2020 VOLKSWAGEN TIGUAN key battery

MenuFunction
Side AssistSwitching the lane change system (Side AssistyfRQDQGRII
⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt.
Rear Traffic AlertSwitches Rear Traffic Alert on and off ⇒ Lane change system 
(Side AssistyfLQFO5HDU7UDIILF$OHUt.
ACCAdaptive Cruise Control (ACCyfGLVSOD\ ⇒ Adaptive Cruise Control 
(ACCyf.
Operation and display in the Infotainment system
Introduction
This chapter contains information on the followingsubjects:
⇒ Vehicle settings menu
⇒ Performance monitor
⇒ Lap timer
⇒ Personalisation
The Infotainment system brings
together key vehicle systems in a
central operating unit, e.g. menu
settings, radio or navigation system.
General information on operating the unit
The following section contains information on the settings that can be adjusted in the Vehicle
settings menu. Basic information on operating the Infotainment system and on warning and safety
instructions are contained in a separate manual ⇒BookletInfotainment system,.
Systems settings and display of vehicle information
After pressing the button or touching the function button followed by the Vehicle
function button, touch the corresponding function buttons to display information or make settings.
Touching the function button in the Vehicle status menu queries the current status of the
systems and displays system faults.
•Vehicle settings (setupyf ⇒ Vehicle settings menu.
•Think Blue. Trainer. ⇒ Think Blue. Trainer.
•Performance monitor ⇒ Performance monitor.
•Lap timer ⇒ Lap timer.
•Off-road display ⇒ Off-road display.
•Auxiliary heater settings ⇒ Auxiliary heater and ventilation.
•Active media.
•Driving data.
•Vehicle status.
•Convenience consumers.
•Radio station selection.
When you start the engine after the 12-volt vehicle battery has been totally discharged or
changed, you may find that system settings (time, date, personal convenience settings and
programmingyfDQGXVHUDFFRXQWVKDYHEHHQFKDQJHGRUGHOHWHG&KHFNDQGFRUUHFWWKHVHWWLQJVDV
necessary once the 12-volt vehicle battery has been sufficiently charged.
Vehicle settings menu
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Vehicle settings menu
•Switch on the ignition.
•If necessary, switch on the Infotainment system.
•Press the button or function button.
•Touch the Vehicle and function buttons to open the Vehicle settings menu.
•Touch the corresponding function button to open additional menus in the Vehicle settings
menu, or to adjust settings in the menu items.
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING

Vehicle key
Fig. 61 Vehicle key.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 61:
Central locking button: unlock the vehicle.
Unlock only the boot lid.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp.
Indicator lamp
The indicator lamp in the vehicle key flashes when you press a button.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
Changing the button cell
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe
or even fatal injuries within a very short period of time.
•Always keep the vehicle key, key ring with batteries, spare batteries, round cells and
other batteries that are larger than 20 mm out of the reach of children.
•Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch
on the ignition and operate electrical equipment such as the electric windows.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low
temperatures depending on the season. This can cause serious injuries and illness or
fatalities, especially among small children.
•Never switch off the ignition while the vehicle is in motion. The steering column lock or
steering lock mechanism may be activated and you will no longer be able to steer the
vehicle.
WARNING
Every electric vehicle key contains electronic components. Protect the key from damage,
moisture and excessive vibration.
NOTICE

Fig. 62 Vehicle key: replacing the button cell.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 62:
Remove the cover.
Remove the button cell.
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a
qualified workshop ⇒.
•Fold out the key bit.
•Lever off the cover ⇒ Fig. 62①⇒.
•Lever the button cell out of the battery compartment ⇒ Fig. 62②.
•Press the new button cell into the battery compartment ⇒ Fig. 62②⇒.
•Press the cover onto the housing ⇒ Fig. 62①.
Dispose of discharged batteries in accordance with regulations governing the protection of
the environment.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Synchronising the vehicle key
If the vehicle cannot be locked or unlocked with the vehicle key, synchronise the vehicle key or
replace the button cell (batteryyf ⇒ Changing the button cell.
•Fold out the key bit.
•Remove the cap on the driver door handle ⇒ Unlocking or locking the driver door manually.
•Stand next to the vehicle.
•Press the button on the vehicle key.
•Unlock the vehicle using the key bit.
•Fit the cap ⇒ Doors.
The synchronisation process is complete.
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash, the button cell (batteryyfLQWKHYHKLFOHNH\
needs to be changed ⇒ Changing the button cell.
Replacement key
You will need to quote the vehicle identification number when ordering a vehicle key.
Several vehicle keys can be authorised for one vehicle.
You can obtain new vehicle keys at a Volkswagen dealership or qualified workshop.
The function of the vehicle key can be affected temporarily if there is more than one
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile
telephoneyf.
Obstacles between the vehicle key and the vehicle, bad weather conditions and a weak
button cell reduce the operating range.
If the buttons on the vehicle key ⇒ Fig. 61 or one of the central locking buttons ⇒ Central 
locking system are pressed repeatedly within a short period of time, the central locking system will
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
•The vehicle key can be damaged if the battery is not changed properly.
•Unsuitable batteries can damage the vehicle key. Replace discharged batteries only
with new batteries of the same voltage rating, size and specification.
•Ensure that the battery is fitted the right way round.
NOTICE

•Easy Open: open the boot lid by moving a foot underneath the rear bumper ⇒ Boot lid.
•Easy Close: automatically closes the boot lid.
•Lock the vehicle via the sensor.
The vehicle unlocking procedure is confirmed by all the turn signals flashing twice and the locking
procedure by the turn signals flashing once.
If the vehicle is locked and then the doors and boot lid are closed, and the most recently used
vehicle key is located inside the vehicle, it will not immediately lock properly. All turn signals flash
four times.
Unlocking and opening the doors
•Touch the sensor surface ⇒ Fig. 66 on the inside of the driver or front passenger door
handle.
•Open the door.
Closing and locking the doors
•Switch off the ignition.
•Close the driver or front passenger door.
•Touch the sensor ⇒ Fig. 66 on the outside of the driver or front passenger door handle
once.
On vehicles with SAFELOCK: closing and locking doors
•Switch off the ignition.
•Close the driver and front passenger door.
•Locking with SAFELOCK: touch the sensor surface on the outside of the driver or front
passenger door handle once.
•Locking without SAFELOCK: touch the sensor surface on the outside of the driver or front
passenger door handle twice.
Locking and unlocking the boot lid
If the vehicle is locked and a valid vehicle key is located within the operating range ⇒ Fig. 66
of the boot lid, the boot lid automatically unlocks when you open it with the handle button.
The boot lid is locked automatically after it is closed. If the vehicle is completely unlocked, the boot
lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
•Lock the vehicle with the button on the vehicle key.
•Also lock the vehicle using the door sensor within five seconds.
•The keyless locking and starting system Keyless Access is temporarily deactivated.
The vehicle can be unlocked only using the vehicle key.
Keyless Access is reactivated the next time the vehicle is unlocked.
Convenience functions
To use convenience closing for all of the electric windows and the glass roof, hold your finger on
the sensor on the outside of the driver or front passenger door handle for a few seconds until the
windows or the glass roof have closed.
The sensors' functions can be adjusted in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒ Unlocking or locking the driver door manually.
The unlock function is deactivated for a few seconds so that you can check that the vehicle
has been locked properly.
If the message Keyless fault appears on the instrument cluster display, there may be a
malfunction in the Keyless Access system. Go to a qualified workshop.
Please note that the sensor surfaces in the door handles could be activated by a powerful
jet of water or steam if a valid vehicle key is in the operating range at the same time. If at
least one window is open and sensor surface in a door handle is continuously activated,
all windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from a door handle sensor surface briefly and then moved back onto it
⇒ Central locking system.
NOTICE

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm issues acoustic and visual alarm signals for up to five minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
•A door that was unlocked mechanically with the vehicle key is opened.
•A door is opened.
•The bonnet is opened.
•The boot lid is opened.
•Switch on the ignition using an invalid vehicle key.
•If the 12-volt vehicle battery is disconnected.
•Movement inside the vehicle (in vehicles with interior monitoring ⇒ Interior monitoring system 
and anti-tow alarmyf.
•The vehicle is towed (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is lifted (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is transported on a car ferry or by rail (in vehicles with anti-tow alarm or interior
monitoring ⇒ Interior monitoring system and anti-tow alarmyf.
•A trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing.
Switching off the alarm
•Unlock the vehicle using the unlocking button on the vehicle key.
•OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second
may sound.
•In vehicles with keyless access, the alarm can also be switched off by gripping the door handle
⇒ Locking and unlocking the vehicle with keyless access.
The alarm will be triggered again if a person gains access to the same or a different secured
zone after the alarm has been switched off.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the
central locking button .
If you unlock the driver door mechanically using the vehicle key, only the driver door is
unlocked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated
and the central locking button is not activated until you switch on the ignition (however the doors will
not be unlockedyf.
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or
discharged.
Interior monitoring system and anti-tow alarm
Fig. 67 In the roof console: sensors for the interior monitoring system (arrowsyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system triggers an alarm ⇒ Fig. 67.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console, otherwise correct functioning of the interior
monitoring system cannot be fully guaranteed.

The doors and the boot lid can be locked or unlocked manually if the vehicle key or central locking
fails ⇒ Unlocking or locking the driver door manually⇒ Unlocking the boot lid manually.
If the turn signals do not flash as confirmation when you lock the vehicle:
•At least one of the doors or the boot lid is not closed.
•OR: convenience closing is in progress and not all windows have been closed.
Response when locking the vehicle with a second vehicle key
Keyless locking and starting system Keyless Access: Any vehicle key located inside the vehicle will
be blocked from starting the engine if the vehicle has been locked from the outside using a second
vehicle key. Press the button on the vehicle key in the vehicle interior to enable it to start the
engine ⇒ Starting and stopping the engine.
Automatic switch-off of the sensor surfaces
•The vehicle is not unlocked or locked for an extended period.
•A sensor has been triggered an excessive number of times.
Activating sensors again:
•Wait for a short period of time.
•OR: unlock the vehicle with the button on the vehicle key.
•OR: the boot lid is opened.
•OR: unlock the vehicle with the vehicle key ⇒ Doors.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
Doors
Introduction
This chapter contains information on the followingsubjects:
⇒ Display
⇒ Childproof lock
⇒ Unlocking or locking the driver door manually
⇒ Locking the front passenger door and rear doors manually
If, for example, the vehicle key or central locking fails, the doors, boot lid and tilting and sliding
panoramic sunroof can be locked and, with some exceptions, unlocked manually.
Please note that the sensors in the door handles can be activated by a powerful jet of
water or steam if a valid vehicle key is simultaneously within its operating range. If at least
one window is open and the sensors in a door handle are continuously activated, all
windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from the door handle sensors briefly and then moved back onto them
⇒ Locking and unlocking the vehicle with keyless access.
NOTICE
Any door that is not properly closed could open suddenly while the vehicle is in motion.
This could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is closed properly and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds
or if the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy OpenyfLVQRW
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy CloseyfLVQRWZRUNLQg
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE

The roll-back function is also activated if the windows are closed using the vehicle key for
convenience closing.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected
or discharged while the windows were not fully closed. The function will have to be reset.
•Switch on the ignition.
•Close all windows and doors.
•Pull up the button for the window and hold it in this position for a few seconds.
•Let go of the button then pull it up again and hold it in this position. One-touch opening and
closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same
time.
Closing the window without the roll-back function
•Try to close the window again within a few seconds by holding the button. The roll-back
function will be deactivated for a small section of the path of the closing window.
•If the closing procedure takes longer than several seconds, the roll-back function will be
reactivated. If it is still stiff or obstructed, the window will stop and will open itself automatically
again.
•Please go to a qualified workshop if the window still cannot be closed.
Glass roof
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the glass roof
⇒ Glass roof roll-back function
⇒ Troubleshooting
The term glass roof is used for the tilting and sliding panoramic sunroof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is
fixed and cannot be opened.
Closing the electric windows without the roll-back function can lead to severe injuries.
•Always close the window carefully.
•Ensure that nobody obstructs the path of the window, especially if a window is being
closed when the roll-back function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the window frame and sustaining injury.
WARNING