Driving
— Driving program “S” must not be selected.
— The vehicle speed must be below approximately
85 mph (140 km/h).
— The accelerator pedal must not be pressed too
hard.
Indicator lights
Symbol |Meaning
EV mode is switched on and active.
You are driving only with electric
power.
EV mode is switched on, but is tem-
porarily in standby mode. Once the
conditions are met again, electric
driving will resume.
EV mode is not available, because
the conditions for electric driving
have not been met.
The combustion engine is running.
The Battery Hold hybrid mode is ac-
tive. tive.
tive. Navigation data will be consid-
The Auto Hybrid hybrid mode is ac-
The Auto Hybrid hybrid mode is ac-
ered.
@) Tips
— Depending on the driving style, the high-
voltage battery charge level may still go
down when in HOLD mode.
— When map data is outdated, no navigation
data will be considered.
— If you select a destination in the navigation
that is outside of the electric range, the ve-
hicle may exit EV mode.
102
ergy flow display
Applies to: vehicles with plug-in hybrid drive
Fig. 80 MMI: energy flow display
You can display the current energy distribution of
the vehicle.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Energy flow
display.
@ Combustion engine
— Orange: motor on
— Gray: motor off
@ High-voltage battery
— Green: charge level
— Gray: drive system not switched on
@®) Directional arrow
— Green: electric driving
— Orange: driving with combustion engine
— Green-orange: driving with boost function
@) Directional arrow
— Green: recuperation
Gi) Tips
The energy flow display can also be displayed
in the instrument cluster under the vehicle
functions tab.
Applies to: vehicles with plug-in hybrid drive
a oa
PO ecu ee i§—@ RAX-0139
me 120 mi at: i—@
Fig. 81 Range monitor
Driving
eh Me laele (aid
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 94. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
BB Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
104
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
re turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or "D" must be engaged.
—The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
4K8012721BF
Driving
@) Note
Always switch the Start/Stop system off when
driving through water > page 104.
G) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
— Ifyou select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @ indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
If the parking brake is set, the engine will only
start again when the accelerator pedal is pressed.
@ Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop
phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.
Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal. >
105
4K8012721BF
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
voltage cables or on other high-voltage
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:
119
High-voltage system
Charging method Charging cable
Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 128
Charge at public alternating current (AC) charg-
ing stations
Charging station cable
Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
120
Tae ela)
Applies to: vehicles with plug-in hybrid drive
ZA WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.
4K8012721BF
High-voltage system
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
CG) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
121
4K8012721BF
High-voltage system
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @) options during the
charging process if a charging timer is set
=> page 124. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 127.
If the charging connector cannot be removed,
you must unlock it manually > page 125.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.
A WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
() Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@) Tips
— If the parking brake is set, it could create
noises when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg-
ing unit @) > page 122, fig. 83 that indicates the
charging status. The key for the LED light is ex-
plained in the following table.
123
High-voltage system
LED on the charging unit Meaning
Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.
Charging process is interrupted.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 128. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 129. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Red On
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.
The outside temperature is too low or too high.
@ Tips
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Es.
Setting the timer
Applies to: vehicles with plug-in hybrid drive
Introduction
Configuring the timer
> To set a timer, select > in the line for the de-
sired timer.
> If the timer should be set one time, select Indi-
vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates.
> To also activate the climate control with a tim-
er, select CD.
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the
climate control system. You can turn on multiple
timers at the same time.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
124
> Select Next and follow the instructions in the
menu.
Switching on the timer and timer charging
The charging process will only follow the timer
settings if you have switched on the timer and
timer charging.
> To turn ona timer, select CD.