4N0012721BF
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. Audi recommends that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, there are many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. Audi also
gives you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
Audi hopes you enjoy driving your vehicle and wishes you safe and pleasant motoring.
ZA\ warNiNc
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.
Table of contents
Co | fan a 250
General information................. 250
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 250
Bluetooth audio player............... 251
Amazon Alexa.... 2.0.0. cece eee eee 251
Multimedia connections.............. 252
Playing medias. « & ssc 2c ewae « owe oo ee 253
Options and settings................. 257
Supported media and file formats...... 258
Troubleshooting ewies 2 < sce se enw so xy 259
Audi smartphone interface...... 261
S@tUD « ses + y gam peas + yoms os Bene 261
Troubleshooting.............-..00005 262
Additional settings.............. 263
Systemisettingsc « + cssuene so mvswee a soseeue vs 263
Software update........... 0.0 e eee 264
Connected devices..............2---5 265
Legal.information ss « sess s+ ama sx ween « 266
Additional information.......... 268
Brands and licenses...............-4- 268
Maintenance and Care........... 269
Checking and Filling............. 269
Fuel... cee eee 269
Refueling ......... 0... ce eee ee eee eee 270
Emissions control system............. 273
Engine:compartmMentss. scsi so vec eo cee 274
Engineoil........ 00... eee eee eee 277
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 281
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 283
Electrical system. ...........002-0 00 284
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 284
Windshield washer system...........- 287
Service interval display............... 287
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 289
Wheels and Tires...........--0000 00s 289
Tire pressure monitoring system....... 307
Care and cleaning................ 310
Generalinformation................. 310
Carwashes ; aves + + sews ss ews se eee ee 310
Cleaning and care information......... 311
Taking your vehicle out of service....... 316
DO.It YOUSUF ovis. io 6 sssicone 3 6 excess 8 4 sane 317
Emergency assistance........... Sly
Generalinformation................. 317
Equipment sncseas xo wexeas ae seems as arvuews ¥ 2 317,
Tire mobility kit.............0...000- 317
Replacing wheels................-00. 319
Space-saving spare tire............... 323
Jump starting....................00. 323
"TOWING © szerws = i sates & 2 a £ § See 5g ee 325
Fuses and bulbs.................. 328
Fuses... 0... eee eee eee 328
BULDS ccs = seme x eens ot ewe ve ee a Pe 332
Customer information........... 333
Data Privaes:s ss seus ss gown se wom ss 333
PRIVAGY, MOLICE «sues 2 w avin w semecwns w vues a 333
Image recording..............00-000- 333
DatainieMmories:: < + sen x = wees sp eee eas 333
Transmitted information.............. 335
Accessories and technical
OMAMGES. « & cicrees 5 2 sn. 6 a snore 0 soe wo 338
Warranty... . 0. ee eee cece 338
Audi Literature Shop..............--- 338
Driving in other countries............. 338
Maintenance, repairs, and technical
modifications. ........ 0... cee eee eee 338
Accessories and parts.............0-. 340
Reporting Safety Defects.............. 340
Declaration of compliance for
telecommunications equipment and
electronic systeMS........0 cece ee eeee 341
Teennical datas: ¢ «ox. is meen ss ees 343
Identification data................ 00% 343
Vehicle data... 2... . ee eee eee eee ee 343
TAA Sis scence: oo cesses 2 v wee © o omen © 2 ove 345
4N0012721BF
Opening and closing
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
— The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls
Mechanically unlocking the luggage
compartment lid
BGA-0026
Fig. 37 Luggage compartment lid: mechanical key in lock
cylinder
>» Remove the integrated mechanical key
=> page 45.
> Insert the mechanical key in the luggage com-
partment lid lock cylinder.
> Turn the key counterclockwise. The luggage
compartment lid opens.
A ‘WARNING
Observe the safety precautions > page 48.
Opening the luggage compartment lid
bicedu mia sie(M Une ( Tn
Fig. 38 Inner luggage compartment lid: lever
> Press the lever in the direction of the arrow un-
til the luggage compartment lid opens.
Never close the luggage compartment lid us-
ing
the emergency handle.
Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.
RAZ-1026|
Fig. 39 Driver's door: controls
> To activate or deactivate the child safety lock
for the rear doors (which controls the power
windows and interior door handle), press the
left and/or right 8 button in the driver's door
> fig. 39. The indicator light in the button turns
on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
> Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To
51
>
Lights and Vision
Vision
Adjusting exterior mirrors
RAZ-0150
Fig. 48 Driver's door: knob for the exterior mirrors
> Turn the knob in the driver's door to the desired
position:
0 - Deactivates all adjustment functions.
Q/ §- Selects the left or right exterior mirror.
To adjust the mirror glass in a mirror, press the
knob in the desired direction.
GA - Heats* the mirror glass depending on the
outside temperature.
©) - Folds the exterior mirrors*. To fold the mir-
rors out, turn the knob to one of the other posi-
tions. In the MMI, you can select if the mirrors
fold in automatically when you lock the vehicle
=> page 42.
Front passenger's exterior mirror tilt
function*
Requirement: the knob must be in the position
for the front passenger’s exterior mirror.
The mirror surfaces tilt slightly when reverse
gear is selected to provide a better view, for ex-
ample of the edge of the curb.
You can adjust the mirror surface by turning the
knob in the desired direction.
The mirror moves from the reversing position
back to the original position:
— When you switch the ignition off
— When you drive forward at speeds faster than 9
mph (15 km/h).
— When the knob is no longer in the position for
the front passenger exterior mirror
64
ZA WARNING
Curved mirror surfaces (for example convex)
enlarge the field of vision. However, they
make objects in the mirror appear smaller and
farther away. When using these mirrors to es-
timate your distance to vehicles behind you
when changing lanes, you could estimate in-
correctly, which increases the risk of an acci-
dent.
@) Note
— Applies to: vehicles with power folding exte-
rior mirrors: If the mirror housing was
moved by outside forces (such as an impact
when maneuvering), you must use the pow-
er folding function to fold the mirror all the
way out. The mirrors will make a loud noise
when they latch into place. The mirror hous-
ing must not be moved back into place by
hand because this could impair the function
of the mirror mechanism.
— Applies to: vehicles without power folding
exterior mirrors: If the mirror housing was
moved by outside forces (such as an impact
when maneuvering), you must move it back
in place by hand.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Never fold power folding exterior mirrors*
by hand. Only fold them in and out using
the power controls.
G) Tips
If the power adjusting function malfunctions,
the glass in both mirrors can be adjusted by
pressing on the edge of it by hand.
Dimming the mirrors
> The interior and exterior mirrors dim automati-
cally when light shines on them, for example
from headlights on a vehicle behind you.
ZX WARNING
— If the glass on an automatic dimming mirror
breaks, electrolyte can leak out. This liquid >
Lights and Vision
Windshield wipers
Switching the windshield wipers on
RAZ-0149.
Fig. 51 Lever: windshield wipers.
> Move the windshield wiper lever SY to the cor-
responding position:
@ Windshield wipers off
@ Rain sensor/intermittent mode. The wind-
shield wipers switch on once the vehicle speed
exceeds approximately 2 mph (4 km/h) and it is
raining. The higher the sensitivity of the rain sen-
sor that is set (switch © to the right), the earlier
the
windshield wipers react to moisture on the
windshield. You can deactivate the rain sensor
mode, which switches the interval mode on. In
intermittent mode, you can adjust the interval
time using the switch ©.
» Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Rain sensor.
@ Slow wiping
@ Fast wiping
@ Single wipe. If you hold the lever in this posi-
tion longer, the wipers switch from slow wiping
to fast wiping.
© Clean the windshield @. The number of wipes
and afterwipes depends on how long the lever is
held in position ©).
The wipers wipe one time after several seconds of
driving to remove water droplets. You can switch
this function off by moving the lever to position
© within ten seconds of the afterwipe. The after-
wipe function is reactivated the next time you
switch the ignition on.
66
If you hold the lever in position ©) for longer
than half a second, the edge wiping feature will
be activated. This moves the windshield wipers
closer to the edge of the windshield and per-
forms an afterwipe to clean the residue that re-
sults from the wiping process from the edge of
the windshield. The function is available when
driving at speeds up to 75 mph (120 km/h).
The headlight washer system* operates only
when the low beam headlights are on. If you
move the lever to position 6), the headlights and
the night vision assist camera”* are cleaned at in-
tervals.
Z\ WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly functioning windshield wiper
blades are required for a clear view and safe
driving > page 67, Cleaning/changing wip-
er blades.
@) Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
@) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
Driving
— D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the release button @ on the selector lev-
er.
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.
—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
Requirement: the ignition must be switched on.
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button (2) on the selector lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the en-
gine off while the “D” or “R” gear is selected. If
you switch the engine off in “N”, “P” will engage
automatically after approximately 30 minutes.
If you want to switch to another gear from “P”,
the engine must be running.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 112.
110
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
The selected driving program is displayed in the
instrument cluster.
—D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the Dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.
Plug-in hybrid drive system: Not all plug-in hy-
brid modes are available in the “S” driving pro-
gram. The driving program or plug-in hybrid
mode will be automatically adjusted if it is not
compatible with an operation.
ZA\ WARNING
— Before you start driving, check if the label
for the desired selector lever position next
to the selector lever is lit up.
— Secure the vehicle against rolling before ex:
iting the vehicle > page 108.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
— To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.
G) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake >
4N0012721BF
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
voltage cables or on other high-voltage
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:
131
4N0012721BF
Checking and Filling
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 285, 12
Volt vehicle battery or > page 286, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 286, Other bat-
tery types
— Plug-in hybrid drive: High-voltage battery (for
example, for electric driving) > page 131, In-
troduction.
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 286. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 286.
Z\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
=> page 286, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:
Always wear eye protection.
Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking are
forbidden.
Z\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
A highly explosive mixture of gases can
form when charging batteries. >
@
>
©
285