2020 VOLKSWAGEN TIGUAN ESP

The roll-back function is also activated if the windows are closed using the vehicle key for
convenience closing.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected
or discharged while the windows were not fully closed. The function will have to be reset.
•Switch on the ignition.
•Close all windows and doors.
•Pull up the button for the window and hold it in this position for a few seconds.
•Let go of the button then pull it up again and hold it in this position. One-touch opening and
closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same
time.
Closing the window without the roll-back function
•Try to close the window again within a few seconds by holding the button. The roll-back
function will be deactivated for a small section of the path of the closing window.
•If the closing procedure takes longer than several seconds, the roll-back function will be
reactivated. If it is still stiff or obstructed, the window will stop and will open itself automatically
again.
•Please go to a qualified workshop if the window still cannot be closed.
Glass roof
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the glass roof
⇒ Glass roof roll-back function
⇒ Troubleshooting
The term glass roof is used for the tilting and sliding panoramic sunroof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is
fixed and cannot be opened.
Closing the electric windows without the roll-back function can lead to severe injuries.
•Always close the window carefully.
•Ensure that nobody obstructs the path of the window, especially if a window is being
closed when the roll-back function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the window frame and sustaining injury.
WARNING

Remove leaves and other loose items from the glass roof guide rails at regular intervals
using a vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction with the glass roof. Go to
a qualified workshop.
Opening and closing the glass roof
Fig. 76 In the roof: button for the glass roof.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The sun blind automatically opens at the same time as the glass roof when closed. The sun blind
can be closed completely only once the glass roof has been closed.
The button has 2 positions. 1st stage: fully or partially tilt, open or close the roof.
2nd stage: automatically move the roof to the respective limit position. Press the button again to
stop the one-touch function.
•Tilting the glass roof: push the button ⇒ Fig. 76Ⓑ to position 1. One-touch function: push button
Ⓑ to position 2.
•Closing the tilted glass roof: push the button Ⓐ to position 1. One-touch function: push button Ⓐ
to position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓐ or Ⓑ again.
•Opening the glass roof: push the button Ⓒ to position 1. One-touch function up to convenience
position: push button Ⓒ to position 2.
•Closing the glass roof: push the button Ⓓ to position 1. One-touch function: push button Ⓓ to
position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓒ or Ⓓ again.
Glass roof roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function reduces the risk of crush injuries ⇒. If the tilting and sliding panoramic
sunroof is impaired during the closing process, it will open again immediately.
•Check to see why the glass roof has not closed.
•Try to close the glass roof again.
•If the glass roof still cannot be closed, close it without the roll-back function.
Careless or unsupervised use of the glass roof can cause serious injuries.
•Open and close the glass roof only when you are sure that nobody is in the operating
area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can lock the
vehicle, start the engine, switch on the ignition and operate the glass roof.
•The glass roof can still be opened or closed for a short time after the ignition has been
switched off, provided the driver door or front passenger door are not opened.
WARNING
•To avoid damage during cold weather, clear any ice and snow off the vehicle roof
before opening or tilting the glass roof.
•Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain
entering the vehicle when the glass roof is open or tilted could cause significant
damage to the electrical system. This can result in further damage to the vehicle.
NOTICE

Closing the glass roof without the roll-back function
•Press the button to the 2nd position Ⓓ until the glass roof has fully closed.
•The glass roof will now close without the roll-back function.
•Please go to a qualified workshop if the glass roof still cannot be closed.
If you let go of the switch during the closing procedure, the glass roof will open automatically.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Glass roof will not close
•The glass roof only works when the ignition is switched on. The glass roof can still be opened or
closed for a short time after the ignition has been switched off, provided the driver door or front
passenger door are not opened.
Steering wheel
Adjusting the steering wheel position
Fig. 77 Below the steering wheel in the steering column trim: lever for mechanical adjustment of the
steering wheel position.
Fig. 78 On the steering wheel: 9 o'clock and 3 o'clock position.
Adjust the steering wheel position before setting off and only when the vehicle is stationary ⇒.
•Push down the lever ⇒ Fig. 77①.
•Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9 
o'clock and 3 o'clock positions with your arms slightly bent ⇒ Fig. 78.
•Push the lever up firmly until it is flush with the steering column trim ⇒.
Closing the glass roof without the roll-back function can cause serious injuries.
•Always close the glass roof carefully.
•Ensure that nobody obstructs the path of the glass roof, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING

Mechanically adjusting the front seat
Always adjust the front seats to their correct position before any journey and ensure that
any passenger has fastened their seat belt.
•Push the front passenger seat as far back as possible.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the
hub of the steering wheel. Adjust the driver seat by moving it forwards or backwards
so that you are able to press the pedals to the floor with your knees still slightly bent
and so that the distance from the dash panel to your knees is at least 10 cm. If your
build makes it impossible to fulfil this requirement then you must contact a qualified
workshop so they can make any necessary modifications.
•Never travel with the backrest tilted far back. The further back the backrest is tilted, the
greater the risk of injury caused by incorrect seat belt routing or an incorrect sitting
position.
•Never travel with the backrest tilted far forwards. When a front airbag is triggered it
could force the seat backrest backwards and injure vehicle occupants on the back
seats.
•Adopt and maintain the greatest possible distance from the steering wheel and dash
panel.
•You should always sit upright with your back against the seat backrest with the front
seats properly adjusted. Do not position any body part too close where the airbags are
fitted.
•The risk of serious injury is increased for passengers on the rear seat if they are not
sitting upright because the seat belts are incorrectly positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
•Only adjust the seats when the vehicle is stationary. The seats could change position
unexpectedly if you attempt to reposition them while the vehicle is in motion, leading
to a loss of control of the vehicle. Furthermore, an incorrect seating position is
adopted while adjusting the seat.
•Only adjust the height and tilt of the seat or move it forwards and backwards when the
area around the seat is clear.
•To be able to make adjustments to the seats, the area around them must not be
restricted by any items.
•Only adjust the height of the rear seat or move it forwards and backwards when the
area around the seat is clear.
•The areas for adjusting and locking the seats must not be soiled.
WARNING
Improper use of seat covers or protective covers may lead to the electrical seat controls
being operated accidentally and the front seats moving unexpectedly while the vehicle is
moving. You could lose control over the vehicle. This could result in serious injury and
accidents. Furthermore, this may result in damage to the electrical components in the
front seats.
•Never attach or secure seat covers or protective covers to the electrical controls.
•Do not fit seat covers or protective covers over the seats unless they have been
expressly approved for use in the vehicle.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to
serious burns and other injuries.
•Before adjusting the seats always ensure that there is no lighter on or near the
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters
to self-ignite.
WARNING

Fig. 82 Switch on the front left seat: adjusting the lumbar support.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The control elements are mirrored for the front right-hand seat.
The seat may have a combination of mechanical and electrical controls.
Adjusting the seat position
Pressing the switch in the direction of the arrow ⇒ Fig. 81:
ⒶSlides the seat forwards or backwards.ⒷAdjusts the angle of the seat cushion.ⒸRaises or lowers
the seat.ⒹAdjusts the angle of the backrest.
Adjusting the lumbar support
Press the switch in the corresponding area ⇒ Fig. 82
①Adjust the curve of the lumbar support forwards.②Adjust the curve of the lumbar support
backwards.③Adjust the curve of the lumbar support upwards.\bAdjust the curve of the lumbar
support downwards.
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle
battery is too low.
Starting the engine will interrupt the seat adjustment procedure.
Folding the front passenger seat backrest forwards
Fig. 83 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system.
Folding the front passenger seat backrest forwards
•Remove any items from the front passenger seat cushion ⇒.
•Lower the front passenger seat down as far as possible ⇒ Sitting position.
Careless or unsupervised use of the electric front seats can result in severe injuries.
•The electrical front seat adjustment also works when the ignition is switched off. Never
leave children or people requiring assistance alone in the vehicle.
•In the event of an emergency, stop the electrical adjustment by pressing another
switch.
WARNING
To avoid damaging the electrical components in the front seats, do not kneel on the seats
or apply sharp pressure at a single point on the seat cushion and backrest.
NOTICE

Adjusting the rear bench seat
Fig. 84 Underneath the seat cushion on the rear bench seat: adjustment lever.
Fig. 85 Adjusting the rear bench seat backrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear bench seat is split 40:60. Each section can be adjusted separately.
Adjusting the rear bench seat
•Pull up the right-hand or left-hand lever in the direction of the arrow ⇒ Fig. 84 and move the
corresponding element of the rear bench seat either forwards or backwards.
•Release the lever and engage the rear bench seat element in position by pushing forwards and
backwards gently.
Adjusting the rear bench seat backrest
•Push down on the left-hand or right-hand side of the backrest with one hand and simultaneously
pull on the corresponding loop with the other hand ⇒ Fig. 85①.
Incorrect adjustment of the rear seat can cause accidents and serious injuries.
•The rear seat should be adjusted only when the vehicle is stationary as the rear seat
could otherwise move unexpectedly while the vehicle is in motion. Furthermore, an
incorrect seating position is adopted while adjusting the seat.
•The rear seat should only be adjusted when there is no one in the direct area.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to
serious burns and other injuries.
•Before adjusting the seats always ensure that there is no lighter on or near the
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters
to self-ignite.
WARNING
•Items in the luggage compartment could cause damage when pushing the rear seat
forwards or backwards.
•When the rear seat is moved forwards, objects could move into the space between the
seat and luggage compartment floor. Remove any items or objects from this space
before pushing the rear seat back.
NOTICE

•Adjust the rear seat backrest to the required position with your hand against the spring pressure
⇒ Fig. 85②.
•Release the loop and engage the rear seat backrest in position by moving it forwards or
backwards gently.
Folding the backrests on the rear bench seat forwards and
backwards
Fig. 86 Folding the backrest forwards and backwards.
Fig. 87 In the luggage compartment: remote release lever for the left ① and the right ② parts of
the rear backrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seat is split for folding. Each part of the rear seat backrest can be folded down to increase
the size of the luggage compartment.
Folding the rear seat backrest forwards
•Push the head restraint all the way down ⇒ Head restraints.
•Slide the rear bench seat back as far as it will go.
•Fold down the folding table if necessary.
•Pull the loop ⇒ Fig. 86 forwards in the direction of the arrow while simultaneously supporting
and folding the rear seat backrest forwards ⇒.
•Fold the rear seat backrest completely forward by hand until it locks in place.
Folding rear backrest forwards with the remote release button
•Push the head restraint all the way down ⇒ Head restraints.
•Open the boot lid ⇒ Boot lid.
•Pull the remote release lever ⇒ Fig. 87 for the section of the backrest that is to be folded
forwards.
•The corresponding backrest section of the rear seat backrest is unlocked and can be folded
forwards.
•Close the boot lid if it is open ⇒ Boot lid.
Folding back the rear seat backrest
•Use the loop to release the rear seat backrest. The rear seat backrest pops out of the catch.
•Keep pulling on the loop while folding back the rear seat rest.
•Make sure that the seat belt is not caught anywhere.
•Fold back the rear seat backrest until it is securely engaged ⇒.
•The rear seat backrest must always be securely engaged.
•If necessary, fold back the rear seat backrests.
•Adjust the head restraint if necessary.

Fig. 90 Front head restraint: removing.
Fig. 91 Rear head restraint: removing.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Removing the front head restraint
•You may need to lower the head restraint ⇒.
•To unlock it, feel for the recess in the marked area on the rear side and press in in the direction
of the arrow ⇒ Fig. 90①.
•Pull the head restraint out in the direction of the arrow ⇒ Fig. 90②.
Fitting the front head restraint
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Slide the head restraint all the way down until the guide pins click into place.
•Adjust the head restraint so a correct sitting position can be assumed.
Removing the rear head restraints
•If necessary, adjust the backrest so that the head restraint can be removed.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 91①.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Rear seats.
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 91① and push down the head restraint.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Sitting position.
Seat functions
Introduction
This chapter contains information on the followingsubjects:
⇒ Memory function
⇒ Centre armrest
⇒ Massage function
The following section describes the seat functions. Always ensure that you adjust the correct sitting
position ⇒ Sitting position.
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Switch the massage function on and off only when the vehicle is stationary.
•The memory function should be adjusted only when the vehicle is stationary.
•Keep hands, fingers, feet and other body parts away from the moving parts of the
seats.
WARNING