4N0012721BF
High-voltage system
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
CG) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
133
4N0012721BF
High-voltage system
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @) options during the
charging process if a charging timer is set
=> page 136. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 139.
If the charging connector cannot be removed,
you must unlock it manually > page 137.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.
A WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
() Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@) Tips
— If the parking brake is set, it could create
noises when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg-
ing unit @) > page 134, fig. 100 that indicates
the charging status. The key for the LED light is
explained in the following table.
135
High-voltage system
LED on the charging unit Meaning
Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.
Charging process is interrupted.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 140. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 141. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Red On
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.
The outside temperature is too low or too high.
@ Tips
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Es.
Setting the timer
Applies to: vehicles with plug-in hybrid drive
Introduction
Configuring the timer
> To set a timer, select > in the line for the de-
sired timer.
> If the timer should be set one time, select Indi-
vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates.
> To also activate the climate control with a tim-
er, select CD.
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the
climate control system. You can turn on multiple
timers at the same time.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
136
> Select Next and follow the instructions in the
menu.
Switching on the timer and timer charging
The charging process will only follow the timer
settings if you have switched on the timer and
timer charging.
> To turn ona timer, select CD.
4N0012721BF
High-voltage system
Control unit: status and malfunction indicators
Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
but is not charging. => page 134. CQ Off
O & Off
O 0 Off
9 Off
© Flashing green | The vehicle is being charged
O QO Off with the ground conductor
O B oft monitor activated.
O 6 off
9 Off
© Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B oft function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
© Off ance will be reduced. nection checked by a qualified electrician.
®) Flashing green |The control unit has overheat- | After the control unit cools down, the
O QA Off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O & Off P
@ 0 vel direct sunlight for long periods or time.
enow Until it cools down, charging performance
© Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
@ Yellow The charger is connected to
O O Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
© Off not requesting a charging pro-
cedure.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
O 6 of function continues, have the control unit
6 checked by an authorized Audi dealer or
Off
authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
141
4N0012721BF
High-voltage system
g or attac g the cable
icles with Audi charging system
Applies to:
B4G-0681 Nn?
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 feet (7.5 m) in the USA. Audi recom-
Fig. 106 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 135.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
» Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.
A WARNING
— Note the warnings for charging > A in
Charging on page 135.
— Before switching a cable, always unplug the
power cable from the socket.
mends using only cables approved by Audi.
Gi) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
available phases may affect the available
charging power.
Wall clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip
RAZ-0638,
Fig. 107 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 107 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
145
>
4N0012721BF
Parking and maneuvering
the vehicle is too far. Make sure the connec-
tion is sufficient, and when in doubt, resume
parking the vehicle yourself.
— Blocking notifications, tones, and vibrations
increase the risk of an accident. The myAudi
app can only warn you if dangers are detect-
ed if you make sure that your mobile device
allows all notifications, tones, and vibra-
tions for the myAudi app.
@) Note
— Do not use remote controlled parking when
transporting cargo that projects outside of
the vehicle or when snow chains are mount-
ed.
— Remote controlled parking may guide the
vehicle either away from curbs or onto them
if other vehicles are parked on the curb.
Make sure that your vehicle's tires and rims
are not damaged. Resume control of the ve-
hicle in time or stop the parking process if
needed to prevent damage.
— In parking spaces without curbs, maintain a
distance of at least 19 inches (50 cm) from
walls and buildings in order to reduce the
risk of vehicle damage.
@) Tips
— Follow the legal regulations in the country
where you are operating the vehicle when
using remote controlled parking. Remote
controlled parking may be prohibited in
some countries. The system may be unavail-
able in countries where it has been deacti-
vated in order to comply with legal regula-
tions. Data will not be transmitted to Audi.
The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— Any individual that uses the mobile device
for remote controlled parking is considered
the driver and is participating in traffic. The
driver is always responsible for adhering to
the regulations for using remote controlled
)_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
parking that are applicable in the country
where the vehicle is being operated.
— Do not endanger any other road users when
using remote controlled parking. Testing re-
mote controlled parking in a parking lot
with minimal traffic is recommended.
— Your mobile device should have a sufficient
battery charge level. If necessary, charge
the mobile device before starting to drive.
— Do not use the remote controlled parking
function with devices that are faulty or dam-
aged or whose function is impaired. Only
use the operating systems approved by the
mobile device manufacturer.
— When using remote controlled parking, al-
ways pay attention to the areas where your
vehicle can be accessed. Check that no one
can enter your vehicle and if the vehicle has
been locked after parking is completed.
Take the vehicle key with you when leaving
the vehicle.
Applies to: vehicles with remote park assist plus
The following steps must be completed before
using for the first time:
> Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
> Add your vehicle to your myAudi account.
> Set the key user > page 38.
> Install the myAudi app on your mobile device
and log in with your access information.
Device compatibility
The mobile device will be checked at the start of
a parking procedure. If an incompatibility is de-
tected, it will be displayed in the myAudi app.
Audi does not recommend using the function if
an incompatibility is detected > A\.
A selection of supported Bluetooth devices can
be found in the database for tested mobile devi-
ces at www.audi.com/bluetooth. Compatibility
203
>
Telephone
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi phone box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05. At the time of
printing this user manual, the CPC-2-1-05
client procedures circular of ISED Canada
was available at the following web page:
http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08942.html.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
The system complies with United States FCC
regulations and ISED regulations > page 341.
212
Making phone calls using the exterior
antenna
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
Applies to: vehicles with front Audi phone box
» Fold open the holder for the Audi phone box (4)
=> page 211, fig. 153.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device with the rear side against the phone
symbol (2) in the center of the Audi phone box
and holder (@).
Applies to: vehicles with Audi phone box in the rear
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 211,
fig. 154 in the center of the Audi phone box
with the display facing up.
Charging the battery using the USB input
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 252.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ °% page 211,
fig. 153/> page 211, fig. 154.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Audi connect
> To display the weather for your current loca-
tion, press on the location that is marked with
the crosshairs.
Requirement: route guidance must be active.
> To display the weather at your destination,
press on the location that is marked with the
flag PB.
Adding a location: select: WEATHER > Gu > Ina
new city > a location.
Removing a location: select: WEATHER > 44 > Z
> one or more locations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 225, Wi-Fi.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.
ZA\ WARNING
Always follow the information found in > A\
in General information on page 222.
©) Note
Always follow the information found in >@ in
General information on page 222.
224
Audi connect vehicle
control services
Services
Applies to: vehicles with Audi connect vehicle control
Using Audi connect vehicle control services, you
can perform tasks such as viewing data about
your vehicle or control vehicle functions remote-
ly.
You can view and use services available for your
vehicle at my.audi.com or through the myAudi
app.
Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle.
Z\ WARNING
— Always follow the information found in > AA
in General information on page 222.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable
socket ,and if the ignition is switched off.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these