
4K0012721BE
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
=> page 28 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a mobile phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must only be
connected to one mobile device.
> Enable the Bluetooth function and visibility on
the MMI = page 234 and the mobile phone.
> Applies to: MMI: Select on the home screen:
PHONE.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
After connecting successfully
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
181
>

Telephone
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See > page 189.
@) Tips
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may need to down-
load contacts and confirm access to your
messages separately.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— You can manage additional settings for con-
nected mobile devices in the Connected de-
vices menu > page 235.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Using two telephones
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile phones to the MMI
at the same time using the Bluetooth HFP, for ex-
ample a business phone and a private phone. You
can be reached in your vehicle through both mo-
bile phones.
182
Applies to: mobile devices with Bluetooth Mes-
sage Access Profile (MAP): You can send and re-
ceive messages with both mobile devices
=> page 189.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI. The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device.
> Enable the Bluetooth function and visibility on
the MMI => page 234 and the mobile phone.
> Applies to: MMI: Select on the home screen:
PHONE > (°, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
After connecting successfully
See > page 181, After connecting successfully.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > <1.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.

Telephone
Depending on your mobile device, the following
options may be available:
— Save as a shortcut > page 24, Shortcuts.
— Store as favorite > page 186.
— Send text message > page 189.
— Send e-mail > page 190.
Edit number
Edit a phone number before dialing it.
Show history
Requirement: you must have had more than one
interaction with a contact.
All interactions with a contact or a number are
displayed.
Managing favorites
Applies to: vehicles with telephone
You can store contacts for all connected mobile
devices as shortcuts in the favorites list.
Selecting favorites using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Favorites.
Opening favorites using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> [=] button > Favorites.
Storing favorites
> Press YY > page 187 in the business card, or
> Press Store as favorite in the options
=> page 185.
Deleting favorites
> Press W © page 187 in the business card, or
> Select: Favorites > Z > one or multiple favor-
ites or Select all > Delete > (Done).
G@) Tips
The favorites can only be edited via the MMI.
186
Managing the directory
Applies to: vehicles with telephone
You can manage up to four directories in the
MMI.
Requirement: a mobile device must be connected
to the MMI.
Opening the directory
> Applies to: MMI: Select on the home screen:
PHONE > Contacts.
The contacts will be displayed. You can change
the sort order > page 189, Sort order.
Deleting imported contacts
Requirement: you must have imported at least
one contact > page 189.
> Select: Contacts > Z > one or more text mes-
sages > Delete > (Done). The imported contacts
are deleted.
Directory options
> Press and hold a contact in the directory until
the Options menu appears.
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 186.
— Send contact: you can select Text message or
E-mail > page 189.
— Send text message > page 189.
— Send e-mail > page 190.
— Save as a shortcut > page 24, Shortcuts.
Gi) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
—The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.

4K0012721BE
Telephone
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 181, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 181.
After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.
Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 183 and that there are no objects located be-
tween the phone box and the phone.
191

4K0012721BE
Audi connect
established using the embedded SIM card
(eSIM).
ZA WARNING
Always follow the information found in > AV
in General information on page 192.
@) Note
Always follow the information found in >@ in
General information on page 192.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 192.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 192, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on. A
data plan must be available > page 196.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
Z\ WARNING
Always follow the information found in > A\
in General information on page 192.
() Note
Always follow the information found in © in
General information on page 192.
G@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
—A myAudi user must be logged in for some
Audi connect Infotainment services.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Au.
> To display the weather for a location, press ona
location in the list.
193
>

Navigation
Online traffic information
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic infor-
mation about congestion, accidents, road
construction, and other incidents.
Requirement: the MMI must be connected to the
Internet > page 192, Audi connect. Traffic infor-
mation must be switched on in the MMI
=> page 210.
Traffic information will be displayed on the
standard map > page 204, fig. 142.
Online traffic information is also displayed on the
standard map > page 207.
G) Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 305.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Settings
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
Accessing settings
» Applies to: MMI: Select on the home screen:
NAVIGATION > ©}.
Accessing settings using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
210
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 207.
Traffic: you can display current traffic informa-
tion on the map.
— Free flowing traffic
— Traffic obstructions
— Traffic incidents
Map colors
— Automatic: the map display adapts to the light-
ing conditions (for example, by changing from
day to night when driving through a tunnel).
— Day or Night
Map orientation
— 2D heading-up map/2D north-up map: the
current vehicle position is displayed. The map is
oriented in the direction of travel or to the
north.
— 3D heading-up map: the current vehicle posi-
tion is shown on a three-dimensional map and
is aligned to the direction of travel.
— Overview: the entire route from the vehicle po-
sition to the destination or the next stopover is
displayed on the map. The map is oriented to
the north.
Automatic zoom
— On: the map scale is adapted automatically de-
pending on the type of road being traveled (ex-
pressway, highway, other roads) so that you al-
ways have an optimal overview of the road
ahead. When route guidance is active, the scale
is adjusted automatically for a better detailed
view when there are upcoming maneuvers.
— Intersection: when route guidance is active, the
scale is adjusted automatically for a better de-
tailed view when there are upcoming maneu-
vers.
— Off
MMI map contents/Map content: you can switch
the display of additional information (such as
POIs) on the map in the upper display on or off. >

4K0012721BE
Navigation
Voice guidance
Voice guidance: you can adjust the navigation
prompts. With the Traffic setting, the MMI will
only give prompts if there are traffic incidents on
your route.
Voice guidance during phone call
Entertainment fader during navigation: the au-
dio playback volume is temporarily lowered when
navigation prompts are active.
Route criteria
You can adjust which route criteria should be al-
lowed or avoided for the route calculation.
HOV/carpool lanes
Highways
Toll roads
Ferries
Route information
When this function is switched on and route
guidance is active, route information
=> page 204, fig. 142 is displayed. The next ma-
neuver will be displayed at the bottom. POIs and
traffic information will also be displayed. Press
route
information to display a preview of the next
maneuver on the map. You can switch the follow-
ing information on or off in route information.
— Points of interest along the route
— Traffic incidents
Presentation mode
In presentation mode, the system simulates driv-
ing on the display along the planned route with-
out the vehicle actually moving. You can use
Specify starting point when you would like to
calculate a route starting from a location other
than the current vehicle position, for example.
Simulating route guidance: start route guidance
and press presentation mode.
@) Tips
You can change the volume of navigation an-
nouncements while one is playing > page 31.
211

Radio
Radio
General information
Selecting the radio
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Fig. 148 Upper display: SiriusXM channel list
Depending on the vehicle equipment, the radio
may support the FM, AM, and SiriusXM (satellite
radio) frequency bands. Using the HD Radio re-
ceiver* also allows you to receive radio stations
on the FM and AM bands in digital format.
Depending on the vehicle equipment and the se-
lected station list, the following information will
be displayed:
@ Station list
Shows the stations that are currently availa-
ble. The station list updates automatically.
Stations @
For example, the station name may be dis-
played depending on availability.
HD Radio technology
FM/AM stations that can be received by digi-
tal radio are marked with the HD Radio tech-
nology symbol H).
If reception quality declines, the radio auto-
matically switches to the analog FM/AM sta-
tion depending on availability.
@ Additional audio programs
Digital HD Radio stations may contain multi-
ple additional audio programs. If you lose re-
ception, the additional audio programs will
212
be muted since they can no longer be re-
ceived.
Radio ID
Your radio ID and contact data for your satel-
lite radio provider are displayed.
Channel number
® No reception e®
The station cannot be received.
In addition to the symbols for the usual frequen-
cy bands, the following information may also be
available depending on vehicle equipment:
Symbol | Description
The station provides information in
the background for an online station
alternative. Online station tracking
must be switched on for this
> page 218.
The station is received through the In-
ternet.
The system attempts to receive the
station/podcast through the Internet.
G) Tips
— Contact the SiriusXM* provider if you would
like to receive satellite programming.
— Buildings, tunnels, bridges, open areas, oth-
er vehicles or objects on the vehicle roof can
affect reception.
— Satellite radio* is not available in all re-
gions.
Adjusting the radio using the MMI
> Applies to: MMI: To set a frequency band, select
on the home screen: RADIO > Source a catego-
ry.
> Applies to: MMI: To set a station, select on the
home screen: RADIO > Source > a category >a
station/podcast*.
> To select a frequency, follow the instructions
under > page 214, Free text search.
Adjusting the radio using the multifunction
steering wheel
Requirement: radio mode must be on. >