2021 AUDI A7 service

4K8012721BF
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. Audi recommends that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, there are many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. Audi also
gives you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
Audi hopes you enjoy driving your vehicle and wishes you safe and pleasant motoring.

ZA\ warNiNc
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.

ca.gov/passenger-vehicle.

4K8012721BF
Table of contents

Electronic Stabilization Control......... Lis
Rear spoiler...... 0... ee eee 117
High-voltage system............. Lig.
Generalinformation................. 119
Charging the high-voltage battery...... 119
Charging equipment................. 126
Trailer towing.................055 135
Driving with atrailer................. 135
Assist systems................... 138
Assist systems............... eee 138
General information................. 138
Surrounding area detection............ 139
Switching the systems on and off....... 141
Driving information.............. 143
Speed warning system..............-. 143
Camera-based traffic sign recognition... 143
Traffic light information.............. 145
Laptimer................0..0.0000. 146
Acceleration measurement............ 147
Night vision assist..............-.04. 148
Integrated Toll Module............... 149
Driver assistance................. 151
Cruise control system.............0-. 151
Efficiency assist sacas ¢ ¢ exau so eves so een 152
Adaptive cruise assist................ 154
Distance warning .........eeeee eee eee 164
Lane departure warning............... 165
Audi preisense « sesies ss wea 2 2 ena « waco 166
Side assist... 0.2.0.0... eee eee ee 170
EXiCWanniG: seme « 2 aacae x § smnee 4 z seme Fg 172
Intersection assistant................ 173
Emergency assist...........--.000005 174
Parking and maneuvering....... 176
TMEROGUCHION « & cuescice « « sseienn «vests % © anenoes 176

Parking aid plus
Rearview camera and peripheral cameras. 179
Rear cross-traffic assist............... 183
Assisted parking.............02-0 eee 184
ParkeASSiStplUS’s « = execs = v wees 2 x emis o 186
Remote controlled parking............ 190
Maneuver assist............--.000005 195
Infotainment system............ 197
Telephone............... cece eee 187
INthOAUCEION:: « « sews « ¢ news ¢ © mee a x eee 197
SOLU o cncses vo sess + 8 cosine 6 5 ameueus ¥ tuesenens 197
Using the Audi phone box............. 199
Using the telephone.................. 201
SettINGS wien oo ames + emo w + we wo RaHeT 204
Messages ......... 00-00. c ee eee eee 205
TRGUBIESHOOLING sass ¢ s seem s 3 ae 5 te 207
Audi connect.................000. 208
General
information................. 208
Audi connect Infotainment............ 208
Using a Wi-Fi hotspot................ 209
Audi connect Infotainment services..... 209
Functions
on demand...............- 210
Audi connect vehicle control services.... 210
Settings............0..0 200-02 211
TrOUBlESHOOtING gas 2 s geay s 5 nome & a ae 212
Emergency call................... PaBe |
OVERVIEW some: » = meus <2 came & eee bo ee 213.
Emergency call «: issios ¢ sce w ¥ wane wo narem 213
Online roadside assistance............ 214
Navigation «.. < oics seis sc ewe ee os 216
Opening navigation.................. 216
myAudi navigation.................05 216
Entering adestination................ 217
Stopping route guidance.............. 220
Map... sce cece eee eee 220
Alternative routes.............2.-04. 222
Additional functions................. 222
Satellite map............... 0c eee 223
ElGGtriGHanGe veces ¢ ¢ cawy 9 = seme 7 2 ee & 224
Map:updates
« ccc xs sco vo eens eo wees 224
Traffic incidents........ 0.00... eee eee 225
SGQtinGS seuss = » aus « Hewes Heme Fx ORE 226
Radio.......... 0... eee 228
Generalinformation................. 228
Radio functions sive. cies as wee 2s wee 229
Online radio... . eee ee eee eee 232
Options and settings................. 233
TroubleShOOting ewes vs woe as eas oe ees 234

Table of contents

Co | fan a 236
General information................. 236
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 236
Bluetooth audio player............... 237
Amazon Alexa.... 2.0.0. cece eee eee 237
Multimedia connections.............. 238
Playing medias. « & ssc 2c ewae « owe oo ee 239
Options
and settings................. 243
Supported media and file formats...... 244
Troubleshooting ewies 2 < sce se enw so xy 245
Audi smartphone interface...... 247
S@tUD « ses + y gam peas + yoms os Bene 247
Troubleshooting.............-..00005 248
Additional settings.............. 249
Systemisettingsc « + cssuene so mvswee a soseeue vs 249
Software update........... 0.0 e eee 250
Connected devices..............2---5 251
Legal.information ss « sess s+ ama sx ween « 252
Additional information.......... 253
Brands and licenses...............-4- 253
Maintenance and Care........... 254
Checking and Filling............. 254
Fuel... cee eee 254
Refueling ......... 0... ce eee ee eee eee 255
Emissions control system............. 259
Engine compartment.............+06% 259
Engineoil........ 00... eee eee eee 262
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 266
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 269
Electrical system. ...........002-0 00 269
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 270
Windshield washer system...........- 272
Service interval display............... 273
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 274
Wheels and Tires...........--0000 00s 274
Tire pressure monitoring system....... 292
Tire pressure monitoring system....... 294
Run-flat tires... 2.2... cee eee eee eee 296
Care and cleaning................ 298
General information..............4.. 298
Car washes ........... 0000 e eee ee eee 298
Cleaning and care information......... 299
Taking your vehicle out of service....... 304
Doilt Yoursell eis ics tiie as nscwa so ease 305
Emergency assistance........... 305
General information................. 305
EQUIPIMIENE sso 6s cass a 2 sam o & aueeM wow 305
Tire mobility kit.............0...000. 305
Replacing wheels................-.4. 308
Space-saving spare tire............... 311
JUN PESTAREIAG « x sensves » a seemme @ » emcee oo econ 311
TOWING... 2 eee eee eee ee 313
Fuses and bulbs.................. 316
Fuses... 0... eee eee eee 316
Bul BSc = = geupe 2 » eeu ¢ e meuee xe Ee a eS 320
Customer information........... 321
Data privacy...................... 324:
Privacy NOtiCe « iesis 2s moms + eee ¥ wee 321
Image recording................-.00. 321
Data memories............0.ceeeeeee 321
Transmitted information.............. 323
Accessories and technical
CHANGES: « « owes 5 ¢ sews + & eeu bc eS oe 326
Wa Plat yiis < s eseceits © + seavene i + snereie © w omneete 326
Audi Literature Shop..............0-- 326
Driving in other countries............. 326
Maintenance, repairs, and technical
modifications..................00008 326
Accessories and parts..............-. 328
Reporting Safety Defects.............. 328
Declaration of compliance for
telecommunications equipment and
electronicisystemsi. se sve sx esis 2 x ee 329
Technical data.................... 331
Identification data................00. 331
Vehicle data........... 0... cee eee eee 331
TMAOX:: « s sence 3 2 neem © 2 eens © x eee 2 Be 333

4K8012721BF
Instrument cluster


vehicle safely. See an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.

G) Tips
— The following pages primarily show illustra-
tions of the Audi virtual cockpit*. The ap-
pearance or the location of the items shown
may differ in an analog instrument cluster.
— You can select the units used for tempera-
ture, speed, and other measurements in the
Infotainment system > page 249.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— If there is a malfunction in the instrument
cluster, DEF will appear in the trip odometer
display. Have the malfunction corrected as
soon as possible.
— Certain instrument cluster content can also
be displayed in the head-up display*
> page 28.
— Applies to: vehicles with analog instrument
cluster: When the lights are switched off
and the ignition is switched on, the instru-
ment illumination (needles and gauges) will
switch on. The illumination for the gauges
reduces automatically and eventually turns
off as brightness outside increases. This
function reminds the driver to turn the low
beams on at the appropriate time.
Operating
i) lew
12/05/2017
Fig. 4 Instrument cluster: driver information system
3 S| he iS S| cc



Fig. 5 Left side of multifunction steering wheel
Information is organized within various tabs @)
in the instrument cluster. The tab contents are
displayed in the central area (2).
Requirement: the ignition must be switched on.
Selecting a tab
> Press the button @) repeatedly until the
desired tab is selected.
Returning to functions at higher levels
> Press the D button ©).
Opening and closing the menu
> Press the [=] button ©.
Selecting and confirming a function
Requirement: a menu or list must be displayed.
> To select a function, turn the left thumbwheel
@ to the desired function.
> To confirm a selection, press the left thumb-
wheel (7).
Switching the view
> Press the VIEW button @).
The following tabs may be available, depending
on vehicle equipment:

First tab Vehicle functions > page 17

Second tab | Driver messages (this is only dis-
played if at least one indicator
light/message is being displayed)

Third tab Night vision assist (this is only dis-
played if the night vision assist
has been activated) > page 148
Fourth tab | Radio > page 228
Media > page 239 >



13

4K8012721BF
Instrument cluster

overheating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer 2) > page 12 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Displaying the tachometer
Applies to: vehicles with plug-in hybrid drive
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Left dial > Tachometer or Com-
bined.
Engine speed limitation
If the BA indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation is deactivated if you
release the accelerator pedal while the engine is
at normal operating temperature.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
@) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Power meter
Applies to: vehicles with plug-in hybrid drive
>


[RAZ-0575 -©
LZ)






Fig. 7 Instrument cluster: power meter
Displaying the power meter
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Left dial > Power meter or Com-
bined.
The power meter @) > page 12 gives feedback
about the usage capacity of the drive system. The
power meter needle displays the current usage
capacity. A colored border indicates how much
the drive system can currently be utilized. The
colored borders may vary depending on the se-
lected driving program and the electric power
currently available.
Depending on the vehicle equipment, the power
meter displays the following driving statuses:
@ Drive system switched off
@ Vehicle recovering electrical energy
@® Drive system switched on
@® Vehicle is driving with the electric
motor (green)
© Vehicle is driving with the electric
motor, the combustion engine can
switch on automatically (green
dash)
© Vehicle is driving with the combus-
tion engine (orange)
@ Vehicle is driving with maximum
power from the electric motor and
combustion engine for a brief peri-
od
of time
15

Voice recognition system

> To pause voice recognition, say or press Pause
@. To reactivate voice recognition, press @)
again or briefly press the «€ button on the mul-
tifunction steering wheel.
Additional functions
Applies to: vehicles with voice recognition system
Command during voice output
If the function is switched on, you can simply say
a new command during a prompt.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output.
Online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of
voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer will open, or
> Applies to MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access certain
functions. A reduced number of commands for
Amazon Alexa are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated. A system language that
is supported by both the voice recognition system
and Amazon Alexa must be selected.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> Applies to: MMI: To operate Amazon Alexa us-
ing voice commands, select on the home
30
screen: SETTINGS > General > (Speech dialog
system) > Activate the speech dialog system
with "Hey Audi".
>» Say the activation phrase “Alexa” together with
the desired command.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 208.
Gi) Tips
Audi provides access to services from third
party providers. Permanent availability cannot
be guaranteed, because that depends on the
third party provider.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 197.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
>» Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the w€ button briefly on the mul-
tifunction steering wheel or press Resume.
G) Tips
Audi simply provides access to control your
cell phone with voice operation and does not >

Global functions

Global functions
Additional function
buttons

Fig. 20 Right side of the multifunction steering wheel



Fig. 21 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right thumbwheel @) © fig. 20 upward or
downward, or turn the On/Off knob @) © fig. 21
to the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the d the On/Off knob to the left/right.
Fast forward/rewind
> Press and hold the press the On/Off knob to the left or right until
the desired playback position is reached.
32

Quick access steering wheel button
Depending on vehicle equipment, the button ©)
may provide quick access to various functions.
> Applies to: RS models faz button, see
> page 111.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
> Select and confirm the desired function.
Switching the voice recognition system on or
off
w& button @), see > page 29.
Using the telephone functions
button @), see > page 201.

ZA\ WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

4K8012721BF
Personalization

Personalization
Users
General information
Applies to: vehicles with personalized user settings
Depending on vehicle equipment and your coun-
try, your vehicle may be able to manage various
users in the MMI. Each user will be assigned the
settings that they last used.
Before you begin driving, you can select a user in
the MMI and load personalized Infotainment and
vehicle settings.
Possible users in the MMI:
— myAudi user: as a myAudi user, you can use
Audi connect services that require a myAudi ac-
count. Certain settings are transferred online to
your myAudi account. If you log into your
myAudi account in another vehicle, you can
load your settings in the other vehicle.
— Local user: as a local user, you can only store
settings in the current vehicle. Your settings
cannot be transferred to other vehicles. Audi
connect services that can only be used with a
myAudi account will not be available.
— Guest: as a guest, you can store settings in the
vehicle without changing the settings for other
users. Audi recommends only using the guest
user temporarily, because settings can be over-
written by other users.
Depending on vehicle equipment, the following
options may be used to detect the active user so
that the user settings can be loaded automatical-
ly before you start driving.
— Vehicle key
Requirement: the driver's door has been opened.
The detected user must be shown in the MMI.
Confirm the user shown, select another user
=> page 33, or add another user > page 33.

ZA WARNING
It may not be possible to load Infotainment
and vehicle settings, or they may only load
partially. The driver is always responsible for
the Infotainment and vehicle settings in order
to reduce the risk of an accident.

@) Tips
— Certain Infotainment and vehicle settings
(such as mirrors, last radio stations) may be
stored, depending on vehicle equipment.
You can find additional information in the
MMI. Select on the home screen: SETTINGS
> General > Legal notes > About Audi con-
nect.
— Applies to: myAudi users: The stored set-
tings can only be transferred to vehicles
that are capable of receiving the transmit-
ted information. There may be restrictions
that prevent this, particularly in other coun-
tries.
— Applies to: myAudi users: The settings can
only be transferred and loaded when there
is coverage from the applicable mobile
phone service provider.
— Applies to: myAudi users with PIN protec-
tion switched on: If the MMI displays a de-
tected user but you simply start driving or
wait without entering the 4-digit PIN, then
the guest user will be selected. Some set-
tings for the detected myAudi user will be
transferred to the guest user.
OTe e le (ta 4
Applies to: vehicles with user management
Opening user management
Applies to: MMI
> Press USER on the home screen.
Selecting a user
Applies to: MMI
> Press on the desired user.
> Enter the 4-digit myAudi PIN, if necessary.
Adding myAudi users
Applies to MMI and Audi connect
Requirement: you must have successfully regis-
tered at my.audi.com and have created a 4-digit
myAudi PIN.
> Press Add user.
> Press Log in now to log in with your myAudi
credentials.
> Follow the system instructions.
33