Driving
Combustion engine startup
Applies to: vehicles with plug-in hybrid drive
A haptic pressure point indicates when the com-
bustion engine will be started. The pressure point
is variable and depends on the high-voltage bat-
tery charge level.
@ Recuperation
@ Power by electric motor
@) Pressure point
@ Power by combustion engine
© Maximum acceleration
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.
Applies to: vehicles with boost function: The elec-
tric motor can switch on for a brief period if the
accelerator pedal is pressed all the way down in
the “D” and “S” driving program. The availability
of this function depends on the charge level of
the high-voltage battery and the temperature of
the drive system components, among other
things.
Z\ WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.
Parking lock emergency release
B4mM-0189
@
@
Fig. 96 Footwell: releasing the parking lock using the
emergency release
112
The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 325.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 108.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 317.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise () until it
stops and press it downward @) until it locks in-
to place.
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.
Z\ WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 108. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
i Transmission: malfunction! Safely stop vehi-
cle
Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 108. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Bi Transmission: too hot. Please stop vehicle >
Driving
Drive system
Pier MU
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
ete MaMa Lees LENS LL)
Applies to: vehicles with a conventional drive system or a mild
hybrid drive system
Vehicles with a conventional or mild hybrid drive
system are powered by a combustion engine. It
uses fuel to recover energy.
Vehicles with a mild hybrid drive system have ad-
ditional battery technology.
aero Ri mn delare Me Lah)
Applies to: vehicles with plug-in hybrid drive
With plug-in hybrid drive, you can select between
the electric and combustion engine drive systems
or combine them > page 114, > page 111.
Recuperation
Applies to: vehicles with plug-in hybrid drive
The vehicle is able to recover energy by using “re-
cuperation”. The electric drive system operates
like a generator and converts a large portion of
kinetic energy into electrical energy that is stored
in the high-voltage battery. The vehicle is braked
during recuperation, which is similar to the en-
gine braking effect on a vehicle with a combus-
tion engine. This will happen automatically when
you press the brake pedal while driving in “D”
gear, or when you remove your foot from the ac-
celerator pedal.
When you press the brake pedal, recuperation is
used to brake the vehicle. The brakes will only be
activated if necessary. When driving normally,
114
this makes it possible to brake using only recu-
peration just before coming to stop and to lose
little energy and range from braking.
Settings options
You can set if recuperation should be adjusted to
be proactive*, for example, to the road.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Efficiency
assist > Intelligent coasting.
ZA\ WARNING
In certain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.
G) Tips
If the ESC is limited or switched off, automat-
ic recuperation is not available and will not
brake.
Plug-in hybrid mode
Applies to: vehicles with plug-in hybrid drive
Switching the plug-in hybrid mode
The <8" button is located in the function bar on
the lower display.
> Press
Hybrid driving
If the
ing in hybrid mode. The vehicle can be driven
with the combustion engine or with the electric
motor if the conditions for it have been met
= page 115, Conditions for electric driving.
Depending on the motor, you may be able to
switch among various hybrid modes:
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > e-tron
mode.
& Auto Hybrid - The electric motor and combus-
tion engine work efficiently together. This mode
is particularly effective for long trips.
4N0012721BF
Driving
“= Battery Hold - The vehicle is driven predomi-
nantly with the combustion engine to maintain
the high-voltage battery charge level for as long
as possible.
If &% is displayed, the navigation route guidance
is active and the vehicle is taking the route data
into account for selecting the drive mode. The ve-
hicle will calculate what sections of the route
should be driven on using electric power in order
to achieve the most efficient driving style that is
possible. Electric driving is preferred for sections
of the route predicted to have lower speeds, such
as in towns or traffic jams.
Electric driving
The <$Y button will be green when EV mode is
switched on. The vehicle can be driven by the
electric motor if the conditions for this have been
met > page 115, Conditions for electric driving.
Conditions for electric driving
— The high-voltage battery charge level and tem-
perature must be sufficient.
— Driving program “S” must not be selected.
— The vehicle speed must be below approximately
85 mph (140 km/h).
— The accelerator pedal must not be pressed too
hard.
Indicator lights
Symbol | Meaning
EV mode is switched on and active.
You are driving only with electric
power.
porarily in standby mode. Once the
conditions are met again, electric
driving will resume.
EV mode is not available, because
the conditions for electric driving
have not been met.
The combustion engine is running.
tive.
EV mode is switched on, but is tem-
The Battery Hold hybrid mode is ac-
Meaning
The Auto Hybrid hybrid mode is ac-
tive.
The Auto Hybrid hybrid mode is ac-
tive. Navigation data will be consid-
ered.
@) Tips
— Depending on the driving style, the high-
voltage battery charge level may still go
down when in HOLD mode.
— When map data is outdated, no navigation
data will be considered.
— If you select a destination in the navigation
that is outside of the electric range, the ve-
hicle may exit EV mode.
ane Chua LEN
Applies to: vehicles with plug-in hybrid drive
Fig. 97 MMI: energy flow display
You can display the current energy distribution of
the vehicle.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Energy flow
display.
@ Combustion engine
— Orange: motor on
— Gray: motor off
@ High-voltage battery
— Green: charge level
— Gray: drive system not switched on
@®) Directional arrow
— Green: electric driving
— Orange: driving with combustion engine
— Green-orange: driving with boost function
@) Directional arrow
115
4N0012721BF
Driving
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
eh Me lele 4
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 108. Have the problem corrected by
an authorized Audi dealer or authorized Audi
Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
B Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
rg turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
117
>
Driving
The Start/Stop system is automatically activated
once
the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or "D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
® Note
Always switch the Start/Stop system off when
driving through water > page 118.
G) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
— If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @ indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
If the parking brake is set, the engine will only
start again when the accelerator pedal is pressed.
118
G) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop
phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
rely
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually >
Driving dynamic
Applies to: vehicles with elevated entry
With the Elevated entry function, you can select
if the vehicle should be raised when a door is
opened in order to enter and exit the vehicle
more comfortably. The vehicle will lower again
slowly in the following situations:
— When starting from a stop
— When locking the vehicle
— When changing the Audi drive select* mode
— Approximately 10 seconds after all doors have
been closed
— After a certain period of time when the engine
is stopped and a door is open, in order to main-
tain the battery charge level.
This function may not be available under certain
conditions, for example if the ground is not level
or when the battery charge level is low. The func-
tion may also be deactivated temporarily after
the vehicle is serviced using diagnostic equip-
ment, and it will only be available again once the
vehicle is driven a certain distance.
@ Note
When the elevated entry function is activated,
make sure there is sufficient space above and
below the vehicle. This particularly applies to
space under open doors and above roof struc-
tures. If you are unsure about the amount of
space, deactivate the elevated entry function
before exiting the vehicle to reduce the risk of
damage.
@) Tips
— If an open door touches the ground or be-
comes stuck, use the Raise > page 125
function in the MMI to raise the vehicle us-
ing the air suspension.
— When the curve tilting function is switched
on, the vehicle passengers will experience
less turning force when driving around
curves. This may influence the perception of
speed. Always adjust the speed to the driv-
ing situation.
126
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Automatic lifting and lowering using the Ele-
vated entry* function
ZA\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Secure the vehicle against rolling before exiting
the vehicle > page 108. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
B Active suspension: unavailable. Limited sta-
bility. You can continue driving with caution >
4N0012721BF
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
voltage cables or on other high-voltage
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:
131
High-voltage system
Charging method Charging cable
Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 140
Charge at public alternating current (AC) charg-
ing stations
Charging station cable
Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
132
Tae ela)
Applies to: vehicles with plug-in hybrid drive
ZA WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.