2020 VOLKSWAGEN TIGUAN Driver

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING

Opening and closing the boot lid
Fig. 71 In the driver door: release button for the boot lid.
Fig. 72 In the boot lid: button for opening the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid
•Press the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•Lift the boot lid up using the ⇒ Fig. 72 button.
Closing the boot lid
•Pull the boot lid downwards by the handle in the interior trim with sufficient momentum so that it
engages in the lock ⇒.
The instrument cluster display indicates if the boot lid is open or not closed properly ⇒ Warning and 
indicator lamp overview.
The boot lid is locked automatically when the vehicle is moving.
If the boot lid is not opened within the next few minutes after unlocking, it automatically locks
again.
Electrically opening and closing the boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid electrically
Do not push down the boot lid with your hand on the rear window. The rear window could
shatter and cause injuries.
WARNING
Never use the opening mechanism to fix or hold a load. This could lead to damage that
makes it impossible to close the boot lid.
NOTICE
Never use the rear wiper or rear spoiler to fix or hold a load. This could lead to damage
where the rear window wiper or rear spoiler is torn off.
NOTICE
Serious injuries could occur if the boot lid is closed incorrectly or without due care and
attention.
•When closing the boot lid, please ensure that there are no hands in the direct path of
the boot lid as it moves.
WARNING

•Briefly press and hold the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•OR: press the button in the boot lid ⇒ Fig. 72.
The boot lid will then open.
Closing the boot lid electrically
•Press the button in the open boot lid.
•OR: pull the button in the driver door upwards.
•OR: briefly press and hold the button on the vehicle key.
•OR: close the boot lid by moving it manually until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
•Press one of the buttons during the opening or closing procedure.
The boot lid can now be moved by hand. You will need to use increased force to do this.
Pressing the button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
•Stop the opening procedure at the desired open position (at least half openyf.
•In the opened boot lid, press and hold the button until the hazard warning lights
flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
To reset the opening angle so that the boot lid opens fully again, press the open boot lid upwards
with your hand up to the limit position. You will need to use increased force to do this.
In the opened boot lid, press and hold the button until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle
has been reset.
Boot lid with movement sensor (Easy Openyf
Fig. 73 Sensor-controlled luggage compartment opener (Easy Openyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key in the
operating range of the boot lid.
Before opening or closing the boot lid, please check that there is enough space to open
and close it, for example when in a garage.
NOTICE

The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy OpenyfLVQRW
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy CloseyfLVQRWZRUNLQg
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE

One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The
individual buttons do not have to be held down to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
•Press and hold the locking or unlocking button on the vehicle key.
•Vehicles with the keyless locking and starting system Keyless Access: place your finger on the
locking sensor in the door handle for a few seconds until the windows are closed ⇒ Central 
locking system. The vehicle key must also be within the operating range.
•To interrupt the function, release the unlocking or locking button OR take your finger off the
sensor surface.
A valid vehicle key must be located in the operating range. All turn signals will flash once as
confirmation that all the windows have been closed.
Adjust the settings for convenience opening using the Infotainment system ⇒ Operation and display 
in the Infotainment system.
One-touch opening and closing and the roll-back function will not work if there is a
malfunction in the electric windows. Go to a qualified workshop.
Convenience opening and closing works only when one-touch opening and closing is
activated for all electric windows.
Electric window roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function for the electric windows can reduce the risk of crush injuries when the
windows are closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will
immediately open again ⇒.
•Check to see why the window has not closed.
•Try to close the window again.
•If the window closing process is interrupted again, the roll-back function will be disabled for a
few seconds.
•If the window still cannot be closed, it will stop at the corresponding position. To close the
window without the roll-back function, press the button again within a few seconds ⇒.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING

Remove leaves and other loose items from the glass roof guide rails at regular intervals
using a vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction with the glass roof. Go to
a qualified workshop.
Opening and closing the glass roof
Fig. 76 In the roof: button for the glass roof.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The sun blind automatically opens at the same time as the glass roof when closed. The sun blind
can be closed completely only once the glass roof has been closed.
The button has 2 positions. 1st stage: fully or partially tilt, open or close the roof.
2nd stage: automatically move the roof to the respective limit position. Press the button again to
stop the one-touch function.
•Tilting the glass roof: push the button ⇒ Fig. 76Ⓑ to position 1. One-touch function: push button
Ⓑ to position 2.
•Closing the tilted glass roof: push the button Ⓐ to position 1. One-touch function: push button Ⓐ
to position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓐ or Ⓑ again.
•Opening the glass roof: push the button Ⓒ to position 1. One-touch function up to convenience
position: push button Ⓒ to position 2.
•Closing the glass roof: push the button Ⓓ to position 1. One-touch function: push button Ⓓ to
position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓒ or Ⓓ again.
Glass roof roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function reduces the risk of crush injuries ⇒. If the tilting and sliding panoramic
sunroof is impaired during the closing process, it will open again immediately.
•Check to see why the glass roof has not closed.
•Try to close the glass roof again.
•If the glass roof still cannot be closed, close it without the roll-back function.
Careless or unsupervised use of the glass roof can cause serious injuries.
•Open and close the glass roof only when you are sure that nobody is in the operating
area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can lock the
vehicle, start the engine, switch on the ignition and operate the glass roof.
•The glass roof can still be opened or closed for a short time after the ignition has been
switched off, provided the driver door or front passenger door are not opened.
WARNING
•To avoid damage during cold weather, clear any ice and snow off the vehicle roof
before opening or tilting the glass roof.
•Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain
entering the vehicle when the glass roof is open or tilted could cause significant
damage to the electrical system. This can result in further damage to the vehicle.
NOTICE

Closing the glass roof without the roll-back function
•Press the button to the 2nd position Ⓓ until the glass roof has fully closed.
•The glass roof will now close without the roll-back function.
•Please go to a qualified workshop if the glass roof still cannot be closed.
If you let go of the switch during the closing procedure, the glass roof will open automatically.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Glass roof will not close
•The glass roof only works when the ignition is switched on. The glass roof can still be opened or
closed for a short time after the ignition has been switched off, provided the driver door or front
passenger door are not opened.
Steering wheel
Adjusting the steering wheel position
Fig. 77 Below the steering wheel in the steering column trim: lever for mechanical adjustment of the
steering wheel position.
Fig. 78 On the steering wheel: 9 o'clock and 3 o'clock position.
Adjust the steering wheel position before setting off and only when the vehicle is stationary ⇒.
•Push down the lever ⇒ Fig. 77①.
•Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9 
o'clock and 3 o'clock positions with your arms slightly bent ⇒ Fig. 78.
•Push the lever up firmly until it is flush with the steering column trim ⇒.
Closing the glass roof without the roll-back function can cause serious injuries.
•Always close the glass roof carefully.
•Ensure that nobody obstructs the path of the glass roof, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING

Seats and head restraints
Front seats
Introduction
This chapter contains information on the followingsubjects:
⇒ Mechanically adjusting the front seat
⇒ Electrically adjusting the front seat
⇒ Folding the front passenger seat backrest forwards
The following section describes the options for adjusting the front seats. Always ensure that the
correct sitting position is adjusted ⇒ Sitting position.
Incorrect use of the steering column position adjustment and incorrect adjustment of the
steering wheel can cause serious or fatal injuries.
•After adjusting the steering column, always move lever ⇒ Fig. 77① up so that it
engages securely. This prevents the steering column from moving spontaneously
while the vehicle is in motion.
•Never adjust the steering wheel when the vehicle is in motion. If you determine that a
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the
correct position.
•The steering wheel must always point towards the chest and not towards the face. This
ensures that the driver front airbag provides maximum protection in the event of an
accident.
•While driving, always keep both hands on the outside of the steering wheel at the 9 
o'clock and 3 o'clock positions⇒ Fig. 78. This reduces the risk of injury if the driver
front airbag is triggered.
•Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on
the hub of the steering wheel. If the driver front airbag is triggered, you could receive
severe injuries to the arms, hands and head.
WARNING