
Table of contents
Co | fan a 250
General information................. 250
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 250
Bluetooth audio player............... 251
Amazon Alexa.... 2.0.0. cece eee eee 251
Multimedia connections.............. 252
Playing medias. « & ssc 2c ewae « owe oo ee 253
Options and settings................. 257
Supported media and file formats...... 258
Troubleshooting ewies 2 < sce se enw so xy 259
Audi smartphone interface...... 261
S@tUD « ses + y gam peas + yoms os Bene 261
Troubleshooting.............-..00005 262
Additional settings.............. 263
Systemisettingsc « + cssuene so mvswee a soseeue vs 263
Software update........... 0.0 e eee 264
Connected devices..............2---5 265
Legal.information ss « sess s+ ama sx ween « 266
Additional information.......... 268
Brands and licenses...............-4- 268
Maintenance and Care........... 269
Checking and Filling............. 269
Fuel... cee eee 269
Refueling ......... 0... ce eee ee eee eee 270
Emissions control system............. 273
Engine:compartmMentss. scsi so vec eo cee 274
Engineoil........ 00... eee eee eee 277
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 281
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 283
Electrical system. ...........002-0 00 284
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 284
Windshield washer system...........- 287
Service interval display............... 287
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 289
Wheels and Tires...........--0000 00s 289
Tire pressure monitoring system....... 307
Care and cleaning................ 310
Generalinformation................. 310
Carwashes ; aves + + sews ss ews se eee ee 310
Cleaning and care information......... 311
Taking your vehicle out of service....... 316
DO.It YOUSUF ovis. io 6 sssicone 3 6 excess 8 4 sane 317
Emergency assistance........... Sly
Generalinformation................. 317
Equipment sncseas xo wexeas ae seems as arvuews ¥ 2 317,
Tire mobility kit.............0...000- 317
Replacing wheels................-00. 319
Space-saving spare tire............... 323
Jump starting....................00. 323
"TOWING © szerws = i sates & 2 a £ § See 5g ee 325
Fuses and bulbs.................. 328
Fuses... 0... eee eee eee 328
BULDS ccs = seme x eens ot ewe ve ee a Pe 332
Customer information........... 333
Data Privaes:s ss seus ss gown se wom ss 333
PRIVAGY, MOLICE «sues 2 w avin w semecwns w vues a 333
Image recording..............00-000- 333
DatainieMmories:: < + sen x = wees sp eee eas 333
Transmitted information.............. 335
Accessories and technical
OMAMGES. « & cicrees 5 2 sn. 6 a snore 0 soe wo 338
Warranty... . 0. ee eee cece 338
Audi Literature Shop..............--- 338
Driving in other countries............. 338
Maintenance, repairs, and technical
modifications. ........ 0... cee eee eee 338
Accessories and parts.............0-. 340
Reporting Safety Defects.............. 340
Declaration of compliance for
telecommunications equipment and
electronic systeMS........0 cece ee eeee 341
Teennical datas: ¢ «ox. is meen ss ees 343
Identification data................ 00% 343
Vehicle data... 2... . ee eee eee eee ee 343
TAA Sis scence: oo cesses 2 v wee © o omen © 2 ove 345

4N0012721BF
Quick access
Anti-lock braking system (ABS)
=> page 130
Steering
=>page 127
Steering lock
=>page 127
All wheel drive
=>page 129
Suspension control
=>page 126
Air suspension
=> page 126
Engine speed limitation
>page 14
Tank system
=> page 270
Tank system/high-voltage system
=> page 270
Electrical system
> page 284
Engine oil level (MIN)
> page 278
Engine oil level (MAX)
=> page 278
Engine oil sensor
> page 278
Malfunction Indicator Lamp (MIL)
=> page 274,
Engine warm-up request
> page 278
Washer fluid level
=> page 287
Windshield wipers
=> page 68
High-voltage battery range
=> page 137
Parking systems
=> page 190
Park assist plus
=> page 202
Maneuver assist
=> page 208
Tire pressure
=> page 307
Tire pressure
=> page 307
Loose wheel warning
=> page 304
Bulb failure indicator
=> page 62
Adaptive light
=> page 62
Light/rain sensor
=> page 62, > page 68
Door lock
=> page 43
Battery in vehicle key
=> page 47
Night vision assist
=> page 161
Intersection assist
=> page 185
Side assist
=> page 183;
Exit warning
=> page 184
Rear cross-traffic assist
=>page 195
Adaptive cruise assist
=>page 175
Steering intervention request
=>page 170, > page 177
Lane departure warning
=> page 178
Distance warning
=>page 175
Audi pre sense
=> page 182
Emergency assist
=> page 186
Emergency call function
=> page 228

4N0012721BF
Sitting correctly and safely
Correct safety belt positioning
B4H-0751
RAZ-0696
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 68.
To ensure the safety belt is positioned correctly,
make sure of the following points:
— The lap portion of the safety belt must be locat-
ed across the lap.
—The shoulder portion of the safety belt must
rest over the center of the shoulder.
— The safety belt must always rest flat and se-
curely on the body.
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 69.
ZA\ WARNING
Incorrect safety belt positioning can cause se-
rious injury in the event of an accident or dur-
ing sudden braking or driving maneuvers.
— Never drive with the backrest reclined ex-
tremely far. The more the backrest is tilted
back, the greater the risk of injury due to the
safety belt being routed incorrectly.
— The safety belt itself or a loose safety belt
can cause serious injuries if it shifts onto
soft areas of the body, such as the stomach.
— The shoulder portion of the safety belt must
lie over the center of the shoulder and
chest, and never under the arm, behind the
back, or across the neck or face.
— The lap portion of the safety belt must lie
across the lap and never over the stomach.
—The safety belt must lie flat and securely on
the upper part of the body and the lap.
— The belt webbing must not be pinched or
twisted, or rub against sharp edges.
— If the safety belt height is set incorrectly
and/or the safety belt is routed incorrectly,
then the safety belt's protective function
will be impaired in the event of an accident.
Make sure the safety belt is at the right
height and is routed correctly for the pas-
senger using it.
— A safety belt that is too loose may lead to in-
juries during an accident, because your body
will move farther forward due to kinetic en-
ergy and will be stopped abruptly by the
belt.
— Heavily bulky, loose clothing (for example, a
coat over a sports jacket) may prevent the
seat and safety belts from functioning cor-
rectly.
— Do not position the safety belt over hard or
breakable objects (such as glasses, pens,
etc.).
—The lap belt portion of the safety belt must
sit as low as possible on the lap of pregnant
women and lie flat under the belly.
@) Note
Make sure that there are no hook-and-loop
fasteners or sharp objects such as zippers or
81
>

Storage and convenience
underneath the cargo floor could be dam-
aged. The sticker is located on the inner side
of the opened luggage compartment lid.
— The tire pressure must be adapted to the
load > page 299.
— You can purchase straps at specialty stores.
Fig. 84 Rear bench seat with three seats: opening the cov-
er
Fig. 85 Rear bench seat with two seats: lowering the cover
» Applies to: vehicles with three rear seats: Fold
down the center armrest in the rear and the
cover behind it.
> Applies to: vehicles with two rear seats: Press
the button @) and the cover will move down au-
tomatically @).
98
Fig. 87 Luggage compartment: luggage compartment net*
stretched out
Observe the safety precautions > page 97.
Tie-downs
There are tie-downs (4) in the luggage compart-
ment to secure pieces of luggage and objects.
» Use the tie-downs to secure the cargo.
Cargo net
Applies to: vehicles with cargo net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Fold the clip for the tie-downs upward.
» Attach the hooks for the cargo net to the tie-
downs.

4N0012721BF
Driving
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
eh Me lele 4
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 108. Have the problem corrected by
an authorized Audi dealer or authorized Audi
Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
B Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
rg turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
117
>

4N0012721BF
Driving dynamic
Suspension
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is highlighted in color.
Raising the vehicle
> Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The vehicle will lower at speeds of approximately
22 mph (35 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
@) Note
— Also refer to the information about ground
clearance > page 126.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Active suspension
Applies to: vehicles with active suspension
The active suspension enhances the air suspen-
sion with an electromechanically-controlled sus-
pension system. It selectively influences rolling
movements when driving around curves and
pitching movements, for example when braking
and accelerating. It also reduces lifting move-
ments when driving over bumps. The settings de-
pend on the selected Audi drive select* mode.
The curve tilting function is also switched on in
the comfort+ Audi drive select* mode. This func-
tion reduces the force on the vehicle passengers
when driving around curves by tilting the vehicle
toward the inside of the curve.
Display
You can display the principal functions of the ac-
tive suspension.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Active sus-
pension display.
It will display how the vehicle body movements
are compensated at each wheel. The more the
cylinder is filled in, the more the system is inter-
vening. Please note that the display here is not to
scale.
Settings
> Open the active suspension display and select
@.
With Predictive scanning: unevenness detec-
tion, you can adjust how much the vehicle will
compensate for bumps in the road. For this pur-
pose, there is a camera behind the windshield
that detects the road conditions and activates
the active suspension when bumps are predicted.
A colored cone in the display indicates when this
function is activated. This function may only have
limited availability under certain conditions, for
example, when it is dark > page 151. >
125

4N0012721BF
Trailer towing
Trailer towing
Driving with a trailer
eT e e eeu)
Your vehicle is primarily intended for transport-
ing people and luggage. However, if you drive
with a trailer, follow the technical requirements,
the operation and driving tips, and the legal reg-
ulations.
Driving with a trailer affects the vehicle's energy
usage, performance, and wear. It also requires
higher concentration from the driver.
Z\ WARNING
Do not transport any people in a trailer due to
the risk of fatal injury.
Technical requirements
Trailer hitch
Only use a trailer hitch with a removable ball
hitch mount and ball hitch. The trailer hitch must
be permitted for the vehicle, the trailer and the
permitted total weight of the trailer being
pulled. Above all, it must be securely and safely
attached to the vehicle trailer.
Never mount a trailer hitch on the bumper. The
trailer hitch must be mounted in a way that does
not impair the function of the bumper. Do not
make any changes to the exhaust system and the
brake system.
Check regularly if the trailer hitch is securely
mounted. Always follow the instructions given by
the trailer hitch manufacturer.
Trailer brakes
If the trailer has its own brake system, then fol-
low the manufacturer specifications. However,
the brake system on the trailer must never be
connected to the vehicle brake system.
Engine cooling system
Driving with a trailer means a higher load on the
engine and the cooling system. The cooling sys-
tem must be designed for additional load and
contain enough coolant > @®.
CG) Note
Longer inclines cannot be driven without a
suitable cooling system, especially if the out-
side temperatures are high. Otherwise, this
increases the risk of engine damage.
Operating instructions
Towing capacity
Your vehicle can only be operated with class 1 or
class 2 trailers.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 299. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
147
>

4N0012721BF
Wheels
@ US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2220...
means, for example, that the tire
was produced in the 22nd week of
the year 2020.
Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
@) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /4\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@) Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 306.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
=> page 322.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.
291