4K8012721BF
High-voltage system
Control unit: status and malfunction indicators
Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
but is not charging. => page 122. CQ Off
O & Off
O 0 Off
9 Off
© Flashing green | The vehicle is being charged
O QO Off with the ground conductor
O B oft monitor activated.
O 6 off
9 Off
© Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B oft function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
© Off ance will be reduced. nection checked by a qualified electrician.
®) Flashing green |The control unit has overheat- | After the control unit cools down, the
O QA Off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O & Off P
@ 0 vel direct sunlight for long periods or time.
enow Until it cools down, charging performance
© Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
@ Yellow The charger is connected to
O O Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
© Off not requesting a charging pro-
cedure.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
O 6 of function continues, have the control unit
6 checked by an authorized Audi dealer or
Off
authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
129
4K8012721BF
High-voltage system
g or attac g the cable
icles with Audi charging system
Applies to:
B4G-0681 Nn?
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 feet (7.5 m) in the USA. Audi recom-
Fig. 89 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 123.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
» Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.
A WARNING
— Note the warnings for charging > A in
Charging on page 123.
— Before switching a cable, always unplug the
power cable from the socket.
mends using only cables approved by Audi.
Gi) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
available phases may affect the available
charging power.
Wall clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip
RAZ-0638,
Fig. 90 Wall mount clip: securing the Audi charging system
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 90 and let it lock into
place.
> Wrap the excess length of cable around the
charging connector mount (@) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket @).
133
4K8012721BF
Parking and maneuvering
the vehicle is too far. Make sure the connec-
tion is sufficient, and when in doubt, resume
parking the vehicle yourself.
— Blocking notifications, tones, and vibrations
increase the risk of an accident. The myAudi
app can only warn you if dangers are detect-
ed if you make sure that your mobile device
allows all notifications, tones, and vibra-
tions for the myAudi app.
@) Note
— Do not use remote controlled parking when
transporting cargo that projects outside of
the vehicle or when snow chains are mount-
ed.
— Remote controlled parking may guide the
vehicle either away from curbs or onto them
if other vehicles are parked on the curb.
Make sure that your vehicle's tires and rims
are not damaged. Resume control of the ve-
hicle in time or stop the parking process if
needed to prevent damage.
— In parking spaces without curbs, maintain a
distance of at least 19 inches (50 cm) from
walls and buildings in order to reduce the
risk of vehicle damage.
@) Tips
— Follow the legal regulations in the country
where you are operating the vehicle when
using remote controlled parking. Remote
controlled parking may be prohibited in
some countries. The system may be unavail-
able in countries where it has been deacti-
vated in order to comply with legal regula-
tions. Data will not be transmitted to Audi.
The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— Any individual that uses the mobile device
for remote controlled parking is considered
the driver and is participating in traffic. The
driver is always responsible for adhering to
the regulations for using remote controlled
)_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
parking that are applicable in the country
where the vehicle is being operated.
— Do not endanger any other road users when
using remote controlled parking. Testing re-
mote controlled parking in a parking lot
with minimal traffic is recommended.
— Your mobile device should have a sufficient
battery charge level. If necessary, charge
the mobile device before starting to drive.
— Do not use the remote controlled parking
function with devices that are faulty or dam-
aged or whose function is impaired. Only
use the operating systems approved by the
mobile device manufacturer.
— When using remote controlled parking, al-
ways pay attention to the areas where your
vehicle can be accessed. Check that no one
can enter your vehicle and if the vehicle has
been locked after parking is completed.
Take the vehicle key with you when leaving
the vehicle.
Applies to: vehicles with remote park assist plus
The following steps must be completed before
using for the first time:
> Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
> Add your vehicle to your myAudi account.
> Set the key user > page 33.
> Install the myAudi app on your mobile device
and log in with your access information.
Device compatibility
The mobile device will be checked at the start of
a parking procedure. If an incompatibility is de-
tected, it will be displayed in the myAudi app.
Audi does not recommend using the function if
an incompatibility is detected > A\.
A selection of supported Bluetooth devices can
be found in the database for tested mobile devi-
ces at www.audi.com/bluetooth. Compatibility
191
>
4K8012721BF
Audi connect
ZA WARNING
— Always follow the information found in > AA
in General information on page 208.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable
socket ,and if the ignition is switched off.
@ Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 33.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.
Z\ WARNING
Always follow the information found in > AA
in General information on page 208.
@) Note
Always follow the information found in S@ in
General information on page 208.
211
Media
» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 208.
Multimedia connections
USB adapter cable
[RAH-9202
Fig. 154 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
238
ONU reat em Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the +<
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 239.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Media
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 238, Multimedia
connections/> page 237, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 250 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
246
Audi smartphone interface
— The menu language shown in the MMIis
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content of
these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 238.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new
start your iPhone.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 251. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 21. Re-
The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 238.
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
248
4K8012721BF
Additional settings
> Press on the notification, or
> Open the notification in the notification center
on > page 24 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
>» Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.
ZA\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation
completes successfully.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 208.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 247.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 208.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 251.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 250 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection = page 197.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1.
251
>