
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
310
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

4N0012721BF
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 67
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
311

Emergency assistance
Using the ti
Applies to: vehicles with tire mobility kit
B8U-0100
Fig. 193 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
oA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4mm) @ & fig. 193
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations.
Z\ WARNING
— Please note that the tire mobility kit cannot
be used in all situations, and that it may on-
ly be used temporarily.
— The tire sealant must not come in contact
with skin, eyes, or clothing.
— If tire sealant comes into contact with your
eyes or your skin, thoroughly rinse the af-
fected area immediately with clean water.
— Do not inhale the fumes.
— If you swallow any of the tire sealant, thor-
oughly rinse your mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek medical attention immediately.
— Change your clothing immediately if it
comes into contact with tire sealant.
— If an allergic reaction occurs, seek medical
attention immediately.
— Keep the tire sealant away from children.
@) Tips
— If sealant leaks, allow it to dry in place. You
can then peel it off like a sticker.
— Note the expiration date on the sealant bot-
tle. Replace the tire sealant at an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Radio reception can be interrupted when
operating the compressor.
— Follow the legal regulations that are appli-
cable in the country where you are operating
the vehicle.
Repairing tires
Applies to: vehicles with tire mobility kit
RAZ-0054]
[RAZ-0055}
318
Fig. 195 Tire mobility kit connection
Requirement: the tire mobility kit must be laid
out and ready for use > page 317.

4N0012721BF
Emergency assistance
Setting up the tire mobility kit
> Open the cover @) on the compressor!)
> fig. 194.
> Remove the connector () and pressure hose (5)
from the housing.
> Connect the compressor pressure hose © to
the flange © on the tire sealant bottle @).
> Insert the sealant bottle with the flange at the
bottom into the opening @) on the compressor.
> Remove the valve cap from the faulty tire.
> Connect the filler hose @) to the valve (7)
> fig. 195.
> Connect the plug @) © fig. 194 to an outlet in
the vehicle.
> Switch the ignition on.
Inflating a tire
> Move the switch (8) > fig. 195 on the compres-
sor into position I.
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
—Ifatire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@ Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
2) The compressor may look different. However, the way it is
operated is generally the same.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
ZA\ WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
—If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
©) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
@) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 317.
319

4N0012721BF
Emergency assistance
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 97.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 308.
> The wheel bolt tightening specification must be
90 ft lbs (120 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Space-saving spare tire
Applies to: vehicles with space-saving spare tire (compact
spare tire)
The spare tire is intended for short-term use only.
Have the damaged tire checked and replaced if
necessary by an authorized Audi dealer or author-
ized Audi Service Facility as soon as possible.
There are some restrictions on the use of the
compact spare tire. The compact spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the spare tire from an-
other type of vehicle.
The compact spare tire is located in the luggage
compartment under the cargo floor cover
=> page 317.
The tire pressure must be adjusted to a specified
value listed on the tire pressure sticker
=> page 299, fig. 190.
Snow chains
For technical reasons, the use of snow chains on
the compact spare tire is not permitted.
If you have to drive with snow chains and a front
tire fails, mount the spare tire in place of a rear
tire. Install the snow chains on the rear tire that
you removed, and install that in place of the
front tire that failed.
ZA WARNING
— After installing a spare tire, the tire pressure
must be checked as soon as possible.
— Do not drive faster than 50 mph (80 km/h)
with a compact spare tire. Driving faster
than that increases the risk of an accident.
— To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the compact spare tire.
— To reduce the risk of an accident, never drive
with more than one compact spare tire.
— Normal summer or winter tires must not be
mounted on the compact spare wheel rim.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.
323

4N0012721BF
Fuses and bulbs
Fuse panel () (black) Fuse panel @) (brown)
Luggage compartment lid central locking, 15 |Left rear seat adjustment
11 | fuel filler door, sunshade, luggage com- Front belt tensioner on front passenger's
partment cover 16 side
12 | Luggage compartment lid control module
— Fuse panel (4) (black)
Fuse panel (2) (red) No. | Equipment
No. | Equipment Seat ventilation, rear seat heating, rear-
1 | Rear climate control system blower 1 |view mirror, refrigerator, diagnostic con-
2 | Exterior antenna nection
3 | Exhaust treatment, sound actuator 2 | Gateway control module (communication)
4 |Rear climate control system control panel 3 [Sound actuator
5 | Right trailer hitch light 4 |Transmission heating valve
6 |Trailer hitch positioning motor 5 |Engine start, electric drive
7 |Trailer hitch release 7 |Active accelerator pedal
8 | Left trailer hitch light 8 | Night vision assist, active suspension
9 |Trailer hitch socket 9 _|Adaptive cruise assist
10 |Allroad sport differential 1 Intersection assistant, driver assist sys-
11 | Exhaust treatment tems, radar systems, camera systems
12 |48 V drivetrain generator 2 || Exteriorsoundigenerator
13 | USB input
Fuse panel (3) (brown) 14 [Right headlight
No. | Equipment 15 |Left headlight
1 |Driver assistance systems control module :
2 |Rear Audi phone box Fuse panel () (red)
3 | Rear seat adjustment No:.| Equipment
4 |Side assist 1 | Active suspension
5 |Sereensinthe rear 2 |Service disconnect switch
6 |Tire pressure monitoring system 3_|Refrigerator
7 [Emergency call system 4 | Electric drive system
Auxiliary heating radio receiver, tank mod- 5 |/Brake-system
8 ule 6 | High-voltage battery water pump
9 | Automatic transmission selector lever 7 |Auxiliary climate control
0 TV tuner, data exchange and telematics 8 |Climate control system compressor
control module 9 |Auxiliary battery control module
rT Convenience access and start authoriza- 10 | High-voltage battery
tion control module 11 | High-voltage charger
12 | Garage door opener 14 | Thermal management
13 | Rearview camera, peripheral cameras 15 | Thermomanagement control module
Convenience system control module, right -
14 | Vil light Fuse panel 6) (white)
No. | Equipment
1 |Rear center armrest heating
331

Technical data
(er) Feb a(t)
Fuel tank 21.7 gal (82 L)
Plug-in hybrid drive fuel tank 17.2 gal (65 L)
Plug-in hybrid drive battery energy content 14.1 kWh
Windshield and headlight washer system*
6.1 qt (5.8L)
A/C system refrigerant oil
The exact type and amount of refrigerant oil in
the A/C system is specified on the sticker on the
refrigerant compressor.
Refrigerant oil 130/140 g® +/-10g
Oil with plug-in hybrid drive
290g
+/-10g
a) The specifications depend on vehicle equipment.
Weights
l= [= [\
TANNA OM A
Fig. 214 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
344
Roof load
The maximum permitted roof load is 220 lbs
(100 kg).

Index
Battery
Charge levelindicator...............00. 12
Charging (12 Volt vehicle battery)....... 286
High-voltage battery.................. 131
Vehicle battery (12 Volt)............... 284
Winter operation (12 Volt vehicle battery) . 285
Battery (vehicle)
refer to High-voltage battery........... 131
Blinds
refer to Panoramic glass roof............ 53
BlOGk rote circus so ieee 2 ase 29 mem > wom 236
BlOWED's + sews x x wees & 2 maw x 2 se ge ewe F 101
Bluetooth
Audio player « scenes: 6s scenix <5 wens ¥ 0 eee © 2 251
Connecting adevice...............000- 265
Connecting a mobile phone............ 209
Deleting adevice vss si esas es eae ee ewe 266
Device overvieW.... 0.62... ee eee eee eee 265
Disconnecting adevice................ 265
Displaying profiles..................0. 266
Selecting adevice...............-.00. 265
Specifying a favorite...............00. 266
Boost... 2... eee eee eee 16
Boost function.................0 eee ee 112
Boost pressure indicator................. 16
Brake fluid
Checking the brake fluid level........... 283
Brakes... 2... cee eee 119
Brakeifllids: « + sawex x = yew 2 2 eee 2 2 cee 283
Emergency braking function............ 121
Hot... eee eee 122
New brake pads.........-. 00 eee eee ee 119
Brands..............00000 0 cece eee eee 268
Break-in security feature................. 44
Breaking in
New brake pads............0.--000 eee 119
New tires. 5s sccm so moa vo meen yo so oe 296
Browser
refer to Mediacenter.................. 254
Bulb replacement.............-.020-00. 332
Business. addresses. < win. < aan oa same oo 236
Cc
California Proposition 65 Warning........ 275
Battery specific...............0.-.00. 285
CaLLLISE,. ssccane x avons w os awawees vw aoe octave 215
346
CaMONAS csciaics i o cairns o & cnwcuns vo somes x a seco 151
Locations..... 6... eee eee eee 152
Capacities
FUGUTANKS ¢ i wasn 2b imaae o anon Gs RoE GE a 344
Washer fluid reservoir................. 344
GCarGO Nets s = weg s were ss were © = Heme & x Be 98
Gariwashi« « « wey: «2 ewes = 2 wats bo ee oe oe 310
Catalytic converter........... 0. eee eee 273
Cell phone
refer to Telephone..............--.05- 209
Cell phone compartment
refer to Audi phone box.............4. 211
Central lOckinG'es « a saves x ame a e cows 2 e pow Al
FNUEOMLOGRE. « scvswen x exectzeim x serene a x iceman oa eet 41
Convenience key....... 0... cece eee e eee 46
Convenience opening and closing......... 53
Luggage compartment lid............... 49
Mechanically unlocking and locking....... 44
M@SSAG6S « see = « mews ¢ x eee so eee § Re 43
Remote control: keys. so cies es eee ae eee 46
Setting. ........ 0.0.02 eee eee eee eee 42
Vehicle-Kéy sce < » seu so sews + ¢ ees + vee 46
Central locking switch...............0005 43
Ceramic brakes....................00005 119
Certification... .....................00. 341
Changing light bulbs................... 332
Charging
refer to Power sourceS.........--0e ee eee 94
Charging clip
refer to Wall mount clip............... 145
Charging display................--0000- 135
Charging the battery
Mobilevdevices:: « « sissy 2 x xewe 2 2 eee 2 oo 252
SBia s+ sestos x comsene © x umsens & cuseane 1 w oeeosts a 212
Wireless ............ 0.0000 c cece eee 213
Charging time.......... 0... cee eee eee ee 132
Child safety lock
Climate control system controls inthe rear. 51
PoWer WING OWS cuse x 2 gece a 2 awe 4 & gaan as SL
Rear doorsten «ose <0 wane < oamstee « citenest = Si
Child-safety seats’... cscs v5 cme ve eco se one 88
Securing to the top tether anchor........ 92
Securing with a safety belt.............. 91
Securingiwith LATCH: « 2 ssse © « ccoswes v x nose 91
GIGANIING « crv: vo same ao arms « eee oo BA 310
Cleaning Alcantara.............-.00000. 313
Cleaning artificial leather............... 313