screens in rear
©
a
Fig. 24 Rear side of driver's/front passenger's seat: angle
range of the holder
[RAZ-1087
Tilting the holder manually
Applies to: manually adjustable holders
> Hold the screen in both hands during the entire
process.
> Tilt that holder in the specified area @.
Tilting the holder using the power controls
Applies to: power adjustable holders
» Applies to: Rear Seat Remote: Select on the
home screen: SEATS > Seat settings and touch
the front passenger seat pictured on the
screen. Press the left or right arrows until the
desired position is reached.
@) Note
— Only secure factory-installed screens in the
holders. Securing other types of screens can
cause damage to the device and the vehicle.
—To reduce the risk of damage to the holder:
— Applies to manual adjustable holders: Tilt
the holder in the within the designated
range @) without pushing or pulling it
forcefully.
— Applies to power adjustable holders: only
adjust the angle of the holder with the
controls and not by hand.
Troubleshooting
Applies to: vehicles with screens in rear
If the functionality of a screen is limited, you can
try the following measures:
> Press and hold the On/Off button @)
=> page 30, fig. 21 for at least 10 seconds.
Technical data
Applies to: vehicles with screens in rear
Screens in the rear
Display TFT, 10.1-inch screen on the diagonal, 1920 x 1080 pixels
(full HD)
Wi-Fi Wi-Fi 802.11 a/b/g/n/ac
Bluetooth Bluetooth 4.1
Earphone connection 1/8 in (3.5 mm) jack connector
USB USB C connection (USB 2.0)
HDMI HDMIIN connection
Additional transmitting options Screen mirroring
Media transmission within a Wi-Fi hotspot (media streaming)
Dimensions (height x width x depth)
x 25 mm)
7.41 inches x 11.19 inches x 1.00 inches (188 mm x 284 mm
Weight 2.242 lbs (1017 g)
32
4N0012721BF
Parking and maneuvering
the vehicle is too far. Make sure the connec-
tion is sufficient, and when in doubt, resume
parking the vehicle yourself.
— Blocking notifications, tones, and vibrations
increase the risk of an accident. The myAudi
app can only warn you if dangers are detect-
ed if you make sure that your mobile device
allows all notifications, tones, and vibra-
tions for the myAudi app.
@) Note
— Do not use remote controlled parking when
transporting cargo that projects outside of
the vehicle or when snow chains are mount-
ed.
— Remote controlled parking may guide the
vehicle either away from curbs or onto them
if other vehicles are parked on the curb.
Make sure that your vehicle's tires and rims
are not damaged. Resume control of the ve-
hicle in time or stop the parking process if
needed to prevent damage.
— In parking spaces without curbs, maintain a
distance of at least 19 inches (50 cm) from
walls and buildings in order to reduce the
risk of vehicle damage.
@) Tips
— Follow the legal regulations in the country
where you are operating the vehicle when
using remote controlled parking. Remote
controlled parking may be prohibited in
some countries. The system may be unavail-
able in countries where it has been deacti-
vated in order to comply with legal regula-
tions. Data will not be transmitted to Audi.
The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— Any individual that uses the mobile device
for remote controlled parking is considered
the driver and is participating in traffic. The
driver is always responsible for adhering to
the regulations for using remote controlled
)_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
parking that are applicable in the country
where the vehicle is being operated.
— Do not endanger any other road users when
using remote controlled parking. Testing re-
mote controlled parking in a parking lot
with minimal traffic is recommended.
— Your mobile device should have a sufficient
battery charge level. If necessary, charge
the mobile device before starting to drive.
— Do not use the remote controlled parking
function with devices that are faulty or dam-
aged or whose function is impaired. Only
use the operating systems approved by the
mobile device manufacturer.
— When using remote controlled parking, al-
ways pay attention to the areas where your
vehicle can be accessed. Check that no one
can enter your vehicle and if the vehicle has
been locked after parking is completed.
Take the vehicle key with you when leaving
the vehicle.
Applies to: vehicles with remote park assist plus
The following steps must be completed before
using for the first time:
> Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
> Add your vehicle to your myAudi account.
> Set the key user > page 38.
> Install the myAudi app on your mobile device
and log in with your access information.
Device compatibility
The mobile device will be checked at the start of
a parking procedure. If an incompatibility is de-
tected, it will be displayed in the myAudi app.
Audi does not recommend using the function if
an incompatibility is detected > A\.
A selection of supported Bluetooth devices can
be found in the database for tested mobile devi-
ces at www.audi.com/bluetooth. Compatibility
203
>
Parking and maneuvering
cannot be guaranteed for all types of mobile de-
vices. The availability depends on the following
factors, among others:
— Brand and build version of the mobile device
— Version of the mobile device operating system
— Software version of the app used
— Individual settings on the mobile device
ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
— There is a risk of an accident if an incompati-
ble mobile device is used. If there is a dis-
play indicating that functionality is restrict-
ed, the vehicle’s reaction speed may be im-
ZA\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
paired due to reduced transmission speed.
Parking options?)2)
Applies to: vehicles with remote park assist plus
Depending on the vehicle equipment, you may
have the following options when using remote
controlled parking:
Driving into parking spaces
— Parallel parking on the left or right side of the
street @ > page 196, fig. 145
— Driving forward or backing into perpendicular
parking spaces (2)/@) > page 196, fig. 145.
— Parking in one-car or two-car garages) 6)/@)
=> page 196, fig. 146
Exiting parking spaces
— Leaving perpendicular parking spaces @
=> page 197, fig. 147.
— Exiting parallel parking spaces @).
— Exiting one-car or two-car garages?) @).
D_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
3) Applies to: vehicles with remote park assist plus with ga-
rage function
204
G) Tips
— When parking in garages, you can be
straight in front of the garage or at a slight
angle in front of the garage. You will have
the best results when you align and stop
your vehicle as straight as possible in front
of the garage.
— If there is enough space in a two-car garage,
the system automatically selects the park-
ing position in front of the vehicle that the
driver has selected.
Parking with the my. app)2)
Applies to: vehicles with remote park assist plus
[raz-o341]
Fig. 151 Upper display: remote controlled parking - pre-
paring the vehicle
Requirements
> The setup has been completed.
> You are logged into the vehicle with your myAu-
di user.
> Bluetooth is switched on in the mobile device
and in the MMI > page 264.
» A suitable parking space has been found anda
parking option selected, for example in a ga-
rage (4).
> The vehicle must initially be stationary.
4N0012721BF
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
— Using the Rear Seat Remote
Z\ WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 34 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.
— Observe the safety precautions > page 26,
Rear Seat Remote.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 222.
G Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a mobile phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must only be
connected to one mobile device.
> Enable the Bluetooth function and visibility on
the MMI = page 264 and the mobile phone.
> Applies to: MMI: Select on the home screen:
PHONE.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connect > ©.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
> Follow the system instructions.
> Follow any additional system prompts in the
MMI or on the Rear Seat Remote* and on your
mobile phone. >
209