2021 AUDI A7 warning

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Audi connect


ZA WARNING
— Always follow the information found in > AA
in General information on page 208.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable
socket ,and if the ignition is switched off.


@ Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 33.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

Z\ WARNING
Always follow the information found in > AA
in General information on page 208.
@) Note
Always follow the information found in S@ in
General information on page 208.


211

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Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 213.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 214.

ZA\ WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.

Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
work coverage area for the mobile phone service
provider selected by Audi.

—The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 213.
Making an emergency call
Applies to: vehicles with emergency call function

mi l
Fig. 139 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED () blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >
213

Emergency call

the emergency call button () will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 214.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 214, LED
status and > page 214, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
508 Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

) The availability of the services offered depends on the
country and may change in the future.
214
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 140 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.

Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 141 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
>» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 218, fig. 142.
@ Open the intelligent search > page 217.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 221, Map operation.

ZA\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 21,
Traffic safety information.
— The route calculated by the navigation sys-

tem is a driving recommendation. Follow

216

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 208.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.

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Navigation




@ Displays the maximum permitted speed): Symbol Description
within city limits, on expressways, and on se Favorites > page 222
highways. S TT :
. . Bi Previous destinations display
@) Current vehicle position
@ Route information > page 227 Traffic information
© Name of the street on which you are current- —__ Colored warning symbols: traffic incidents
ly driving ahead that are on your route.
@ Start route guidance for a marked destina- — Grayed out warning symbols: traffic incidents
tion
> page 219, Selecting a destination that are not on your route.
from the map — All traffic incidents will display in color when
@®) Display details for the destination route guidance is inactive.
=> page 219 — Warning symbols with arrow: traffic incident
Intelligent search nearb that you have been routed around, for example g y hat you have b d d, f pl
@ Adjust the map orientation. See also .
=> page 226
@ Navigation settings > page 226 Map operation
® Adjust the scale. Press the magnifying glass Applies to: vehicles with navigation system
to switch automatic zoom > page 226 on or You can operate the map > page 220, fig. 144
off directly on the map. The © symbol ap- with the movements described in the following
pears when this function is switched on. information.
® Marked destination. See > page 219, Select-
ing a destination from the map
Map contents (points of interest, favorites). > Drag your finger across the map in the desired
When there are multiple map contents in the direction.
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press a’; > fig. 145. Press on > Swipe your finger across the map in the desired
a POT in the list. direction and lift your finger off the map.
Moving the map
®
Moving the map quickly
@ — the map to the current vehicle posi- Zooming in on the map
ion
>» Place two fingers on the map and pull your fin-
gers apart, or
> Double-tap on the map with one finger.
@3) Traffic incidents and display of estimated
losses of time on the route.
— Green: traffic is flowing freely.
— Orange: stop-and-go traffic Zooming out on the map
Red: traffic jaitior traffic obstructions. » Place two fingers on the map and pull your fin-
Additional possible symbols on the map gers together, or
> Double-tap on the map with two fingers.
Symbol Description

@ Home address > page 222, Favor- Rotating the map
ites > Rotate the map using two fingers.
Business address = page 222, Fa-
vorites

Tilting the map

> Drag upward or downward with two fingers. >

D_ Only applies to vehicles without camera-based speed limit
display.
221

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Navigation

Map update through the myAudi App
Applies to: vehicles with map update through the myAudi app
With the map update through the myAudi app,
you can update the map material in your
navigation system.
Downloading updates
Requirement: you must have a registered myAudi
account. Your vehicle must be registered in your
myAudi account.
> Install the myAudi app on your mobile device
and log in with your login information. Use the
same myAudi account that you use in the vehi-
cle for your myAudi user.
> Download the map material in the myAudi app.
Installing updates
> Log in as a myAudi user in the vehicle
> page 33.
> Connect your smartphone to the vehicle’s Wi-Fi
hotspot = page 209. The MMI detects the map
material on your smartphone. The map update
will start automatically.
You can check the status of the installation in the
notification center > page 24.
Map update using the USB connection
Applies to: vehicle map updates using the USB connection
With the map update, you can update the map
material in your navigation system.
Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Downloading a map update
> Download the map update at my.audi.com and
store it on a USB flash drive. For additional in-
formation, visit my.audi.com.
Installing a map update
> Connect the USB flash drive to the Audi music
interface > page 238.
> Open the notification in the notification center
on > page 24 and press on the notification.
> Press Next. The status of the installation is
shown in the display.
Traffic incidents
Introduction
Applies to: vehicles with navigation system and online traffic
information
ae oad
Becirhaciecae Okan
(iret re es are ea
= North
ne
© North

Fig. 149 traffic information overview
Open traffic information
Requirement: the map must be displayed
=> page 221.
> Press on the traffic jam symbol in the side
menu on the map © page 220, fig. 144.
Display traffic report details
> Press on the traffic report @) > fig. 149.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 149:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
The predicted delay takes into account future
changes to the traffic situation on the route.
Press on an item ina list @ and select the
better route. More information can be found
under > page 222.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are only shown when
route guidance is active. Press ona line to
display details about it.
Gi) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— Traffic information is not available in some
countries.
225

Media

» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 208.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 154 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
238
ONU reat em Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the +<
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 239.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.

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Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 238 using a USB adapter
=> page 238, fig. 154, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 208.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone
terface.
in-
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible i
vehicles without a navigation system or
without a detected vehicle position (GPS
n
da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must
logged into the mobile phone network
=> page 208.
be
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 30.
247