2020 VOLKSWAGEN TIGUAN ignition

If any priority 1 ⇒ Instrument cluster warning reports are being displayed, you will be unable to
open any menus. Some warnings can be confirmed and switched off with the button on the
multifunction steering wheel ⇒ Fig. 25.
Selecting a menu or information display
•Switch on the ignition.
•Personalisation: select user.
•If a message or the vehicle pictogram is displayed, press the button ⇒ Fig. 25, several
times if required.
•Press the or button to display a menu or browse through a menu ⇒ Fig. 25.
•To open the menu or information display, press ⇒ Fig. 25 or wait until the menu or
information display opens automatically after a few seconds.
Making settings in menus
•In the displayed menu, press the arrow keys or ⇒ Fig. 25 until the desired menu
option is marked. A frame appears around the selected option.
•Press button ⇒ Fig. 25 to make the necessary change. A tick indicates that the
particular system or function is active.
Returning to the selection menu
Press the or button ⇒ Fig. 25.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Button for driver assist systems
Fig. 26 On the turn signal and main beam lever on the left of the steering column: button for driver
assist systems.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
You can switch the driver assist systems listed in the Assist systems menu ⇒ Instrument cluster
on and off using the button on the turn signal and main beam lever.
Switching individual driver assist systems on and off
•Press the button ⇒ Fig. 26 in the direction of the arrow to open the Assist systems menu.
•Select the driver assist system and switch it on or off ⇒ Instrument cluster operation. A tick
indicates that a driver assist system is switched on.
•Then confirm your selection by pressing the button on the wiper lever, or by
pressing the button on the multifunction steering wheel.
Driver assist systems can also be switched on and off in the Infotainment system by pressing the
button and the Vehicle, and Driver assistance function buttons
⇒ Operation and display in the Infotainment system.
Additional displays and display options
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Assist systems menu:
MenuFunction
Lane AssistSwitching the lane keeping system (Lane AssistyfRQRURII
⇒ Lane keeping system (Lane Assistyf.
Front AssistSwitching the area monitoring system (Front AssistyfRQDQGRII
⇒ Area monitoring system (Front Assistyf.

MenuFunction
Side AssistSwitching the lane change system (Side AssistyfRQDQGRII
⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt.
Rear Traffic AlertSwitches Rear Traffic Alert on and off ⇒ Lane change system 
(Side AssistyfLQFO5HDU7UDIILF$OHUt.
ACCAdaptive Cruise Control (ACCyfGLVSOD\ ⇒ Adaptive Cruise Control 
(ACCyf.
Operation and display in the Infotainment system
Introduction
This chapter contains information on the followingsubjects:
⇒ Vehicle settings menu
⇒ Performance monitor
⇒ Lap timer
⇒ Personalisation
The Infotainment system brings
together key vehicle systems in a
central operating unit, e.g. menu
settings, radio or navigation system.
General information on operating the unit
The following section contains information on the settings that can be adjusted in the Vehicle
settings menu. Basic information on operating the Infotainment system and on warning and safety
instructions are contained in a separate manual ⇒BookletInfotainment system,.
Systems settings and display of vehicle information
After pressing the button or touching the function button followed by the Vehicle
function button, touch the corresponding function buttons to display information or make settings.
Touching the function button in the Vehicle status menu queries the current status of the
systems and displays system faults.
•Vehicle settings (setupyf ⇒ Vehicle settings menu.
•Think Blue. Trainer. ⇒ Think Blue. Trainer.
•Performance monitor ⇒ Performance monitor.
•Lap timer ⇒ Lap timer.
•Off-road display ⇒ Off-road display.
•Auxiliary heater settings ⇒ Auxiliary heater and ventilation.
•Active media.
•Driving data.
•Vehicle status.
•Convenience consumers.
•Radio station selection.
When you start the engine after the 12-volt vehicle battery has been totally discharged or
changed, you may find that system settings (time, date, personal convenience settings and
programmingyfDQGXVHUDFFRXQWVKDYHEHHQFKDQJHGRUGHOHWHG&KHFNDQGFRUUHFWWKHVHWWLQJVDV
necessary once the 12-volt vehicle battery has been sufficiently charged.
Vehicle settings menu
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Vehicle settings menu
•Switch on the ignition.
•If necessary, switch on the Infotainment system.
•Press the button or function button.
•Touch the Vehicle and function buttons to open the Vehicle settings menu.
•Touch the corresponding function button to open additional menus in the Vehicle settings
menu, or to adjust settings in the menu items.
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING

Start new lap.
Display split time.
Display statistics.
Opening the lap timer
To access the lap timer, first open the performance monitor ⇒ Performance monitor:
•Press the MENU button on the Infotainment system.
•Touch the Vehicle function button.
•Touch the Selection function button.
•Touch the Sport function button to access the performance monitor.
•Touch one of the arrow buttons ⇒ Fig. 27② in the performance monitor to change to the lap
timer.
You can change between the lap timer and performance monitor at any time using the arrow
buttons ⇒ Fig. 27- 2- and ⇒ Fig. 28.
Measuring lap times
The stopwatch measures the lap time in two areas:
The red needle and the numerical value in the centre show the running time in seconds. The
smaller display in the inner area shows minutes and hours.
The display on the right side shows the current lap time with an accuracy of 1/100 seconds. There
is no difference between the stopwatch and lap times if there are not yet any laps with intermediate
times stored in the lap timer.
FunctionOperation
Start or continue
time measurement
Touch the function button to start or continue ⇒ Fig. 29\b.
Time measurement is not possible when the ignition is switched off. A
message is shown on the display.
Press Start to start time measurement. Time measurement starts as soon
as the vehicle moves forwards.
A new first lap can be started when the data in the statistics has been
reset.
End time
measurementTouch the function button to end measurement ⇒ Fig. 29⑥.
Pause time
measurementTouch the function button to pause measurement ⇒ Fig. 29⑦.
Start new lap
Touch the function button to add a new lap ⇒ Fig. 29\f.
The last lap time is stored and a new lap starts. The overall time of the
laps driven is shown in the statistics.
Cancel current lap
Touch the function button to cancel the current lap ⇒ Fig. 29⑤.
During a running time measurement, touch the function button to pause
measurement ⑦. Time measurement is cancelled and the lap time
is deleted. --: --:--.-- is displayed in the statistics.
Display
intermediate time
Touch the function button for the intermediate time ⇒ Fig. 29⑨.
The stopwatch ⇒ Fig. 28① stops for a few seconds and the intermediate
time is displayed.
Display statistics
After ending or cancelling time measurement, touch the function button for
the statistics ⇒ Fig. 29⑩.
The statistics show the number of laps, the overall time, the fastest and
slowest laps, the average value of all lap times and all lap values.
Touch the function button to go back to the previous menu.
Reset data in the
statistics
Touch the function button for statistics ⇒ Fig. 29⑩. Delete the data
by touching the Reset function button.
A maximum of 99 laps and a maximum time of 99 hours, 59 minutes and 59 seconds can be
recorded. If one of these limits has been reached, the data in the statistics must be deleted before a
further time measurement.
Avoid operating the lap timer when the vehicle is in motion if possible.
•Preset lap timer settings and access statistics only when the vehicle is stationary.
•When the vehicle is in motion, use the lap timer only in driving situations which are
easy to control.
WARNING

Personalisation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The personalisation function allows personalised vehicle settings, such as air conditioning system,
instrument cluster or lighting settings, to be saved in a user account. You have four user accounts
available. Users are identified using the vehicle key upon unlocking the vehicle. One user account
is assigned to each vehicle key.
Changes to the setup will be assigned to the active user account and saved upon locking the
vehicle or changing the user account.
Welcome and user account selection
When personalisation is activated, the name of the current user account appears on the instrument
cluster display for approximately ten seconds after you switch on the ignition.
During this time, you can select a user account using the buttons on the wiper lever or multifunction
steering wheel ⇒ Operation and display in the Infotainment system.
When you select a user account, the saved vehicle settings are activated.
User management and setup
When the ignition is switched on you can use the Personalisation menu in the Infotainment system
for user management and setup. Please proceed as follows to access the menu:
•Press the button or function button.
•Touch the Vehicle, function buttons and select Personalisation.
If the checkbox in the function button is ticked , the respective function is switched on.
MenuSubmenuSettings
PersonalisationActiveSwitch personalisation on and off.
Driver selection
Driver 1– Select a user account.
– Rename a user account (except Guest user
accountyf
– Copy the settings of the current user
account to another user account.
– Reset the stored settings of the selected
user account selected to the factory settings.
The user name and vehicle key assignment
will not be changed.
Driver 2
Driver 3
Driver Guest
Settings
Key assignment
Manual
A vehicle key is permanently assigned to a
user account.
Automatically
The vehicle key is automatically assigned to
the new, selected user account.
Assign key to current
user accountAssign a vehicle key to a user account.
Reset all
Reset the setups of all user accounts, user
account names and all vehicle key
assignments to default.
Switching user account
Select a user account in the Personalisation menu or in the Vehicle status menu.
•Press the button or function button.
•Press the Vehicle function button.
•Touch the function button and select the desired user account.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual
key assignment.
•Touch the Settings function button.
•Select Personalisation.
•Touch the Assign key to current user account function button.
•Press the button on the vehicle key within five seconds ⇒ Vehicle key set.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:

Warning lamp
Fig. 31 On the instrument cluster display: warning lamp.
Fig. 32 On the instrument cluster display: seat belt status for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A signal tone will be emitted for a few seconds if the seat belts are not fastened as the vehicle pulls
off and reaches a speed of more than approximately 25 km/h (15 mphyfRULIWKHVHDWEHOWVDUH
unfastened while the vehicle is in motion. This is accompanied by the flashing warning lamp
⇒ Fig. 31.
The warning lamp does not go out until the driver and front passenger fasten their seat belts
while the ignition is switched on.
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries.
Seat belts will only offer the optimum level of protection when they are fastened and used
properly.
•Seat belts are the most effective means of reducing the risk of serious and fatal injuries
in the event of an accident. Seat belts must always be fastened properly when the
vehicle is in motion to protect the driver and all vehicle occupants.
•Before every trip, each vehicle occupant must adopt the correct sitting position,
correctly fasten the seat belt belonging to their seat and keep it fastened properly
throughout the trip. This applies to all vehicle occupants and also in urban traffic.
•While the vehicle is in motion, secure all children travelling in the vehicle in a restraint
system suitable for their weight and height. They must also wear correctly fastened
seat belts ⇒ Safe transport of children.
•Only start driving when all passengers have correctly fastened their seat belts.
•Only ever insert the latch plate into the buckle of the associated seat, and always
ensure that it engages properly. Using a buckle that does not belong to the seat that
you are occupying reduces the level of protection and can lead to severe injuries.
•Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This
could prevent the belt buckle and seat belt from working properly.
•Never unfasten the seat belt while the vehicle is in motion.
•Never allow more than one person to share the same seat belt.
•Never travel when children or babies are being carried on somebody's lap and fastened
with the same belt.
•Never travel wearing loose, bulky clothing (such as an overcoat over a jacketyf7KLV
could prevent the seat belts from fitting and functioning properly.
WARNING
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never damage the belt by trapping it in the door or in the seat mechanism.
•If the belt webbing or any other part of the seat belt becomes damaged, the seat belt
may tear during an accident or sudden braking manoeuvre.
•Have damaged seat belts immediately replaced by new seat belts that have been
approved by Volkswagen for the vehicle. Seat belts subjected to stress and stretched
during an accident must be replaced by a qualified workshop. Renewal may be
necessary even if there is no apparent damage. The belt anchorage should also be
checked.
•Never try to repair, modify or remove the seat belts yourself. All repairs to the seat
belts, belt retractors and buckles must be carried out by a qualified workshop.
WARNING

Belt status display for the rear seats
After the ignition has been switched on, the belt status display ⇒ Fig. 32 on the instrument cluster
display shows the driver whether the rear seat passengers have fastened their seat belts. The
symbol indicates that the passenger on this seat has fastened their seat belt. The symbol
indicates that the seatbelt has not been fastened.
The belt status display will be shown for approximately 30 seconds if a seat belt is fastened or
unfastened on the rear seats. The display can be hidden by pressing the button in the
instrument cluster.
If a seat belt for one of the rear seats is unfastened while the vehicle is in motion, the belt status
display will flash for a maximum of 30 seconds. If the vehicle is travelling faster than approximately
25 km/h (15 mphyfDVLJQDOWRQHZLOODOVRVRXQG.
Frontal collisions and the laws of physics
Fig. 33 Unbelted occupants in a vehicle heading for a brick wall.
Fig. 34 Unbelted occupants in a vehicle striking a brick wall.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The physical principles involved in a frontal collision are relatively simple. As soon as the vehicle is
in motion ⇒ Fig. 33, both the moving vehicle and its passengers gain kinetic energy.
The higher the vehicle speed and the heavier the weight of the vehicle, the greater the amount of
energy that will have to be released in the event of an accident.
However, the most significant factor is the speed of the vehicle. For example, if the speed doubles
from 25 km/h to 50 km/h (15 mph to 31 mphyfWKHNLQHWLFHQHUJ\LQFUHDVHVE\DIDFWRURIIRXU.
The amount of kinetic energy depends on the speed of the vehicle and the weight of the vehicle
and passengers. The higher the speed and the heavier the weight, the greater the amount of
energy that will be released in the event of an accident.
Passengers not wearing seat belts are not connected to the vehicle. In the event of a frontal
collision they will continue to move forwards at the same speed at which the vehicle was travelling
before impact, until something stops them. Because the passengers in our example are not
restrained by seat belts, the entire amount of kinetic energy will be released only at the point of
impact against the wall ⇒ Fig. 34.
Even at speeds of approximately 30 km/h (19 mphyfWRDSSUR[LPDWHO\NPKPSK\f, the forces
acting on bodies in a collision can easily exceed one tonne (1,000 kgyf7KHVHIRUFHVDUHHYHQ
greater at higher speeds.
This example applies not only to frontal collisions, but to all accidents and collisions.
What happens to vehicle occupants who have not fastened their
seat belts
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries.
Seat belts will only offer the optimum level of protection when they are fastened and used
properly.
WARNING

The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Proactive occupant protection system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The proactive occupant protection system is an assistance system that initiates action to protect
vehicle occupants in dangerous situations. However, the system cannot prevent a collision.
The full range of functions of the proactive occupant protection system will be available only if the
function has been activated in the Infotainment system, no special driving profile has been selected
and there are no malfunctions ⇒ Driving profile selection and 4MOTION Active Control, ⇒ Function 
limitations.
Basic functions
Depending on country-specific legal requirements and also on the vehicle equipment, the following
functions may be initiated, either individually or jointly, in critical situations (e.g. emergency braking
or in the case of oversteering or understeeringyfDVRIDVSHHGRIDSSUR[LPDWHO\NPKPSK\f:
•Temporary tensioning of the fastened front seat belts.
•Automatic closing of the glass roof and side windows down to a gap, depending on the vehicle
equipment.
The belts may be tensioned individually or together depending on the respective critical driving
situations.
Additional information for vehicles with an area monitoring system (Front
Assistyf
In vehicles fitted with the area monitoring system (Front Assistyf ⇒ Area monitoring system (Front 
Assistyf, the probability of a collision with the vehicle ahead is also calculated within the system
limits. The system can trigger the proactive occupant protection system if it detects a probable
collision or initiates strong braking.
Settings in the Infotainment system
The full range of functions of the proactive occupant protection system can be activated and
deactivated in the Infotainment system ⇒ Operation and display in the Infotainment system.
The proactive occupant protection system will be reactivated every time the ignition is switched on.
It may not be possible to operate the setting function if the proactive occupant protection system
has already been adapted to the specific vehicle setup.
Setting in driving profile selection
In vehicles with driving profile selection, the proactive occupant protection system is adapted to the
special vehicle setup of the respective driving profile ⇒ Driving profile selection and 4MOTION 
Active Control.
Function limitations
The proactive occupant protection system will not be available, or will only be available to a limited
extent, in the following situations:
•If there is a fault in the ESC, belt tensioner or in the airbag control unit ⇒ Seat belts or ⇒ Airbag 
system.
•When the TCS or ESC are switched off, and when the vehicle is reversing ⇒ Brake support 
systems.
•The temporary tensioning for the front passenger seat is switched off if the front passenger front
airbag is deactivated.
•If there is a system fault in the area monitoring system (Front Assistyf ⇒ Area monitoring system 
(Front Assistyf.
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt
retractors and belt tensioners are not used correctly, or if they are repaired by a non-
professional. As a result, the belt tensioners may not be triggered when they should, or
they may be triggered unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be
replaced.
WARNING

Volkswagen offers two different front passenger front airbag systems:
AB
Features of the front passenger
front airbag that can only be
switched off by a qualified
workshop.
Features of the front passenger
front airbag that can be switched
off manually using the key-operated
switch ⇒ Switching the front passenger 
front airbag on and off.
– Indicator lamp in the instrument cluster.– Indicator lamp in the instrument cluster.
– Front passenger front airbag in the dash
panel.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– Key-operated switch in the side of the dash
panel on the passenger side (only visible when
the door is openyf.
– Front passenger front airbag in the dash
panel.
Name: airbag system.Name: airbag system with front
passenger front airbag
deactivation.
Indicator lamp
Fig. 43 In the upper section of the centre console: indicator lamp for disabled and enabled front
passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upLocationPossible causeAction
Instrument cluster.Fault in airbag and belt
tensioner system.
Go to a qualified workshop to have
the system checked immediately.
Upper section of
the centre console
⇒ Fig. 43.
Fault in the airbag
system.
Go to a qualified workshop to have
the system checked immediately.
Front passenger front
airbag switched off.
Check whether the airbag should stay
switched off.
Upper section of
the centre console
⇒ Fig. 43.
Front passenger front
airbag switched on.
No solution – the indicator lamp will
disappear automatically approximately
60 seconds after the ignition is
switched on, or after the front
passenger front airbag is switched on
using the key-operated switch.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console
does not light up continuously when the front passenger front airbag is deactivated, or if it lights
up with the indicator lamp in the instrument cluster, a fault in the airbag system may have
occurred ⇒.
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger
at all or may trigger unexpectedly. This can cause severe or fatal injuries.
•The airbag system should be checked by a qualified workshop as soon as possible.
•Never fit a child seat to the front passenger seat or remove a child seat that is already
fitted. The front passenger front airbag may trigger during an accident in spite of the
fault.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being
damaged.
NOTICE