Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
310
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >
4N0012721BF
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 67
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
311
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Accessories and technical changes
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;
or write to:
Administrator NHTSA
1200 New Jersey Ave.,
S.E. West Building
Washington, DC
20590.
You can also obtain other infor-
mation about motor vehicle safe-
ty from http://www.safercar.gov.
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
Your vehicle may be equipped with various radio
systems, depending on vehicle equipment. The
manufacturer is not liable for radio malfunctions
that are caused by unauthorized changes to the
equipment.
FCC Part 15.19
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
341
>
4N0012721BF
Index
A
A/C cooling mode............ eee eee eee
A/C system refrigerant oil...............
Accelerator pedal.............2--00000-
also refer to Accelerator pedal..........
ACCESSOFICS 2. eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Active SuSpenSiOt es ¢ « ccs so ewe ss eewe ss
Adaptive cruise assist................04.
Cleaning the sensors.............0 0005
Adaptive cruise control
Predictive control..............000005
Adaptive speed assist
refer to Adaptive cruise assist..........
Adjusting the air distribution............
Adjusting the brightness.................
Adjusting the sound.................005
Adjusting the temperature..............
Adjusting the vents.................05.
Adjusting the volume..............00-00-
Adjusting the volume (announcements) ... .
Adjusting the welcome sound............
Airbag system... 2... ee eee eee
Air suspension..............00 000-00 ee
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-.00000.
Allseasontires...............00 eee eee
All wheel drive
refer to quattro... .... eee eee eee
Amazon Alexa integration
Media playback.................00005
QPerating « « ses so secs oo moms 9 wa & ¥ BRE
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-lock braking system............0065
Anti-Slip Regulation.................05.
Antietheftalarmr system siccs oe owes oc cna «
Anti-theft wheel bolts..................
Apple CarPlay
refer to Audi smartphone interface...... 261
Aspect ratio
NidGO verse < ¢ seven & 5 seaRE ze SeHER Fo Bee 255; 257
ASR
refer to Anti-Slip Regulation............ 129
Audi adaptive light...............-..000- 58
Audi connect
MEFEPTONCONNECE: « «esses oo wesc ow xem ¥ v0 222
AUGIGriVe’SelECt ios: « « suas > gemy 2 x seme gee 124
Audi e-tron compact charging system..... 140
Adjusting the charging power level...... 140
Changing or attaching the power cable... 145
SECUCINGls » 5 seme ¢ 9 same < a eR Eee EOE ne 145
Status and malfunction indicators....... 141
Audi musiciintertace sas ss iwes se gee ay oo 252
UGGS iexsy: a 2 wares & & gee & 2 eR Ee ER 253
Audi phone BOX eis 5 y omnes 5 3 eas «8 ews 211
Audi presense........ 0.00 e cee eee eee 178
MGSSAGES saws + & cmer 9 ¢ cemes 9 o ews 8 9 ee 182
Audi pre sense front.............eeeeeee 179
Audi side assist
refer to Side assist............-.00000. 182
Audi smartphone interface.............. 261
Legaliinformationi. . soe. s + scars se cesses ¥ 266
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................. 58
Climate control system..............5- 101
Auto Lock (central locking) ............... 41
Automatic climate control system
refer to Climate control system......... 100
Automatic luggage compartment lid.... 49,50
Automatic transmission...............- 109
Parking lock emergency release......... 112
Automatic wipe/wash system............. 66
Auxiliary climate control................ 104
Average consumption.................-- 16
Average speed ..... 0... cece ccc eee renee 16
B
Bag hooks........ 0... eee eee eee eee 97
Band
refer to Frequency band............... 242
345
Index
Battery
Charge levelindicator...............00. 12
Charging (12 Volt vehicle battery)....... 286
High-voltage battery.................. 131
Vehicle battery (12 Volt)............... 284
Winter operation (12 Volt vehicle battery) . 285
Battery (vehicle)
refer to High-voltage battery........... 131
Blinds
refer to Panoramic glass roof............ 53
BlOGk rote circus so ieee 2 ase 29 mem > wom 236
BlOWED's + sews x x wees & 2 maw x 2 se ge ewe F 101
Bluetooth
Audio player « scenes: 6s scenix <5 wens ¥ 0 eee © 2 251
Connecting adevice...............000- 265
Connecting a mobile phone............ 209
Deleting adevice vss si esas es eae ee ewe 266
Device overvieW.... 0.62... ee eee eee eee 265
Disconnecting adevice................ 265
Displaying profiles..................0. 266
Selecting adevice...............-.00. 265
Specifying a favorite...............00. 266
Boost... 2... eee eee eee 16
Boost function.................0 eee ee 112
Boost pressure indicator................. 16
Brake fluid
Checking the brake fluid level........... 283
Brakes... 2... cee eee 119
Brakeifllids: « + sawex x = yew 2 2 eee 2 2 cee 283
Emergency braking function............ 121
Hot... eee eee 122
New brake pads.........-. 00 eee eee ee 119
Brands..............00000 0 cece eee eee 268
Break-in security feature................. 44
Breaking in
New brake pads............0.--000 eee 119
New tires. 5s sccm so moa vo meen yo so oe 296
Browser
refer to Mediacenter.................. 254
Bulb replacement.............-.020-00. 332
Business. addresses. < win. < aan oa same oo 236
Cc
California Proposition 65 Warning........ 275
Battery specific...............0.-.00. 285
CaLLLISE,. ssccane x avons w os awawees vw aoe octave 215
346
CaMONAS csciaics i o cairns o & cnwcuns vo somes x a seco 151
Locations..... 6... eee eee eee 152
Capacities
FUGUTANKS ¢ i wasn 2b imaae o anon Gs RoE GE a 344
Washer fluid reservoir................. 344
GCarGO Nets s = weg s were ss were © = Heme & x Be 98
Gariwashi« « « wey: «2 ewes = 2 wats bo ee oe oe 310
Catalytic converter........... 0. eee eee 273
Cell phone
refer to Telephone..............--.05- 209
Cell phone compartment
refer to Audi phone box.............4. 211
Central lOckinG'es « a saves x ame a e cows 2 e pow Al
FNUEOMLOGRE. « scvswen x exectzeim x serene a x iceman oa eet 41
Convenience key....... 0... cece eee e eee 46
Convenience opening and closing......... 53
Luggage compartment lid............... 49
Mechanically unlocking and locking....... 44
M@SSAG6S « see = « mews ¢ x eee so eee § Re 43
Remote control: keys. so cies es eee ae eee 46
Setting. ........ 0.0.02 eee eee eee eee 42
Vehicle-Kéy sce < » seu so sews + ¢ ees + vee 46
Central locking switch...............0005 43
Ceramic brakes....................00005 119
Certification... .....................00. 341
Changing light bulbs................... 332
Charging
refer to Power sourceS.........--0e ee eee 94
Charging clip
refer to Wall mount clip............... 145
Charging display................--0000- 135
Charging the battery
Mobilevdevices:: « « sissy 2 x xewe 2 2 eee 2 oo 252
SBia s+ sestos x comsene © x umsens & cuseane 1 w oeeosts a 212
Wireless ............ 0.0000 c cece eee 213
Charging time.......... 0... cee eee eee ee 132
Child safety lock
Climate control system controls inthe rear. 51
PoWer WING OWS cuse x 2 gece a 2 awe 4 & gaan as SL
Rear doorsten «ose <0 wane < oamstee « citenest = Si
Child-safety seats’... cscs v5 cme ve eco se one 88
Securing to the top tether anchor........ 92
Securing with a safety belt.............. 91
Securingiwith LATCH: « 2 ssse © « ccoswes v x nose 91
GIGANIING « crv: vo same ao arms « eee oo BA 310
Cleaning Alcantara.............-.00000. 313
Cleaning artificial leather............... 313
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Index
Engine sound
Audi drive select.......... 0.00 eee eee 124
Engine start system..................0. 108
Engine stop
refer to Start/Stop system............. 117
Entry/exit lighting. ..............0eeee ee 61
Entry assistance.................-0 020s 73
also refer to Exit assistance............. 73
Environment
Unleaded gasoline................200. 269
ES@
refer to Electronic Stabilization Control... 129
ESG:SPOltis ss wees es serow so ens x e ewe ze 130
eSIM
refer to Embedded SIM card............ 223
Event Data Recorder (EDR).............. 333
EVimOde » wes s pasa 3 wuss os wee 6 = see 5 115
EXit:aSSiStani@Giis « x comm « < ems « RGERS eS 73
Exit Warning’: « s sos © ¢ wea © i eews oy Rees 184
Exterior antenna...............0..000. 212
Exterior lighting................0022-00. 58
Exterior mirrors... ........0..0.00000005 64
FOLGING'SELtINGSi: + x sams ¢ s sue x eee Ya: 42
External voice operation..............0.5 35
F
Factory default settings
Multi Media Interface................. 264
Factory settings
Rear:Seat: Remote .. seices és iiss oo ones oo 263
Fast rOUtC sess + eeu 2 2 gow sv cere oe ee 231
Favorites: < 2 vw ¢ 2 esis < ¢ dees + enews oon 22
Bluetooth « « scons 2 a swavwne x 2 awaene © event we © oe 266
Navigation... ........ 00. c cece eee eee 232
Telephoti@s:s: = « aae¢ = oven & s seem os ree 215
Federal Communications Commission (FCC) . 341
File formats (media drives).............. 258
Fog (windows) ...........00ee ee ee ee eee 102
Folding
tray table............0....000 00. 96
FOOCHEATIAG sioncase x 0 veces: + 6 asians «a seman © Hane 102
Footrests initeat's « + sesscea 0 2 omen a 2 own 9 w one 77
Footwell temperature.................. 103
For the sake of the environment
Disposing of engine oil................ 280
FUGUING:: < = sews 2 2 wows x o eee ge eee Fo ee 271
L@AKS boxe smansos x samen ow menos we aun a 275
FAQKaNG@rsces 2 o sce 2 o sees oo sR oo 102, 103
Free text search
Mediai. 2 2 sssxass a 0 sananis wo oreness 6 H emeneen & a1 ene 257
Radio... 2.2.2... eee eee eee eee eee 245
also refer to Intelligent search.......... 231
Freeze protection
COOLANE scsnis av aaneiss 6 4 insunse aw aves & 8 eswIEHE 281
Windshield washer system............. 287
Frequency band...............--000 ee 242
also refer to Frequency band........... 242
Front center armrest...............0.00. 73
Front collision warning
refer to Audi pre sense front............ 178
Front passenger's seat adjustment
R@ar : saws ¢ + eae ¢ » ews so meee st se es oe 75
Front passenger’s seat adjustment
PrOmtis 2 2 soveas 2 a ravens oe awe 2 a mee 2 x eNO 73
Rear... eee eee 73
Front wiper blades
Changing................0.00 ee eee eee 67
ClOANiNG’s « = seas a o ses + o sews so ews ev Ge 67
FUl@ls aguas 3 = imue x 2 eae ¢ EEE FE BEE ea 269
INAGIEIVE Se cecscics ow casi 2 ws amano © ctawais We oe 270
Current consumption...............000. 16
Fuel QaUg@ asx ¢ < oes « v ness sp rere se ee 12
Fueltankicapacity’ « s scsi «6 meow © waco « 344
Gasoline. 0.1... cece eee 269
Reducing fuel consumption............ 116
Fueling
Fuel filler GOOF ox « « cawy 6 ewes 2s yews ss 2 271,
Fuel filler door emergency release....... 273
Fuel tank capacity... ...... eee eee eee 344
G
Garage door opener............--000000- 55
Garment hooks ..............0000eee eee 97
GaSOL Meise ue a sxsweme 1 = anemaine = 5 onetime ws cemntene fe 3 269
Additives... 0.0.0.0... cc cece eee ee eee 270
Gasoline MIRCUNE wee 2» yew 2 o sews + same 269
GAWR
refer to Gross Axle Weight Rating (GAWR) . 344
GeaTsis « o scsn +s men 2 2 neon 2 rece Y oe
349
Index
Vehicle jacks. « sie sc emcee e eww oe em ves 317
Lifting points...... 2.0.0... eee eee eee 321
Tire change Mode.... 1... eee eee sees 319
VehIClE Keys ¢ « sas x = heen ¢ o hake oP eee 41,45
Vehicle Sound... . 6... cece eee eee eee 116
Vehicle start systeM.... 2.2.0.2... eee 118
Vehicle toolkit... 0.0... 0... eee eee eee 317
VeMEILAtIOMS, « 6 cess « cnennic = 1 cena a @ ammo wa 100
VIEW DUBE OMI + 3 seco © x saouawe 2 x cameo osama oo 13
Voiceriiaibs «2 viciine 2 x owas eo snvem 2 x amin 0 3 a 217
Voice recognition system ..............065 34
BxXHOE Maly escse = mucana we wweanan x execone 6 x ena 35
Operating ....... 0... ccc eee eee eee ee 34
WwW
Wall mount clip...........0... ce eee eee 145
Warning lights
refer to Indicator lights.................. 7
Washing matte finish paint.............. 310
Wave band
refer to Frequency band............... 242
Weights ........... 0.0 cece eee eee ee 344
Wheel bolts............ 000 c cece 304
ANti-Cheft cas s nuwa & s Been & + eRS oe Sew 320
Tightening specification............... 323
Wheels x isasis a i snniss o a nauasa s & aninass wo eomnene @ 289
Cleaning 312
Glossary of tire and loading terminology.. 292
Loose wheel warning.................. 304
REPIAGIG s sxannce » seanens oo eee co sien oe o ete 319
Tire pressure monitoring system........ 308
Tires and vehicle load limits............ 302
Wheel wrench’: « seas: s + gem « x sewn 2 2 seme 317
Wi-Fi
Hotspot:settings:s. ss wie a 6 owen ae aie a 225
Using ahotspot................--000- 223
Wild animal recognition................ 159
Window and mirror heating............. 105
Windows
Child safety lock.............02-000000- 51
Cleaning and removingice............. 312
Convenience opening and closing......... 53
Defrosting ........-. 600 c eee eee eee 102
Opening and closing................... 52
POWEPWINdOWSins « 2 caves x s waves 4s eaure 4 es 52
358
Windshield
Cleaning..... 22.2... cece eee eee eee 66
also refer to Windshield................ 66
Windshield washer system..........- 66, 287
Reservoir capacityies « + sass +o wesw + 3 meen 344
Windshield wipers.................00-0- 66
Winter operation
Auxiliary climate control............... 104
Car washes ....... 0.0.00 cece cece 310
COGLIFG SYSTEM: « 2 wees s x eee ss meee ese 281
Defrosting the windows............... 102
Rear window defogger................ 102
Removing ice from windows............ 312
Seat heating. « = scr. sa wee. a eee @ © wees 102
Snow chains............ 00sec eens 305
Steering wheel heating................ 104
Surface heating «wees «sees se ewes a 4 ear 103
THRCSiis so ceontens 6 sccrees +o onemeite aw oman © 9 oom 305
Vehicle battery (12 Volt)............... 285
Windshield washer system............. 287
WINEEPEIRES 2 osu 5 ¢ ean so mem a yeaa ee 305
Wireless Apple CarPlay
refer to Audi smartphone interface...... 261
Wireless charging...............+-+05- 213